The impact of strong and balanced organizational cultures on firm performance

Determinants of improving the relationship between corporate culture and work performance: Illusion or reality of serial mediation of leadership and work engagement in a crisis period?

The disease COVID-19 has had an impact on the lives of all people in the world. It also had a great impact on the world economies themselves. There are several scientific publications on the impact of the COVID-19 disease on the work performance of employees, while researchers have focused on less traditional factors such as corporate culture, leadership, or work engagement as well. Corporate culture influences the shared values or behavior of employees at the workplace and creates an environment in which employees work. Through leadership, managers should be able to motivate their employees and thereby ensure their better work performance. It can be assumed that if employees are more engaged, their work performance will be higher. The main goal of the paper is to examine whether corporate culture has an impact on the work performance of employees through the mediators of leadership and work engagement. The data necessary for the goal set in this way were obtained through a questionnaire survey, which was attended by 489 respondents during the year 2022. After the data reliability analysis, by using serial mediation with two mediators, the influence of corporate culture on work performance was verified independently, but also through the mediators of leadership and work engagement. Based on the results, it can be claimed that individual factors have a significant impact on work performance, while the influence of corporate culture mediated by leadership and work engagement was also confirmed. The influence of corporate culture, mediated only by leadership, and the independent influence of corporate culture through work engagement on work performance were also confirmed.

Effect of organizational justice and support on organizational commitment and employee turnover intentions: the mediating role of employee engagement

Purpose

The purpose of this study is to develop and test a model on antecedents and consequences of employee engagement in the context of information technology (IT) employees.

Design/methodology/approach

In this descriptive research, the data were collected from 432 employees working in IT companies operating in India. The authors performed structural equation modeling to test the proposed relationships.

Findings

The results of this study indicate a positive effect of perceived procedural justice, perceived distributive justice and perceived organizational support on employee engagement. Further, the results of this study show a positive effect of employee engagement on employees’ organizational commitment (OC) and a negative effect on employees’ turnover intentions.

Research limitations/implications

As this study uses self-reported and cross-sectional research design to collect the data, therefore, it limits the generalizations of the results.

Practical implications

The findings of this study can be beneficial for the senior managers and human resources functionaries by examining the antecedents and consequences of employee engagement.

Originality/value

To the best of the authors’ knowledge, this study is one of the few studies that have examined the mediating role of employee engagement on the relationship among organizational justice, organizational support, OC and employee turnover intentions.

Achieving Strategic Alignment of Big Data Projects in Saudi Firms

Big data projects can fail due to the lack of alignment between the big data project strategy and the overall business strategy. This research considers organizational culture as an enabler of a better alignment between the two. To test the research hypothesis, a questionnaire was collected from several dozen IT decision-makers in Saudi organizations who have implemented big data projects. Statistical analysis using PLS indicates that the alignment of big data projects and overall business strategy is highly influenced by the five dimensions of organizational culture identified by Smit et al. (2008), namely strategy, leadership, adaptability, coordination, and team relationships

Rewards and employee creativity among rural healthcare employees: the mediating role of organizational support for innovation and the moderating impact of supervisory support

Purpose

This paper aims to explore the mediating effect of organizational support for innovation and moderating impact of supervisory support on how rewards shape employee creativity among rural healthcare employees, a group with few resources and considerable expectations.

Design/methodology/approach

Using a regression-based moderated path analysis, the authors tested the hypotheses with healthcare employee survey data from a large Southern rural hospital in the USA.

Findings

The empirical results suggest organizational support for innovation mediates the influence of rewards on employee creativity. In addition, the indirect effect of rewards on employee creativity via organizational support for innovation is moderated by supervisory support, such that the indirect effect is more pronounced at high levels of supervisory support than at low levels of supervisory support.

Originality/value

This study contributes to the organizational support and creativity literature by exploring the indirect relations of rewards on employee creativity through organizational support for innovation, and the moderating role of supervisory support in such relations.

Performance Implications of Aligning Supply Chain Practices with Competitive Advantage: Empirical Evidence from the Agri-Food Sector

During this pandemic crisis, supply chain management (SCM) has emerged as a critical source of competitive advantage driving organizational performance, especially in the agri-food sector, since public health and consumers’ confidence as well as firms’ survival depend on the effectiveness of supply chain networks. This study adopts two central SCM practices, namely strategic suppliers’ partnerships and partners’ information quality & sharing and tests their relationships with competitive advantage (quality, process flexibility, and time to market) and business performance (profitability and market share), based on an empirical study of 300 enterprises in the agri-food sector in Greece. After data collection, we deploy a diagnostic-exploratory model, utilizing fuzzy cognitive mapping, with agent-based modeling following up for development for data prediction and simulation. Consequently, we found that supply chain firms’ compelling and robust relationships with supply chain partners and suppliers can promote their profitability and market share. Relationships of this kind focus on quality information sharing and are strongly connected with businesses’ quality, process flexibility, and time to market competitive capabilities. Hence, our study provides salutary info to supply chain firms regarding potential implementation to existing and new collaborators.

