Socialized charismatic leadership, values congruence, and deviance in work groups

The hot and the cold in destructive leadership: Modeling the role of arousal in explaining leader antecedents and follower consequences of abusive supervision versus exploitative leadership

Due to its devastating consequences, research needs to theoretically and empirically disentangle different sub-types of destructive leadership. Based on concepts derived from aggression research distinguishing re- and proactive aggression, we provide a process model differentiating abusive supervision and exploitative leadership. High versus low arousal negative affect is installed as the central mediating factor determining (1) whether perceived goal-blockage (leadership antecedents) leads to abusive supervision versus exploitative leadership and (2) whether a specific leadership behavior leads to active versus passive follower behavior (leadership consequence). Further, theoretical anchoring of individual and contextual moderators onto the model's process paths is provided and exemplary hypotheses for concrete moderation effects are deduced. Based on the provided process model, we highlight four recommendations to facilitate process-based construct differentiation in future research on destructive leadership. To precisely understand the differences and commonalities in different forms of destructive leadership will ultimately enable custom-tailored inter- and prevention.

Plain Language Summary

Negative leadership—also named “destructive” leadership—has very bad effects on followers and organizations. There are not just one, but many forms of destructive leadership and it is important to understand where different sub-types come from (i.e., to understand their antecedents) and which specific effect they have (i.e., to understand their consequences). In this paper, we focus on better understanding two forms of destructive leadership, namely abusive supervision and exploitative leadership. These two forms are similar to the two main forms of aggression. Abusive supervision is similar to reactive aggression, an impulsive “hot blooded” form of aggression. Exploitative leadership is similar to proactive aggression, a premeditated “cold blooded” form of aggression. We explain the parallels between the two forms of aggression and the two forms of leadership and provide a model which allows to predict when one versus the other form of leadership occurs and to which follower behavior they lead. An important factor in this model is the physiological characteristic of the emotional reaction to an event (i.e., arousal). An emotional reaction can be high in arousal; for instance, anger is a high arousal negative emotional reaction. On the contrary, boredom, for instance, is a low arousal negative emotional reaction. Dependent on whether both a leader and a follower react to a negative event (e.g., not getting what they want, being treated badly by others) with high or low arousal, their behavior will be different. We explain how this mechanism works and how it can help us to better predict leaders' and followers' behavior. We also outline how individual characteristics of the leader and follower and characteristics of their environment and context interact with arousal and their behavior.

Expanding the Dimensionality of Team Deviance: An Organizing Framework and Review

Although team deviance is known to detract from team functioning, extant literature largely focuses on deviance that is independently enacted and directed internally toward other members. This relatively narrow focus poses limitations to the practical application of strategies to reduce the incidence and negative impact of team deviance. We offer a four-dimensional typology that takes into account features of team deviance that are important yet undertheorized: level of coordination and target membership. We use this typology to summarize current research, highlight the narratives on team deviance that underlie each dimension, and discuss how to advance the research domain.

Does Value Similarity Matter? Influence of Ethical Leadership on Employee Engagement and Deviance

Although ethical leadership is thought to motivate employees to refrain from deviant behaviors that are harmful to the organization and its members, scholars have also found considerable variability in the relationship between ethical leadership and deviant subordinate behaviors beyond this general or main effect. Integrating theory on ethical leadership and work engagement, we develop and test a model that also considers the role of employee-leader value similarity in understanding employee interpersonal and organizational deviance. In two field studies employing multi-wave samples of leader-subordinate dyads, we demonstrate that value similarity moderates the effects of ethical leadership on subordinate deviance and does so via engagement. Implications for ethical leadership, employee engagement, and deviance literature are discussed.

Someone Must be Mindful: Trait Mindfulness as a Boundary Condition for Paradoxical Leader Behaviors

Despite increased interest in the role of paradox in organizations, our understanding of paradoxical leader behavior (PLB) remains limited. We analyze PLB through the lens of cognitive dissonance theory and argue that trait mindfulness represents an important boundary condition shaping the effectiveness of PLB as a leadership style. This research sheds light on mindfulness and PLB, by investigating whether leader and follower trait mindfulness changes the impact of PLB on follower performance. Our analyses of multilevel, multisource, and multiphase data from 561 employees working in 54 teams show that PLB is positively related to follower performance when followers have high trait mindfulness. Furthermore, when followers and leaders are both low on trait mindfulness, PLB hurts follower performance. We thereby advance research on managing paradox, trait mindfulness, and the effectiveness of paradoxical leader behaviors for promoting follower performance.

