Preliminary investigation of employee's dog presence on stress and organizational perceptions

Going to the office - What's in it for the dog?

Benefits and challenges of dogs being present at the office were analyzed from three perspectives: the company view, the dog owner (employee) and the dog view. For companies, office dogs may serve as a branding symbol, leading to higher employee satisfaction and productivity, increased stress resilience and fewer turnover intentions. Yet, companies need to apply pet policies, risk management strategies and mitigate nuisance such as barking, loose fur or excrement. Additional breaks to walk the dogs are required and other employees or customers may be irritated. Employees take advantage of stress reduction, social support, higher job satisfaction, not having to leave their animal at home. Still, an office dog is an added responsibility in terms well-being, safety, distraction from work and emotional involvement. Although the animal perspective has not yet been scientifically addressed, we propose potential benefits such as less separation distress by having the owner nearby, higher social engagement and additional walks during breaks. Challenges for dogs may involve unwanted attention, aversive environmental stimulation, being restrained via leash or crate, irritation caused by conspecifics, emotional contagion or individual requirements.

Pet ownership and maintenance of cognitive function in community-residing older adults: evidence from the Baltimore Longitudinal Study of Aging (BLSA)

Pet ownership has been associated with reduced deterioration in physical health as older adults age; little research focused on deterioration in cognitive function. We examine the relationship of pet, dog, cat ownership, and dog walking to changes in cognitive function among 637 generally healthy community-dwelling older adults (185 pet owners) aged 50-100 years (M = 68.3, SD = 9.6) within the BLSA. Cognitive assessments every 1-4 years over 1-13 years (M = 7.5, SD = 3.6) include the California Verbal Learning (Immediate, Short, Long Recall); Benton Visual Retention; Trail-Making (Trails A, B, B-A); Digit Span; Boston Naming (Naming); and Digit Symbol Substitution (Digit Symbol) Tests. In linear mixed models, deterioration in cognitive function with age was slower for pet owners than non-owners (Immediate, Short, Long Recall; Trails A,B,B-A; Naming; Digit Symbol); dog owners than non-owners (Immediate, Short Recall; Trails A,B; Naming; Digit Symbol); and cat owners than non-owners (Immediate, Short, Long Recall; Naming), controlling for age and comorbidities. Among dog owners (N = 73) walkers experienced slower deterioration than non-walkers (Trails B, B-A; Short Recall). All ps ≤ 0.05. We provide important longitudinal evidence that pet ownership and dog walking contribute to maintaining cognitive function with aging and the need to support pet ownership and dog walking in design of senior communities and services.

The love of pets in managing remote work challenges during Covid-19

In response to the Covid-19 pandemic, a large number of employed individuals all over the world were obliged to work remotely during lockdown. This article focuses on the coping mechanisms which individuals used to manage this difficult situation, specifically the impact which loving and caring for pets had on the way in which people dealt with the challenges of the remote-working environment. Methodologically, this qualitative study used a phenomenological research design to understand the lived experience of the participants in the study. Ten qualitative semi-structured interviews were conducted with pet owners during the Covid-19 lockdown period in South Africa. The sample was recruited using purposeful and snowball sampling techniques. Data were analysed through content analysis while qualitative quality criteria were applied. Findings show pets supported their owners in many different ways during the pandemic and only the animal's presence supported the owners at home physically, psychologically and emotionally. They helped to reduce the stress of their owners and create a homely atmosphere. Pets played a specific role in providing love, companionship, strong emotional and affective bonds and by creating experiences of comfort, positive as well as negative distraction from work, and physical presence. The experience of love was one major aspect of the relationships between pets and humans. Conclusions are drawn and recommendations are given with regard to future research, highlighting how organisations and consultants can use the positive influences of pets in remote-working scenarios.

