Predictive analytics in facilities management

Influence of aromatization on the perception of work environment and job satisfaction

Purpose

The aim of this paper is to examine how indoor aromatization affects the expressed and unexpressed satisfaction with the work environment in the production hall of an industrial company.

Design/methodology/approach

The aroma was flavored by an aromatization unit, the expressed satisfaction was measured on a scale and biometrics of facial recognition (FaceReader) was used to measure unexpressed satisfaction, enabling the recording of eight emotions and two basic emotions.

Findings

Research has shown the effect of aroma on two emotions – neutral and angry – which partially confirmed the sense of flavoring production facilities. Previous research has shown that positive feelings caused by a pleasant smell influence customers' purchasing decisions. As the use of aroma affects the mental state of the individual, it could be also applied for non-marketing purposes.

Originality/value

To date, there has been no research that systematically addresses the impact of aromatization on the perception of the work environment in a manufacturing company. The presented study is unique in its design and focus and provides basic information about the impact of aroma on individuals. The findings of this study can help to examine further aspects that indirectly affect performance.

Determination of Business Intelligence and Analytics-Based Healthcare Facility Management Key Performance Indicators

The use of digital technologies such as Internet of Things (IoT) and smart meters induces a huge data stack in facility management (FM). However, the use of data analysis techniques has remained limited to converting available data into information within activities performed in FM. In this context, business intelligence and analytics (BI&A) techniques can provide a promising opportunity to elaborate facility performance and discover measurable new FM key performance indicators (KPIs) since existing KPIs are too crude to discover actual performance of facilities. Beside this, there is no comprehensive study that covers BI&A activities and their importance level for healthcare FM. Therefore, this study aims to identify healthcare FM KPIs and their importance levels for the Turkish healthcare FM industry with the use of the AHP integrated PROMETHEE method. As a result of the study, ninety-eight healthcare FM KPIs, which are categorized under six categories, were found. The comparison of the findings with the literature review showed that there are some similarities and differences between countries’ FM healthcare ranks. Within this context, differences between countries can be related to the consideration of limited FM KPIs in the existing studies. Therefore, the proposed FM KPIs under this study are very comprehensive and detailed to measure and discover healthcare FM performance. This study can help professionals perform more detailed building performance analyses in FM. Additionally, findings from this study will pave the way for new developments in FM software and effective use of available data to enable lean FM processes in healthcare facilities.

Post occupancy evaluation of thermal comfort and indoor air quality of office spaces in a tropical green campus building

Purpose

As suggested in many previous studies, good thermal comfort and indoor air quality (IAQ) played a significant role in ensuring human comfort, health and productivity in buildings. Hence, this study aims to evaluate the thermal comfort and IAQ conditions of open-plan office areas within a green-certified campus building through a post occupancy evaluation.

Design/methodology/approach

Using the field measurement method, environmental dataloggers were positioned at three office areas during office hours to measure the levels of thermal comfort parameters, CO2 concentrations and the supply air rates. At the same time, questionnaires were distributed to the available office staff to obtain their perception of the indoor environment. The findings were then compared with the recommended environmental comfort ranges and used to calculate the thermal comfort indices.

Findings

Results show that the physical parameters were generally within acceptable ranges of a local guideline. The neutral temperature based on the actual mean vote at these areas was 23.9°C, which is slightly lower than the predicted thermal neutrality of 25.2°C. From the surveyed findings, about 81% of the occupants found their thermal environment comfortable with high adaptation rates. A preference for cooler environments was found among the workers. Meanwhile, the air quality was perceived to be clean by a majority of the respondents, and the mean ventilation rate per person was identified to be sufficient.

Research limitations/implications

This study focussed on the thermal environment and air quality at selected office spaces only. More work should be carried out in other regularly occupied workplaces and study areas of the green educational building to allow a more thorough analysis of the indoor air conditions.