Responsible Leadership and Sustainable Development in East Asia Economic Group: Application of Social Exchange Theory

This study aimed to investigate the integrated relationship of responsible leadership, knowledge sharing, and sustainable performance, drawing from social exchange theory. Data from 264 employees of manufacturing firms in China were collected using online survey forms, exhibiting a response rate of 52.80 percent. Subsequently, the partial least square-structural equation modelling (PLS-SEM) was applied to examine responsible leadership’s direct and indirect effect on sustainable performance. Current empirical evidence revealed that responsible leaders influence sustainable performance significantly among these firms. Moreover, knowledge sharing has partially mediated the link between responsible leadership-sustainable performance. Overall, the present study contributed to the responsible leadership theory and enriched the literature on sustainable development, where it was found that responsible leaders play a critical role in the latter. Policymakers and practitioners in organisations should take the initiative in fostering specific leadership training and knowledge sharing activities. Accordingly, several recommendations were suggested to policymakers, in which strong leadership is considered the primary role behind several organisational aspects. These aspects include success, knowledge, and information, encouraging sustainable development goals.

Navigating the emergence of brand meaning in service ecosystems

Purpose

The purpose of this paper is to clarify how brand meaning evolves as an emergent property through the cocreation processes of stakeholders on multiple levels of a brand's service ecosystem. This provides new insight into the intersection between brands, consumers and society, and emphasizes the institutionally situated nature of brand meaning cocreation processes. It further lays a holistic foundation for a much-needed discussion on purpose-driven branding.

Design/methodology/approach

Combining the ecosystem perspective of branding with the concept of social emergence allows clarification of brand meaning cocreation at different levels of aggregation. Emergence means collective phenomena – like social structures, concepts, preferences, states, mechanisms, laws and brand meaning – manifest from the interactions of individuals. Drawing on Sawyer's (2005) social emergence perspective, the authors propose a processual multi-level framework to explore brand meaning emergence.

Findings

Our framework spans five levels of brand meaning emergence: individual (e.g. employees and customers); interactional (e.g. where work teams or friend groups interact); relational (e.g. where internal and external actors meet); strategic (e.g. markets and strategic alliances); and systemic (e.g. regulators, NGOs and society). It acknowledges that brand positioning is an inherently co-creative process of negotiating value propositions and aligning behaviors and beliefs among broad sets of actors, as opposed to a firm-centric task.

Originality/value

Service research has only recently embraced a macro–micro perspective of branding processes. This paper extends that perspective by paying attention to the nested service ecosystems in which brand meaning emerges and the degree to which this process can (and cannot) be navigated by individual actors.

Understanding the Antecedents and Consequences of Service-Sales Ambidexterity: A Motivation-Opportunity-Ability (MOA) Framework

Drawing on the motivation, opportunity and ability (MOA) framework, we investigate the influence of charismatic leadership on salespeople’s service and sales activities—termed service-sales ambidextrous (SSA) behavior, which subsequently turn into service recovery performance outcomes. The primary aim of this research is to strengthen salespeople’s service quality in parallel to their selling activities while recovering a service failure. We validate the model using a sample of 344 business-to-business salespeople using partial least square structural equation modeling (PLS-SEM) technique. Study results show that charismatic leadership is positively and significantly related to service-sales ambidexterity. Likewise, service-sales ambidexterity has a positive and significant relationship with service recovery performance and adaptive selling behavior. Moreover, we found a significant relationship between adaptive selling behavior and service recovery performance. The results further specify that salesperson motivation, opportunity and ability to engage in SSA significantly moderate the relationship between charismatic leadership and service-sales ambidexterity. The results suggest the need for training programs that provide the salesperson with opportunities to understand the simultaneous implementation of selling strategies while also providing customer services.

