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Almunawar MN, Anshari M, Rosdi NBDM, Kisa A, Younis M. Reconsidering Patient Value to Create Better Healthcare. Journal of Health Management 2023. [DOI: 10.1177/09720634231153721] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [What about the content of this article? (0)] [Affiliation(s)] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 03/12/2023]
Abstract
Healthcare can be seen as a value shop, in which solutions to health problems are offered in exchange for valuable contributions. However, the full value exchange between the healthcare provider and the patient is not always apparent. The value shop concept runs the risk of considering only what the patient pays (i.e., money, either paid by the patient or reimbursed by the government) while ignoring another important value, data. Yet without this data, the patient’s problem cannot be solved. This article offers a new paradigm in which a health provider can deliver better value by integrating all dimensions of the provider’s and patient’s value.
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Affiliation(s)
| | - Muhammad Anshari
- UBD School of Business and Economics, Universiti Brunei Darussalam, Brunei
| | | | - Adnan Kisa
- School of Health Sciences, Kristiania University College, Oslo, Norway
| | - Mustafa Younis
- School of Public Health, Jackson State University, Jackson, MS, USA
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