1
|
Shamszare H, Choudhury A. Clinicians' Perceptions of Artificial Intelligence: Focus on Workload, Risk, Trust, Clinical Decision Making, and Clinical Integration. Healthcare (Basel) 2023; 11:2308. [PMID: 37628506 PMCID: PMC10454426 DOI: 10.3390/healthcare11162308] [Citation(s) in RCA: 11] [Impact Index Per Article: 5.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/27/2023] [Revised: 08/09/2023] [Accepted: 08/10/2023] [Indexed: 08/27/2023] Open
Abstract
Artificial intelligence (AI) offers the potential to revolutionize healthcare, from improving diagnoses to patient safety. However, many healthcare practitioners are hesitant to adopt AI technologies fully. To understand why, this research explored clinicians' views on AI, especially their level of trust, their concerns about potential risks, and how they believe AI might affect their day-to-day workload. We surveyed 265 healthcare professionals from various specialties in the U.S. The survey aimed to understand their perceptions and any concerns they might have about AI in their clinical practice. We further examined how these perceptions might align with three hypothetical approaches to integrating AI into healthcare: no integration, sequential (step-by-step) integration, and parallel (side-by-side with current practices) integration. The results reveal that clinicians who view AI as a workload reducer are more inclined to trust it and are more likely to use it in clinical decision making. However, those perceiving higher risks with AI are less inclined to adopt it in decision making. While the role of clinical experience was found to be statistically insignificant in influencing trust in AI and AI-driven decision making, further research might explore other potential moderating variables, such as technical aptitude, previous exposure to AI, or the specific medical specialty of the clinician. By evaluating three hypothetical scenarios of AI integration in healthcare, our study elucidates the potential pitfalls of sequential AI integration and the comparative advantages of parallel integration. In conclusion, this study underscores the necessity of strategic AI integration into healthcare. AI should be perceived as a supportive tool rather than an intrusive entity, augmenting the clinicians' skills and facilitating their workflow rather than disrupting it. As we move towards an increasingly digitized future in healthcare, comprehending the among AI technology, clinician perception, trust, and decision making is fundamental.
Collapse
Affiliation(s)
| | - Avishek Choudhury
- Industrial and Management Systems Engineering, West Virginia University, Morgantown, WV 26506, USA;
| |
Collapse
|
2
|
Choudhury A, Shamszare H. Investigating the Impact of User Trust on the Adoption and Use of ChatGPT: Survey Analysis. J Med Internet Res 2023; 25:e47184. [PMID: 37314848 DOI: 10.2196/47184] [Citation(s) in RCA: 51] [Impact Index Per Article: 25.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/10/2023] [Revised: 04/19/2023] [Accepted: 05/25/2023] [Indexed: 06/15/2023] Open
Abstract
BACKGROUND ChatGPT (Chat Generative Pre-trained Transformer) has gained popularity for its ability to generate human-like responses. It is essential to note that overreliance or blind trust in ChatGPT, especially in high-stakes decision-making contexts, can have severe consequences. Similarly, lacking trust in the technology can lead to underuse, resulting in missed opportunities. OBJECTIVE This study investigated the impact of users' trust in ChatGPT on their intent and actual use of the technology. Four hypotheses were tested: (1) users' intent to use ChatGPT increases with their trust in the technology; (2) the actual use of ChatGPT increases with users' intent to use the technology; (3) the actual use of ChatGPT increases with users' trust in the technology; and (4) users' intent to use ChatGPT can partially mediate the effect of trust in the technology on its actual use. METHODS This study distributed a web-based survey to adults in the United States who actively use ChatGPT (version 3.5) at least once a month between February 2023 through March 2023. The survey responses were used to develop 2 latent constructs: Trust and Intent to Use, with Actual Use being the outcome variable. The study used partial least squares structural equation modeling to evaluate and test the structural model and hypotheses. RESULTS In the study, 607 respondents completed the survey. The primary uses of ChatGPT were for information gathering (n=219, 36.1%), entertainment (n=203, 33.4%), and problem-solving (n=135, 22.2%), with a smaller number using it for health-related queries (n=44, 7.2%) and other activities (n=6, 1%). Our model explained 50.5% and 9.8% of the variance in Intent to Use and Actual Use, respectively, with path coefficients of 0.711 and 0.221 for Trust on Intent to Use and Actual Use, respectively. The bootstrapped results failed to reject all 4 null hypotheses, with Trust having a significant direct effect on both Intent to Use (β=0.711, 95% CI 0.656-0.764) and Actual Use (β=0.302, 95% CI 0.229-0.374). The indirect effect of Trust on Actual Use, partially mediated by Intent to Use, was also significant (β=0.113, 95% CI 0.001-0.227). CONCLUSIONS Our results suggest that trust is critical to users' adoption of ChatGPT. It remains crucial to highlight that ChatGPT was not initially designed for health care applications. Therefore, an overreliance on it for health-related advice could potentially lead to misinformation and subsequent health risks. Efforts must be focused on improving the ChatGPT's ability to distinguish between queries that it can safely handle and those that should be redirected to human experts (health care professionals). Although risks are associated with excessive trust in artificial intelligence-driven chatbots such as ChatGPT, the potential risks can be reduced by advocating for shared accountability and fostering collaboration between developers, subject matter experts, and human factors researchers.