Transformational Leadership and Incivility: A Multilevel and Longitudinal Test

This research examines group-level perceptions of transformational leadership (TFL) as negative longitudinal predictors of witnessing person-related (e.g., insults/affronts) and work-related (e.g., negation/intentional work overload) acts of incivility at work. Witnessing workplace incivility was also postulated to negatively predict employee need satisfaction. Data were collected among production employees in different Canadian plants of a major manufacturing company (N = 344) who worked for 42 different managers (M_{group size} = 9.76). Two waves of data collection occurred 1 year apart. Results from multilevel analyses showed that workgroups where managers were perceived to engage in more frequent TFL behaviors reported reduced levels of person- and work-related incivility 1 year later. However, group-level incivility did not predict change in group-level need satisfaction 1 year later. At the individual level, results showed that witnessing higher levels of person-related incivility than one's colleagues predicted reduced satisfaction of the need for relatedness 1 year later. These longitudinal findings build upon previous literature by identifying TFL as a potential managerial strategy to reduce incivility in workgroups over time. They also show that mere exposure to workplace misbehavior still affects employees' adjustment, suggesting that every effort to reduce deviance in workplaces is worthwhile.

The relation between religiosity, family cohesion and ethical leadership: a study of family firms in Turkey

Purpose

The purpose of this paper is to investigate the links among different forms of religiosity, family cohesion and ethical leadership in family firms operating in Turkey.

Design/methodology/approach

The study was conducted with 210 respondents working in 51 family firms operating in Istanbul. Data regarding ethical leadership perceptions were collected separately from employees (non-family member) and managers (family member), and responses were matched in firm level to investigate the relations between variables calculated separately as perceptions of managers and employees. Confirmatory factor analysis and reliability statistics were used for ascertaining the dimensionality and factor structures of the constructs. Correlation analysis, structural equation modeling and bootstrapping method were used for investigating the relationships among variables.

Findings

Results of the study demonstrated that family cohesion, intrinsic religiosity and spiritual well-being-oriented religiosity were positively, while secular religiosity was negatively related with ethical leadership levels rated by family member managers. Although none of these variables showed significant correlations with ethical leadership perceptions of non-family member employees, ethical leadership perceptions of the family managers and ethical leadership perceptions of employees were positively correlated, and intrinsic religiosity and spiritual well-being-oriented religiosity had significant indirect effects on ethical leadership perceptions of employees.

Originality/value

Given the lack of studies addressing the links between different forms of religiosity with ethical leadership especially in the Turkish context and the gap regarding research designs analyzing these relationships from the perspectives of managers and employees, the study provides important contributions.

Social identity theory and leader–member exchange: individual, dyadic and situational factors affecting the relationship between leader–member exchange and job performance

Purpose

This study aims to integrate social identity and leader–member exchange (LMX) theory to investigate the processes and boundary conditions around LMX–performance relationships. Through the application of two leader–follower subsamples, the authors test three main objectives. What is the effect of multi-dimensional dyad value-congruence on LMX and how does congruence on these dimensions differentially influence leader and follower perceptions of LMX? In a subsample of followers including supervisor-rated performance, the authors develop a model that examines how individual values moderate the effect of dyad contact on supervisor-rated job performance mediated by follower LMX.

Design/methodology/approach

The participants for this study include graduate and undergraduate social work students who were taking part in a one-year work placement within a social work organization as well as their immediate supervisors. Across a four-month period, participants filled out measures of their supervisor contact, work values and LMX. Supervisor-rated performance was also included.

Findings

Findings from the dyadic subsample show that growth value congruence is a predictor of follower-rated LMX, with value congruence across all values having no effect on leader-rated LMX. Within a subsample of followers, findings suggest that follower-rated LMX mediates the relationship between dyad contact and supervisor-rated job performance, with individual work values moderating this effect.

Originality/value

The current study offers several contributions to the literature on LMX and job performance. First, in this study’s dyadic leader–follower sample, the authors extend propositions made by social identity theory around value congruence and LMX by offering support for a multi-dimensional and multi-target approach to questions of values and LMX. Second, within this study’s larger non-dyadic sample, the authors offer insights into previous conflicting findings around dyad contact and LMX, by offering support for the indirect effect of dyad contact on supervisor-rated performance via LMX. Third, within this second sample, the authors also extend the literature on values and LMX to show that the process through which LMX influences job performance is dependent on follower values.

