Zhang L. The multi-level paths from age diversity to organizational citizenship behaviors: could leader/team-member exchange be answers that benefit the paths?
Front Psychol 2025;
16:1413940. [PMID:
40099021 PMCID:
PMC11911939 DOI:
10.3389/fpsyg.2025.1413940]
[Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/08/2024] [Accepted: 02/14/2025] [Indexed: 03/19/2025] Open
Abstract
Introduction
Organizational citizenship behavior (OCB) plays a crucial role in fostering the continuous growth and development of organizations. This essay aligns with the current labor force structure changes resulting from population aging, focusing on exploring the relationship between age diversity and multi-level OCB.
Methods
A multi-level moderation model was employed to collect data from 882 employees across 87 groups of Chinese state-owned enterprises. Linear regression and hierarchical linear modeling (HLM) were used to test the hypotheses.
Results
The findings of this study indicate that (1) leader-member exchange (LMX) moderates the negative effect of age diversity on group-level organizational citizenship behavior (GOCB); (2) team-member exchange (TMX) moderates the negative relationships between age diversity and individual-level organizational citizenship behavior toward organizations (OCBO) and organizational citizenship behavior toward individuals (OCBI).
Conclusion
The empirical study carries substantial implications for future discourse on human resource practices (HRPs) and research pertaining to population aging within organizational contexts.
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