A model of adoption determinants of ERP within T-O-E framework

The influence mechanism analysis on the farmers' intention to adopt Internet of Things based on UTAUT-TOE model

Internet of Things (IoT) technologies are widely recognized as one of the most important infrastructures for economic development and technological innovation. By analyzing the influencing factors of vegetable farmers' intention to adopt agricultural IoT, it helps to formulate effective IoT promotion policies and accelerate the realization of agricultural modernization. Based on the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Technology-Organization-Environment (TOE) theory, this study constructed for the first time a mechanism model of the influence of vegetable farmers' intention to adopt IoT, expanding the scope of current research on agricultural IoT and revealing the intrinsic influence mechanism of farmers' adoption of IoT technologies. In this study, 357 quantitative data were obtained by a questionnaire survey, and structural equation modeling was used to test the direct and indirect effects of each factor on vegetable farmers' intention to adopt IoT. The results show that almost all variables in TOE have significant direct impacts on the intention, while no variables in UTAUT have significant direct impacts. Among variables in TOE, government support and complexity are the two most important elements influencing the intention. Although the interactions among variables in TOE and UTAUT are also found, the indirect effects of variables are non-significant. Therefore, it is proposed to reduce the complexity of operation and use of IoT technologies; improve rural information infrastructure and compatibility of IoT platforms and devices; and governments should increase subsidies, and incentives to promote the use of IoT in agriculture and agricultural practices.

Understanding continuance intention of enterprise resource planning (ERP): TOE, TAM, and IS success model

This paper aims to identify the key factors influencing the intention to continue using enterprise resource planning (ERP) systems. Extending the Technology-Organization-Environment framework, the model integrates variables from both the Technology Acceptance Model and the Information Systems Success Model. We employed Partial Least Squares Structural Equation Modeling to analyze empirical data collected from 237 participants who use ERP systems in their workplaces. Our findings suggest that perceived usefulness has a positive impact on the intention to continue using ERP. Both system quality and information quality are pivotal in shaping perceived usefulness and perceived ease of use. Additionally, we found that top management support is a crucial determinant of continuance intention. The integrated model combines technological factors, organizational context, and environmental components to explain the ongoing use of ERP systems. This research enriches the existing literature on information systems, offering academics and managers deeper insights into the mechanisms driving continued ERP usage.

Achieving organizational performance by integrating industrial Internet of things in the SMEs: a developing country perspective

Purpose

This research investigates the adoption of the industrial Internet of things (IIoT) in SMEs to achieve and increase organizational performance. With the latest technology, small and medium-sized enterprises (SMEs) can create a competitive edge in the market and better serve customers.

Design/methodology/approach

Twelve hypotheses are proposed for this study. This study constructed a questionnaire based on technological, organizational, environmental and human perspectives. A survey is conducted on the SMEs of India using the questionnaire.

Findings

Eight hypotheses were accepted, and four hypotheses were not supported. The hypotheses rejected are infrastructure, organizational readiness, internal excellence and prior experience. The findings suggested that adopting IIoT in SMEs will increase organizational performance.

Research limitations/implications

This study will be helpful for the manager, top management and policymakers. This study identified the areas SMEs need to work on to adopt the technologies.

Originality/value

In the literature, no article considered IIoT adoption in SME firms as a human factor. Therefore, this study is unique, including human, technological, organizational and environmental factors.

The role of supply chain alignment in coping with resource dependency in blockchain adoption: empirical evidence from China

Purpose

The deployment of blockchain technology (BT) throughout the supply chain is usually led by large firms that dominate the supply chain. Leading firms can encourage other resource-constrained partners to get on board by providing technical and financial support. However, due to the uncertain consequences of relying on leading firms, these partners may still be reluctant to adopt BT. Drawing on resource dependence theory, this study aims to investigate whether and when supply chain alignment can be used as a dependency coping strategy to increase the willingness of resource-constrained partners to adopt BT. Moreover, it aims to examine the motivators for supply chain alignment.

Design/methodology/approach

This study adopted a survey research design and collected data from 364 small and medium-sized enterprises in China.