Leader humility and employee organizational deviance: the role of sense of power and organizational identification

Purpose

The authors examined the relationship between leader humility and employee organizational deviance. They also tested the mediating effects of personal sense of power and the moderating effects of organizational identification on this relationship.

Design/methodology/approach

The authors tested their hypotheses using a sample of 186 employees from an information technology (IT) enterprise in China. They used hierarchical regression and bootstrapping analyses to test for direct and indirect relationships.

Findings

Sense of power mediated the effect of leader humility on organizational deviance and organizational identification moderated the effect of sense of power on organizational deviance. In addition, organizational identification mediated the indirect effect of leader humility on organizational deviance via sense of power. Thus, employees who demonstrate high organizational identification may not conduct organizational deviant behavior, even if they have a high sense of power.

Practical implications

Organizations should explore and practice effective leader humility. Selection and training programs should be developed to choose humble leaders and teach them how to exhibit moderate humility.

Originality/value

The authors contribute to the literature by revealing the negative effects of leader humility in Chinese culture. They find support for their hypotheses that employee sense of power mediates the relationship between leader humility and employee organizational deviance and that this relationship is weaker when employee organizational identification is higher. This clarifies how and why leader humility stimulates employee organizational deviance.

Meaning-based leadership

The core role of leadership in organizations is to motivate the pursuit of the organization’s purpose (i.e., the reason the organization exists and does what it does). Yet, there currently is no leadership theory that revolves around this notion of purpose pursuit. Addressing this issue, I propose the concept of meaning-based leadership, defined as leader advocacy of an understanding of organizational purpose and why this purpose is meaningful in an appeal to motivate members to contribute to the pursuit of that purpose. I advance a model of the core process through which meaning-based leadership motivates purpose pursuit and the contingencies of this process. I identify key implications for the empirical study of this model as well as directions for the further conceptual and empirical development of important implications of the model.

Overcoming destructive deviance: propositioning an integrated conceptual framework

Purpose

This study aims to provide a review of antecedents of destructive deviance and classify them into three levels, namely, personal, interpersonal and organizational level in the proposed integrated conceptual framework. Furthermore, it proposes three levels of interventions to prevent or modify destructive deviance.

Design/methodology/approach

Systematic literature review of the past 23 years was carried out for the current study to identify the antecedents of destructive deviance.

Findings

This study proposes an integrated conceptual framework incorporating three levels of antecedents and interventions for overcoming destructive deviance. Findings classified the antecedents of destructive deviance into three categories, namely, personal, interpersonal and organizational level variables. Similarly, the proposed interventions were classified into three levels, namely, individual (employee resilience, mindfulness), interpersonal (mentoring, peer support) and organizational-level interventions (talent management, internal corporate communication) that organizations should concentrate on to reduce destructive deviance and facilitate health and well-being of employees.

Practical implications

This study posits three-level interventions to reduce or transform negative characteristics and overcome the negative impact of interpersonal and organizational level antecedents on destructive deviance among employees. The suggested three-level interventions not only reduce the negative characteristics and transform negative behaviors but also lay a significant pavement for fostering positive emotions among employees.

Originality/value

This study classifies the antecedents of destructive deviance into three categories, namely, personal, interpersonal and organizational-level antecedents. Further, this study offers three-level interventions for overcoming destructive deviance among employees.

Servant leaders, ethical followers? The effect of servant leadership on employee deviance

Purpose

Leadership is considered to be a crucial situational factor in predicting and explaining employee deviance. The purpose of this paper therefore is to investigate the relationship between servant leadership on the one hand and employee deviance on the other. While previous studies on the impact of servant leadership on employee deviance typically aggregated all its dimensions into a single scale, this study also explores the impact of the various dimensions of servant leadership separately.

Design/methodology/approach

Data were collected via an online survey in two ministries of the Belgian Federal Government (n=3,445). The analyses were conducted using confirmatory factor analysis and multiple linear and negative binomial regression analysis.

