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Khader A, Befera N, Short R, Afnan J, Wald C. Assessing the Impact of Patient-Friendly Radiology Reports on Patient-Centered Outcomes Using Artificial Intelligence Sentiment Analysis. J Am Coll Radiol 2024; 21:1792-1795. [PMID: 39134107 DOI: 10.1016/j.jacr.2024.07.022] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/14/2024] [Revised: 07/26/2024] [Accepted: 07/30/2024] [Indexed: 09/02/2024]
Affiliation(s)
- Ali Khader
- Postgraduate Year 5 Resident, Department of Radiology, Lahey Hospital and Medical Centre, Burlington, Massachusetts.
| | - Nicholas Befera
- Assistant Professor of Radiology, Department of Radiology, Duke University Medical Center, Durham, North Carolina
| | - Ryan Short
- Assistant Professor of Radiology, Mallinckrodt Institute of Radiology, Washington University in St Louis, St Louis, Missouri
| | - Jalil Afnan
- Assistant Professor of Radiology, Vice-Chair, Department of Radiology, Lahey Hospital and Medical Centre, Burlington, Massachusetts
| | - Christoph Wald
- UMass-Chan Lahey Professor and Chair, Department of Radiology, Lahey Hospital and Medical Centre, Burlington, Massachusetts
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Thompson MJ, Suchsland MZ, Hardy V, Lavallee DC, Lord S, Devine EB, Jarvik JG, Findlay S, Trikalinos TA, Walter FM, Chou R, Green BB, Wernli KJ, Fitzpatrick AL, Bossuyt PM. Patient-centred outcomes of imaging tests: recommendations for patients, clinicians and researchers. BMJ Qual Saf 2023; 32:536-545. [PMID: 34615733 PMCID: PMC10447372 DOI: 10.1136/bmjqs-2021-013311] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/24/2021] [Accepted: 09/11/2021] [Indexed: 11/04/2022]
Abstract
BACKGROUND Imaging tests are one of the most frequently used diagnostic modalities in healthcare, but the benefits of their direct impacts on clinical decision-making have been countered by concerns that they can be overused. Assessing the relative value of imaging tests has largely focused on measures of test accuracy, which overlooks more comprehensive benefits and risks of imaging tests, particularly their impact on patient-centred outcomes (PCOs). We present the findings of the Patient Reported Outcomes of Diagnostics (PROD) research study in response to a methodological gap in the area of diagnostic test comparative effectiveness research. METHODS Over a 3-year period, the PROD Study engaged with multiple stakeholders to identify existing conceptual models related to PCOs for imaging testing, conducted primary research and evidence synthesis, and developed consensus recommendations to describe and categorise PCOs related to imaging testing. RESULTS The PROD framework categorises PCOs from imaging studies within four main domains: information or knowledge yielded, physical impact, emotional outcomes and test burden. PCOs interact with each other and influence effects across domains, and can be modified by factors related to the patient, clinical situation, healthcare team and the testing environment. CONCLUSIONS Using PCOs to inform healthcare decision-making will require ways of collating and presenting information on PCOs in ways that can inform patient-provider decision-making, and developing methods to determine the relative importance of outcomes (including test accuracy) to one another.
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Affiliation(s)
- Matthew J Thompson
- Department of Family Medicine, University of Washington, Seattle, Washington, USA
| | | | - Victoria Hardy
- Department of Public Health and Primary Care, University of Cambridge, Cambridge, UK
| | - Danielle C Lavallee
- Department of Health Systems and Population Research, University of Washington, Seattle, Washington, USA
| | - Sally Lord
- The University of Sydney, Sydney, New South Wales, Australia
| | - Emily Beth Devine
- The Comparative Health Outcomes, Policy and Economics (CHOICE) Institute, School of Pharmacy, University of Washington School of Pharmacy, Seattle, Washington, USA
| | - Jeffrey G Jarvik
- Departments of Radiology and Neurological Surgery, University of Washington, Seattle, Washington, USA
| | | | - Thomas A Trikalinos
- Departments of Health Services, Policy & Practice, and Biostatistics, Brown University School of Public Health, Providence, Rhode Island, USA
| | - Fiona M Walter
- Wolfson Institute of Population Health Science, Barts and The London School of Medicine and Dentistry, Queen Mary University of London, London, UK
| | - Roger Chou
- Department of Medical Informatics & Clinical Epidemiology, Oregon Health & Science University, Portland, Oregon, USA
| | - Beverly B Green
- Kaiser Permanente Washington Health Research Institute, Seattle, Washington, USA
| | - Karen J Wernli
- Kaiser Permanente Washington Health Research Institute, Seattle, Washington, USA
| | - Annette L Fitzpatrick
- Departments of Family Medicine, Epidemiology, and Global Health, University of Washington, Seattle, Washington, USA
| | - Patrick M Bossuyt
- Epidemiology & Data Science, Amsterdam Public Health, Amsterdam University Medical Centres, Amsterdam, The Netherlands
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Thai JN, Josemon R, Smith S, Morey J, Sison CP, Landau E, Chaya N, Peti S, Jbara ME, Sarkany D, Raden M, Brenner AI. Adding value to imaging services: a survey of patient and referring physician preferences for direct radiologic reporting of results. Clin Imaging 2020; 73:73-78. [PMID: 33316709 DOI: 10.1016/j.clinimag.2020.11.053] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.2] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/27/2020] [Revised: 11/06/2020] [Accepted: 11/21/2020] [Indexed: 10/22/2022]
Abstract
