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Assessing the Effectiveness of Environmental Training for Diving Tourists Using the DEA Model. SUSTAINABILITY 2022. [DOI: 10.3390/su14031639] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/16/2022]
Abstract
This study proposes an approach based on data envelopment analysis to assess the effectiveness of environmental training for tourists. Most studies have considered only outcomes (i.e., the continuance or halting of improper behavior towards the environment) to represent the effectiveness of environmental training but this approach does not consider the amount of resources that have been applied in the process. The model utilizes input and output factors to estimate the index of effectiveness. We used a survey of underwater tourist activity to test the proposed model in the empirical evaluation and explored both the internal and external influences on the effectiveness.
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Nagariya R, Kumar D, Kumar I. Sustainable service supply chain management: from a systematic literature review to a conceptual framework for performance evaluation of service only supply chain. BENCHMARKING-AN INTERNATIONAL JOURNAL 2021. [DOI: 10.1108/bij-01-2021-0040] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
PurposeDespite increasing attentions to sustainable service supply chain management (SSSCM), a framework for performance evaluation of sustainable service only supply chain management (SSOSCM) is still missing. This paper tries to fill this gap and provides a novel conceptual framework.Design/methodology/approachThe articles related to SSSCM are fetched from the databases of SCOPUS and Web of Science. Analysis of 174 articles identified by the systematic literature review is further carried out.FindingsThis research identifies the sustainable practices for service only supply chain (SOSC) as environmental management, social management, economic management, customer management, health, safety and risk management, technical sustainability, institutional sustainability, information and technology management as well as two performance measurement criteria as operational performance and organizational performance. This paper provides a novel conceptual framework for the performance evaluation of SSOSCM. The results call for future exploration in the following three broad directions-(1) customer's perception, involvement and their behaviour towards sustainability in SOSC context; (2) trade-off, incentive mechanism and multilevel evaluation for achieving sustainability in SOSC and (3) sustainability in SOSC from various point of views.Practical implicationsThe managers can use the framework to assess the performance of the organization while researchers can explore the discussed research gaps.Originality/valueThis is the first paper that provides a novel conceptual framework for the performance evaluation of SSOSCM as well as potential future research directions.
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Afum E, Agyabeng-Mensah Y, Opoku Mensah A, Mensah-Williams E, Baah C, Dacosta E. Internal environmental management and green human resource management: significant catalysts for improved corporate reputation and performance. BENCHMARKING-AN INTERNATIONAL JOURNAL 2021. [DOI: 10.1108/bij-09-2020-0504] [Citation(s) in RCA: 9] [Impact Index Per Article: 2.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
PurposeThis paper investigates the combined effect of internal environmental management (IEM) and green human resource management (GHRM) on corporate reputation (CR), environmental performance (EP) and financial performance (FP). The paper further explores the indirect effects of CR and EP between the direct paths.Design/methodology/approachData are garnered from 164 firms from three industries in Ghana. Partial least square structural equation modeling (PLS-SEM) is the methodological technique used to test the hypothesized relationships.FindingsThe result demonstrates that unlike IEM which has a significant effect on FP when implemented in isolation, GHRM does not have a significant effect on FP. However, the joint implementation of IEM and GHRM can provide better results in terms of improved CR, enhanced EP and significant FP improvement. CR and EP were further found to mediate the relationship between the direct paths.Practical implicationsThe results suggest that the joint implementation of IEM and GHRM is critical for firms that seek to enjoy superior reputation, enhance their environmental sustainability and achieve financial gains. Consequently, managers are strongly encouraged to create a sustainable and vibrant company via significant and rational investment in green initiatives like IEM and GHRM.Originality/valueThis study happens to be one of the first to develop a research model that investigates the joint effect of IEM and GHRM within the context of CR, environmental sustainability and FP.
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