Findings

The empirical results suggest that the generic servant leadership scale has the expected negative, protective effect on both self-reported and observer-reported employee deviance. As for the dimensions, the authors found that only the “putting subordinates first” dimension had a significant negative, protective effect on both self-reported and observer-reported employee deviance. The dimensions “behaving ethically” and “emotional healing” negatively impacted only observer-reported employee deviance and the dimension “creating value for society” negatively impacted only self-reported employee deviance. Surprisingly, the dimension “empowering” had a significant positive, strengthening effect on both self-reported and observer-reported employee deviance.

Originality/value

While most research assesses servant leadership’s impact on desirable behaviour, this study is about its impact on employee deviance. Also unlike most previous research, this study looks not only at the overall effect of servant leadership, but also at the impact of the various dimensions of servant leadership separately.

Value Congruence: A Study of Green Transformational Leadership and Employee Green Behavior

This study examined the extent to which the impact of green transformational leadership on employee green behavior through follower perceptions of value congruence. Path analyzing on data from 193 subordinate-leader dyads showed that followers' value congruence with their leader mediated the effects of green transformational leadership on employee green behavior. Results also supported that green identity moderated the indirect effect of green transformational leadership on employee green behavior through value congruence, such that the indirect effect was more positive when green identity was high than when it was low. These findings provided valuable contribution to green transformational leadership, value congruence, and employee green behavior by exploring the relationship between them. Practical implications and directions for future research are also discussed.

Contextual Undertow of Workplace Deviance by and Within Units: A Systematic Review

Within the constellation of employee misconduct, workplace deviance possesses the somewhat distinctive feature of violating organizational norms. Yet, the burgeoning research examining the social context surrounding workplace deviance typically fails to properly account for it. Interdisciplinary research has demonstrated that within organizations (a) multiple reference groups provide descriptive and injunctive norms about (in)appropriate behavior; (b) even when embedded within the organizational hierarchy, norms are not necessarily consistent across these groups; and (c) the immediate reference group often exerts a crucial influence. Against this background, we discuss prevalent conceptualizations of workplace deviance and systematically review the literature from 1995 to 2017. We present our findings according to external and organizational, leadership, and intraunit antecedents of workplace deviance by and within units, distinguishing, in particular, unit composition, processes and emergent states, climates, and norms. We conclude with a discussion of theoretical and methodological avenues for future research.

Despotic leadership and organizational deviance

Purpose

Drawing on the social exchange theory, the purpose of this paper is to examine the relationship between despotic leadership and employee’s organizational deviance. Specifically, the authors take a relational approach by introducing employee’s organizational identification as the mediator. The moderating role of value congruence in the relationship between despotic leadership and organizational deviance is also considered.

Design/methodology/approach

Data were collected from 15 universities in Turkey. The sample included 1,219 randomly chosen faculty members along with their department chairs. Hierarchical multiple regression analysis was conducted to test the proposed model.

Findings

The results of this study supported the positive effect of despotic leadership on employee’s organizational deviance as well as the mediating effect of employee’s organizational identification. Moreover, when the level of value congruence is high, the relationship between organizational identification and organizational deviance is strong, whereas the effect is weak when the level of value congruence is low.

Practical implications

The findings of this study suggest that educational administrators in the higher education should be sensitive in treating their subordinates, as it will lead to positive interpersonal relationship, which, in turn, will reduce organizational deviance. Moreover, they should pay more attention to the buffering role of value congruence for those subordinates with high distrust and showing organizational deviance.

Originality/value

This study contributes to the literature on workplace deviance by revealing the relational mechanism between despotic leadership and employee organizational deviance. The paper also offers a practical assistance to employees in the higher education and their leaders interested in building trust, increasing leader-employee relationship and reducing organizational deviance.

Chinese immigrants’ occupational well-being in Finland: the role of paternalistic leadership

Purpose

The purpose of this paper is to enhance the understanding of paternalistic leadership behaviour in the Finnish organisational context by investigating its relationship with Chinese immigrant employees’ occupational well-being.

Design/methodology/approach

This research was based on a survey of 117 Chinese immigrants working in Finland. The snowball sampling method was adopted in the present research.