Psychophysiological mechanisms underlying the potential health benefits of human-dog interactions: A systematic literature review

While the symbiotic nature of human-dog relationships and perceived benefits to human health have attracted much scientific interest, the mechanisms through which human-dog interactions may confer health benefits to humans are still poorly understood. The aim of this systematic literature review was to synthesize evidence of physiological changes associated with human-dog interactions with relevance to human health. Electronic databases were systematically searched (PubMed, MEDLINE with full text, Scopus, PsycINFO, CINAHL Plus with Full Text, and Web of Science Core Collection) for relevant studies. Of the 13,072 studies identified, 129 met the inclusion criteria, with approximately half being randomized trials (Level 2) based on the Oxford Centre for Evidence Based Medicine level system. Measures employed to study human physiological changes associated with human-dog interactions most commonly involved cardiac parameters and hormones, with negligible research of brain activity. The main positive findings were increases in heart rate variability and oxytocin, and decreases in cortisol with human-dog interactions. These physiological indicators are consistent with activation of the parasympathetic nervous system (PNS) and oxytocinergic system (OTS), and down-regulation of hypothalamic-pituitary-adrenal (HPA) axis activity. These results provide evidence of specific pathways through which human-dog contact may confer health benefits, likely through relaxation, bonding, and stress reduction. However, these findings should be interpreted contextually due to limitations and methodological differences. Previous research using other biological variables was limited in quantity and quality, thus impeding firm conclusions on other possible mechanisms. Further research is needed in some psychophysiological domains, particularly electroencephalography, to better understand central nervous system (CNS) effects. The findings of this review have implications for human-dog interactions to positively affect several stress-sensitive physiological pathways and thus confer health benefits. This supports their incorporation in various clinical, non-clinical, and research settings to develop evidence-based interventions and practices for cost-effective and efficacious ways to improve human health.

Animal-Assisted Intervention and Health Care Workers’ Psychological Health: A Systematic Review of the Literature

Healthcare settings have recently increased the use of companion animals in the workplace to provide emotional support to people with disabilities, but there is limited empirical research on the effects of these programs on healthcare workers. However, it is reasonable to speculate that Animal-Assisted Interventions (AAIs) may have positive effects on health care workers (HCWs) by buffering the negative effects of work-related stress and other occupational psychosocial risk factors. The aim of this review was to examine the beneficial effects of AAIs on the psychological well-being of HCWs. A systematic review was conducted in December 2021 to gain insight into the positive effects of pets on HCWs in the workplace. Searches were conducted in the following databases: Scopus, PubMed/Medline, Web of Science, and Google Scholar, including studies between 2001 and December 2021, and 12 articles were included in the review. The results indicate that implementing the AAI program in a busy clinic is feasible and that the program is accepted by medical professionals because of the immense psychological benefits it provides. However, the healthcare professionals disliked the experimental design that forced them to leave their workplaces at a certain time.

The New Status Quo: Enhancing Access to Human-Animal Interactions to Alleviate Social Isolation & Loneliness in the Time of COVID-19

Simple Summary

The human–animal bond is a powerful agent for reducing feelings of loneliness and social isolation; however, due to the COVID-19 pandemic, our typical avenues for accessing human–animal interaction (HAI) have been drastically impacted. Because the way we interact with animals has shifted during these times of collective struggle, we have ultimately grown in our appreciation of the human–animal bond. This paper will outline the impact of the pandemic on our relationships with animals, while also discussing the ways in which organizations that facilitate HAI have responded to the pandemic. Preparations for post-pandemic re-entry into the community with our animals will be outlined, and suggestions for future research and best practices on this topic will be provided.

Abstract

Access to human–animal interactions (HAI) have been influenced by the COVID-19 pandemic. Service animals that were trained and accustomed to daily access to public places had to adjust to staying at home. Therapy animals and their handlers who previously visited with many of the populations most vulnerable to the virus have had to halt their programming. Professionals who utilize animal-assisted interventions (AAI) have had to develop new strategies for providing goal-oriented care. Even the landscape for companion animals has been significantly altered, leading to behavioral changes and new practices for pet owners and veterinarians. While animals and their human companions face new challenges, our recognition of the power of the human–animal bond (HAB) has grown, as it provides a vital need for connection during this time of isolation. In this paper, we will not only focus on describing the new status quo related to various kinds of animals and the public’s access to HAI, but will also offer suggestions for sharing the human–animal bond during a time in which physical connections are limited. Organizational insights from the service and therapy animal fields will be explored, and findings related to the auspiciousness of new initiatives, such as animal-related engagement (ARE), will be presented. Recommendations for people who share their lives with any of these kinds of animals will be made to ensure both human and animal welfare. Finally, future research and best practices will be suggested, so we can empirically understand and develop these revised offerings to ultimately bring HAI to a wider audience than ever before.

