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Carvalho M, Sá JC, Marques PA, Santos G, Pereira AM. Development of a conceptual model integrating management systems and the Shingo Model towards operational excellence. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2022. [DOI: 10.1080/14783363.2022.2060810] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
Affiliation(s)
- Mariana Carvalho
- School of Engineering, Polytechnic of Porto, Rua Dr. António Bernardino de Almeida, 431, 4200–072 Porto, Portugal
| | - José Carlos Sá
- School of Engineering, Polytechnic of Porto, Rua Dr. António Bernardino de Almeida, 431, 4200–072 Porto, Portugal
- INEGI – Institute of Science and Innovation in Mechanical and Industrial Engineering, Rua Dr. Roberto Frias, 400, 4200–465 Porto, Portugal
| | - Pedro Alexandre Marques
- EIGeS–Research Centre in Industrial Engineering, Management and Sustainability–Lusófona University, Campo Grande, 376, 1749–024 Lisbon, Portugal
| | - Gilberto Santos
- School of Design–Polytechnic Institute Cávado Ave–Campus do IPCA, 4750–810 Barcelos, Portugal
| | - António Mário Pereira
- ESTG/CDRsp–Polytechnic Institute of Leiria, Portugal–Campus 2, Morro do Lena–Alto do Vieiro, 2411–901 Leiria, Portugal
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