The moderating effect of organizational culture type on the relationship between cultural satisfaction and employee referral intention: mining employee reviews on glassdoor.com

Purpose

This paper explores how organizational culture type and cultural satisfaction are associated with employee referral intention.

Design/methodology/approach

A total of 1,789 online reviews on glassdoor.com of nine companies from the three industries were collected. Applying directed content analysis based on the competing values framework (CVF) to identify the organizational culture type that employees perceived, the authors conducted a hierarchical logistic regression analysis to test the proposed hypotheses.

Findings

Cultural satisfaction significantly increased the probability of employee referral intention. However, the moderating effect of organizational culture type on the relationship between cultural satisfaction and employee referral intention was not statistically significant.

Research limitations/implications

Direct content analysis is beneficial for capturing the dominant organizational culture type that employees perceive through online reviews created by employees. However, this method prevents this study from fully enjoying the benefits of big data even though this study collected data from a big data source.

Practical implications

The authors’ findings imply that cultural satisfaction plays a more important role in organizational outcomes than culture type itself. Thus, when managers and practitioners plan to change culture, they need to establish organizational culture aligned with organizational strategies and consider how to increase cultural satisfaction.

Originality/value

Many organizational culture studies have usually focused on exploring organizational culture type to impact organizational outcomes considering culture perception as cultural satisfaction. This study created empirical evidence of the role of cultural satisfaction in organizational outcomes such as employee referral intention by exploring the interaction effect of organizational culture type and cultural satisfaction.

HOW INNOVATIVENESS MEDIATES THE EFFECTS OF ORGANIZATIONAL CULTURE AND LEADERSHIP ON PERFORMANCE

This study explores how innovativeness mediates the effects of organizational culture and leadership on performance. Survey data are collected from 288 middle and top managers in the Jordanian airline industry. Validity and reliability analyses are performed, and direct and indirect effects are tested using structural equation modeling. Innovativeness positively and significantly mediates the effects of organizational culture and leadership on performance. Organizational culture, in turn, may contribute to innovativeness and performance, depending on the effectiveness of the organization’s leadership style. A bureaucratic culture does not statistically or significantly correlate with the perceived organizational performance, but it does positively and significantly affect the perceived market performance. This study is one of the first investigations that connects innovativeness to culture and leadership, and provides empirical evidence on the topic.

Green and Reverse Logistics in Conditions of Sustainable Development in Enterprises in Slovakia

The high quality of the environment, protection of natural resources, efficient use of natural resources, and elimination of environmental burdens are the main priorities of sustainable development. Therefore, enterprises around the world have to manage the environment wisely, while avoiding negative effects on it. The aim of the paper was to examine the use of green and reverse logistics in the conditions of sustainable development in enterprises in Slovakia. The intention of the paper was to provide a theoretical overview of green and reverse logistics at home and abroad on the basis of the elaboration of a scientific bibliographic-information apparatus. Subsequent practical implementation of the questionnaire research and statistical verification of research results provides a basis for practical recommendations and conclusions for enterprises operating in Slovakia. The research topic of the paper was green and reverse logistics in companies in Slovakia. The research problem was the implementation and use of modern logistics under the influence of the environment. Based on these facts, statistical hypotheses were determined and subsequently tested. Descriptive statistics and inference statistics were used to interpret the research results. Based on the research, we found that the dominant position in green and reverse logistics in Slovakia was achieved by large production enterprises from the automotive industry, which operate in western Slovakia. The analysed enterprises in Slovakia use voluntary tools of environmental policy and the most important environmental tool is corporate social responsibility. Elements of environmental policy are used primarily in the logistics process of warehousing and storage. The biggest barrier in the implementation of elements of environmental logistics analysed by enterprises is the lack of financial resources. The implementation of green logistics and reverse logistics enables the analysed enterprises in Slovakia to improve customer-supplier relations. We can say that despite the government’s efforts, measures to minimize the environmental impact and growing public awareness of environmental issues, environmental problems persist. Initiatives can be seen at the global and national levels of enterprises that make quick decisions and set up new processes in environmental management.