The effects of facility dogs on burnout, job-related well-being, and mental health in paediatric hospital professionals

AIMS AND OBJECTIVES

To examine the effect of working with a facility dog on paediatric healthcare professionals' work-related burnout, job perceptions and mental health.

BACKGROUND

Due to their roles caring for ill children and distressed families, paediatric healthcare professionals often experience substantial depression and burnout. According to prior research, facility dogs in children's hospitals may provide significant benefits to paediatric patients. However, their potential effects on healthcare professionals have been minimally explored.

DESIGN

A cross-sectional design was used in adherence to the STROBE checklist.

METHOD

Among 130 participants, n = 65 paediatric healthcare professionals working with a facility dog were compared to n = 65 control participants matched on age, gender identity, job position category and pet ownership. Hierarchical regression assessed the effect of working with a facility dog on standardised self-report measures of work-related burnout, job perceptions and mental health.

RESULTS

For work-related burnout, working with a facility dog was associated with higher perceived personal accomplishment, but had no effect on emotional exhaustion. With respect to job perceptions, working with a facility dog was associated with more positive job descriptions and lower intention to quit, but not with perceptions about co-workers or workplace social support. Finally, in relation to mental health, working with a facility dog was associated with more positive emotions, better perceived mental health and less depression, but had no effect on anxiety.

CONCLUSION

Findings suggest that facility dogs may be related to several benefits for healthcare professionals' work-related burnout, job perceptions and mental health, but that they do not influence all components of these areas.

RELEVANCE TO CLINICAL PRACTICE

The present research functions to inform personnel in paediatric hospitals with existing facility dog programmes on the scope of their effects, in addition to shaping the expectations of hospitals considering the addition of a facility dog programme.

The Experience of Teleworking with Dogs and Cats in the United States during COVID-19

Simple Summary

During Spring 2020, the public health threat created by the novel coronavirus (SAR-CoV-2), commonly referenced as COVID-19, prompted employers across the United States to allow, encourage, or require their employees to work from home. This exploratory, survey-based study compared individuals’ perceptions of working from home and from their employer’s workplace, paying particular attention to how these experiences differed for individuals with and without dogs and/or cats. Participants reported they had more opportunities to socialize with other people and experienced less work-family conflict when they worked at the office. When working from home, participants indicated they spent more quality time with their pets and family members, and compared to those without dogs, dog owners were more likely to report socializing with others and getting a healthy amount of physical activity. Follow-up studies are needed to investigate whether these findings persist after the threat of COVID-19 abates and to see how characteristics of pet owners (e.g., personality, job type) and pets (e.g., species, age, behavior) impact any benefits or costs associated with being in the company of pets while teleworking.

Abstract

In Spring of 2020, the novel coronavirus (SAR-CoV-2) prompted an unprecedented number of individuals across the United States to begin working from home. Prior research has identified both positive and negative impacts of teleworking on employee well-being, and this study built on that research to explore perceptions regarding how companion animals factor into the teleworking experience. Individuals who had experience working from home and from their employer’s office completed an online survey about those experiences. Participants reported spending more quality time with their companion animals and family members when they worked from home. Furthermore, when working from home, individuals with dogs were more likely than those without dogs to report they socialized with other people, got a healthy amount of physical activity, and took at least one 15-min walk during the workday. Some participants, particularly those in households containing both dogs and cats, indicated that their pets created distractions during the workday. Future studies can build on this research by investigating whether the findings persist once the novel coronavirus is no longer a threat, and by paying close attention to the characteristics of pets, owners, and household dynamics that may influence the effects of pet ownership on the teleworking experience.