Practical implications

This paper highlights on the thermal comfort and air quality conditions of the air-conditioned office spaces in a green-certified campus building and is intended to assist the building services engineers in effective air conditioning control. The findings reported are useful for thermal comfort, IAQ and subsequently energy efficiency improvements in such building type where adjustments on the air temperature set-point can be considered according to the actual requirements. This study will be extended to other green campus spaces for a more exhaustive analysis of the indoor environment.

Originality/value

There is limited information pertaining to the environmental comfort levels in offices of green campus in the tropics. This study is, therefore, one of the earliest attempts to directly explore the thermal comfort and IAQ conditions in such workplace using both on-site physical measurement and questionnaire survey.

Digital transformation of legionella-safe cooling towers: an ecosystem design approach

Purpose

Legionnaires’ disease is a major threat to public health. Solutions to deal with this problem are usually siloed and not entirely effective. This paper aims to model the information requirements of legionella-safe cooling towers in the era of Industry 4.0.

Design/methodology/approach

A year-long design science research was conducted in a cooling tower producer for heavy industries. The project started with a bibliometric analysis and literature review of legionella in cooling towers. Goal modeling techniques are then used to identify the requirements for digital transformation.

Findings

The improvement of legionella prevention, detection and outbreak response in digitally enabled cooling tower should involve different stakeholders. Digital twins and blockchain are disruptive technologies that can transform the cooling tower industry.

Originality/value

For theory, this study revises the most recent advances in legionella protection. Legionella-safe systems must be prepared to anticipate, monitor and immediate alert in case of an outbreak. For practice, this paper presents a distributed and digital architecture for cooling tower safety. However, technology is only a part of outbreak management solutions, requiring trustworthy conditions and real-time communication among stakeholders.

A systematic review of building systems and technologies to mitigate the spread of airborne viruses

Purpose

The purpose of this study is to conduct a rigorous systematic literature review and present a summary of building systems and technologies that can be used to mitigate the spread of airborne viruses. With the recent outbreak of COVID-19, occupants’ health and indoor air quality (IAQ) have become a critical issue for facility managers to maintain the full functionality of the buildings. An improved understanding of these available systems will help facility managers and building owners to protect the health and safety of building occupants.

Design/methodology/approach

The PRISMA protocol was used for defining the literature search methodology. The concept mapping technique was used for determining the keywords. The keywords were then used to search for relevant articles using the Scopus database and Google Scholar. A thorough bibliometric analysis and qualitative analysis were conducted for the selected publications.

Findings

It was found that sensor technologies, botanical air-filtration systems and artificial intelligence could be used to effectively monitor and improve IAQ. In addition, natural ventilation is one of the low-cost and effective methods of reducing contaminants from the indoor air. Computational fluid dynamic modeling can be used to understand the flow of virus particles within the building through the heating, ventilation and air-conditioning (HVAC) system. Several changes to the HVAC system are also discussed.

Originality/value

This study contains a diversity of methods from the existing literature that were systematically selected to present the state-of-the-art building systems and technologies that can effectively improve IAQ. The researchers plan to follow up on the findings of this research and will conduct an empirical study to assess its impact on IAQ.

Evaluating the Connection between Thermal Comfort and Productivity in Buildings: A Systematic Literature Review

The thermal environment is one of the main factors that influence thermal comfort and, consequently, the productivity of occupants inside buildings. Throughout the years, research has described the connection between thermal comfort and productivity. Mathematical models have been established in the attempt to predict changes in productivity according to thermal variations in the environment. Some of these models have failed for a number of reasons, including the understanding of the effect that several environment variables have had on performance. From this context, a systematic literature review was carried out with the aim of verifying the connection between thermal comfort and productivity and the combinations of different thermal and personal factors that can have an effect on productivity. A hundred and twenty-eight articles were found which show a connection between productivity and some thermal comfort variables. By means of specific inclusion and exclusion criteria, 60 articles were selected for a final analysis. The main conclusions found in this study were: (i) the vast majority of research uses subjective measures and/or a combination of methods to evaluate productivity; (ii) performance/productivity can be attained within an ampler temperature range; (iii) few studies present ways of calculating productivity.