Findings

Supply chain alignment positively affects BT adoption. The effect of supply chain alignment on BT adoption is contingent on guanxi (a Chinese cultural tradition of interpersonal connections that facilitate a mutual exchange of favors). Relative advantage, technology complexity, organizational readiness and cost are motivators for supply chain alignment. Supply chain alignment mediates the effect of cost, technology complexity and relative advantage on BT adoption.

Originality/value

This research addresses the problem of resource dependency in the context of BT adoption which has been overlooked by previous research. Moreover, this paper enriches the BT literature by identifying supply chain alignment as an important channel for technology–organization–environment factors to influence BT adoption.

The effective path of green transformation of heavily polluting enterprises promoted by green merger and acquisition-qualitative comparative analysis based on fuzzy sets

Green merger and acquisition (GMA) is becoming a growing tendency for heavily polluting enterprises in recent years; however, the realization path of green transformation through GMA is still unexplored. Taking 48 Chinese heavily polluting enterprises that had GMA in 2018 as the research object, this paper constructs the "M&A attributes, Organizational characteristics, and External environment" (M-O-E) framework, by using the method of fuzzy-set qualitative comparative analysis (fsQCA) to reveal the configurations of conditions that lead to high levels of green innovation performance. The results show that the high green technology innovation performance after GMA of heavily polluting enterprises is the outcome of multiple antecedents, and no singular antecedent is sufficient for achieving it. Besides, there are three equivalent configurations of conditions to achieve green transformation: professional buyer, internal leading, and internal-external linkage. Among them, the professional buyer configuration highlights that the combination of M&A experience and M&A scale is of great importance, the internal leading configuration emphasizes that the existence of environmental awareness and organizational resources is the core conditions, and the internal-external linkage configuration requires simultaneous efforts of M&A experience and government environmental regulations. Our research contributes to the understanding of green transformation in heavily polluting enterprises from a configurational perspective, and provides a practice-oriented guide to achieve green transformation for the government and heavily polluting enterprises.

Managing client–consultant relationships to derive benefits from ERP projects

Purpose

Enterprise resource planning (ERP) consultants have the expertise required to understand the specific contextual needs of an ERP client, implement tailored business processes that meet those needs, and ensure that no potential benefit offered by the ERP remains unexplored by the client. However, conflicts between ERP clients and consultants are a significant source of non-benefit realisation, making managing client–consultant agency crucial to ERP post-implementation benefits realisation. This paper aims to elucidate how managing client–consultant agency affects the benefits derived from ERP systems.

Design/methodology/approach

This paper uses microfinance institutions in 15 sub-Saharan African countries to explore different paths through which managing client–consultant agency leads to benefit realisation in ERP projects. It uses partial least squares structural equation modelling to analyse data from 127 managers and explains the results using insights from agency theory and the information system (IS) success model.

Findings

This paper reveals three routes through which contractual agreements and conflict resolution strategies lead to benefits realisation in ERP projects.

Originality/value

This is the first study that attempts to provide quantitative evidence of how managing the complex relationship between ERP project stakeholders affects ERP project success. It also contributes a novel theoretical model for ERP benefits realisation to complement existing research on ERP agency issues, critical success factors, and benefits realisation.

A Study of Combinations of Factors in the Marketization of Open Data of Local Governments in China on the Perspective of the Configurations

The Chinese Government and Statistics Departments have collected huge amounts of data. They use these government open data to conduct applied research and technological studies, including the establishment of a market-based system for data elements. These data are put into e-government to build the construction of digital government and improve the level of government services continuously. This paper uses the perspective of the configurations to discuss the combinations of factors in the marketization of open data of local governments in China with fsQCA method; this paper is based on the TOE framework, and the indices of the data layer of the government open data forest in 16 provinces are taken as the research object. The conclusions are as follows: (1) the market-oriented utilization paths of local government open data are categorized as technology-led, management-resource-led, economic and technology-driven, and location-advantaged. (2) Under certain conditions, when the number of data developers is small, and there is no dedicated government data management agency, optimizing and improving the government open data platform could be an alternative path to promote the effective use of local government open data in the market.

