Do drivers matter for the benefits of ISO 14001?

Technological Innovation, Sustainable Green Practices and SMEs Sustainable Performance in Times of Crisis (COVID-19 pandemic)

COVID-19 restrictions significantly affected SMEs, which have faced many challenges to their sustainability within this fragile new environment. This study proposes a holistic framework of sustainable performance by interrelating factors showing robust associations to produce this effect' for achieving sustainable performance in SMEs, through integrating the Technology Organisation Environment (TOE) and Resource Based View (RBV) models, to test how sustainable green practices can process the TOE factors when affecting sustainable performance. The research focuses on SMEs with worldwide employees and involves data collected from a range of different employees belonging to four different managerial levels. The process incorporated the analysis of 669 questionnaires to test the proposed hypotheses using structural equation modeling. Findings suggest that, together, TOE factors represent crucial inputs for green practices such as green training, green performance appraisal, that, in turn, mean critical processes lead to sustainable performance (output). Additionally, the findings should also inspire SMEs to focus even more effort on internal technological and organisational factors and to encourage an eco-friendly culture that would demand stakeholders adopt a more positive environmental stance.

Maintaining stability while boosting growth? The long-term impact of environmental accreditations on firms' financial risk and sales growth

Purpose

In this research, we examine the impact of ISO 14001, an international environmental management accreditation, on the long-term financial risk and sales growth of firms.

Design/methodology/approach

We employ a quasi-experimental design and construct 682 treated and control firms that are matched using propensity score matching. We then test our hypotheses using the difference in difference model.

Findings

We find that, although ISO 14001 leads to lower financial risk, standard management systems such as ISO 14001 actually hinder the sales growth of firms, an unanticipated outcome. In particular, this trade-off worsens over time, becoming particularly more severe among firms that adopt ISO 14001 early and operate in less-polluting industries.

Research limitations/implications

We present a hidden side of environmental accreditations, indicating a potential trade-off in the long-term efficacy of environmental standard management systems.

Practical implications

Firms must be cautious about adopting environmental management systems. Over time, a focus on environmental certification could potentially hinder firms' long-term growth. Firms should also be aware of certification timing and levels of industry pollution to resolve the tension in the trade-off.

Originality/value

This research is one of the first studies demonstrating that environmental accreditations result in a trade-off between reducing financial risk and improving sales growth.

Motives, Barriers, and Expected Benefits of ISO 14001 in the Agri-Food Sector

Over time, sustainability has gained a greater presence in companies and with consumers around the world, although it can be said that there is still some confusion in its conceptualization and in the identification of the driving factors. A part of the literature considers that environmental management systems (EMS) such as ISO 14001 are facilitating factors that allow organizational remodeling towards more sustainable production. For a better understanding, this paper presents a qualitative study with semi-structured interviews to analyze the perceptions that managers, employees, and quality managers have about the concept of sustainability and, given that environmental management systems are considered as motivational factors, it also analyzes the perceptions they have about the motivations, barriers, and expected benefits of their adoption in the olive food industry in southern Spain. It is possible to point out the existence of some confusion about the concept of sustainability, and that both regulatory and market factors such as image and reputation improvement, differentiation, and sales increases, especially in exports, are considered to be motivational for their implementation. This work contributes to the literature on sustainability and environmental management systems in sectors of activity with high environmental involvement, such as the agri-food industry.

Outcomes and Key Factors of Success for ISO 14001 Certification: Evidence from an Emerging Arab Gulf Country

The objectives of this research were: (1) To examine the outcomes and key factors of success (KFS) related to ISO 14001 certification, (2) to compare and contrast these in private organizations (PRIVOs) and public organizations (PUBOs), and (3) in the under-explored context of an Arab Gulf country with an emerging economy: The United Arab Emirates. We used an exploratory, qualitative research approach, based on semi-structured interviews with the environmental managers of 14 UAE organizations from the private and public sector. The five major outcomes of ISO 14001 certification were improved: (1) Environmental performance, (2) organizational reputation and relationships with stakeholders, (3) organizational efficiency, (4) environmental management (EM) practices, and (5) environmental awareness. These outcomes were shared by PRIVOs and PUBOs, although improved resource management, improved relations with stakeholders, and improved EM practices were more common in PUBOs, and improved organizational efficiency was more common in PRIVOs. The six KFS for implementation were: (1) Senior management’s support, (2) employees’ awareness, involvement and competence, (3) government initiatives and commitment, (4) sufficient organizational resources, (5) adoption of a continuous, integrative, and collaborative approach, and (6) the use of external consultants. These KFS were shared by PRIVOs and PUBOs, although government initiatives and commitment were more common in PUBOs, and sufficient resources were more common in PRIVOs. Our study contributes to a better understanding of environmental management system implementation in emerging countries in general, and in Arab Gulf countries particularly. Our study has implications for business leaders, policy makers, EMS professionals, and educators in the UAE and other emerging countries.

