• Reference Citation Analysis
  • v
  • v
  • Find an Article
Find an Article PDF (4698278)   Today's Articles (6)
For: Yeo RK, Li J. Beyond SERVQUAL: The competitive forces of higher education in Singapore. Total Quality Management & Business Excellence 2012. [DOI: 10.1080/14783363.2011.637802] [Citation(s) in RCA: 25] [Impact Index Per Article: 1.9] [Reference Citation Analysis] [What about the content of this article? (0)] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/14/2022]
Number Cited by Other Article(s)
1
Lin CP, Cheung YK. Developing learning ambidexterity and job performance: training and educational implications across the cultural divide. REVIEW OF MANAGERIAL SCIENCE 2022. [DOI: 10.1007/s11846-022-00565-1] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/17/2022]
2
Dewi NT, Widari D. Hubungan Berat Badan Lahir Rendah dan Penyakit Infeksi dengan Kejadian Stunting pada Baduta di Desa Maron Kidul Kecamatan Maron Kabupaten Probolinggo. AMERTA NUTRITION 2018. [DOI: 10.20473/amnt.v2i4.2018.373-381] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/22/2022]  Open
3
Marimon F, Mas-Machuca M, Berbegal-Mirabent J, Llach J. UnivQual: a holistic scale to assess student perceptions of service quality at universities. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2017. [DOI: 10.1080/14783363.2017.1302795] [Citation(s) in RCA: 7] [Impact Index Per Article: 0.9] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/19/2022]
4
Dužević I, Mikulić J, Baković T. An extended framework for analysing higher education performance. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2016. [DOI: 10.1080/14783363.2016.1224083] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/20/2022]
5
Pérez Rave J, Muñoz Giraldo L. ClassroomQual: a scale for measuring the use-of-classrooms-for-teaching–learning service quality. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2016. [DOI: 10.1080/14783363.2015.1060850] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/23/2022]
6
Das P, Mukherjee S. Improvement in higher education quality of the North-East University of India. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2016. [DOI: 10.1080/14783363.2015.1123614] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.1] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/22/2022]
7
Manatos MJ, Sarrico CS, Rosa MJ. The integration of quality management in higher education institutions: a systematic literature review. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2015. [DOI: 10.1080/14783363.2015.1050180] [Citation(s) in RCA: 24] [Impact Index Per Article: 2.4] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/23/2022]
8
Hsu SH, Wang YC, Cheng CJ, Chen YF. Developing a decomposed alumni satisfaction model for higher education institutions. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2015. [DOI: 10.1080/14783363.2015.1054102] [Citation(s) in RCA: 6] [Impact Index Per Article: 0.6] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/23/2022]
9
Kashif M, Ramayah T, Sarifuddin S. PAKSERV – measuring higher education service quality in a collectivist cultural context. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2014. [DOI: 10.1080/14783363.2014.976939] [Citation(s) in RCA: 8] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/24/2022]
10
Trivellas P, Santouridis I. Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education. An empirical study of faculty and administration staff. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2014. [DOI: 10.1080/14783363.2014.969595] [Citation(s) in RCA: 7] [Impact Index Per Article: 0.6] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/24/2022]
11
Lazibat T, Baković T, Dužević I. How perceived service quality influences students' satisfaction? Teachers' and students' perspectives. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2014. [DOI: 10.1080/14783363.2014.916036] [Citation(s) in RCA: 15] [Impact Index Per Article: 1.4] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/25/2022]
12
Mikulić J, Dužević I, Baković T. Exploring drivers of student satisfaction and dissatisfaction: an assessment of impact-asymmetry and impact-range. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2014. [DOI: 10.1080/14783363.2014.925291] [Citation(s) in RCA: 5] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/25/2022]
13
Ree S, Park YH, Yoo H. A study on education quality using the Taguchi method. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2014. [DOI: 10.1080/14783363.2014.906114] [Citation(s) in RCA: 7] [Impact Index Per Article: 0.6] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/25/2022]
14
Duarte R, Ramos-Pires A, Gonçalves H. Identifying at-risk students in higher education. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2014. [DOI: 10.1080/14783363.2014.906110] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/25/2022]
15
Dlačić J, Arslanagić M, Kadić-Maglajlić S, Marković S, Raspor S. Exploring perceived service quality, perceived value, and repurchase intention in higher education using structural equation modelling. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2013. [DOI: 10.1080/14783363.2013.824713] [Citation(s) in RCA: 35] [Impact Index Per Article: 2.9] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/24/2022]
16
Duque LC. A framework for analysing higher education performance: students' satisfaction, perceived learning outcomes, and dropout intentions. TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE 2013. [DOI: 10.1080/14783363.2013.807677] [Citation(s) in RCA: 53] [Impact Index Per Article: 4.4] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/26/2022]
PrevPage 1 of 1 1Next
© 2004-2025 Baishideng Publishing Group Inc. All rights reserved. 7041 Koll Center Parkway, Suite 160, Pleasanton, CA 94566, USA