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Affiliation(s)
- Tom Redman
- University of Teesside, Ed Snape, Lecturer, University of Strathclyde and Adrian Wilkinson, Lecturer, UMIST
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TQM: Evolution, Scope and Strategic Significance for
Management Development. JOURNAL OF MANAGEMENT DEVELOPMENT 1993. [DOI: 10.1108/02621719310044910] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.1] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
From the standpoint that “communication is everything”
begins with the assumption that only when armed with a more universal
imagery of what TQM truly encompasses can we appreciate its significance
to competitive human resource utilization and management development.
Traces the germinal roots of what is commonly referred to as TQM,
operationalizing much of the “semantic jungle” which has
evolved from the disparate disciplines contributing to its present
status. Makes comparisons between TQM and more traditional schools of
management thought as a means of demonstrating the potential
universality of this paradigm as an appropriate model for organizational
development in today′s global, competitive environment. Reviews its
applications in corporate training and academic educational programmes
and contrasts them with implications for the future.
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