The influence of organizational culture on supply chain integration

A team of employees that strives for the realization of a common goal is what every company needs, and the success of business depends on the way of functioning and thinking of that team. The organizational culture shapes the way employees think, react and behave. The business practice of companies in the Republic of Serbia has shown that the organizational culture oriented to employees, action and challenges is an important determinant of improving all business performance indicators, including the supply chain integration, which is the main topic of analysis within this paper. The dimensions of organizational culture affect internal integration, integration with customers and integration with suppliers, determining the generation of the key goal of supply chain management which refers to the delivery of the right product, at the right place, at the right time and at reasonable costs.

Implications of Green Logistics Management on Sustainable Business and Supply Chain Performance: Evidence from a Survey in the Greek Agri-Food Sector

Green agri-food supply chains are increasingly attracting research interest, owing to their potential capacity for resilience against recent crises (e.g., financial, COVID-19) as well as end-consumers’ concerns on sustainability issues. In this context, this paper aims to explore the relationship between green supply chain management practices and three different performance aspects, namely, supply chain, green (environmental) and business performance, and controlling for environmental dynamism. Field research was conducted through a structured questionnaire contacted to 134 executives of firms in the agri-food sector in Greece. The results reveal that information sharing, logistics networking and transportation are the most powerful factors that impact sustainable, business and supply chain performance. In addition, green packaging is related to financial and social performance aspects. Interestingly, green warehousing and logistics emissions failed to establish any relationship with performance outcomes. The conclusions and recommendations drawn in the present study are expected to provide meaningful guidance for the supply chain decision-making process, as logistics managers are becoming increasingly aware of exploiting all available resources, knowhow and competitive advantages for attaining sustainable performance.

Does employee understanding of strategic objectives matter? Effects on culture and performance

Purpose

The purpose of this paper is to investigate whether employees' understanding of their organization's strategic objectives could be used by business organizations to develop a desired type of organizational culture that will improve business performance.

Design/methodology/approach

Structural equation modeling (SEM) was conducted on the data collected in 2018 from professionals working in the healthcare industry in the USA.

Findings

SEM revealed the positive effect of employee understanding of their organization's strategic objectives on the development of a serving culture, and the mediating effect of serving culture on the relationship between employee understanding of strategic objectives and performance.

Research limitations/implications

This study emphasizes that having a well-defined mission and strategic goals may not be sufficient. Business organizations must also ensure that all employees clearly understand the meaning of such objectives. Employee understanding can become instrumental, as it could allow business organizations to develop a desired type of organizational culture that will support the implementation of the firm's strategic objectives.

Originality/value

The study is a valuable addition to past research. First, it advances the literature on strategy by exploring the critical role of employee understanding of their organization's strategic objectives in the context of culture and performance. Thus, it allows scholars to better explain how business organizations could more effectively utilize their process of strategic planning. In the domain of organizational culture, the paper contributes by identifying a new antecedent of serving culture. Furthermore, the paper also contributes to the literature on service management by identifying a mechanism that service organizations could use to increase their performance.

Assessing the impact of organizational culture on achieving business excellence with a moderating role of ICT

Purpose

The purpose of this paper is to discover the impact of different dimensions of organizational culture (mission culture, adaptability culture, involvement culture and consistency culture) on business excellence results criteria (customer results, people results, society results and business results) in the United Arab Emirates (UAE) and explore the moderating role of information and communication technology (ICT) use in both service and manufacturing industries.

Design/methodology/approach

Data were collected by questionnaire from 448 managers in nine companies that have won the Sheikh Khalifa Excellence Award in the last three years. Structural equation modeling was used to examine the data.

Findings

Organizational culture is significantly related to business excellence. However, these effects varied for different business excellence criteria. Three organizational culture types had a significant positive role in achieving excellent customer-related results. All four types of organizational culture had a positive role in achieving excellent people-related results. Only two culture types had significant role in achieving excellent society-related results. Business results were positively related to a balance between the four types of organizational culture. ICT use moderated the relationship between organizational culture and results related to customers, people and business, but not society.

Research limitations/implications

This study had some conceptual limitations. In particular, it considered the organizational culture as four types in the research model, but without structuring the indices under each type. It also had some methodological limitations. It was cross-sectional and used a self-administered questionnaire, which means that no causal relationships can be implied, and there may have been some bias in responding.

Originality/value

This is one of the first studies that investigate the relationship between organizational culture and business excellence in UAE excellence award-winning companies.