Critical success factors for campus interaction spaces and services – a systematic literature review

Investigating the nexus between critical success factors, supportive leadership, and entrepreneurial success: evidence from the renewable energy projects

This study focuses on entrepreneurs associated with construction-based renewable energy projects located in Pakistan. The objectives of this research to identify the critical factors that affect the success of entrepreneurs. We used three dimensions of critical success factors such as government support (GS), access to finance (AF), and personality traits (PTs). This study consists of four important direct and indirect relationships. First, we examine the direct relationship between critical success factors (CSFs) and the success of entrepreneurs. Second, we investigate the direct relationship between CSFs and supportive leadership (SL). Third, we also examine the indirect relationship of supportive leadership between CSFs and the success of entrepreneurs. Fourth, we test the direct relationship between supportive leadership and the success of entrepreneurs. In this study, we collected data from 255 entrepreneurs using convenience sampling techniques associated with construction-based renewable energy projects in Pakistan. A five-point Likert scale is used for data collection through a research questionnaire. The direct and indirect path analyses were tested using structural equation modeling (SEM). The results of this study conclude. First, in the direct relationship, all the critical success factors, i.e., personality traits, access to finance, and government support, positively and significantly impact entrepreneurs' success. Second, the results confirmed that all critical success factors positively correlate with supportive leadership. Third, the results also revealed that supportive leadership significantly and positively mediates the relationship between the three CSFs and the success of entrepreneurs. Fourth, the outcomes also demonstrate that supportive leadership positively affects the success of entrepreneurs. The outcomes of this study also suggest some theoretical and practical suggestions for academicians and entrepreneurial personnel.

The 5-Minute Campus

As campuses wish to stimulate interactions among different campus users, we aim to identify why some locations are successful in fostering unplanned meetings while others are not. This can help campus managers, directors, and other practitioners to optimize their campus to facilitate unplanned meetings between academic staff and companies. Findings of a previous survey were discussed in five focus groups, which were transcribed and thematically coded. Three separate theme groups were identified: function (food, drinks, events, work, facilities), space (distance, experience, accessibility, characteristics), and organization (coherence, culture, organization). Time was an overarching constraint, influencing all other themes. There were three natural moments for unplanned meetings: during short breaks, lunch breaks, and events. The outcomes suggest a 5-minute campus as the environment of interaction; a campus where natural moments, locations, and travel time for unplanned meetings are designed and aligned: (1) under 5 min walking for short workplace breaks, (2) approximately 5 min travel time for lunch breaks, and (3) over 5 min travel time for events, depending on the event length and anticipated knowledge gain.

Workplace impact on employees: A Lifelines Corona Research Initiative on the return to work

A large proportion of the global workforce migrated home during the COVID-19 pandemic and subsequent lockdowns. It remains unclear what the exact differences between home workers and non-home workers were, especially during the pandemic when a return to work was imminent. How were building, workplace, and related facilities associated with workers' perceptions and health? What are the lessons to be learned? Lifelines Corona Research Initiative was used to compare employees' workplaces and related concerns, facilities, work quality, and health in a complete case analysis (N = 12,776) when return to work was imminent. Mann-Whitney U, logistic regression, and Wilcoxon matched-pairs were used for analyses. Notwithstanding small differences, the results show that home workers had less favourable scores for concerns about and facilities of on-site buildings and workplaces upon return to work, but better scores for work quality and health than non-home workers. However, additional analyses also suggest that building, workplace, and related facilities may have had the capacity to positively influence employees' affective responses and work quality, but not always their health.

On Serendipitous Campus Meetings: A User Survey

With campuses opening up and stimulating interactions among different campus users more and more, we aim to identify the characteristics of successful meeting places (locations) on campus. These can help practitioners such as campus managers and directors to further optimize their campus to facilitate unplanned or serendipitous meetings between academic staff and companies. A survey on three Dutch campuses, including questions on both services and locations, was analyzed both spatially and statistically using principal component (PC) and regression analysis. Four PCs were found for services (Relax, Network, Proximity and Availability) and three PCs were found for locations (Aesthetics, Cleaned and Indoor Environment). Personal characteristics as explanatory variables were not significant or only had very small effect sizes, indicating that a campus' design does not need to be tailored to certain user groups but can be effective for all. The pattern of successful locations is discussed, including the variables in each PC. These PCs provide a framework for practitioners who want to improve their campus' design to further facilitate unplanned meetings, thus contributing to cooperation between campus users, hopefully leading to further innovation.

