Information encountering re-encountered

Development of a scale for measuring individual propensity for serendipitous information encounters in an online environment

This article reports the development of a scale designed to measure an individual’s tendency to engage in serendipitous information encountering behaviour online. We relied on the simplified process model of information encountering to derive an initial item pool. In Study 1, a total of 3037 participants completed a preliminary 24-item scale. Using a split-half principal components analysis and confirmatory factor analysis to determine the underlying factor structure, we reduced the scale to 12 items. In Study 2 ( N = 66), we demonstrated the revised scale’s test–retest reliability and showed that it distinguishes between information encountering and other conceptually related constructs. In Study 3, behavioural data from 304 participants showed that the information encountering scale is associated with various indicators of online information-seeking, such as page visits and visit duration. Collectively, these studies yield a valid and easily implemented scale to better understand online information encountering. We describe the development of this scale and discuss its implications for both the measurement and study of serendipity in online information behaviour.

YouTube self-directed learning in the US and Taiwan: an application of the personal responsibility orientation model

Purpose

To facilitate the use of YouTube as an important global video portal for self-directed learning (SDL), it is important to understand YouTube users' distinctive learning experiences across cultures. This study examines factors influencing YouTube SDL based on the personal responsibility orientation (PRO) model. In addition, the two markets, US and Taiwan, were chosen to explore if national cultural differences affect YouTube users' SDL frequency and goals along with PRO variables.

Design/methodology/approach

A self-administered online survey of 372 college aged-YouTube users in the US and Taiwan was conducted to obtain the self-reported SDL behavior on YouTube and other demographic and video usage variable information.

Findings

Frequent video sharing and information seeking motives likely facilitate general YouTube SDL, while initiating online video search leads to specific goal-oriented SDL such as problem-solving and skill-improvement. Although American students use YouTube more frequently for SDL than Taiwanese students, Taiwanese students use YouTube more for specific skill improvement.

Social implications

YouTube's social affordance enables YouTube users' informal and SDL across different national cultures and thus the role such social media play in encouraging lifelong learning needs further attention.

Originality/value

This study contributes to understanding how YouTube fosters the informal learning process through functions enabling YouTube users' self-directed information seeking, sharing and engaging with online videos with a cross-national comparison. This study is also expected to offer insights to promote the use of YouTube for SDL as a first cross-national study applying the PRO model in the context of YouTube SDL.

Measuring serendipity with altmetrics and randomness

Many discussions on serendipitous research discovery stress its unfortunate immeasurability. This unobservability may be due to paradoxes that arise out of the usual conceptualizations of serendipity, such as “accidental” versus “goal-oriented” discovery, or “useful” versus “useless” finds. Departing from a different distinction drawn from information theory—bibliometric redundancy and bibliometric variety—this paper argues otherwise: Serendipity is measurable, namely with the help of altmetrics, but only if the condition of highest bibliometric variety, or randomness, obtains. Randomness means that the publication is recommended without any biases of citation counts, journal impact, publication year, author reputation, semantic proximity, etc. Thus, serendipity must be at play in a measurable way if a paper is recommended randomly, and if users react to that recommendation (observable via altmetrics). A possible design for a serendipity-measuring device would be a Twitter bot that regularly recommends a random scientific publication from a huge corpus to capture the user interactions via altmetrics. Other than its implications for the concept of serendipity, this paper also contributes to a better understanding of altmetrics’ use cases: not only do altmetrics serve the measurement of impact, the facilitation of impact, and the facilitation of serendipity, but also the measurement of serendipity.

Promoting transformative encounters in libraries and archives

Purpose

In several existing studies of Information Encountering (IE), a recurring sub-phenomenon of serendipity arises that indicates the potential for certain unexpected encounters with information to be transformative. The author labels this sub-phenomenon Transformative Information Encountering (TIE), deriving its definition from an application of Transformative Education (TE) theory to existing understandings of IE. This paper aims to discuss the potential for librarians and archivists to promote TIE through everyday practices.

Design/methodology/approach

After defining and identifying TIE in existing studies of IE, this article will put models of IE in conversation with theories of TE and propose ways in which TIE may arise in the everyday work of librarians and archivists.

Findings

In TE theory, there are three phases of the process of critical premise reflection that may be especially relevant to the work of libraries and archives. These are a disorienting dilemma (phase 1); recognition that the process of transformation is shared (phase 4); and acquiring knowledge and skills (phase 7). Each of these aligns with aspects of IE models.

Practical implications

Understanding how TIE might inform everyday Library and Information Science (LIS) work may increase the positive impact cultural institutions have on the communities they serve.

Originality/value

While several IE studies have suggested the existence of TIE as a sub-phenomenon, none thus far have attempted to define it or apply an understanding of it to LIS work.

