Controlling airborne infections

Performance measurement tool (PMT) to control maintenance-associated infections

Purpose

Healthcare maintenance (HM) services have an important role in the control of hospital-acquired infections (HAIs). Notwithstanding, many HM managers still do not measure the performance of HM services in infection control (IC). This research, therefore, aims to establish the level of importance of critical success factors (CSFs) and performance measures in HM IC. A performance measurement tool (PMT) was also developed to improve the performance of the HM unit in IC.

Design/methodology/approach

The CSFs and performance measures identified in the literature were categorised into the four perspectives of balanced scorecard and analysed through Delphi. The Delphi participants were presented with 67 performance measures and asked to rate their level of importance in HM in IC. In total, they identified 53 important performance measures to control maintenance-associated HAIs. The results obtained from the Delphi study were used to categorise the performance measures into four means zones. The mean zones were assigned weights (1-4), and the level of importance of the CSFs was established through weighted average. Liaison and communication, IC practices and maintenance resource availability emerged as the most important CSFs in HM in IC. Conversely, customer satisfaction emerged as the least important. Information gathered about the CSFs and performance measures was used to develop a PMT in HM in IC.

Findings

The following CSFs, liaison and communication, IC practices and maintenance resource availability, emerged as the most important in HM in IC. Conversely, customer satisfaction emerged as the least important. Information gathered about the CSFs and performance measures was used to develop a PMT in HM in IC.

Originality/value

Through the application of the PMT, performance in IC can be estimated at different levels in the HM unit. The PMT allows managers to focus on the most crucial CSFs and performance measures that drive performance in HM in IC. The PMT could also be used for benchmarking purposes.

Key performance measures to control maintenance-associated HAIs

PURPOSE

The purpose of this paper is to improve overall healthcare maintenance (HM) service performance in NHS infection control (IC). Hence, the authors identify critical success factors (CSFs) and key performance measures in maintenance-associated infections. These infections occur because of the poor performance of HM service in IC.

DESIGN/METHODOLOGY/APPROACH

In the first Delphi exercise, complete CSFs and performance measures were presented to the Delphi participants for refinement and modification. Delphi round 1 data were analysed manually and used to refine the rounds 2 and 3 Delphi instruments. In subsequent Delphi rounds, the results were analysed through descriptive statistics.

FINDINGS

In total, eight CSFs and 53 key performance measures were identified for reducing maintenance-associated infections in hospitals. For example, establishing clear communication between the infection control team (ICT) and HM unit is important for preventing maintenance-associated HAIs. Dust prevention is also identified by the healthcare experts as an important measure to prevent maintenance-associated HAIs in high-risk patient areas.

ORIGINALITY/VALUE

The findings provide CSFs and key performance measures for measuring performance in HM in IC. Reducing the rate of maintenance-associated infections will have important socio-economic and health ramifications for hospitals. It will reduce cost and free up additional resources for alternative projects. It will also raise confidence among healthcare users about the quality of services provided by hospitals.

Positive-pressure isolation and the prevention of invasive aspergillosis. What is the evidence?

Positive-pressure ventilation implies a sealed room, usually with an anteroom to facilitate the donning of protective clothing, airflows of at least 12 air changes per hour and high-efficiency particulate air (HEPA) to prevent infection in susceptible patients. Laminar airflow (LAF) involves much greater air changes, expense and inconvenience to the patient due to noise and draughts. There are few, if any, truly controlled trials on the impact of positive-pressure ventilation and the prevention of invasive aspergillosis (IA); most are observational studies conducted during an outbreak or retrospective analyses of the incidence of IA over periods of time when a variety of preventative interventions were introduced. Therefore, it is often difficult to determine the specific impact of positive-pressure ventilation with HEPA in leading to a reduction in IA. During periods of hospital demolition or construction, HEPA significantly reduces the aspergillus spore counts and in many studies, the incidence of IA, but other measures such as enhanced cleaning, the sealing of windows and the use of prophylactic anti-fungal agents are also important. On balance, the additional expense and inconvenience of LAF does not appear to be justified. Where positive-pressure ventilation is installed, it is imperative that the system be monitored to ensure that the pressure differentials and air changes are appropriate. Whilst there is a role for positive-pressure ventilation in reducing the incidence of IA, we need a better definition of the importance of hospital-acquired IA compared with community-acquired infection and of the relationship between strains of Aspergillus species isolated from the environment and those strains causing infection.

Infectious morbidity in critically ill patients with cancer

Infection frequently complicates the course of cancer treatment and often adversely affects the outcome. Patients have a greater tendency for acquiring infections caused by opportunistic microorganisms. Agents with low virulence potential may lead to invasive and often life-threatening infections because of altered host immune function. The immune dysfunction may be caused by the underlying malignancy, by antineoplastic chemotherapy, or by invasive procedures during supportive care.