Behavioral strategy: mapping the trends, sources and intellectual evolution

What Can Public Health Administration Learn from the Decision-Making Processes during COVID-19?

Human decision-making is prone to biases and the use of heuristics that can result in making logical errors and erroneous causal connections, which were evident during COVID-19 policy developments and potentially contributed to the inadequate and costly responses to COVID-19. There are decision-making frameworks and tools that can improve organisational decision-making. It is currently unknown as to what extent public health administrations have been using these structured organisational-level decision-making processes to counter decision-making biases. Current reviews of COVID-19 policies could examine not just the content of policy decisions but also how decisions were made. We recommend that understanding whether these decision-making processes have been used in public health administration is key to policy reform and learning from the COVID-19 pandemic. This is a research and practice gap that has significant implications for a wide range of public health policy areas and potentially could have made a profound difference in COVID-19-related policy responses.

Future perspective of socioemotional wealth (SEW) in family businesses

Purpose

The study provides the emergence and evolution of the socioemotional wealth (SEW) concept in the family business field from 2007 (the inception date) until 2021. To provide a better overview of this notion, the study unfolds a deeper understanding of this term throughout the systematic literature review (SLR).

Design/methodology/approach

The study applies a systematic literature review (SLR) by analyzing the sample of 185SEW articles extracted from the Scopus database. To identify all relevant studies, the article selection process was carefully designed and divided into two phases with clear steps: identification of studies via databases and identification of studies via previous studies' reference lists. Selected studies were analyzed using the Bibliometrix R-tool, resulting in an analysis of the evolution of the trends in the SEW literature, citation analysis, and network analysis. Finally, this SLR included the content analysis of the 25 most-cited SEW articles.

Findings

The study provides a relevant and comprehensive overview facilitating empirical and theoretical research in this field and paving the way to develop new themes. The bottom line of the important findings is that the SEW concept is relatively new, alluding to a wealthy venue for future works. Other results and implications are discussed on the family business and SEW theme. Additionally, the study provides suggestions which could be used for future works in this area.

Originality/value

This is the first article related to the SEW concept in the family business. It portrays a clear picture of this field, providing relevant information on what has been done, as well as what the future possibilities are that might bode the future horizons in family businesses.

Design thinking traits and cognitive passive resistance: mediating effect of linear thinking

Purpose

The purpose of this study is to theoretically link design thinking with behavioural strategy, using empirical results that relate three cognitive dimensions: design thinking personality traits, cognitive passive resistance and linear thinking, and, consequently, determine: if there is a negative relationship between design thinking traits and cognitive passive resistance and if this relationship is mediated by linear thinking.

Design/methodology/approach

This study used a quantitative methodology of covariance-based structural equation modelling. The data were collected from a three-scale, self-completed questionnaire, which was constructed using the existing modelling of the academic literature. The questionnaire was validated by confirmatory factor analysis and applied to a sample of 342 professional engineering and business graduates in Colombia.

Findings

The results of the structural equation modelling demonstrate a negative relationship between design thinking traits and cognitive passive resistance, and this relationship is mediated by linear thinking. These findings link design thinking and behavioural strategy and build new foundations for future studies, providing further theoretical support to the academic literature’s discussion of the relationship between design thinking and theories of managerial practices and innovation management.

Research limitations/implications

The main limitation of this study is the subjectivity of the answers because of potential bias from the respondents in completing the questionnaire. Another limitation is that the research was conducted only in the context of Colombia, so it is recommended that other studies be carried to generalise the results. This study has several theoretical implications. This study contributes to existing research on design thinking, evidencing a promising field of study to support it theoretically, such as the behavioural strategy. This study also contributes to the literature on innovation management deepening into a field of study that has received less attention in the literature, such as passive cognitive resistance to innovation. Likewise, this study presents a theoretical contribution to the dual process of cognition, proposing a new dimension to the construction of the multidimensional concept of nonlinear thinking. This study also contributes to the behavioural strategy field, evidencing a growing area of application in strategic management, such as design thinking. Finally, this research also proposes the development of a new research avenue about the concept of knowledge hiding as a possible source of innovation resistance.

Practical implications

This research also has implications for business and engineering education and practice. This study’s results suggest that before implementing an organisational initiative such as design thinking, which seeks to change people's behaviour, it is necessary to approach it as a cognitive process and develop strategies to mitigate passive cognitive resistance to change. This research’s results also present implications for business and engineering education, evidencing the need to include other perspectives of thinking that allow non-designers to develop creative thinking.

Originality/value

To the best of the authors’ knowledge, this is the first quantitative study on design thinking as a business management concept using linear thinking of non-designers to relate design thinking traits with cognitive passive resistance. This research provides theoretical and empirical support for framing design thinking within the field of behavioural strategy.