Findings

The findings show that the dimensions of paternalistic leadership, specifically benevolent leadership behaviour, can be influential in Chinese immigrant knowledge workers’ occupational well-being in the Finnish organisational context.

Research limitations/implications

Paternalistic leadership style can also make sense in a Western organisational context, especially when dealing with well-being among immigrant employees from China or other Asian countries.

Originality/value

Some misunderstanding of paternalistic leadership behaviour in Western societies may impede the theory’s further development. The study enhanced the understanding of paternalism in the Finnish organisational context by illuminating the effect of paternalistic leadership on Chinese immigrant employees’ occupational well-being.

Transformational Leadership, Transactional Leadership, and Employee Creativity in Entrepreneurial Firms

Drawing on organismic integration theory, we propose that transformational leadership and transactional leadership are most likely to predict outcomes, under uncertain social contexts, when accompanied by organizational financial and nonfinancial rewards. Using survey data from professional employees and their supervisors, from 260 Chinese enterprises, with less than 5 years of entrepreneurial experience, we found that (1) transformational leadership is not significantly related to employee creativity, while transactional leadership is positively related to followers’ creative behaviors, (2) synergy between transformational leadership and financial rewards and between transactional leadership and nonfinancial rewards accentuate the effect on employee creativity respectively, (3) psychological empowerment fully mediates the aforementioned relationship. These findings offer a new theoretical framework for future theory development of leadership.

Shared Authentic Leadership in Research Teams: Testing a Multiple Mediation Model

Research teams face complex leadership and coordination challenges. We propose shared authentic leadership (SAL) as a timely approach to addressing these challenges. Drawing from authentic and functional leadership theories, we posit a multiple mediation model that suggests three mechanisms whereby SAL influences team effectiveness: shared mental models (SMM), team trust, and team coordination. To test our hypotheses, we collected survey data on leadership and teamwork within 142 research teams that recently published an article in a peer-reviewed management journal. The results indicate team coordination represents the primary mediating mechanism accounting for the relationship between SAL and research team effectiveness. While teams with high trust and SMM felt more successful and were more satisfied, they were less successful in publishing in high-impact journals. We also found the four SAL dimensions (i.e., self-awareness, relational transparency, balanced processing, and internalized moral perspective) to associate differently with team effectiveness.

Mediators of ethical leadership and group performance outcomes

Purpose

The purpose of this paper is to examine the relationship between ethical leadership and group-level performance outcomes and show that group value congruence and group trust play pivotal mediating roles in the relationship between ethical leadership and work group performance outcomes.

Design/methodology/approach

To examine the proposed model, survey data from 116 branches of a baked goods and beverages chain located in Northern Taiwan were analyzed.

Findings

The results revealed that ethical leadership was positively and significantly related to group in-role performance and group helping behavior; the relationship was fully mediated by group value congruence and group trust after controlling for idealized influence leadership.

Research limitations/implications

This study features a cross-sectional study design, thus limiting the accuracy of inferences about causality.

Practical implications

The results of the current study revealed that ethical leadership behaviors enhance group trust. Hence, these leadership behaviors could be among the best and most appropriate practices to be implemented in China and Taiwan.

Originality/value

The data suggested that ethical leadership was associated with not only individual-level behavior but also group-level performance. Furthermore, this paper also uncovered the mediation mechanism through which ethical leadership enhances group performance.

Self-Efficacy and Psychological Ownership Mediate the Effects of Empowering Leadership on Both Good and Bad Employee Behaviors

This study examined the potential effects of empowering leadership on followers’ in-role performance and deviant behaviors via self-efficacy and psychological ownership over a 3-week period in a sample of 299 full-time employees working in the United States. Results from structural equation modeling demonstrated that empowering leadership was positively related to both self-efficacy and psychological ownership, which in turn were both negatively related to deviant behaviors. Alternative model comparisons and bootstrapping both confirmed the mediation effects of self-efficacy and psychological ownership. However, only one of the two mediators, self-efficacy, was positively related to followers’ in-role performance. Together, these findings highlighted the important roles of self-efficacy and psychological ownership explaining why empowering leadership may result in followers’ behaviors.

