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Lamb D. Closing the gap in family leisure provision: giving leisure facility managers the opportunity to reflect on what they provide for families. MANAGING SPORT AND LEISURE 2016. [DOI: 10.1080/23750472.2016.1181985] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/21/2022]
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Abstract
Based on 43 interviews conducted with employees who spend around half of their working-hours on non-work related activities such as ‘cyberloafing’, a typology of empty labour is suggested according to sense of work obligation and potential output in order to set the phenomenon of workplace time-appropriation into a theoretical context in which wasteful aspects of organization and management are taken into account. Soldiering, which emanates from a weak sense of work obligation in the individual, may entail aspects of resistance, but there are also less voluntary forms of empty labour deriving from a lack of relevant work tasks. All types of empty labour are, however, bound up with the simulation of productivity. Therefore, they ironically serve to maintain the capitalist firm’s reputation for efficiency.
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Affiliation(s)
- Roland Paulsen
- Lund University, Department of Business Administration, Sweden
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Sandiford PJ, Seymour D. Reacting to the demands of service work: emotional resistance in the Coaching Inn Company. SERVICE INDUSTRIES JOURNAL 2011. [DOI: 10.1080/02642060903436990] [Citation(s) in RCA: 9] [Impact Index Per Article: 0.6] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
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