Improving service quality

Purpose

The purpose of this paper is to examine the mediating role of total quality management (TQM) internalization factors on the relationship between the proposed drivers (internal/external motives) and outcomes (external benefits and financial results).

Design/methodology/approach

Using a sample of quality managers, this study adopts a two-step methodological approach to explore the key components of TQM internalization via an initial exploratory study followed up with a quantitative study to examine the relationships between the proposed drivers using structural equation modeling.

Findings

The qualitative study revealed the key components of TQM implementation factors, namely top management commitment, middle management commitment and audits, training and employees’ commitment. The quantitative results show that a positive relationship between external motives and TQM internalization was not supported; yet, the results supported the influence of internal motives on TQM internalization. Further, the results revealed a significant relationship between TQM internalization and internal benefits but not financial benefits. Finally, a strong positive link between internal and financial benefits emerged.

Research limitations/implications

The study findings are only based on the perceptions of quality managers and future research could test the proposed model using other units of analysis in order to fully capture the role of TQM internalization.

Practical implications

The findings show that award model adoption is a significant tool for quality improvement in organizations, a procedure that drives both internal and financial benefits. Further, the study points out areas that companies should emphasize in order to successfully implement a quality award model and therefore harvest its potential benefits.

Originality/value

The paper proposes an empirically tested conceptual framework that examines vital issues concerning the internalization of the TQM approach through award models, thus providing valuable outcomes for decision makers to improve service quality.

Antecedents of environmental management system internalization: Assessing managerial interpretations and cognitive framings of sustainability issues

Drawing on Bansal & Roth's model of ecological responsiveness, the study investigates how environmental managers' cognitive framings of sustainability issues and interpretations of field-level contextual factors affect decision-making processes with regard to environmental management system (EMS) internalization. Using data from a survey questionnaire of 457 ISO 14001-certified and EMAS-registered European companies, the research analyses the influence of managers' perceptions of contextual factors (i.e. environmental issue salience and governmental regulatory incentives) and managers' cognitive traits (i.e. managers' environmental concern and cognitive framings of environmental practices) on internalization. The results highlight that, while managers' perceived stakeholders' concern for the natural environment directly influences substantive internalization, governmental regulatory reliefs fail to influence the internalization of EMS. Similarly, managers' environmental concern emerges as an antecedent of internalization, while managers' adherence to an alignment logic between economic and environmental objectives does not contribute to internalization. Furthermore, the study contributes to the conceptualization of substantive internalization of environmental practices, by highlighting the existence of two distinct dimensions of EMS internalization, i.e. operational and strategic internalization.

Sustainable Environmental Management System Integration and Business Performance: A Balance Assessment Approach Using Fuzzy Logic

Companies constantly thrive to enhance their performance in order to achieve their environmental, social, and economic goals. One way to achieve these goals is to integrate some effective management tools, such as an environmental management system (EMS), that can support sustainable development and value creation. Based on the literature, in this study some EMS integration dimensions were identified that can be used to assess its influence on business performance. The study was conducted on SMEs listed on the AeRO-Bucharest Stock Exchange that voluntary apply the ISO 14001 EMS, using a quantitative approach. To assess the EMS integration score, principal component analysis was used. Using logistic regression analysis, business performance probability (quantified by return on assets) was estimated for each company included in the final sample. Fuzzy logic was further used for modelling the influence of EMS integration on business performance probability. The research results showed that EMS integration has different effects on business performance probability, considering the influence of activity field and environmental management experience. This research assertion could be extended for all the listed Romanian companies or for major companies at the EU level.

A systematic literature review on firm-level proactive environmental management

There is a broad spectrum of proactivity in environmental management practices in companies and industries, ranging from purely reactive efforts to adhere to minimum regulatory standards to innovative projects to develop new pollution preventing technologies and risk mitigation strategies. In fact, the importance of a proactive environmental management is increasingly recognized by academics, practitioners and policy makers alike. However, proactivity is still not clearly captured by current environmental management models, which often do not include it as a core element and lack practical guidelines on how to operationalize it at firm-level. In order to systematize the fragmented understanding on proactive environmental management practices applied in companies and industries, including their operationalization and determinants, we conducted a comprehensive review of 116 academic papers. Our results are presented and discussed along three main perspectives: (i) evolutionary stage models; (ii) typology models; and (iii) proactive practices. By comparing these three perspectives, we found that only the evolutionary stage models can fully capture proactive environmental management approaches in an integrative way, while the other two perspectives assume proactivity is highly specific of an organizational sector or function. The results also allow us to clarify and distinguish proactivity-related terms and concepts that are often used interchangeably, such as cleaner production, pollution prevention and eco-efficiency. Finally, we developed a synthetizing framework of the current literature on firm-level environmental proactivity that integrates proactive practices (divided into three dimensions: organizational, operational, and communicational), drivers of proactivity and evolutionary maturity stages towards increased proactivity. This framework not only consolidates the current state-of-the-art in terms of proactive environmental management practices but it can also be thought of as a starting point for further research on the topic.