Dogs at the Workplace: A Multiple Case Study

Simple Summary

Pet-friendly policies are becoming more common in the workplace, but little is known about how the presence of dogs influences the work environment. For this reason, the paper includes a study on how dogs influence the work environment and under which circumstances companies can benefit from a pet-friendly policy. An inductive research approach was used for this study. Qualitative data were conducted by interviewing dog-owners who routinely bring their dogs to the office and persons in management positions in the same companies. Finally, the results of the evolving data analysis through successive iterations was formed into a grounded theory. The results of the study generally support the belief that dogs at the workplace can have a positive influence on individual and collective well-being of organizational members in an office environment. However, the study shows that these positive effects of dogs are linked to certain prerequisites that need to be fulfilled in the company. These include flexible hours, autonomy, and open communication. While those requisites are not necessary in order to be able to implement pet-friendly policies, they are highly relevant when companies seek to decrease stress for employees and improve the work atmosphere and social capital.

Abstract

As the work environment is increasing in competitiveness and stressfulness, more and more companies try to increase employee well-being. One option is allowing employees to bring their dogs to work, building on the considerable evidence that dogs have a positive influence on people’s well-being. However, little is known about how a dog’s presence influences the employees and the companies in offices. Therefore, we empirically scrutinize the presence of dogs in organizations and the impact of pet-friendly organizational policies, with multiple case studies with semi-structured interviews as their foundation. Based on an inductive approach for the data analysis, we found that organizational members consider that dogs can lower their stress, improve communication, and foster social cohesion when a flexible organizational culture is in place. This includes the following: Problems in the company are openly addressed; employees have job autonomy, with flexibility to take breaks; and mistakes and errors are allowed to be made by employees and their companions alike, and room to find solutions is given. The inflexible permission of pets at work can, on the contrary, create pressure and stress in employees. For the business world, this implicates that this kind of incentive only leads to success if the right framework and culture is in place, and it cannot only be seen as an instrument to increase employee well-being.

Developing an animal-assisted support program for healthcare employees

Background

Employee burnout and its associated consequences is a significant problem in the healthcare workforce. Workplace animal therapy programs offer a potential strategy for improving employee well-being; however, research on animal therapy programs for healthcare workers is lacking. This study aimed to evaluate the feasibility, acceptability and preliminary impact of an animal-assisted support program to improve healthcare employee well-being.

Methods

In this mixed-methods pilot intervention study, we implemented an animal-assisted support program in a multidisciplinary healthcare clinic at a large VA hospital. The program included 20 sessions over 3 months, each approximately 1-h long. Real-time mood data were collected from participants immediately before and after each session. Participation rates were tracked in real time and self-reported at follow-up. Data on burnout and employee perceptions of the program were collected upon completion via a survey and semi-structured interviews. Differences in mood and burnout pre/post program participation were assessed with t-tests.

Results

Participation was high; about 51% of clinic employees (n = 39) participated in any given session, averaging participation in 9/20 sessions. Mood (on a scale of 1 = worst to 5 = best mood) significantly improved from immediately before employees interacted with therapy dogs (M = 2.9) to immediately after (M = 4.5) (p = 0.000). Employees reported significantly lower levels of patient-related burnout (e.g., how much exhaustion at work relates to interaction with patients) after (M = 18.0 vs. before, M = 40.0) participating (p = 0.002). Qualitative findings suggested that employees were highly satisfied with the program, noticed an improved clinic atmosphere, and experienced a reduction in stress and boost in mood.

Conclusions

Establishing an animal-assisted support program for employees in a busy healthcare clinic is feasible and acceptable. Our pilot data suggest that animal-assisted programs could be a means to boost mood and decrease facets of burnout among healthcare employees.

The effects of interacting with fish in aquariums on human health and well-being: A systematic review

BACKGROUND

Most research into the health benefits of human-animal interaction has focused on species that interact physically with humans, such as dogs. This may be unsuitable for certain populations for reasons including accessibility and the risk of negative consequences to both the person and the animal. However, some research has associated viewing fish in aquariums with positive well-being outcomes; as there is no physical contact with the animal, this form of interaction carries less risk. At present, little is known about the specific benefits of human-fish interaction.

OBJECTIVES

To explore current evidence relating to the psychological and physiological benefits of interacting with fish in aquariums.

