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Kaur E, Arezina J, Bryant L, Pollak KI, Harrison G, Bender Atik R, Coates J, Hardicre NK, Sicklen R, Horwood K, Lardner T, Arnold J, Wallace R, Johnson J. Adapting a communication coaching intervention for obstetric sonographers delivering unexpected news: A qualitative study. ULTRASOUND (LEEDS, ENGLAND) 2023; 31:273-283. [PMID: 37929254 PMCID: PMC10621488 DOI: 10.1177/1742271x221147860] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Received: 10/21/2022] [Accepted: 12/11/2022] [Indexed: 11/07/2023]
Abstract
Introduction Despite widespread recognition that communicating unexpected news during obstetric ultrasound examinations is challenging, there is a dearth of research investigating how to teach evidence-based communication to sonographers. Communication Coaching is a supportive, positive method that has previously been associated with improvements in communication, patient satisfaction, and reduced burnout in clinicians. However, to date, no study has coached sonographers. This study explored stakeholders' views on a proposed Communication Coaching intervention and used these data to adapt the intervention for use with qualified obstetric sonographers. Methods Semi-structured interviews were conducted with people who have a vested interest in unexpected news delivery and thematic analysis was conducted on the data. Eight sonographers, six people with lived experience of receiving unexpected news and six representatives from third-sector organisations who support expectant parents were recruited (18 women; 2 men, aged between 21 and 75 years). Results Participants viewed the planned Communication Coaching intervention favourably and suggested adaptations. The two main themes were (1) the practicalities of coaching, and (2) content. The first theme had four subthemes: (a) brief and flexible structure, (b) online modality, (c) sensitive and positive coach and (d) organisational awareness. The second theme had three subthemes: (a) specific language and behaviour recommendations, (b) adaptable to different service-users and situations and (c) confer relevant emotional skills and techniques. Conclusions Communication Coaching could be a feasible and acceptable intervention for qualified sonographers if specific, limited adaptations are made as recommended by the stakeholders. Further evaluation of the intervention in practice is necessary.
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Affiliation(s)
- Essie Kaur
- School of Psychology, University of Leeds, Leeds, UK
- Health Services Management Centre, University of Birmingham, Birmingham, UK
| | - Jane Arezina
- Specialist Science Education Department (SSED), Leeds Institute of Cardiovascular and Metabolic Medicine, School of Medicine, University of Leeds, Leeds, UK
| | - Louise Bryant
- Division of Psychological & Social Medicine, Leeds Institute of Health Sciences, University of Leeds, Leeds, UK
| | - Kathryn I Pollak
- Duke Cancer Institute, Duke University School of Medicine, Durham, NC, USA
| | - Gill Harrison
- Society and College of Radiographers (SCoR), London, UK
- School of Health & Psychological Sciences, City, University of London, London, UK
| | | | | | | | - Roxanne Sicklen
- Barnet Hospital, Royal Free London NHS Foundation Trust, Barnet, UK
| | | | - Teresa Lardner
- Fetal Anomaly Screening Programme, Public Health Commissioning and Operations, NHS England, UK
| | | | - Rebecca Wallace
- Royal Gwent Hospital, Aneurin Bevan University Health Board, Newport, UK
| | - Judith Johnson
- School of Psychology, University of Leeds, Leeds, UK
- Bradford Institute for Health Research, Bradford, UK
- School of Public Health and Community Medicine, University of New South Wales, Sydney, NSW, Australia
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Childs J, Osborne B, Lamb K, Maranna S, Esterman A. The initial impact of COVID-19 on Australasian sonographers part 3: Sonographer professional, personal, and social wellbeing. SONOGRAPHY 2021; 8:109-115. [PMID: 34540562 PMCID: PMC8441619 DOI: 10.1002/sono.12264] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/09/2021] [Revised: 05/03/2021] [Accepted: 05/05/2021] [Indexed: 11/05/2022]
Abstract
Introduction The wellbeing of front‐line healthcare workers can be impacted during a pandemic. This paper reports the initial impact on the wellbeing of COVID‐19 on Australasian sonographers. Methods An online qualitative and quantitative survey was conducted between March and June 2020 to explore the wellbeing of Australasian sonographers in the early stages of the COVID‐19 pandemic. Results Whilst most sonographers felt supported at work (300/379), those working in public hospitals felt more so than those in private practice. Sonographers in private practice felt more as though their job was at risk and were more likely to consider an alternate source of income. Sonographers felt they were working on the front line and many felt anxious about themselves (74%) or family (78%) contracting COVID‐19 due to their employment. Forty‐one percent of sonographers felt more isolated than normal, with younger age groups (18‐34 years) feeling less like they had enough hobbies or selfcare activities to get them through. Twelve percent of sonographers reported never, or rarely, coping with the juggle of work and home life. Conclusion The initial impact of the COVID‐19 pandemic on the wellbeing of sonographers is evident. Longitudinal data will enable wellbeing to be tracked over time.
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Affiliation(s)
- Jessie Childs
- Allied Health and Human Performance University of South Australia Adelaide Australia
| | - Brooke Osborne
- Allied Health and Human Performance University of South Australia Adelaide Australia
| | - Kathryn Lamb
- Allied Health and Human Performance University of South Australia Adelaide Australia
| | - Sandhya Maranna
- Allied Health and Human Performance University of South Australia Adelaide Australia
| | - Adrian Esterman
- Department of Nursing University of South Australia Adelaide Australia
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Childs J, Maranna S, Osborne B, Lamb K, Esterman A. The initial impact of COVID-19 on Australasian sonographers part 2: Changes to sonographic examination protocols and access to personal protective equipment. SONOGRAPHY 2021; 8:100-108. [PMID: 34540561 PMCID: PMC8441849 DOI: 10.1002/sono.12275] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/09/2021] [Revised: 06/16/2021] [Accepted: 06/17/2021] [Indexed: 11/13/2022]
Abstract
INTRODUCTION COVID-19 brought with it the requirement for healthcare workers to limit community transmission of the virus as much as possible by limiting patient contact and wearing Personal Protective Equipment (PPE). This study aimed to capture the initial adaptations to sonographic examination protocols within ultrasound departments and sonographer access to PPE. METHODS An online survey was used to gather data on sonographer reflections of sonographic examination protocol changes seen in their departments and access to PPE between the 11th of March 2020 and the 14th of June 2020. RESULTS To reduce the time sonographers spent with the patients and hence reduce the risk of exposure to COVID-19, sonographers reported adjustments to sonographic examination protocols including their duration and scheduling. Access to PPE was reported as poor. CONCLUSION Numerous sonographic examination protocol changes were observed within ultrasound departments in Australasia in the initial response to COVID-19. Access to PPE was varied along with sonographer feelings around the impact of these changes.
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Affiliation(s)
- Jessie Childs
- Allied Health and Human PerformanceUniversity of South AustraliaAdelaideAustralia
| | - Sandhya Maranna
- Allied Health and Human PerformanceUniversity of South AustraliaAdelaideAustralia
| | - Brooke Osborne
- Allied Health and Human PerformanceUniversity of South AustraliaAdelaideAustralia
| | - Kathryn Lamb
- Allied Health and Human PerformanceUniversity of South AustraliaAdelaideAustralia
| | - Adrian Esterman
- Clinical and Health SciencesUniversity of South AustraliaAdelaideAustralia
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