Role of information systems on the business network formation process: an empirical analysis of the automotive sector

Investigating agent-based inter-organizational systems and business network performance

Purpose

From the theoretical perspectives of both multi-agent systems and smart business networks, empirical studies analyzing agent-based inter-organizational systems (ABIOS) in a real-life business setting are rare. The purpose of this paper is to investigate the impact of ABIOS on the performance of business networks.

Design/methodology/approach

This study presents a theoretical conceptual model portraying the influence of ABIOS on clients’ coordination structure and information architecture; and the impact of those structural alterations on business network performance in terms of the coordination, agility, and informational performances. To validate the model, a cross-case analysis was conducted in three logistics cases, namely, warehousing, freight forwarding, and intermodal transportation.

Findings

The application of ABIOS requires adjustments to the information architecture or the coordination structure, or both. Subsequently, those structural adjustments will stimulate improvements in the coordination, agility, and informational performances.

Research limitations/implications

The assessment of the clients’ performance improvement is done at the company level not at an aggregate network level. Moreover, the study only covers cases from the logistics sector.

Practical implications

This study explains the structural consequences of ABIOS applications. The adoption of an inter-organizational system is a strategic decision that requires support from multi-stakeholders. While the applications of ABIOS can offer performance improvement opportunities, adjustments must be made to the existing coordination structure or the information architecture, or both.

Originality/value

This study contributes to the smart business network literature and the ABIOS literature by presenting a validated conceptual model explaining the interplay among ABIOS, the coordination structure, informational structure, and business network performance, namely, the coordination, agility, and informational performances.

Evaluating eReverse auctions (EeRA)

Purpose

To evaluate issues relating to the implementation of electronic reverse auctions (eRA) within local government procurement processes.

Design/methodology/approach

The methodology is a structured case analysis approach to enable qualitative data to be modelled through a visual toolset simulation.

Findings

The paper identifies a set of business scenarios to demonstrate the impact of different eRA strategies in this respect.

Practical implications

The case research described in this paper proposes a detailed, achievable and valid approach to evaluating the complex issues associated with eRAs.

Originality/value

The outcome of the investigation will provide valuable insights into the complexities associated with the eProcurement process.