Drivers and challenges for implementing ISO 14001 environmental management systems in an emerging Gulf Arab country

Worldwide, ISO 14001 certification for organizations has become the norm, but the Arab world accounts for an insignificant portion of all the certified organizations. There is a dearth of research on environmental management systems (EMS) in Arab and emerging countries and in public organizations. The objectives of this research are to: (1) examine the key drivers and challenges related to implementation of ISO 14001 certified EMS in the United Arab Emirates, an emerging Arab country and (2) compare and contrast these drivers and challenges between private and public organizations. We adopt an explorative, qualitative methodology, using semi-structured interviews with environmental managers in 11 organizations (6 private and 5 public) from different industrial sectors. Drivers of EMS certification were mostly similar between private and public organizations, with some differences. Compliance with regulations and standards, and increasing environmental performance were the main drivers for ISO 14001 certification in both private and public organizations. Commitment to sustainability was more important for public organizations. Cost reduction, competitors, leadership commitment and customers' demands were shared drivers, but more stressed by private organizations. Local community and employees' pressures were reported by private organizations only. The challenges to ISO 14001 implementation were similar for private and public organizations. They were: a lack of qualified human resources, practical challenges associated with implementation, a lack of regulations, a lack of support from management, and high costs. Our findings have implications for managers, academics, consultants, and policy makers in the UAE and other emerging markets.

Determining a conceptual framework for safe and sustainable health-care waste management (SSHCWM) implementation in health-care facilities

Purpose

This paper aims to explore current sustainable facilities management knowledge and practice, focussing specifically on sustainable waste management implementation in health-care facilities with an aim to conceptualize a framework for assessing performance and impact of successful implementation of safe and sustainable health-care waste management on health-care provision.

Design/methodology/approach

This paper used a review of existing literature in relation to health-care waste management in the context of sustainable facilities management and facilities management performance and forms a basis for further research.

Findings

The growing significance of the strategic role of facilities management is established. Building on this recognition, a conceptual framework for assessing both implementation of sustainable facilities management practice in the context of waste management in health-care facilities and its impact on health-care provision is proposed.

Originality/value

This paper conceptualizes a framework for optimizing safe and sustainable waste management implementation in health-care facilities and assessing its impact on the bottom-line of health-care provision.

Implementation of environmental management practices in the Ghanaian mining and manufacturing supply chains

Purpose

The purpose of this paper is to understand the driving forces of environmental management practices in mining and manufacturing firms using data from Ghana.

Design/methodology/approach

Prior exploratory factor analysis and structural equation modeling, based on questionnaire survey data, were used to study the driving forces of environmental management practices in the extractive and manufacturing firms using institutional theory.

Findings

Environmental management practices by organizations in Ghana are driven by regulatory and the mimetic pressures. Normative pressure has no significant effect on environmental management practices. The authors found no difference between the extractive and the manufacturing sectors as far as the results are concerned.

Research limitations/implications

The results indicate the importance of regulatory bodies in developing good environmental policies that are implemented and monitored in order to achieve improved environmental performance. Effective implementation of environmental policies is likely to motivate other firms to mimic the actions of implementing organizations. One limitation of this work is the use of data from Ghana. It is important for other researchers to assess these relationships using data from a wider geographical area.

Practical implications

The results indicate that organizations implement environmental management practices as a result of coercive and mimetic pressures. In practice, it is therefore important for the regulatory bodies, such as the Environmental Protection Agency Ghana, to be very innovative in developing good environmental regulations that are monitored to ensure implementation by all polluting sources. This is because the results indicate that the monitoring of regulations by regulatory bodies seems to be connected to the implementation of these regulations. Such implementation is also expected to be benchmarked by other firms, thereby influencing the “greening” agenda in Africa.

Originality/value

The study illustrates and provides some insights, and builds on the literature in the area of green supply chain strategies for a developing country’s environment. This is one of the few studies that investigate the driving forces of environmental management implementation using the institutional theory based on data from the African business environment.

