Omar MA, Hasan S, Palaian S, Mahameed S. The impact of a self-management educational program coordinated through WhatsApp on diabetes control.
Pharm Pract (Granada) 2020;
18:1841. [PMID:
32477434 PMCID:
PMC7243744 DOI:
10.18549/pharmpract.2020.2.1841]
[Citation(s) in RCA: 19] [Impact Index Per Article: 3.8] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/09/2020] [Accepted: 04/26/2020] [Indexed: 12/25/2022] Open
Abstract
Background:
Social media can effectively mediate digital health interventions and thus,
overcome barriers associated with face-to-face interaction.
Objective:
To assess the impact of patient-centered diabetes education program
administered through WhatsApp on glycosylated hemoglobin (HbA1c) values,
assess the correlation, if any, between health literacy and numeracy on
intervention outcomes
Methods:
During an ‘intervention phase’ spread over six months, target
diabetic patients (N=109) received structured education through WhatsApp as
per the American Association of Diabetes Educators Self-Care Behaviors
recommendations. The control group with an equal number of participants
received ‘usual care’ provided by health professionals void of
the social media intervention. Changes in HbA1c levels were recorded thrice
(at baseline, 3 and 6 months) for the test group and twice (baseline and 6
months) for the control group. Change in HbA1c values were compared and
statistical significance was defined at p<0.05. Baseline health
literacy and diabetes numeracy were assessed for both groups (N=218) using
the Literacy Assessment for Diabetes (LAD), and the Diabetes Numeracy Test
(DNT), respectively, and values were correlated with HbA1c change
p<0.05. Participants’ satisfaction with the intervention was
also assessed.
Results:
The average age of respondents was 41.98 (SD 15.05) years, with a diabetes
history of 10.2 (SD 8.5) years. At baseline, the average HbA1c in the
control and test groups were 8.4 (SD 1.06) and 8.5 (SD 1.29), respectively.
After six months, a significant drop in HbA1c value was noticed in
intervention group (7.7; SD 1.35; p= 0.001); with no significance in the
control group (8.4; SD 1.32; p=0.032, paired t-test). Moreover, the
reduction in HbA1c was more in the test group (0.7%) than the control
group (0.1%) with a difference of 0.6% which is considered
clinically significant. There was no significant correlation between LAD
score and HbA1c at baseline (r=-0.203, p=0.064), 3 months (r=-0.123,
p=0.266) and 6 months (r=-0.106, p= 0.337) Pearson correlation. A similar
result was observed with DNT, where DNT score and HbA1c at baseline, 3
months and 6 months showed no correlation (r=0.112, 0.959 and 0.886;
respectively) with HbA1c levels. Eighty percent of the respondents found the
social media intervention ‘beneficial’ and suggested it be
used long term.
Conclusions:
Diabetes education via WhatsApp showed promising outcomes regardless of the
level of patients’ health literacy or numeracy.
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