Factors stimulating value micro-businesses attribute to digital marketing technology (DMT) adoption

Most micro-business managers in Nigeria do not see the adoption of digital marketing technology (DMT) as vital for business. Many consider it as a precondition to support managerial or operational activities, not as a tactical and/or strategic tool. Although most studies focused on large organisations, the outcome of such research may not be appropriate to micro-businesses. This is informed by the negligence of micro-businesses’ idiosyncrasies and their thought of digitalization as a precondition for managerial activities without considering the value small businesses attached to these devices in terms of aiding the use as strategic tools. This renders micro-businesses’ digitalization an under-reflected phenomenon. Yet, studies spend less on examining the factors that specifically stimulate the value micro-businesses attach to these applications, leading to constant adoption and usage. Hence, there is a need for a thorough exploration of the factors that shape the value of digital marketing applications in micro-businesses in Nigeria. The study is qualitative in nature and interviews (unstructured and semi-structured) were carried out with 26 micro-businesses which was drawn purposefully from the online database and underpinned by Technology, Organisation and Environment (TOE) framework. The study revealed eleven (11) critical success factors stimulating value micro-businesses attribute to digital marketing technology (DMT) adoption. These factors include long-term functional capacity, integration capacity, expansion capacity which are related to technology context. Collective capability, collaborative experience are linked to the organisation context while adaptive training, service delivery, customer fulfilment are linked to environmental context. The study also unveiled expectancy context which is linked to budget, growth and profitability and aid in the extension of the TOE framework. This study will be of importance to academics and practitioners because it provides further awareness into DMT adoption framework, factors critical to the DMT adoption and may assist in reducing the number of resources spent in search of information aimed at helping DMT adoption by micro-businesses.

An IoT business model for public sector retail oil outlets

Purpose

The fuel retailing landscape in India is undergoing a structural shift with the reforms undertaken by the government that would help the private and foreign firms to enter this market. India is poised to become the world's largest growth market for energy by the mid-2020s. IoT has become an integral digital technology for the fuel retailers in the retail oil outlet (ROO) ecosystem. The purpose of this paper is to develop an Internet of Things (IoT) business model for the Indian oil marketing companies (OMCs') ROOs.

Design/methodology/approach

Using literature review along with a survey among 660 respondents led to 402 valid observations, and the variables that contributed to IoT adoption at the OMCs' ROOs were identified. Using the BMC tool (Osterwalder and Pigneur, 2009), the relative importance of the variables within each building block was established. The means of all the variables were measured against the average of all the variables, and significant differences were searched for in each block. The notable differences of the means along with significant high and low means were highlighted.

Findings

This paper depicts empirical research that led to a framework of an IoT business model for Indian public sector ROOs. It also represents the usefulness of the Technology-Organization-Environment framework at the OMCs ROOs and extends the literature by incorporating “data security” to the existent framework of technology, organization and environment within the IoT ecosystem.

Research limitations/implications

The outcome of the research should be analysed in the Indian context as all the respondents were from India. The study was conducted for the ROOs of Indian Oil Corporation Limited, Hindustan Petroleum Corporation Limited and Bharat Petroleum Corporation Limited and excluded their downstream operations. The dispensers in the OMCs vary along with their marketing strategies in the retail segments. The IoT business model can be customized for a particular OMC, which is scope of further research.

Practical implications

The study has practical implications for those global fuel retailers embarking on the IoT adoption drive at their ROOs about the need to install “data security” measures in the connected IoT environment. The study provides insights on how the OMCs can stay ahead of competition in the Indian market vis-à-vis the private sector fuel retailers by embracing the IoT business model.

Social implications

The new emerging technological business models provide competitive edge to those organizations adopting them (Barney, 1991; Clemons and Row, 1991; Feeny and Ives, 1990). The study will enable the OMCs to implement the IoT business model at their ROOs for enhancing their revenue streams and profitability and lowering of operating costs. The study provides insights on how the OMCs can stay ahead of competition in the Indian market vis-à-vis the private sector fuel retailers by embracing the IoT business model.

