Balconi M, Cassioli F. "We will be in touch". A neuroscientific assessment of remote vs. face-to-face job interviews via EEG hyperscanning.
Soc Neurosci 2022;
17:209-224. [PMID:
35395918 DOI:
10.1080/17470919.2022.2064910]
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Abstract
In the last decades, improving remote communications in companies has been a compelling issue. With the outspread of SARS-CoV-2 pandemic, this phenomenon has undergone an acceleration. Despite this, little to no research, considering neurocognitive and emotional systems, was conducted on job interview, a critical organizational phase which significantly contributes to a company long-term success.In this study, we aimed at exploring the emotional and cognitive processes related to different phases of a job interview (introductory, attitudinal, technical and conclusion), when considering two conditions: face-to-face and remote, by simultaneously gathering EEG (frequency bands: alpha, beta, delta, and theta) and autonomic data (skin-conductance-level, SCL, skin-conductance-response, SCR, and heart rate, HR) in both candidates and recruiters. Data highlighted a generalized alpha desynchronization during the job interview interaction. Recruiters showed increased frontal theta activity, which is connected to socio-emotional situations and emotional processing. In addition, results showed how face-to-face condition is related to increased SCL and theta power in the central-brain area, associated with learning processes, via the mid-brain dopamine system and the anterior cingulate cortex. Furthermore, we found higher HR in the candidates. Present results call to re-examine the impact of information-technology in the organization, opening to translational opportunities.
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