The Effect of Personality on IT Personnel's Job-Related Attitudes: Establishing a Dispositional Model of Turnover Intention across IT Job Types

A Dark Side of Telework: A Social Comparison-Based Study from the Perspective of Office Workers

Telework became a necessary work arrangement during the global COVID-19 pandemic. However, practical evidence even before the pandemic also suggests that telework can adversely affect teleworkers’ colleagues working in the office. Those regular office workers may experience negative emotions such as envy which, in turn, can impact work performance and turnover intention. In order to assess the adverse effects of telework on regular office workers, the study applies social comparison theory and suggests telework disparity as a new theoretical concept. From the perspective of regular office workers, perceived telework disparity is the extent to which they compare their office working situation with their colleagues’ teleworking situation and conclude that their teleworking colleagues are slightly better off than themselves. Based on social comparison theory, a model of how perceived disparity associated with telework causes negative emotions and adverse behaviors among regular office workers was developed. The data were collected in one organization with telework arrangements (N = 269). The results show that perceived telework disparity from the perspective of regular office workers increases their feelings of envy toward teleworkers and their job dissatisfaction, which is associated with higher turnover intentions and worse job performance. This study contributes to telework research by revealing a dark side of telework by conceptualizing telework disparity and its negative consequences for employees and organizations. For practice, the paper recommends making telework practices and policies as transparent as possible to realize the maximum benefits of telework.

Socially Responsible human resource management and employees' turnover intention: the effect of psychological contract violation and moral identity

This study explores the impact of socially responsible human resource management (SR-HRM) on the turnover intention by exploring the effects of psychological contract violation (PCV) and moral identity. Using a sample of 284 employees in China, we found that PCV mediated the negative relationship between SR-HRM and turnover intention. Moral identity moderated the direct effect of PCV on turnover intention as well as the indirect effect of SR-HRM on turnover intention via PCV, such that both the direct and indirect effects were stronger for employees with a low level of moral identity compared to those with the high level of moral identity. Findings from this study provide a greater understanding of the internal mechanisms and boundary conditions of SR-HRM that affect turnover intentions. Study findings also provide guidance to organizations seeking to reduce employee turnover.

Just Let Me Do My Job!

This study seeks to broaden our understanding of the popular, yet under-researched, concept of micromanagement in the IT workforce by exploring IT professionals' trust in the competence of their supervisor as an antecedent to their perceptions of being micromanaged. The study also explores whether felt responsibility is the mechanism via which micromanagement negatively affects IT professionals' job satisfaction and organizational commitment, both proximal factors of turnover. These relationships are explored under the aegis of the Management Control Systems models, leader-member exchange theory, and the job characteristics model. Results indicate that trust in supervisor competence is a significant antecedent to IT professionals' perceptions of being micromanaged and that felt responsibility fully mediates the relationship between micromanagement and organizational commitment. The findings underscore the importance of building IT professionals' trust in their supervisor's competence and suggest that organizations proactively provide early intervention to negate the potential adverse impact on organizational outcomes.

Turning the Spotlight on the Consequences of Individual IT Turnover

Among the many aspects of IT personnel studied by the information systems (IS) research community, individual voluntary IT turnover is one of the most-examined phenomena. However, research into this phenomenon concentrates mainly on antecedents and cognitive precursors such as turnover intention. Antecedents are essential to understanding the turnover behavior of IT personnel, but they do not represent the complete IT turnover research. The consequences of individual voluntary IT turnover behavior, an important topic, have faded from the spotlight of the IS community. We investigate this by conducting a multidisciplinary scoping literature review of individual voluntary IT turnover behavior, with the focus on the consequences. The purpose of this review is to determine what is known about voluntary IT turnover behavior consequences and what research gaps exist in this research context. To make our review as rigorous as possible, we followed a systematic review approach, accompanied with transparent reporting of all steps of the review process. Our search strategy yielded 153 IT turnover studies, 14 of which consider IT turnover behavior consequences, concentrated primarily on IT project management. Drawing on the scoping review, our study also specifies a research agenda for future IT turnover behavior consequences research by highlighting knowledge gaps for potentially fruitful research directions.