PURPOSE To identify preferences of patients and referring physicians for direct patient communication and notification of radiologic study results. METHODS An anonymous survey was conducted of patients undergoing outpatient radiologic imaging studies and their referring physicians. The voluntary surveys elicited responses regarding preferences on a 5-point Likert scale (Strongly disagree, disagree, neutral, agree and strongly agree), as well as indicated by responding yes or no to specific questions. RESULTS 368 patients completed the survey. 81.5% of patient responders preferred all results communicated from the radiologist within the same day. 65.9% of patients preferred same day results if normal vs 65.8% if abnormal. 34.5% preferred to wait and review normal results with the referring physician. 41.5% preferred to wait and review abnormal results with the referring physician. It was found that patients were more likely to strongly agree with waiting to review results with the referring physician if the results were abnormal, as opposed to normal (18.5% vs 11.9%, respectively; P < 0.014). 64% of physicians did not want results reviewed with their patients; 87.6% did not want a report sent to the patient by the radiologist, even after report was sent to their office. 66.4% of patients surveyed indicated that waiting for imaging results gives them anxiety. CONCLUSIONS 58-82% of patients preferred same day radiologist communication of their results while 55-87.6% of physicians did not prefer same day radiologist communication of results directly with their patients. 66.4% of patients surveyed indicated that waiting for imaging results gives them anxiety.
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Affiliation(s)
- Janice N Thai
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America.
| | - Raina Josemon
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America
| | - Shrita Smith
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America
| | - Jose Morey
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America
| | - Cristina P Sison
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America
| | - Elliot Landau
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America
| | - Nathan Chaya
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America
| | - Steven Peti
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America
| | - Marlena E Jbara
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America
| | - David Sarkany
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America
| | - Mark Raden
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America
| | - Arnold I Brenner
- Staten Island University Hospital, Northwell Health, Staten Island, NY, United States of America
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Zigman Suchsland M, Cruz MJ, Hardy V, Jarvik J, McMillan G, Brittain A, Thompson M. Qualitative study to explore radiologist and radiologic technologist perceptions of outcomes patients experience during imaging in the USA. BMJ Open 2020; 10:e033961. [PMID: 32690729 PMCID: PMC7375501 DOI: 10.1136/bmjopen-2019-033961] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 01/08/2023] Open
Abstract
OBJECTIVE We aimed to explore the patient-centred outcomes (PCOs) radiologists and radiologic technologists perceive to be important to patients undergoing imaging procedures. DESIGN We conducted a qualitative study of individual semi-structured interviews. PARTICIPANTS We recruited multiple types of radiologists including general, musculoskeletal neuroradiology, body and breast imagers as well as X-ray, ultrasound, CT or MRI radiologic technologists from Washington and Idaho. OUTCOME Thematic analysis was conducted to identify themes and subthemes related to PCOs of imaging procedures. RESULTS Ten radiologists and six radiology technologists participated. Four main domains of PCOs were identified: emotions, physical factors, knowledge and patient burden. In addition to these outcomes, we also identified patient and provider factors that can potentially moderate these outcomes. CONCLUSIONS Radiologists and technologists perceived outcomes related to the effect of imaging procedures on patients' emotions, physical well-being, knowledge and burden from financial and opportunity costs to be important to patients undergoing imaging procedures. There are opportunities for the radiology community to measure and use these PCOs in comparisons of imaging procedures and potentially identify areas where these outcomes can be leveraged to drive a more patient-centred approach to radiology.
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Affiliation(s)
| | - Maria Jessica Cruz
- Department of Psychiatry and Behavioral Sciences, Stanford University, Stanford, California, USA
| | - Victoria Hardy
- Department of Public Health and Primary Care, University of Cambridge, Cambridge, Cambridgeshire, UK
| | - Jeffrey Jarvik
- Departments of Radiology, Neurological Surgery and Health Services, and the Comparative Effectiveness, Cost and Outcomes Research Center, University of Washington, Seattle, Washington, USA
| | - Gianna McMillan
- Bioethics Institute, Loyola Marymount University, Los Angeles, California, USA
| | - Anne Brittain
- Quality Improvement and Outcomes Department, Inova Fairfax Medical Campus, Falls Church, Virginia, USA
| | - Matthew Thompson
- Department of Family Medicine, University of Washington, Seattle, Washington, USA
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Prostate Cancer Imaging Research: The Emerging Importance of Patient-Centered Outcomes. J Am Coll Radiol 2020; 17:484-485. [PMID: 32105643 DOI: 10.1016/j.jacr.2020.01.015] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/29/2019] [Revised: 01/21/2020] [Accepted: 01/25/2020] [Indexed: 11/23/2022]
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