Emotional intelligent leadership

Emotional intelligence, leadership, and work teams: A hybrid literature review

Emotional intelligence (EI) has been widely researched in different fields of knowledge. This paper reviews the literature on emotional intelligence, leadership, and teams in 104 peer-reviewed articles and reviews provided by the Web of Science and Scopus databases from 1998 to 2022. It is a hybrid or mixed review as it uses both quantitative and qualitative analysis techniques. The aims of this study are a performance analysis of the selected documents (years of publication, country, sectors, techniques used, most cited authors, authors with more publications, journals, journal quartiles, and scope of publication), as well as a co-word analysis using Atlas. ti v8. The results of the quantitative analysis indicate that the majority are empirical works. The qualitative analysis is a co-word analysis providing the following results: (i) classification of authors by major themes-categories (EI, leadership, team), (ii) classification of themes within each major theme: three subcategories in EI, 17 subcategories in leadership, and 19 subcategories in team and, lastly, (iii) classification according to the chronological development of main objectives from the most cited authors' articles we analyzed. Leadership (transformational, emergence, virtual, effective, health, effectiveness) is the major theme we studied. Our in-depth review of the articles has shown that emotionally intelligent leaders improve both behaviors and business results and have an impact on work team performance. It also highlighted a positive relationship between emotional competence and team members' attitudes about work. The new trends focus on the impacts of COVID19, the global crisis due to the Ukraine War, working in VUCA and BANI environments, comparative studies between generations, the application of artificial intelligence and the influence of mindfulness on organizations.

Academic Library Leaders’ Challenges, Difficulties and Skills: An Analysis of Common Experiences

The purpose of this study was to explore the perceptions of academic library leaders of Pakistan about library leadership. Qualitative research design was used with phenomenology approach as the present study aims to investigate what library leaders commonly perceive to be challenges, fundamental difficulties and needed skills to be successful. Data were collected through in-depth interviews from 15 senior academic library leaders. Major challenges found were identity crises followed by communication issues, financial constraints, CPD and administrative issues. The most challenging aspects of being an academic library leader were identified as trying to create awareness, lack of self-development culture and technological issues. The required leadership skills were communication, vision, social interaction, team building, organisational understanding and knowledge sharing. The findings of the study are helpful for current, young and future chief librarians to understand the challenges they may face and to develop the leadership skills needed to cope with these challenges. The study will also be helpful to academic institutions during their recruitment processes; professional associations for training purposes; and library schools for arranging and offering leadership courses.

Relationship between job involvement, leader-member exchange, and innovative behavior of public librarians

Public library leaders require librarians to exhibit markedly high job involvement and notably innovative behaviors to maintain pace with rapidly varying environments. The study examined the relationships between the job involvement, leader–member exchange, and innovative behavior of public librarians through structural equation modeling. The finding identified the antecedents (job involvement and leader–member exchange ) of innovation behavior. Leader–member exchange was a significant moderator of the job involvement–innovative behavior relationship. The findings can enhance understanding of these relationships in the public library context. Finally, the study provided suggestions for leaders within the librarianship profession to develop for themselves and their subordinates.

Leadership and leadership development in academic libraries: a review

Purpose

The purpose of this paper is to highlight academic librarians’ understanding of leadership and leadership development, with the aim to shed light on further research that can inform and improve practices.

Design/methodology/approach

A literature review on academic library leadership was conducted. Particular attention was placed on the three common leadership modes in academic libraries: emergent leadership, team leadership and headship. The review covers librarians’ conception of leadership, desirable leadership capabilities and existing leadership development.

Findings

Librarians view leadership as a process of influence, and understand that leadership does not only come from formal leaders. Lacking is a more structured knowledge of what constitute effect leadership. In the literature, team and emergent leadership have not been adequately explored; most leadership research in the field takes on a headship approach.

Research limitations/implications

The publications reviewed were selective; not all papers on the topic were included.

Practical implications

Featuring the three leadership modes brings librarians’ attention to the crucial differences among them; and hence directs future discussion to a more focused approach that addresses each leadership mode specifically.

Originality/value

This paper differs from previous literature reviews on library leadership; it is the first one comparing and contrasting publications using the three leadership modes.

Change communication can be so simple! The empathic change communication style

Purpose

Deliberate large-scale changes in libraries need an accompanying change management. One of the essential success factors of change management is the communication process, as insensitive communication, using e.g. ambiguous wording or inappropriate tonality can cause great damage throughout the change process. Expert interviews with library managers did show that this change communication does not have to be something elaborate and outstanding using all new technological possibilities, but can be kept simple as the most important factors are to give enough information and to get into a conversation, a personal dialogue with team members. The purpose of this paper is to show the details of a change communication style which enables leaders to cope with deliberate large-scale changes.

Design/methodology/approach

The empathic change communication style (ECCo-Style) will be analyzed and described on the basis of an extensive literature research as well as a qualitative research on practical experiences of leaders of different hierarchical levels of academic and public libraries during the change processes.

Findings

The leader’s own action – and with this his or her communication style – has a signaling effect on team members of which each leader needs to be aware of and which can be used to release an enormous pulse, especially during the change processes.

Originality/value

This ECCo-Style is newly designed.

Emotional intelligence and job satisfaction of academic librarians: An assessment of the relationship

The objective of this study was to investigate the relationship between emotional intelligence and general job satisfaction of librarians. For this purpose, a quantitative study was conducted on librarians serving in university libraries of Pakistan. A randomly selected sample of Pakistani university librarians completed a questionnaire survey measuring their responses on emotional intelligence and job satisfaction. Multiple regression analysis indicated that all indicators of emotional intelligence were significant predictors of job satisfaction. The results showed that self-assessment was the strongest predictor while optimism was the weakest predictor of job satisfaction. The findings are useful for libraries and other organizations interested in developing emotional intelligence and improving workers’ job satisfaction, which ultimately may lead to effective performance.