METHODS

Systematic searches were conducted to identify relevant primary research of any design. All forms of interaction were considered, including keeping fish as companion animals and fish aquarium-based interventions. "Non-live" alternatives, such as videos, were also considered. This review was conducted according to a registered protocol (PROSPERO ID: CRD42018090466).

RESULTS

Nineteen studies were included. Two provided tentative evidence that keeping home aquaria is associated with relaxation. The remaining studies involved novel interactions with fish in home or public aquariums. Outcomes relating to anxiety, relaxation and/or physiological stress were commonly assessed; evidence was mixed with both positive and null findings. Preliminary support was found for effects on mood, pain, nutritional intake and body weight, but not loneliness. All studies had methodological issues and risk of bias was either high or unclear.

CONCLUSIONS

Review findings suggest that interacting with fish in aquariums has the potential to benefit human well-being, although research on this topic is currently limited. Future research should aim to address gaps in the evidence, such as whether and how the type of human-fish interaction can influence well-being outcomes. Researchers should also aim to address the methodological concerns highlighted in this review.

Chattel or Child: The Liminal Status of Companion Animals in Society and Law

Companion animals in the U.S. are increasingly regarded as members of the family with whom one may share a strong emotional bond. However, despite an evolving social construction that has elevated their status in the dominant culture, companion animals lack meaningful legal rights, and “family member” is a provisional status that can be dissolved at will based on the discretion of the sole rights-holder in the relationship: the human owner. Because they are still defined within the U.S. legal system as property, it is a common lament within the animal protection movement that the law has not kept pace with the emergent cultural perception of companion animals as family or best friends who may occupy a significant place in one’s constellation of interpersonal relationships. But how divergent are the laws that govern our treatment of companion animals from prevailing social norms? This article examines current trends in animal law and society to shed light on this question. I find that while a new family member cultural status is emerging for companion animals in the U.S., their legal status as property is a countervailing force, enabling contradictory practices and beliefs that construct animals as expendable. The fact that their cultural status is in flux in turn reinforces their status under the law. I conclude with proposed policy reforms that will facilitate the integration of companion animals into society as true rather than rhetorical family members.

Taking Dogs Into the Office: A Novel Strategy for Promoting Work Engagement, Commitment and Quality of Life

Despite growing interest in “take your dog to work” days and the wellbeing benefits associated with interactions with a friendly dog (e.g., animal-assisted activities), there has been little quantification of the benefits of this. We analyzed responses to work-related (work engagement, turnover intention, work-based friendship acuity, social media use, and work-related quality of life) and dog-related (pet dog attachment and dog general health) scales from 749 employees. The predominantly female sample was comprised of 243 employees who brought their dog to work (167 = “often” brought dog to work; 76 = “sometimes” brought dog to work), the remaining 506 did not bring their dog to work. Employees who “often” took their dog to work reported higher than average work engagement on all factors (vigor, dedication, absorption, total), with significant differences reported in comparison to those who “sometimes” (vigor and total) and “never” (vigor, dedication, absorption, total) took their dog to work. Turnover intention was also significantly lower and work-based friendship acuity higher in the group of employees who “often,” compared to “never,” took their dog to work. Benefits of bringing your dog to work were also observed in terms of work-related quality of life, with higher scores on general wellbeing, home-work interface, job career-satisfaction, control at work, working conditions, and overall work quality of life in those who “often” compared to “never” take their dog to work. Employees who “never” took their dog to work reported lower use of social media during break times. We also identified factors which may be important to consider in developing dogs-in-the-workplace policies; dog-demographics including weight (i.e., size), breed-type, and training may be important to consider in defining the ideal office dog and deserve further research. Given the need to improve employee wellbeing and satisfaction to promote effective business performance and economic gain, these results have important implications for office based businesses considering allowing dogs in the workplace.

Reducing university students' stress through a drop-in canine-therapy program

BACKGROUND

Increasingly colleges and universities are offering canine therapy to help students de-stress as a means of supporting students' emotional health and mental well-being. Despite the popularity of such programs, there remains a dearth of research attesting to their benefits.