The impact of regulatory complexity upon self-regulation: Evidence from the adoption and certification of environmental management systems

This article focuses on environmental management systems (EMS) and aims to enhance our understanding of the relationship between environmental state regulation and self-regulation. Unlike previous studies that treat state regulation as uni-dimensional and focus on externally certified forms of environmental self-regulation, this article takes a more nuanced approach. It looks at how direct and indirect state regulation and its stringency influence both non-certified in-house and externally certified adoption of EMS. Methodologically, the study differentiates from previous research by acknowledging the interconnected nature of in-house and external certification decisions, viewing these decisions as sequential. Based on a survey of 2076 UK firms, findings show that effective environmental protection entails collaboration between environmental state regulation and in-house adoption of EMS. Results also reveal that externally certified EMS substitute for state environmental regulation, filling the void that results from weakening state regulation in the context of neoliberalism.

Green human resource management

Purpose

The purpose of this study is to explore the status and challenges of green human resource management practices in India, an under-researched area. Further, it proposes a theoretical framework to fill the identified gaps and build a sustainable organization.

Design/methodology/approach

Multimethod approach was used. The research was conducted in two phases. Archival research was conducted in the first phase, and a case study technique was employed in the second phase. In the first phase, an extensive literature review was carried out to gather insights on prevalent green human resource activities and their link with sustainable organizational development. In the second phase, data were collected from the manufacturing organizations to analyze the status of the activities identified in the first phase.

Findings

This study highlights status of green human resource practices such as environmental training, green recruitment, performance appraisal, employee involvement and compensation. The findings suggest that there is further scope to utilize the full potential of GHRM practices for encouraging pro-environmental behavior in the organizations. Analyses of data also reveal that top-management support and mutual learning among departments are crucial to facilitate green behaviors among employees.

Research limitations/implications

This study provides a comprehensive literature review of green-human resource management practices. It suggests an interdisciplinary framework for building holistic sustainable organizations by integrating learnings from green human resource management, green supply-chain management, competitive advantage strategy and green corporate social responsibility. It highlights gaps in the system and provides insights to managers and policy makers on building holistic sustainable organizations.

Originality/value

This study fulfills the need to explore green human resource management in emerging economies like India. Studies like these are more important in developing countries, which have alarming environmental concerns and poorly implemented government regulations.

Diffusion of process improvement methods in European SMEs

Purpose

The purpose of this paper is to evaluate the European Regions for Innovative Productivity project that established Innovative Productivity Centres (IPCs) to assist SMEs in the North Sea Region of Europe to develop a process improvement capability. A conceptual framework explains how a process improvement methodology developed for large firms was adapted and shaped to meet the needs of SMEs.

Design/methodology/approach

A comparative case study of 23 SMEs within six European countries. A protocol was developed to collect financial and operational data. This was supplemented by observations, secondary data and field notes. An established research model was used to evaluate the effectiveness and impact of the process improvement interventions.

Findings

The intervention context and structure of the IPCs varied by country which shaped process improvement interventions at two levels: the country and the firm. During diffusion three process improvement variants emerged that were tailored to fit the local context. Developing a process improvement capability depended upon the availability of company resources, establishing KPIs and change agent support.

Originality/value

The research contributes to knowledge and theory on diffusion and institutionalization by examining how SMEs responded to institutional pressures by implementing process improvement practices in different ways. Heterogeneity of both the IPCs and the external change agents were the drivers in shaping the improvement practices.

Exploring the link between institutional pressures and environmental management systems effectiveness: An empirical study

Institutional theory has been widely debated by scholars. A part of literature examines how institutional pressures act on company choices regarding proactive environmental strategies. However, the institutional perspective has still not completely clarified the influence of these pressures on the effectiveness of environmental management systems (EMSs) in achieving goals in terms of eco-innovation, competitiveness and corporate reputation. This paper analyses the role played by coercive, mimetic and normative forces in stimulating innovative and competitive responses by firms with an environmental certification. Using the results of a survey on 242 European EMAS-registered organisations, the paper highlights the more positive influence of mimetic and normative pressures than coercive ones. The paper contributes to the literature debate on EMSs analysed through the lens of institutional theory.

Self-certification framework for technological innovation: a case study

Purpose

– The purpose of this paper is to present a self-certification framework for assessing technological innovation and certifying superior products. The paper discusses how and why organizational efforts to implement the self-certification program can lead to product and process innovation.

Design/methodology/approach

– Using the case study method in a large government-sponsored research and development institute, the authors examined the effectiveness of the proposed framework.

Findings

– The finding indicates that the success of the self-certification program is dependent on the ability of a firm to manage processes. The result also suggests that it is critical to develop an internal-driven motivation and ensure the strong commitment of top management when implementing the self-certification program. The finding reveals that the voluntary certification program has a positive effect on innovation and marketing performance.

Originality/value

– This study makes three contributions. First, the paper offers valuable insights on the use of a self-certification framework as a problem-solving tool in the innovation process. Second, based on the self-regulation theory, this study enhances the understanding of the potential of control in facilitating technological innovation. Third, the paper provides practical guidance about the application of self-assessment at the project level.