Originality/value

The contribution of the paper is that it is among the first to map the variables that contribute to IoT adoption at the OMCs' ROOs, within the building blocks of the BMC tool (Osterwalder and Pigneur, 2009), according to their importance. To retain their dominance and have a first-mover competitive advantage, this study enables the OMCs to adopt the IoT business model and transform their ROOs into Internet-connected intelligent fuel outlets.

The Effective Factors on Continuity of Corporate Information Security Management: Based on TOE Framework

In the Fourth Industrial Revolution era, data-based business management activities among enterprises proliferated are mainly based on digital transformation. In this change, the information security system and its operation are emphasized as essential business activities of enterprises the research aims to verify the relationship among the influence factors of corporate information security management based on the TOE framework. This study analyzes the effects of technical, organizational, and environmental factors on the intention, strengthening, and continuity of information security management. To this, a survey was conducted on professional individuals who are working in areas related to information security in organizations, and 107 questionnaires were collected and analyzed. According to major results of the analysis on adopted hypotheses. In results, as to the intention of information security management, organization and environment factors were influential. In the other side, technology and environment factors were affected to the strengthening of information security management. Hence this study pointed out that the environmental factors are most significant for the information security administration of an organization. In addition, it turned out that the strengthening of information security management was influential on the continuity of information security management more significantly than the intention of information security management.

Malaysian SMEs m-commerce adoption: TAM 3, UTAUT 2 and TOE approach

Purpose

The purpose of this study is to examine the factors that influence Malaysian Small and Medium Enterprises (SMEs) to adopt mobile commerce (m-commerce) by integrating the constructs of Technology Acceptance Model 3 (TAM 3), Universal Theory of Acceptance and Use of Technology 2 and Technology-Organization-Environment model. Though numerous m-commerce adoption (MCA) studies have been conducted, lesser attention is paid to how hedonic motivation (HM) can influence organizational users such as SMEs. This study bridges the gap by integrating the three models to provide a new lens to guide SMEs.

Design/methodology/approach

To examine the factors that influence the adoption of m-commerce, the researchers collected data from SMEs in Malaysia using an online survey. The sample size of the participants was determined through the available list provided by SME Corp Malaysia. The researchers also used Krejcie and Morgan’s sample size and G * Power techniques to determine that the sample size was appropriate. The data collected were analyzed using partial least square-structural equation modeling.

Findings

The findings of this study reveal that technological factors (computer self-efficacy [CSE], result demonstrability [RD] and computer anxiety [CA]) positively and significantly influence MCA. Likewise, the organizational/environmental factors (m-commerce knowledge, pressure from trading partners and pressure from competitors) positively and significantly influence MCA. The moderating influence of HM was also achieved on the relationship between CSE and RD. However, the proposed hedonic moderating relationship between CA and the adoption of m-commerce is not significant.

Research limitations/implications

This study integrates three models to explain the adoption of m-commerce among SMEs in Malaysia and tested the moderating influence of HM. The results obtained better explain the decision by the SMEs to use m-commerce.

Originality/value

The study critically considered how m-commerce can be adopted by SMEs in Malaysia, which previous studies have largely ignored. Considering this, the study, therefore, advances a new relationship by integrating Technology-organization-environment model with TAM 3 and the moderating influence of HM to explain MCA among SMEs. This paper is one of the few research studies to test the moderating influence of HM in this regard.

Assessment of ICT policies for digital transformation in Colombia: technology readiness for IoT adoption in SMEs in the trading sector

Purpose

This paper aims to assess information and communication technologies (ICT) policies for digital transformation in Colombia to determine their effectiveness in technology readiness for Internet of Things (IoT) adoption in small and medium enterprises (SMEs) in the trading sector.

Design/methodology/approach

The authors conducted a longitudinal study using the ICT module of the Annual Trade Survey (2017–2018) to determine the relationship between SMEs in the trading sector adopting ICT applications and ICT policy enforcement. In this sense, this study applied a chi-square test for independence and addressed a descriptive analysis to determine SMEs’ causes for adopting or rejecting ICT applications.

Findings

This study presents the state of ICT adoption in Colombian SMEs in the trading sector between 2017 and 2018, highlighting that technology readiness is crucial for adopting technological trends.

