Insincere negotiation: Using the negotiation process to pursue non-agreement motives

Embracing Complexity: A Review of Negotiation Research

In this review, we identify emerging trends in negotiation scholarship that embrace complexity, finding moderators of effects that were initially described as monolithic, examining the nuances of social interaction, and studying negotiation as it occurs in the real world. We also identify areas in which research is lacking and call for scholarship that offers practical advice. All told, the existing research highlights negotiation as an exciting context for examining human behavior, characterized by features such as strong emotions, an intriguing blend of cooperation and competition, the presence of fundamental issues such as power and group identity, and outcomes that deeply affect the trajectory of people's personal and professional lives.

Deception in negotiations: Insights and opportunities

Deception pervades negotiations and shapes both the negotiation process and outcomes. In this article, we review recent scholarship investigating deception in negotiations. We offer an integrative review of recent theoretical and empirical research, and we argue that the dominant experimental paradigms that scholars have used to study deception have limited our understanding of deception in negotiations. We call for future work to develop new paradigms to investigate the role of relationships, reputations, emotions, and negotiation experience. We also call for future work to expand our understanding of practical prescriptions to curtail a negotiator's risk of being deceived.

The Conversational Circumplex: Identifying, prioritizing, and pursuing informational and relational motives in conversation

The meaning of success in conversation depends on people's goals. Often, individuals pursue multiple goals simultaneously, such as establishing shared understanding, making a favorable impression, having fun, or persuading a conversation partner. In this article, we introduce a novel theoretical framework, the Conversational Circumplex, to classify conversational motives along two key dimensions: 1) informational: the extent to which a speaker's motive focuses on giving and/or receiving accurate information; and 2) relational: the extent to which a speaker's motive focuses on building the relationship. We use the Conversational Circumplex to underscore the multiplicity of conversational goals that people hold and highlight the potential for individuals to have conflicting conversational goals (both intrapersonally and interpersonally) that make successful conversation a difficult challenge.