Facilitating campus interactions – critical success factors according to university facility directors

Purpose

The purpose of this paper is to investigate which critical success factors (CSFs) influence interaction on campuses as identified by the facility directors (FDs) of Dutch university campuses and to discuss how these compare with the literature.

Design/methodology/approach

All 13 Dutch university campus FDs were interviewed (office and walking interview), focussing on CSFs relating to spaces and services that facilitate interaction. Open coding and thematic analysis resulted in empirically driven categories indicated by the respondents. Similarities and differences between the CSFs as previously identified in the literature are discussed.

Findings

The following categories emerged: constraints, motivators, designing spaces, designing services, building community and creating coherence. The campus is seen as a system containing subsystems and is itself part of a wider system (environment), forming a layered structure. Constraints and motivators are part of the environment but cannot be separated from the other four categories, as they influence their applicability.

Research limitations/implications

This study was limited to interviews with FDs and related staff. The richness of the findings shows that this was a relevant and efficient data collection strategy for the purpose of this study.

Practical implications

By viewing the campus as an open system, this study puts the practical applicability of CSFs into perspective yet provides a clear overview of CSFs related to campus interaction that may be included in future campus design policies.

Social implications

This (more) complete overview of CSFs identified in both literature and practice will help FDs, policymakers and campus designers to apply these CSFs in their campus designs. This improved campus design would increase the number of knowledge sharing interactions, contributing to innovation and valorisation. This could create a significant impact in all research fields, such as health, technology or well-being, benefitting society as a whole.

Originality/value

This study provides a comprehensive overview and comparison of CSFs from both literature and practice, allowing more effective application of CSFs in campus design policies. A framework for future studies on CSFs for interaction on campuses is provided.

The role of shared study space in shaping graduate students’ social networks

Purpose

The purpose of this paper is to study whether the use of a shared study space played a role in shaping graduate students’ social networks by exploring how the copresence in space was related to the structure of friendship and advice networks. The authors first proposed two concepts of spatial copresence: measured spatial-temporal copresence and perceived copresence. The authors then examined the role of copresence through a case study of a shared study space occupied by 27 graduate students in the same department.

Design/methodology/approach

Copresence relations were first constructed through a six-month room access history data set and self-reported data to examine whether measured spatial-temporal copresence was consistent with perceived copresence. Friendship and advice network relations were then analyzed with copresence, social media connections, class project collaboration relations and social homophily (nationality, gender, cohort) through quadratic assignment procedure (QAP) and MQAP analysis.

Findings

The authors found that students who used the shared study space more often reported more friendship and advice ties. The perceived copresence and the measured spatial-temporal copresence were highly correlated. Copresence relations, as measured by survey and room access history, were both significantly correlated with advice relation, which was associated with perceived social support.

Originality/value

This study contributes to the debate about whether “space” continues to play significant roles in graduate students’ social networks in the context of flexible learning environments. The results also reveal new directions for research methods in studying spatial proximity in flexible settings.

An on-campus university student accommodation model

Purpose

The purpose of this paper is to develop a model that can be used as a guide for the provision, adaptation and management of on-campus student accommodation spaces and services.

Design/methodology/approach

A phenomenological research strategy was used for the study. Qualitative data were collected by means of focus group discussions (FGDs) and observations. A total of ten FGDs were conducted. The student accommodations were observed to augment the information gathered through the FGDs. The data was analysed thematically.

Findings

The study found that students perceived some spaces and services as essential, whereas others were perceived as nonessential. Spaces including washroom, sleeping space, kitchen, laundry area and dry line, sick bay, computer area and study area, as well as services such as electricity, water, security, fire safety, internet, study furniture, health care, generators, electric fittings, ventilation, maintenance, pest control, refuse collection and cleaning were perceived as the most essential spaces and services required in student accommodations. It also became evident that apart from the spaces and services aforementioned, a student accommodation should also be provided with spaces and services that promote students’ well-being and leisure.

Practical implications

The model can be used as a guide by estate, facility, maintenance and hostel managers to effectively manage on-campus university student accommodation spaces and services. Moreover, the model can assist to ensure that all spaces and services perceived as essential are provided when designing, constructing or upgrading student accommodations.

Originality/value

Although several studies have been conducted on student accommodations, studies that mainly focused on identifying and prioritising the spaces and services required in student accommodations is lacking.