Research limitations/implications

The data source used for the study is only available for analysis one year after implementing ICT policies focused on digital transformation.

Practical implications

The results support the need for the National Government to formulate IoT policies that favor the adoption of e-commerce based on IoT technologies in SMEs in the trading sector.

Social implications

IoT adoption can mitigate e-commerce problems strengthening SMEs’ competitiveness in the trading sector leading the digital transformation in Colombia.

Originality/value

This study presents the need to formulate IoT policies in Colombia focused on deploying IoT applications to strengthen e-Commerce in SMEs in the trading sector.

The Assessment of Big Data Adoption Readiness with a Technology–Organization–Environment Framework: A Perspective towards Healthcare Employees

Big data is rapidly being seen as a new frontier for improving organizational performance. However, it is still in its early phases of implementation in developing countries’ healthcare organizations. As data-driven insights become critical competitive advantages, it is critical to ascertain which elements influence an organization’s decision to adopt big data. The aim of this study is to propose and empirically test a theoretical framework based on technology–organization–environment (TOE) factors to identify the level of readiness of big data adoption in developing countries’ healthcare organizations. The framework empirically tested 302 Malaysian healthcare employees. The structural equation modeling was used to analyze the collected data. The results of the study demonstrated that technology, organization, and environment factors can significantly contribute towards big data adoption in healthcare organizations. However, the complexity of technology factors has shown less support for the notion. For technology practitioners, this study showed how to enhance big data adoption in healthcare organizations through TOE factors.

Emerging technologies in Indian mining industry: an exploratory empirical investigation regarding the adoption challenges

Purpose

Emerging technologies have been transforming most industries. A wide range of emerging technologies such as blockchain, internet of things (IoT), artificial intelligence (AI), machine learning (ML), robotics and many others have changed the way in which firm value chain activities or processes were executed traditionally. The mining industry has also witnessed the introduction of these emerging technologies in various processes from the exploration stage to the final processing of ores. The purpose of this paper is to understand the pace of adoption of emerging technologies in the Indian mining industry and identify the challenges that managers confront while adopting emerging technologies.

Design/methodology/approach

The authors undertook qualitative research. Data collection was done in two stages. Secondary research was conducted to arrive at a repository of use cases of the adoption of emerging technologies in the global mining industry. Primary data collection was also done. The insights on emerging technology adoption and challenges faced in the Indian mining industry were captured by in-depth interviewing of subject matter experts. The authors interviewed 21 mining subject matter experts with a semi-structured open-ended questionnaire. The responses were content analyzed by thematic content analysis. Technological-organizational-environmental (TOE) and diffusion of innovation (DOI) frameworks were applied to segregate different factors affecting the adoption of emerging technologies in the Indian mining industry.

Findings

Emerging technologies such as blockchain, IoT, AI, ML, robotics has been applied across various mining engineering value chain activities such as in drilling, blasting, excavation and ore hauling. However, emerging technologies adoption was hindered because of a lack of managerial awareness, cultural inertia, substantive upfront investments and the nature of intangible benefits in the short run.

Research limitations/implications

The research applied technology adoption frameworks in the mining industry. The authors used TOE and DOI frameworks to understand the challenges faced by Indian mining firms. The research findings, thus added to the conversation of TOE and DOI frameworks in the context of the Indian mining industry.

Practical implications

The research finding would help mining firm managers to anticipate the challenges with respect to technology adoption. This would allow mining executives to create a proper technology adoption plan and intervene proactively. The research would also provide information about the steps taken by competing firms with respect to emerging technologies adoption. The research would help managers to decide technology implementation steps in drilling, blasting, excavation and ore hauling to be undertaken for successful adoption of emerging technologies. Technology firms could gain insights into the issues faced by mining firms in adopting emerging technologies. This research would help managers to influence organizational technology policy and endorse the addition of pro-technology policies in mining activities. Policymakers involved in the mining sector could also incorporate industry-level policy decisions so as to facilitate the adoption of emerging technologies among mining firms and remove the barriers to the adoption of emerging technologies. This would create an opportunity for technology providers to redesign product offerings, which could be a good fit for Indian mining firms.