The Effect of Mentoring on Protégés' Organizational Deviance

The aim of the present study was to investigate the effect of mentoring on protégés' organizational deviance. The sample comprised 202 ongoing formal mentoring dyads in the People's Republic of China (mentor samples: 61.9% male, M age = 36.8 years; protégé samples: 57.4% male, M age = 25.0 years). The regression results showed that mentoring was negatively related to protégés' organizational deviance. Moreover, job embeddedness and organizational identification mediated the association between mentoring and protégés' organizational deviance. Furthermore, the perceived developmental climate played a significant moderating role in the relationships between mentoring and job embeddedness and organizational identification such that the relationships were stronger when protégés perceived a stronger developmental climate. The theoretical and practical implications of this study were discussed.

Functional Diversity and Group Creativity

The author explores effects of functional diversity on group creativity under varying group longevity. When group members have worked together for a long time in functionally diverse groups, they are expected to show stronger information processing and weaker categorization processing. Knowledge sharing and group cohesion are examined as mediating mechanisms through which functional diversity enhances group creativity as group longevity increases. Analysis of a sample of 155 workgroups demonstrates that group longevity positively moderates the relationship between functional diversity and group creativity through moderating the effects of functional diversity on two mechanisms of knowledge sharing and group cohesion.

Does Value Congruence Lead to Voice? Cooperative Voice and Cooperative Silence under Team and Differentiated Transformational Leadership

This study seeks to resolve a puzzle of the coexistence of follower cooperative voice and cooperative silence (expressing/withholding work-related ideas, information, and opinions based on collective, cooperative motives) in the presence of transformational leadership. A sample of 193 bank employees under 52 managers revealed that in the presence of group-focused transformational leadership, both voice and silence based on cooperative motives increased through the mediation of value congruence between leaders and followers. However, cooperative voice was more likely to be the main response to a high level of value congruence when followers under the same leader perceived individual-focused transformational leadership uniformly. Under a high level of differentiated individual-focused transformational leadership, value congruence was likely to result in more cooperative silence. We discuss implications for future research on both leadership and employee voice.

Are We Correcting Correctly?

The formulae for attenuation correction in meta-analysis treat reliabilities as if they were independent of each other. The current study puts this assumption of independence to the test by empirically examining the correlation among predictor and criterion reliability estimates across studies. Interdependence of reliabilities would result in either overestimation or underestimation of population correlations depending on the direction of the relationship between the reliabilities. We conducted two studies to examine the extent to which predictor and criterion reliabilities correlate across studies. Study 1 is based on 628 pairs of reliability estimates from 518 studies published in the Academy of Management Journal and the Journal of Applied Psychology between 2004 and 2011, while Study 2 is based on 564 pairs of reliability estimates from 347 studies included in a meta-analysis on perceived organizational support (POS) and some of its antecedents and outcomes. The findings in both studies show substantial correlations between predictor and criterion reliability coefficients across studies. Our article discusses important implications from these findings for future research and for the future conduct of meta-analyses.

Disentangling the Moral Integrity Construct

Research on the relationship between integrity and organizational citizenship behaviors (OCBs) has been inconsistent and confusing. We trace some of the confusion to the way that the integrity construct has been defined in the literature. Some researchers have conceptualized integrity as word-action consistency and congruence between the actor’s values and the values of observers judging that action, often through a moral lens (moral integrity [MI]). More recently, a second group of researchers has restricted the domain of integrity to word-action alignment alone (behavioral integrity [BI]), separating out the values congruence component. In this article, we consider word-action consistency and values congruence as separate but linked constructs that interact when predicting OCBs. Across two samples, we present evidence that the positive relationship between BI and certain OCBs is strengthened when values congruence is higher. We elaborate on the implications of these findings for both theory and practice.

Counterproductive behaviors

Purpose

– The purpose of this paper, building on the work of Aubé et al. (2009, 2011) who developed a four-dimension model of counterproductive behaviors in team settings, is to examine the team-level consequences of these behaviors. More specifically, the authors investigate the mediating role of collaboration, a key component of teamwork, in the counterproductive behaviors–team performance relationships.