AIMS

Participants included 1960 students at a mid-size western Canadian University. The study's aims were to assess the stress-reducing effects of a weekly drop-in, canine-therapy program and to identify how long participants spent with therapy canines to reduce their stress.

METHODS

Demographic information was gathered, length of visit documented and a visual analog scale (VAS) was used to assess entry and exit self-reports of stress.

RESULTS

Participants' self-reported stress levels were significantly lower after the canine therapy intervention. Participants spent an average of 35 min per session.

CONCLUSIONS

This study supports the use of drop-in, canine therapy as a means of reducing university students' stress. The findings hold applied significance for both counseling and animal therapy practitioners regarding the dose intervention participants seek to reduce their stress.

Dogs in the Workplace: A Review of the Benefits and Potential Challenges

Pet dogs, therapy dogs, and service dogs can be seen in workplaces with increasing frequency. Although dogs may provide many benefits to employees and employers, their presence may introduce additional hazards and concerns to the work environment. Therefore, decisions to accept dogs in the workplace may include many considerations including the health, safety, and well-being of employees, legal and cultural sensitivities, and animal welfare. The present paper serves to introduce the issue of dogs in the workplace and outline the potential benefits and challenges to their presence. The legal accommodations afforded to certain types of dogs in workplace settings are discussed, and the research findings pertaining to the potential benefits of dogs on human health and well-being are summarized. The paper concludes with considerations for human resource management personnel in the areas of diversity, employee relations, ethics and corporate responsibility, organizational and employee development, safety and security, and legal considerations, as well as suggested topics for future research.

Who let the dogs in? A look at pet-friendly workplaces

Purpose

– The purpose of this paper is to present an overview of the pet-friendliness trend, because despite its growth, there has been little research on the benefits and potential risks of pet-friendly workplaces.

Design/methodology/approach

– A general review is provided on pet ownership figures in North America and the benefits and drawbacks of pet ownership. Pet-friendly policies and practices are described, highlighting their potentially positive impact on well-being and performance. Possible concerns with pet-friendly workplaces are examined. The paper offers recommendations for organizations that are potentially interested in becoming pet-friendly.

Findings

– Many households in North America have pets that are considered genuine members of the family. As a result, workplaces are increasingly becoming “pet-friendly” by instituting policies that are sensitive to pet ownership. The scope of pet-friendly policies and practices ranges from simple to more complex measures. Adopting these measures can result in benefits that include enhanced attraction and recruitment, improved employee retention, enhanced employee health, increased employee productivity, and positive bottom-line results. But there are also concerns regarding health and safety, property damage, distractions, and religious preferences.

Practical implications

– The range of pet-friendly measures could apply to any workplace that is interested in improving their efforts toward recruitment, retention, and productivity, among others.

Originality/value

– This paper describes a range of efforts that workplaces can offer to enhance their employees’ work lives and is the first to provide a detailed account of the pet-friendliness trend.

The Bioecological Model: applications in holistic workplace well-being management

Purpose

– The purpose of this paper is to exemplify how the bioecological model (BM) may be used as a systems approach framework to address workplace well-being in a holistic, meaningful and practical way.

Design/methodology/approach

– This conceptual paper is structured according to the design of Bronfenbrenner’s (1999) BM. As such, the different layers of the model are described and then examples from the recent international and interdisciplinary literature and current policy from Australia are provided to support the argument. These selected examples represent some key themes in the field of workplace health and well-being management.

Findings

– The BM is ideal in holistically analysing workplace health promotion and management. This finding supports future research using this model. The limitations of the model are that it can lend itself to research projects that are unfocused. It is suggested that determining the research aims and objectives and then using the model to respond to this agenda would use the model effectively.

Research limitations/implications

– This paper proposes the applicability of a specific model to a research agenda suggesting that interested parties could design a project around this model to investigate workplace health and well-being management.

Practical implications

– The model gives weight to the lived experiences of employees and suggests that business owners and policy makers hold power in controlling aspects that influence employee well-being. This model could be used to inform policy makers about the holistic nature of employee well-being urging inclusive policies that support positive well-being practices.

Originality/value

– This paper provides a unique contribution to the field by offering a topic-specific model useful to those concerned with workplace health and well-being management.