Originality/value

Indian mining industry contributed significantly to the Indian economy. Despite this, limited focus has been put regarding the adoption of emerging technologies in the mining industry. Mining managers did not have any framework to understand the challenges faced in the adoption of technologies across the mining value chain that is in drilling, blasting, excavation and ore hauling. This study focused on identifying those challenges through the use of technology adoption frameworks. This research was one of the first studies to gain insights on emerging technologies adoption in the context of the mining industry through the theoretical lens of TOE and DOI frameworks.

Factors affecting electronic invoice adoption and tax compliance process efficiency

Purpose

The purpose of this study is to examine the factors that affect the adoption of electronic invoices and in turn the impact of these factors on the tax compliance process efficiency of companies.

Design/methodology/approach

A questionnaire survey was distributed to 276 users who adopted electronic invoicing. Partial least squares regression was used to analyze the collected data.

Findings

This study found that perceived benefits and trust in e-government had a positive influence on the adoption of electronic invoices. At the same time, the adoption of electronic invoice was found to have a positive impact on the overall efficiency of the tax compliance process. Moreover, the factors affecting adoption of electronic invoices can have a mediating effect on that adoption and tax compliance process efficiency.

Research limitations/implications

This study only explored these influencing factors on companies that have adopted electronic invoicing. Future research should distinguish between adopters and non-adopters.

Practical implications

The results of this study can guide tax authorities and other electronic invoice suppliers when promoting the adoption of electronic invoicing.

Social implications

This research can provide guidance to tax authorities to improve their own electronic invoice system by creating a workforce that have the skills to strengthen citizen’s trust in the electronic invoice system.

Originality/value

This study contributes to the electronic adoption literature by examining those factors that impact tax compliance processes efficiency.

Organizational Adoption of Social Media in the Hospitality Industry: An Integrated Approach Based on DIT and TOE Frameworks

The importance of the organizational adoption of social media is increasingly raised in hospitality literature because of the recognition of Web 2.0 technologies as a significant tool for improving customer information searching and experience, as well as for enriching firm digital strategy. The present study seeks to empirically explore the determinant factors that affect a hospitality firm’s decision to adopt social media by following a theoretical approach that integrates the Diffusion of Innovation Theory (DIT) with the Technology-Organization-Environment (TOE) framework. Using survey data from 106 hospitality firms operating in Greece, and by applying structural equation modelling (SEM), we identify seven factors that influence the adoption of organizational social media adoption. These factors are grouped into three categories: Technological, organizational, and environmental. Out of the three groups of factors, technological features are considered as the most important ones in terms of their predicting power. Theoretical and practical implications of our findings are discussed.

Adoption of artificial intelligence (AI) for talent acquisition in IT/ITeS organizations

Purpose

Human resource managers are adopting AI technology for conducting various tasks of human resource management, starting from manpower planning till employee exit. AI technology is prominently used for talent acquisition in organizations. This research investigates the adoption of AI technology for talent acquisition.

Design/methodology/approach

This study employs Technology-Organization-Environment (TOE) and Task-Technology-Fit (TTF) framework and proposes a model to explore the adoption of AI technology for talent acquisition. The survey was conducted among the 562 human resource managers and talent acquisition managers with a structured questionnaire. The analysis of data was completed using PLS-SEM.

Findings

This research reveals that cost-effectiveness, relative advantage, top management support, HR readiness, competitive pressure and support from AI vendors positively affect AI technology adoption for talent acquisition. Security and privacy issues negatively influence the adoption of AI technology. It is found that task and technology characteristics influence the task technology fit of AI technology for talent acquisition. Adoption and task technology fit of AI technology influence the actual usage of AI technology for talent acquisition. It is revealed that stickiness to traditional talent acquisition methods negatively moderates the association between adoption and actual usage of AI technology for talent acquisition. The proposed model was empirically validated and revealed the predictors of adoption and actual usage of AI technology for talent acquisition.

