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Dumas M, Fournier F, Limonad L, Marrella A, Montali M, Rehse JR, Accorsi R, Calvanese D, De Giacomo G, Fahland D, Gal A, Rosa ML, Völzer H, Weber I. AI-Augmented Business Process Management Systems: A Research Manifesto. ACM TRANSACTIONS ON MANAGEMENT INFORMATION SYSTEMS 2023. [DOI: 10.1145/3576047] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/13/2023]
Abstract
AI-Augmented Business Process Management Systems (ABPMSs) are an emerging class of process-aware information systems, empowered by trustworthy AI technology. An ABPMS enhances the execution of business processes with the aim of making these processes more adaptable, proactive, explainable, and context-sensitive. This manifesto presents a vision for ABPMSs and discusses research challenges that need to be surmounted to realize this vision. To this end, we define the concept of ABPMS, we outline the lifecycle of processes within an ABPMS, we discuss core characteristics of an ABPMS, and we derive a set of challenges to realize systems with these characteristics.
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Affiliation(s)
- Marlon Dumas
- University of Tartu, Estonia and Apromore, Australia
| | | | | | | | | | | | | | | | | | - Dirk Fahland
- Eindhoven University of Technology, The Netherlands
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Bădică A, Bădică C, Ivanović M. Block structured scheduling using constraint logic programming. AI COMMUN 2020. [DOI: 10.3233/aic-200650] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/15/2022]
Affiliation(s)
- Amelia Bădică
- Department of Statistics and Business Informatics, University of Craiova, Craiova, Romania. E-mail:
| | - Costin Bădică
- Department of Computers and Information Technology, University of Craiova, Craiova, Romania. E-mail:
| | - Mirjana Ivanović
- Department of Mathematics and Informatics, University of Novi Sad, Novi Sad, Serbia. E-mail:
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Loreti D, Chesani F, Ciampolini A, Mello P. Generating synthetic positive and negative business process traces through abduction. Knowl Inf Syst 2020. [DOI: 10.1007/s10115-019-01372-z] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/26/2022]
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van Beest N, Groefsema H, García-Bañuelos L, Aiello M. Variability in business processes: Automatically obtaining a generic specification. INFORM SYST 2019. [DOI: 10.1016/j.is.2018.09.005] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.6] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/28/2022]
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