Supply chain collaboration and innovation capability: the moderated mediating role of quality management

Reinforcing the significance of human factor in achieving quality performance in data-driven supply chain management

Purpose

The paper aims to explore the various dimensions of human factor relevant for integrating data-driven supply chain quality management practices (DDSCQMPs) with organizational performance. Keeping the transition phase from “Industry 4.0” to “Industry 5.0” in mind, the paper reinforces the role of the human factor and critically discusses the issues and challenges in the present organizational setup.

Design/methodology/approach

Following the grounded theory approach, the study arranged in-depth interviews and focus group sessions with industry experts from various service-oriented firms in India. Dimensions of human factor identified from there were grouped together through a morphological analysis (MA), and interlinkages between them were explored through a cross-consistency matrix.

Findings

This research work identified 20 critical dimensions of human factor and have grouped them under five important categories, namely, cohesive force, motivating force, regulating force, supporting force and functional force that drive quality performance in the supply chain domain.

Originality/value

In line with the requirements of the present “Industry 4.0” and the forthcoming “Industry 5.0”, where the need to collaborate human factor with smart system gets priority, the paper made a novel attempt in presenting the critical human factors and categorizing them under important driving forces. The research also contributed in linking DDSCQMPs with organizational performance. The proposed framework can guide the future researchers in expanding the theoretical constructs through initiating further cross-cultural studies across industries.

Research on Supplier Selection of Prefabricated Building Elements from the Perspective of Sustainable Development

Prefabricated building is an efficient building mode. Compared with the traditional building mode, the prefabricated building has advantages of less pollution, high construction efficiency, being more labor-saving, and economy, which is in line with China’s sustainable development strategy. This paper proposes a supplier selection evaluation model based on the mechanism equation model (SEM) and intuitionistic fuzzy analytic hierarchy process (IFAHP). Based on a detailed literature review, 300 structured questionnaires were distributed to the relevant enterprises, and an evaluation index system of prefabricated building element suppliers was built. With the fitting and modification process using a structural equation model, and assist of a path factor, an evaluation index system for evaluating the prefabricated building element suppliers was finally obtained. Finally, the intuitionistic fuzzy analytic hierarchy process was used to establish a selection model of prefabricated element suppliers, and the prefabricated element suppliers of Shuangyashan prefabricated construction projects were analyzed as a case study. The results show that the following factors have the most significant impact on supplier selection (from high to low): quality, economy, long-term cooperation, after-sales, and transportation. This study had a comprehensive consideration of the influencing factors existing in the whole selection process and should provide a valuable reference for the sustainable development of prefabricated construction engineering.