Prioritized attentional processing: Acute stress, memory and stimulus emotionality facilitate attentional disengagement

Attentional and Behavioral Disengagement as Coping Responses to Technostress and Financial Stress: An Experiment Based on Psychophysiological, Perceptual, and Behavioral Data

Discontinuance of information systems (IS) is a common phenomenon. It is thus critical to understand the decision process and psychophysiological mechanisms that underlie the intention and corresponding behaviors to discontinue IS use, particularly within the digital financial technology usage context, where continuance rates remain low despite increased adoption. Discontinuance has been identified as one coping behavior to avoid stressful situations. However, research has not yet explored this phenomenon toward digital financial technologies. This manuscript builds upon a pilot study that investigated the combined influence of technostress and financial stress on users’ responses toward digital financial decision-making tasks and aims to disentangle the specific impacts of unexpected technology behaviors and perceived financial loss on attentional and behavioral disengagement as coping responses, which may lead to discontinuance from digital financial technology usage. A two-factor within-subject design was developed, where perceived techno-unreliability as variable system response time delays under time pressure and perceived financial loss as negative financial outcomes were manipulated in a 3 × 2 design. Psychophysiological, perceptual, and behavioral data were collected from N = 15 participants while performing an adapted version of the Iowa Gambling Task. The results indicate that unexpected technology behaviors have a far greater impact than perceived financial loss on (1) physiological arousal and emotional valence, demonstrated by decreased skin conductance levels and curvilinear emotional valence responses, (2) feedback processing and decision-making, corroborated by curvilinear negative heart rate (BPM) and positive heart rate variability (HRV) responses, decreased skin conductance level (SCL), increased perceptions of system unresponsiveness and techno-unreliability, and mental workload, (3) attentional disengagement supported by curvilinear HRV and decreased SCL, and (4) behavioral disengagement as coping response, represented by curvilinear decision time and increasingly poor financial decision quality. Overall, these results suggest a feedforward and feedback loop of cognitive and affective mechanisms toward attentional and behavioral disengagement, which may lead to a decision of disengagement-discontinuance as a coping outcome in stressful human-computer interaction situations.

Visual competition attenuates emotion effects during overt attention shifts

Numerous different objects are simultaneously visible in a person's visual field, competing for attention. This competition has been shown to affect eye-movements and early neural responses toward stimuli, while the role of a stimulus' emotional meaning for mechanisms of overt attention shifts under competition is unclear. The current study combined EEG and eye-tracking to investigate effects of competition and emotional content on overt shifts of attention to human face stimuli. Competition prolonged the latency of the P1 component and of saccades, while faces showing emotional expressions elicited an early posterior negativity (EPN). Remarkably, the emotion-related modulation of the EPN was attenuated when two stimuli were competing for attention compared to non-competition. In contrast, no interaction effects of emotional expression and competition were observed on other event-related potentials. This finding indicates that competition can decelerate attention shifts in general and also diminish the emotion-driven attention capture, measured through the smaller effects of emotional expression on EPN amplitude. Reduction of the brain's responsiveness to emotional content in the presence of distractors contradicts models that postulate fully automatic processing of emotions.

Acute stress reduces the emotional attentional blink: Evidence from human electrophysiology

The present study is the first to examine the time-dependent mechanism of acute stress on emotional attentional blink (EAB) with event-related potential (ERP) measures. We explored the stage characteristics of stress affecting EAB, whether it affects the early selective attention process (marked by early posterior negativity) or the late working memory consolidation (marked by late positive potential). Sixty-one healthy participants were exposed to either a Trier Social Stress Test (TSST) or a control condition, and salivary cortisol was measured to reflect the stress effect. ERPs were recorded during an attentional blink (AB) paradigm in which target one (T1) were negative or neutral images. Results showed stress generally reduced AB effects. Specifically, stress promoted the early selective attention process of target two (T2) following a neutral T1 but did not affect T2 consolidation into working memory. Correlational analyses further confirmed the positive effect of cortisol and negative emotional state on AB performance. Moreover, the ERP results of acute stress on AB conformed to the trade-off effect between T1 and T2; that is, stress reduced T1 late working memory consolidation and improved T2 early selective attention process. These findings further demonstrated that stress did not change the central resource limitation of AB. In general, stress generates a dissociable effect on AB early- and late-stage processing; namely, acute stress reduce the AB effect mainly from the improvement of participants' overall ability to select the targets in the early stage.