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Hwang AS, Tannou T, Nanthakumar J, Cao W, Chu CH, Zeytinoglu Atici C, Scane K, Yu A, Tsang W, Chan J, Lea P, Harris Z, Wang RH. Co-creating Humanistic AI AgeTech to Support Dynamic Care Ecosystems: A Preliminary Guiding Model. THE GERONTOLOGIST 2024; 65:gnae093. [PMID: 39094095 PMCID: PMC11648309 DOI: 10.1093/geront/gnae093] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/13/2024] [Indexed: 08/04/2024] Open
Abstract
As society rapidly digitizes, successful aging necessitates using technology for health and social care and social engagement. Technologies aimed to support older adults (e.g., smart homes, assistive robots, wheelchairs) are increasingly applying artificial intelligence (AI), and thereby creating ethical challenges to technology development and use. The international debate on AI ethics focuses on implications to society (e.g., bias, equity) and to individuals (e.g., privacy, consent). The relational nature of care, however, warrants a humanistic lens to examine how "AI AgeTech" will shape, and be shaped by, social networks or care ecosystems in terms of their care actors (i.e., older adults, care partners, service providers); inter-actor relations (e.g., care decision making) and relationships (e.g., social, professional); and evolving care arrangements. For instance, if an older adult's reduced functioning leads actors to renegotiate their risk tolerances and care routines, smart homes or robots become more than tools that actors configure; they become semiautonomous actors, in themselves, with the potential to influence functioning and interpersonal relationships. As an experientially diverse, transdisciplinary working group of older adults, care partners, researchers, clinicians, and entrepreneurs, we co-constructed intersectional care experiences, to guide technology research, development, and use. Our synthesis contributes a preliminary guiding model for AI AgeTech innovation that delineates humanistic attributes, values, and design orientations, and captures the ethical, sociological, and technological nuances of dynamic care ecosystems. Our visual probes and recommended tools and techniques offer researchers, developers/innovators, and care actors concrete ways of using this model to promote successful aging in AI-enabled futures.
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Affiliation(s)
- Amy S Hwang
- Department of Occupational Science and Occupational Therapy, University of Toronto, Toronto, Ontario, Canada
- Centre de Recherche, Institut Universitaire de Gériatrie de Montréal, CIUSSS Centre-Sud de l’Ile de Montréal, Montréal, Québec, Canada
| | - Thomas Tannou
- Centre de Recherche, Institut Universitaire de Gériatrie de Montréal, CIUSSS Centre-Sud de l’Ile de Montréal, Montréal, Québec, Canada
| | - Jarshini Nanthakumar
- Department of Occupational Science and Occupational Therapy, University of Toronto, Toronto, Ontario, Canada
| | - Wendy Cao
- Independent Research Consultant, Toronto, Ontario, Canada
| | - Charlene H Chu
- Lawrence S. Bloomberg Faculty of Nursing, University of Toronto, Toronto, Ontario, Canada
| | | | - Kerseri Scane
- Independent Research Consultant, Toronto, Ontario, Canada
| | - Amanda Yu
- Independent Research Consultant, Toronto, Ontario, Canada
| | - Winnie Tsang
- Good Works Collective Inc., Toronto, Ontario, Canada
| | - Jennifer Chan
- Independent Research Consultant, Toronto, Ontario, Canada
| | - Paul Lea
- Independent Research Consultant, Toronto, Ontario, Canada
| | - Zelda Harris
- Independent Research Consultant, Toronto, Ontario, Canada
| | - Rosalie H Wang
- Department of Occupational Science and Occupational Therapy, University of Toronto, Toronto, Ontario, Canada
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Curto G, Jojoa Acosta MF, Comim F, Garcia-Zapirain B. Are AI systems biased against the poor? A machine learning analysis using Word2Vec and GloVe embeddings. AI & SOCIETY 2022:1-16. [PMID: 35789618 PMCID: PMC9243923 DOI: 10.1007/s00146-022-01494-z] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/07/2022] [Accepted: 04/28/2022] [Indexed: 12/04/2022]
Abstract
Among the myriad of technical approaches and abstract guidelines proposed to the topic of AI bias, there has been an urgent call to translate the principle of fairness into the operational AI reality with the involvement of social sciences specialists to analyse the context of specific types of bias, since there is not a generalizable solution. This article offers an interdisciplinary contribution to the topic of AI and societal bias, in particular against the poor, providing a conceptual framework of the issue and a tailor-made model from which meaningful data are obtained using Natural Language Processing word vectors in pretrained Google Word2Vec, Twitter and Wikipedia GloVe word embeddings. The results of the study offer the first set of data that evidences the existence of bias against the poor and suggest that Google Word2vec shows a higher degree of bias when the terms are related to beliefs, whereas bias is higher in Twitter GloVe when the terms express behaviour. This article contributes to the body of work on bias, both from and AI and a social sciences perspective, by providing evidence of a transversal aggravating factor for historical types of discrimination. The evidence of bias against the poor also has important consequences in terms of human development, since it often leads to discrimination, which constitutes an obstacle for the effectiveness of poverty reduction policies.
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Affiliation(s)
- Georgina Curto
- Universitat Ramon Llull, IQS School of Management, Barcelona, Spain
- Universitat Autònoma de Barcelona, EINA Centre Universitari de Disseny i Art, Barcelona, Spain
| | | | - Flavio Comim
- Universitat Ramon Llull, IQS School of Management, Barcelona, Spain
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