Keeping Up With Work Email After Hours and Employee Wellbeing: Examining Relationships During and Prior to the COVID-19 Pandemic

Does workplace telepressure get under the skin? Protocol for an ambulatory assessment study on wellbeing and health-related physiological, experiential, and behavioral concomitants of workplace telepressure

BACKGROUND

The daily working life of many employees requires the use of modern information and communication technology (ICT) devices such as computers, tablets, and smartphones. The double-edged nature of digital work environments has been increasingly highlighted. Benefits such as increased flexibility come at a personal cost. One of the potential downsides is workplace telepressure, i.e., the experience of urge and preoccupation to quickly reply to work-related messages and demands using ICT. There is initial - mainly survey-based-evidence that workplace telepressure may have negative effects on a variety of wellbeing and health outcomes.

AIMS AND HYPOTHESES

Adopting the Effort-Recovery Model and the concept of allostatic load as theoretical frameworks, the present study aims to investigate the hypothesis that workplace telepressure is significantly associated with increased "wear and tear", in the form of more psychosomatic complaints, worse sleep quality (self-reported and actigraphy-based), worse mood, and biological alterations (lower cardiac vagal tone, lower anabolic balance defined as the ratio of salivary dehydroepiandrosterone to salivary cortisol, and higher salivary alpha-amylase). Additionally, the study aims to investigate the hypothesis that connection to work defined as work-related workload and work-related perseverative cognition plays a significant role in the mediation of these relationships.

METHODS

To test our hypotheses, we will conduct an ambulatory assessment study with a convenience sample of 120 healthy workers regularly using ICTs for job communication. For one week, participants will be asked to complete electronic diaries assessing their level of workplace telepressure, psychosomatic complaints, sleep quality, mood, work-related workload, and work-related perseverative cognition. They will also continuously wear the Bittium Faros 180L ECG monitor, the wrist-worn actigraph MotionWatch 8, and perform saliva sampling five times per day.

DISCUSSION

This study will be the most comprehensive ambulatory investigation of workplace telepressure and its psychophysiological concomitants to date and constitutes an important step towards understanding how high levels of workplace telepressure may lead in the long term to secondary alterations (e.g., hypertension, chronic inflammation) and disease (e.g., heart disease). The findings of this study are also anticipated to contribute to guiding the development and implementation of interventions, programs, and policies relevant to employees' digital wellbeing.

The double-edged sword of online access to work tools outside work: The relationship with flexible working, work interrupting nonwork behaviors and job satisfaction

Introduction

Information and communication technologies (ICTs) provide employees with online access to work tools outside work (OAWT), which can be seen as a double-edged sword fostering positive as well as negative aspects of flexibility. In our study, we investigated how OAWT relates to different forms of flexible working, work interrupting nonwork behaviors and job satisfaction.

Method

We used a randomized sample of 758 Austrian employees from a broad range of organizations and tested the hypotheses by means of structural equation modeling.

Results

Our findings revealed that OAWT is associated with available flexibility which relates positively to job satisfaction. However, at the same time, it is associated with required flexibility which relates negatively to job satisfaction and positively to work interrupting nonwork behaviors. OAWT has also been found to strengthen the positive relationship between required temporal flexibility and work interrupting nonwork behaviors, and attenuated the negative relationship between required temporal flexibility and job satisfaction.

Implications

We discuss the practical implications and develop recommendations on how organizations should deal with OAWT.

Workplace ostracism and employee wellbeing: A conservation of resource perspective

Introduction

As a common phenomenon of workplace ostracism in corporate management, it is urgent to clarify how it affects employee well-being.

Methods

Based on Conservation of Resource Theory, this study investigates the mechanisms of workplace ostracism on employee well-being and examines the mediating role of emotional exhaustion and the moderating role of team forgiveness climate by surveying 282 employees from 68 companies in mainland China.

Results

The results show that (1) workplace ostracism negatively affects employee well-being; (2) emotional exhaustion plays a mediating role between workplace ostracism and employee well-being; (3) team forgiveness climate weakens the negative effect of workplace ostracism on emotional exhaustion and negatively moderates the indirect effect of workplace ostracism on employee well-being through emotional exhaustion.

Discussion

It tries to provide theoretical basis and practical guidance for eliminating the negative effects of workplace ostracism and focusing on employee well-being.