Serendipity in human information behavior: a systematic review

Purpose

Serendipitous information discovery has become a unique and important approach to discovering and obtaining information, which has aroused a growing interest for serendipity in human information behavior. Despite numerous publications, few have systematically provided an overview of current state of serendipity research. Consequently, researchers and practitioners are less able to make effective use of existing achievements, which limits them from making advancements in this domain. Against this backdrop, we performed a systematic literature review to explore the world of serendipity and to recapitulate the current states of different research topics.

Design/methodology/approach

Guided by a prior designed review protocol, this paper conducted both automatic and manual search for available studies published from January 1990 to December 2020 on seven databases. A total of 207 serendipity studies closely related to human information behavior form the literature pool.

Findings

We provide an overview of distinct aspects of serendipity, that is research topics, potential benefits, related concepts, theoretical models, contextual factors and data collection methods. Based on these findings, this review reveals limitations and gaps in the current serendipity research and proposes an agenda for future research directions.

Originality/value

By analyzing current serendipity research, developing a knowledge framework and providing a research agenda, this review is of significance for researchers who want to find new research questions or re-align current work, for beginners who need to quickly understand serendipity, and for practitioners who seek to cultivate serendipity in information environments.

Characterizing an information environment for supporting learning

Purpose

This study aims to offer insights into the presence and nature of an information environment provided for young children to support their learning and explore how an information environment for young children can be characterized.

Design/methodology/approach

Observations of video-recorded public library storytimes were used to investigate the presence and nature of an information environment for young children’s learning.

Findings

The observations revealed that storytimes provide a rich, multimodal information environment where information is shared with young children and they are encouraged to interact with it in a variety of ways. The storytime participants take on several different roles that help to foster and sustain the information environment.

Originality/value

This study tests the applicability of Eisenberg and Small’s (1993) information-based education framework for exploring an information environment and recommends revisions to improve the framework’s effectiveness for characterizing information environments for young children.

Research information encountering and keeping behaviour of post-graduate students of social sciences in an online environment

Purpose

Literature divides information behaviours into two forms: first, interacting information with a purpose in mind and second, encountering accidently in three environments including person to person, analogue and online environment. However, the unique information encountering and encountered information keeping behaviour of social sciences research students of Asian culture in an online environment remained unexplored. Therefore, the present study is designed to investigate the research information encountering and encountered information keeping behaviour of the students of social sciences in an online environment.

Design/methodology/approach

The quantitative approach and survey technique were used for the study. The research students were approached using a multi-stage total population sampling technique. In total, 233 returned questionnaires were entered and analysed in SPSS (version 22). Descriptive (frequencies and percentages) and inferential statistical techniques (t-tests, one-way ANOVA, effect sizes, correlations and regression) were applied to meet the objectives of the study.

Findings

The results of the study indicate that the respondents whether male or female, of MPhil or PhD, whichever frequency to use the Internet, often encounter research information. However, those who use the Internet for general browsing encounter more than those who purposively. This makes a change to the model of information encountering that the users encounter information while generally browsing and not only while actively working on foreground information searching. Moreover, the research students prefer to use simple tools on complex software based for keeping the encountered research information. The information if kept properly for use, may be useful in the course of research, ease its tasks and result in increasing the speed of research productivity.

Practical implications

The present study has theoretical and practical implications. Theoretically first, it fills the literature gap regarding research information encountering and its keeping and second, it came up with a proof that the researcher not only encounter research information while foreground information searching but while generally browsing also. Hence, information encountering model is equally applicable to research students who generally browse. Regarding practical implications, the study identifies that the research students prefer to keep using simple tools. Hence, information literacy instructors, either librarians or continuous education program designers are advised to incorporate instructional programs on the use of complex software-based tools for keeping information.

Originality/value

This is the first study in non-Western countries which investigated the research information encountering behaviour of social sciences MPhil and PhD students. The preferred tools to keep the encountered research information are first time identified in the literature.

Information Encountering at the Opera: What Donizetti and Romani’s Opera Buffa L’elisir d’amore Can Teach Us About Pseudo-Serendipity in Human Information Behaviour

This study connects two purportedly unrelated disciplines: information studies and opera, by examining what can be learned about information encountering, and in particular on pseudo-serendipity in human information behaviour, through analysing selected scenes of the nineteenth century opera buffa L’elisir d’amore (“Elixir of love”). As part of the emergent “information studies in the arts” framework, the study uses a hermeneutic interpretation of the libretto through informational perspective and analysis of the musical treatment of the text. All choices and sense-making are subjective. Analysis of L’elisir d’amore’s first six scenes uncovers valuable descriptions and insights regarding information encountering within a nineteenth century south-west Europe temporal culture. Findings augment the current knowledge on pseudo-serendipity in human information behaviour, and provide a more profound understanding of this nonlinear information behaviour. Operatic works have not yet served the development of information studies. This study establishes that opera can be a meaningful scholastic source for developing information research and discourse. It provides both valuable insight, from an operatic angle, into information encountering in the context of a bygone era, and an original information-behavioural layer of analysis to the Italian opera L’elisir d’amore.