Design/methodology/approach

– Using a multisource approach and a team-level design, data were gathered from 101 work teams (381 members and 101 immediate supervisors). The study was conducted within a Canadian public safety organization.

Findings

– Results show that the four dimensions of counterproductive behaviors are negatively related to team performance. Moreover, results indicate that each of these relationships is completely mediated by a decrease of collaboration among members. Taken together, the results of this study show that the presence of counterproductive behaviors within teams constitutes a collective phenomenon which affects not only team members, but also the functioning and effectiveness of the team as a whole.

Originality/value

– This study differs from previous studies mainly by adopting a multidimensional conception of counterproductive behaviors and focusing on consequences of these behaviors on the team as a system. In practical terms, the results suggest that the presence of counterproductive behaviors may require team-level interventions (e.g. team building) in addition to individual interventions with individuals involved.

The Effects of Active Constructive and Passive Corrective Leadership on Workplace Incivility and the Mediating Role of Fairness Perceptions

Given the high costs of workplace deviance to employees and organizations, the question of when and how leaders can reduce or prevent uncivil interpersonal interactions at work is important. In this regard, we sought to understand the implications of one of the most widely cited models of leadership, the Full Range Leadership model, on workplace incivility through the lens of active constructive and passive corrective leadership. Analyzing multi-source data collected from 239 employee–coworker dyads working in diverse organizations, we find that active constructive leadership is related to decreased incidence of workplace incivility through its positive impact on fairness perceptions, whereas passive corrective leadership is both directly and indirectly (through diminished fairness perceptions) related to workplace incivility. This study provides theoretical and practical implications regarding the strategic focus of organizational interventions related to leadership in an effort to reduce workplace incivility and the mechanism by which it operates.

Examining Leader–Follower Congruence of Social Responsibility Values in Transformational Leadership

Recent reviews of corporate social responsibility (CSR) research indicate a need for studies of micro-level influence processes addressing CSR values. Transformational leadership is a values-laden influence process whereby leaders elicit superior follower performance through the alignment of work values. Using data from 129 leaders and 582 of their direct reports, this study’s results demonstrated that leader CSR values were associated with transformational leadership. Transformational leadership was positively associated with follower stakeholder CSR values and negatively related to follower shareholder CSR values. Leader stakeholder CSR values moderated the relationship between transformational leadership and follower stakeholder values, offering evidence of leader–follower value congruence while addressing a limitation of prior studies that adopted perceptual measures of values congruence. Implications for transformational leadership theory, practice, and future research are discussed.

Strategic Leadership

Strategic leaders are being challenged by stakeholder demands that organizations meet triple bottom line performance measures. Nonetheless, there is a paucity of empirical research on how strategic leaders’ values and leadership styles are related to such measures. We describe values and established and evolving leadership styles and review the results of empirical studies investigating their relationship with organizational performance. Gaps in our knowledge of such relationships are identified and suggestions for future research are provided. A continuum of leadership styles, from transactional through responsible, is developed using the dimensions of stakeholder salience and economic, social, and environmental performance outcomes.

Intragroup Functional Diversity and Intergroup Relations in American and Chinese Workgroups

The authors investigate the role of intragroup functional diversity in influencing intergroup relations, defined as intergroup cooperation and group-level citizenship behavior toward other workgroups. Based on predominantly Western literature, the authors hypothesize that groups working in an American culture will show an inverted U-shaped relationship and that groups operating in a Chinese culture will show a J-shaped relationship. The two hypotheses are tested using 67 American workgroups in eight companies and 149 Chinese workgroups in 12 companies. The hypotheses are largely supported with some nuanced departure from the predicted curves. In particular, except for one negative linear relationship, American workgroups and workgroups with highly individualistic values display an inverted J-shape, with both homogenous and moderately diverse groups showing more positive intergroup behaviors than extremely diverse groups. Chinese workgroups exhibit a U-shaped pattern, with both homogenous and highly diverse groups showing the most positive intergroup cooperation. All Chinese groups show a high level of group citizenship behavior regardless of diversity. Collectivistic groups show the J-shape regarding both outcomes, as hypothesized. The article concludes with implications of findings for future research on workgroup diversity and for practices in cross-cultural management.