Determinants of professionally autonomous end user acceptance in an enterprise resource planning system environment

Enhancing PLS-SEM-Enabled Research with ANN and IPMA: Research Study of Enterprise Resource Planning (ERP) Systems’ Acceptance Based on the Technology Acceptance Model (TAM)

PLS-SEM has been used recently more and more often in studies researching critical factors influencing the acceptance and use of information systems, especially when the technology acceptance model (TAM) is implemented. TAM has proved to be the most promising model for researching different viewpoints regarding information technologies, tools/applications, and the acceptance and use of information systems by the employees who act as the end-users in companies. However, the use of advanced PLS-SEM techniques for testing the extended TAM research models for the acceptance of enterprise resource planning (ERP) systems is scarce. The present research aims to fill this gap and aims to show how PLS-SEM results can be enhanced by advanced techniques: artificial neural network analysis (ANN) and Importance–Performance Matrix Analysis (IPMA). ANN was used in this research study to overcome the limitations of PLS-SEM regarding the linear relationships in the model. IPMA was used in evaluating the importance and performance of factors/drivers in the SEM. From the methodological point of view, results show that the research approach with ANN artificial intelligence complements the results of PLS-SEM while allowing the capture of nonlinear relationships between the variables of the model and the determination of the relative importance of each factor studied. On other hand, IPMA enables the identification of factors with relatively low performance but relatively high importance in shaping dependent variables.

Acceptance of GIS within ERP System: Research Study in Higher Education

GIS is often used in companies where employees already use enterprise information systems/enterprise resource planning (ERP) systems and where both systems are used simultaneously. This article is a research study of GIS acceptance by users using GIS, not as a stand-alone tool, but as an integrated tool into the ERP system. The research was conducted using the Technology Acceptance Model (TAM), one of the most often used research models for researching behavioral intention and actual use of information systems. For this research study, TAM has been modified and extended with external factors. The main research objective is to identify determinants of GIS acceptance and the attitude of individuals toward using GIS integrated with ERP systems. The structural equation model with partial least squares (PLS) method was used to analyze collected survey data. The study researched 12 external factors in the TAM model, out of which 10 were found significant. The most important factors that impact behavioral intention to use ERP-GIS systems are perceived usefulness of ERP-GIS systems and attitude toward using GIS, followed by education and training about ERP-GIS systems and perceived enjoyment using ERP-GIS systems.

An Exploratory Approach to the Adoption Process of Bitcoin by Business Executives

The purpose of this research study is to analyze the exploratory study of the adoption of Bitcoin cryptocurrency based on blockchain technology and its use as a means of payment in companies. This research is exploratory in nature. As such, an adoption model was investigated using the technology acceptance model (TAM) which was extended with new variables. The sample was made up of business executives from companies and commercial establishments (n = 248). Partial least squares structural equation modeling (PLS-SEM) was chosen as the analysis and evaluation technique for the model. The authors demonstrated that privacy has an important influence on perceived utility, and that trust has a very significant influence on privacy and perceived ease of use, thus indirectly affecting the intention to use cryptocurrencies.

Determinants of the management learning performance in ERP context

Management learning poses some challenges, firstly students should identify all administration areas and secondly, they should understand the big picture of an organizational context, by integrating all the studied areas. Enterprise Resource Planning (ERP) systems are the backbone of any organization, in terms of information management systems integration. The usage of these systems is important in terms of management in any organization, and ERP's can facilitate the management learning process. The main objectives of this study are to understand if the ERP usage supports management learning, and to identify the main determinants of individual performance. This study presents a success model of ERP usage for learning management context. The model was validated empirically through a survey answered by university management students. The results show that system quality, process quality, and training play a determinant role in the students' performance.

