Robots Under COVID-19 Pandemic: A Comprehensive Survey

Socially Assistive Robots Helping Older Adults through the Pandemic and Life after COVID-19

The COVID-19 pandemic has critically impacted the health and safety of the population of the world, especially the health and well-being of older adults. Socially assistive robots (SARs) have been used to help to mitigate the effects of the pandemic including loneliness and isolation, and to alleviate the workload of both formal and informal caregivers. This paper presents the first extensive survey and discussion on just how socially assistive robots have specifically helped this population, as well as the overall impact on health and the acceptance of such robots during the pandemic. The goal of this review is to answer research questions with respect to which SARs were used during the pandemic and what specific tasks they were used for, and what the enablers and barriers were to the implementation of SARs during the pandemic. We will also discuss lessons learned from their use to inform future SAR design and applications, and increase their usefulness and adoption in a post-pandemic world. More research is still needed to investigate and appreciate the user experience of older adults with SARs during the pandemic, and we aim to provide a roadmap for researchers and stakeholders.

The Adoption of Robotic Process Automation Technology to Ensure Business Processes during the COVID-19 Pandemic

The study provides knowledge on the adoption of the Robotic Process Automation (RPA) technology during the COVID-19 pandemic in 110 Polish service companies. As this research was the first of its kind in Poland, the objectives of the CAWI survey were to identify the technology features of the RPA technology and the related determinants and barriers influencing the adoption of the RPA as well as to determine correlations between them. Moreover, the statistical analyses involved considering whether there were differences in the evaluation of individual RPA technology features, mainly in terms of perceived usefulness, ease of use, security and functionality. The results of the study show that almost 60% of the respondents indicated that robotization tools allowed maintaining continuity of business processes during the pandemic. The highest rated were features related to usefulness of the RPA technology. Furthermore, the analysis pointed to the most frequently indicated barriers to technology implementation that were related to nonoptimized, nonstandardized and non-digitized processes with a large number of exceptions. The study contributes to scientific knowledge and has practical implications for process automation decision-makers concerned with the adoption of the Robotic Process Automation technology. The obtained results can help them to understand the potential drivers of and barriers to the adoption of software robots by enterprises and may be an important determinant for companies’ managers in the field of implementing such solutions.

Smart Cleaner: A New Autonomous Indoor Disinfection Robot for Combating the COVID-19 Pandemic

The COVID-19 pandemic imposes an increasing demand for service robots as a substitute for humans to conduct various types of work in contaminated areas. Such work includes logistics, patient care, and disinfection, which can reduce the risk of human exposure to the highly contagious and deadly virus. This paper presents the design and development of Smart Cleaner, which is a new cost-effective autonomous indoor disinfection robot. It integrates a wheeled mobile robot platform and a hydrogen peroxide atomization device for automated disinfection operation in the complex indoor environment. Through the system integration of various hardware components and software programming, a prototype of the disinfection robot has been fabricated for experimental investigation. A simulation study of the drymist hydrogen peroxide disinfection model was carried out to understand the diffusion of disinfectant in a room environment. The effectiveness of the developed robot was verified in practical scenarios, such as hospital, hotel, office, and laboratory. The effect of disinfection was validated by a qualified third-party testing agency. Results demonstrate the high efficiency of the developed disinfection robot dedicated to autonomous indoor disinfection work.

Progress in robotics for combating infectious diseases

The world was unprepared for the COVID-19 pandemic, and recovery is likely to be a long process. Robots have long been heralded to take on dangerous, dull, and dirty jobs, often in environments that are unsuitable for humans. Could robots be used to fight future pandemics? We review the fundamental requirements for robotics for infectious disease management and outline how robotic technologies can be used in different scenarios, including disease prevention and monitoring, clinical care, laboratory automation, logistics, and maintenance of socioeconomic activities. We also address some of the open challenges for developing advanced robots that are application oriented, reliable, safe, and rapidly deployable when needed. Last, we look at the ethical use of robots and call for globally sustained efforts in order for robots to be ready for future outbreaks.

Service Robots in the Healthcare Sector

Traditionally, advances in robotic technology have been in the manufacturing industry due to the need for collaborative robots. However, this is not the case in the service sectors, especially in the healthcare sector. The lack of emphasis put on the healthcare sector has led to new opportunities in developing service robots that aid patients with illnesses, cognition challenges and disabilities. Furthermore, the COVID-19 pandemic has acted as a catalyst for the development of service robots in the healthcare sector in an attempt to overcome the difficulties and hardships caused by this virus. The use of service robots are advantageous as they not only prevent the spread of infection, and reduce human error but they also allow front-line staff to reduce direct contact, focusing their attention on higher priority tasks and creating separation from direct exposure to infection. This paper presents a review of various types of robotic technologies and their uses in the healthcare sector. The reviewed technologies are a collaboration between academia and the healthcare industry, demonstrating the research and testing needed in the creation of service robots before they can be deployed in real-world applications and use cases. We focus on how robots can provide benefits to patients, healthcare workers, customers, and organisations during the COVID-19 pandemic. Furthermore, we investigate the emerging focal issues of effective cleaning, logistics of patients and supplies, reduction of human errors, and remote monitoring of patients to increase system capacity, efficiency, resource equality in hospitals, and related healthcare environments.