Information system and behavioural intention: evaluating the user behaviour of financial information system in the developing country of Indonesia

Harnessing Soft Logic to Represent the Privacy Paradox

The digital era introduces a significant issue concerning the preservation of individuals’ privacy. Each individual has two autonomous traits, privacy concern which indicates how anxious that person is about preserving privacy, and privacy behavior which refers to the actual actions the individual takes to preserve privacy. The significant gap between these two traits is called the privacy paradox. While the existence and the extensive distribution of the privacy paradox is widely-considered in both academic and public discussion, no convincing explanation of the phenomenon has been provided. In this study we harness a new mathematical approach, “soft logic,” to better represent the reality of the privacy paradox. Soft numbers extend zero from a singularity to an infinite one-dimensional axis, thus enabling the representation of contradictory situations that exist simultaneously, i.e., a paradox. We develop a mathematical model for representing the privacy paradox with soft numbers, and demonstrate its application empirically. This new theory has the potential to address domains that mix soft human reality with robust technological reality.

Determinants of mobile apps adoption by retail investors for online trading in emerging financial markets

Purpose

The purpose of this study is to investigate the influence of mobile applications on investment decisions by retail investors in stocks and mutual funds. This study focuses on how mobile technologies are applied on mobile apps by retail investors for e-trading in emerging financial markets.

Design/methodology/approach

The study explored predictive relevance for the adoption behavior of retail investors under the Unified Theory of Acceptance and Use of Technology (UTAUT) framework. Further, goal contagion theory was applied to investigate the adoption behavior of investors towards e-trading. An adapted questionnaire was used to collect the date from April to June 2021 and data analysis was performed on 507 usable responses. The methodology adopted in this study is variance based partial least square structural equational modelling (PLS-SEM). Additionally, the study explains important and performing constructs based on the response of retail investors towards mobile app usage for investment decisions.

Findings

The study shows that effort expectancy, performance expectancy followed by perceived return were the primary determinants of behavioral intentions to use mobile applications by retail investors for e-trading. Further, habit of investors determined the adoption behavior of investors towards mobile apps. Additionally, the study revealed that perceived risk is not an important aspect for retail investors in comparison to perceived return.

Research limitations/implications

The study in future can address to the aspect of personality traits of retail investors for technology adoption for investment decisions. Further investigation is required on addressing unobserved heterogeneity of retail investors towards technology adoption process in emerging financial markets.

Practical implications

The study provides theoretical and practical implications for retail investors, financial advisors and technology companies to understand the behavioral pattern and mobile apps adoption behavior of retail investors in emerging financial market. The findings in the study will help broking firms to sensitize their clients for effective use of their respective mobile apps for e-trading purposes. The study will strengthen the knowledge of financial advisors to understand investment behavior of retail investors in emerging financial markets.

Originality/value

This study unfolds a novel framework of research to understand the technology adoption pattern of retail investors for e-trading by mobile applications in emerging financial markets. The present study provides significant understanding in the domain of technology adoption by retail investors under behavioral finance environment.