A structural model of technology acceptance

Orientation: Enterprise resource systems have not always led to significant organisational enhancement and many projects in which these systems have been implemented turn out to be over budget, not on time and unsuccessful.Research purpose: The aim of this study was to test the technology acceptance model within a South African SAP® Enterprise Resource Planning user environment.Motivation for the study: No study could be traced in which the technology acceptance model has been evaluated in the South African context.Research approach, design and method: A cross-sectional survey design was used. The 23-item Technology Acceptance Model Questionnaire was deployed amongst SAP® Enterprise Resource Planning users (N = 241). Main findings: The results confirmed significant paths from perceived usefulness of the information system to attitudes towards and behavioural intentions to use it. Furthermore, behavioural intention to use the system predicted actual use thereof. Perceived ease of use indirectly affected attitudes towards and behavioural intentions to use via perceived usefulness of the information system.Practical/managerial implications: Practitioners should build user confidence by ensuring the ease of use of a new system, providing relevant education, training and guidance and reiterating its usefulness and future added value to the user’s job and career.Contribution/value-add: This study contributes to scientific knowledge regarding the influence of individuals’ perceptions of information system usage on their attitudes, behavioural intentions and actual use of such a system.

Antecedentes à resistência a sistemas empresariais: a perspectiva de gestores brasileiros

O objetivo deste estudo é determinar os antecedentes à resistência a sistemas empresariais (ERP). Assim, por meio de levantamento bibliográfico relacionado às causas de resistência a sistemas de informação, elaborou-se um modelo teórico contendo os fatores que influenciam o comportamento de resistência a sistemas ERP. A partir daí, por meio de survey, foram obtidos 169 questionários válidos, preenchidos por gestores de tecnologia da informação brasileiros que já haviam implantado sistemas empresariais. A pesquisa valeu-se, então, de técnicas de análise fatorial e equações estruturais para refinar e testar o modelo proposto. Verificou-se que os fatores, sistemas e inclinação pessoal explicaram cerca de 49% da variância do comportamento de resistência a sistemas empresariais. Assim, conclui-se que sistemas ERP pouco flexíveis, tecnicamente mal projetados, cuja utilização seja de difícil compreensão e que não atendam às necessidades dos profissionais, geram resistência relacionada aos mesmos. Semelhantemente, conclui-se que há uma predisposição intrínseca de alguns usuários a resistir à implantação de sistemas empresariais, indicando que o estudo da resistência a sistemas de informação necessita explorar, cada vez mais, dimensões que contemplem aspectos eminentemente comportamentais dos profissionais.

The roles of users personal characteristics and organisational support in the attitude towards using ERP systems in a Spanish public hospital

Enterprise resources planning (ERP) systems enable central and integrative control over all processes throughout an organisation by ensuring one data entry point and the use of a common database. T his paper analyses the attitude of healthcare personnel towards the use of an ERP system in a Spanish public hospital, identifying influencing factors. This research is based on a regression analysis of latent variables using the optimisation technique of partial least squares. We propose a research model including possible relationships among different constructs using the technology acceptance model. Our results show that the personal characteristics of potential users are key factors in explaining attitude towards using ERP systems.

A Preliminary Classification of Usage Measures in Information System Acceptance

In the light of a diverse body of disorganized usage measures available and the difficulty of building a cumulative research tradition, a literature review is conducted on system use in Information Systems (IS) Acceptance through the two main theories of Technology Adoption, the Technology Acceptance Model (TAM), and The Unified Theory of Use and Acceptance of Technology (UTAUT). The authors seek to understand how usage measures are being operationalised and proposed a preliminary classification of those measures that covers system and task aspects of use. A Q-Sort approach was taken to validate the authors’ classification scheme and the result indicates high inter-rater agreement. The ensuing classification is meant to help researchers in their choice of system use measures. This review also summarises the arguments for a multi-dimensional measure of use and establishes that omnibus measure such as frequency, volume and use/non-use hold prevalence. Finally, the authors provide recommendations for further research in the area of system use.

Extending the Technology Acceptance Model to Investigate the Utilization of ERP Systems

The implementation of Enterprise Recourse Planning (ERP) systems has grown rapidly, but limited research has been conducted to investigate the utilization of ERP systems. By extending the Technology Acceptance Model, this paper provides a research model for examining the impact of computer self-efficacy and ERP systems design features on the utilization of ERP systems. To test the proposed research model, data are collected through a questionnaire survey distributed among employees in different organizations that have implemented an ERP system in the United Arab Emirates. Structural equation modeling techniques are used in this study to verify the causal relationships between the variables. The results strongly support the extended TAM in understanding employees’ utilization of ERP systems. The implications of this study and further research opportunities are also discussed.