Practical implications

This paper provides the predictors of the adoption of AI technology for talent acquisition, which is emerging extensively in the human resource domain. It provides vital insights to the human resource managers to benchmark AI technology required for talent acquisition. Marketers can develop their marketing plan considering the factors of adoption. It would help designers to understand the factors of adoption and design the AI technology algorithms and applications for talent acquisition. It contributes to advance the literature of technology adoption by interweaving it with the human resource domain literature on talent acquisition.

Originality/value

This research uniquely validates the model for the adoption of AI technology for talent acquisition using the TOE and TTF framework. It reveals the factors influencing the adoption and actual usage of AI technology for talent acquisition.

Exploring the Determinants of Mobile Health Adoption by Hospitals in China: Empirical Study

BACKGROUND

Although mobile health (mHealth) has the potential to transform health care by delivering better outcomes at a much lower cost than traditional health care services, little is known about mHealth adoption by hospitals.

OBJECTIVE

This study aims to explore the determinants of mHealth adoption by hospitals using the technology-organization-environment (TOE) framework.

METHODS

We conducted an interviewer-administered survey with 87 managers in Chinese public hospitals and analyzed the data using logistic regression.

RESULTS

The results of our survey indicate that perceived ease of use (β=.692; P<.002), system security (β=.473; P<.05), top management support (β=1.466; P<.002), hospital size (β=1.069; P<.004), and external pressure (β=.703; P<.005) are significantly related to hospitals' adoption of mHealth. However, information technology infrastructure (β=.574; P<.02), system reliability (β=-1.291; P<.01), and government policy (β=2.010; P<.04) are significant but negatively related to hospitals' adoption of mHealth.

CONCLUSIONS

We found that TOE model works in the context of mHealth adoption by hospitals. In addition to technological predictors, organizational and environmental predictors are critical for explaining mHealth adoption by Chinese hospitals.

Analysis of Factors Influencing Hospitals' Implementation of a Green E-Procurement System Using a Cloud Model

Currently, the green procurement activities of private hospitals in Taiwan follow the self-built green electronic-procurement (e-procurement) system. This requires professional personnel to take the time to regularly update the green specification and software and hardware of the e-procurement system, and the information system maintenance cost is high. In the case of a green e-procurement system crash, the efficiency of green procurement activities for hospitals is affected. If the green e-procurement can be moved to a convenient and trusty cloud computing model, this will enhance the efficiency of procurement activities and reduce the information maintenance cost for private hospitals. However, implementing a cloud model is an issue of technology innovation application and the technology-organization-environment (TOE) framework has been widely applied as the theoretical framework in technology innovation application. In addition, finding the weight of factors is a multi-criteria decision-making (MCDM) issue. Therefore, the present study first collected factors influencing implementation of the cloud mode together with the TOE as the theoretical framework, by reviewing the literature. Therefore, an expert questionnaire was designed and distributed to top managers of 20 private hospitals in southern Taiwan. The fuzzy analysis hierarchical process (FAHP), which is a MCDM tool, finds the weights of the factors influencing private hospitals in southern Taiwan when they implement a cloud green e-procurement system. The research results can enable private hospitals to successfully implement a green e-procurement system through a cloud model by optimizing resource allocation according to the weight of each factor. In addition, the results of this research can help cloud service providers of green e-procurement understand users’ needs and develop relevant cloud solutions and marketing strategies.

Elucidating the determinants of business intelligence adoption and organizational performance

This research is one of the first few to investigate the adoption and usage of business intelligence among SMEs in the context of developing countries, in this case Thailand. Based on the three-pronged approach it proposes a comprehensive model that integrates the technology-organization-environment framework and the balance scorecard approach in order to better understand the degree of influence that each factor has on the adoption of business intelligence as well as the organizational performance among SMEs in Thailand. The results of the structural equation modeling show that compatibility, technology readiness, top management support and competitive pressure posited a positive relationship towards business intelligence adoption. The adoption of business intelligence had a positive effect on internal process and learning and growth in terms of organizational performance. A multi-group analysis was also performed focusing on firm maturity and sectors to understand the behavior towards business intelligence as well as organizational performance. Discussions and conclusions including theoretical and practical implications are also presented.