Collapse
Affiliation(s)
- Avishek Choudhury
- Industrial and Management Systems Engineering, Benjamin M. Statler College of Engineering and Mineral Resources, West Virginia University, Morgantown, WV, United States
| | - Hamid Shamszare
- Industrial and Management Systems Engineering, Benjamin M. Statler College of Engineering and Mineral Resources, West Virginia University, Morgantown, WV, United States
| |
Collapse
|
3
|
Hussain M, Rasool SF, Xuetong W, Asghar MZ, Alalshiekh ASA. Investigating the nexus between critical success factors, supportive leadership, and entrepreneurial success: evidence from the renewable energy projects. ENVIRONMENTAL SCIENCE AND POLLUTION RESEARCH INTERNATIONAL 2023; 30:49255-49269. [PMID: 36764994 DOI: 10.1007/s11356-023-25743-w] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Subscribe] [Scholar Register] [Received: 10/30/2022] [Accepted: 02/01/2023] [Indexed: 04/16/2023]
Abstract
This study focuses on entrepreneurs associated with construction-based renewable energy projects located in Pakistan. The objectives of this research to identify the critical factors that affect the success of entrepreneurs. We used three dimensions of critical success factors such as government support (GS), access to finance (AF), and personality traits (PTs). This study consists of four important direct and indirect relationships. First, we examine the direct relationship between critical success factors (CSFs) and the success of entrepreneurs. Second, we investigate the direct relationship between CSFs and supportive leadership (SL). Third, we also examine the indirect relationship of supportive leadership between CSFs and the success of entrepreneurs. Fourth, we test the direct relationship between supportive leadership and the success of entrepreneurs. In this study, we collected data from 255 entrepreneurs using convenience sampling techniques associated with construction-based renewable energy projects in Pakistan. A five-point Likert scale is used for data collection through a research questionnaire. The direct and indirect path analyses were tested using structural equation modeling (SEM). The results of this study conclude. First, in the direct relationship, all the critical success factors, i.e., personality traits, access to finance, and government support, positively and significantly impact entrepreneurs' success. Second, the results confirmed that all critical success factors positively correlate with supportive leadership. Third, the results also revealed that supportive leadership significantly and positively mediates the relationship between the three CSFs and the success of entrepreneurs. Fourth, the outcomes also demonstrate that supportive leadership positively affects the success of entrepreneurs. The outcomes of this study also suggest some theoretical and practical suggestions for academicians and entrepreneurial personnel.
Collapse
Affiliation(s)
- Muttahir Hussain
- School of Management, Guangzhou University, Guangzhou, 510006, China
| | - Samma Faiz Rasool
- College of Business Administration, Al Yamamah University, Riyadh, Kingdom of Saudi Arabia
| | - Wang Xuetong
- School of Management, Guangzhou University, Guangzhou, 510006, China.
| | | | | |
Collapse
|
4
|
Mubarak N, Khan J, Bashir S, Safdar S. Dark side of leadership and information technology project success: the role of mindfulness. JOURNAL OF MANAGERIAL PSYCHOLOGY 2023. [DOI: 10.1108/jmp-04-2022-0182] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 03/28/2023]
Abstract
PurposeThe success of projects is a major challenge for information technology (IT) project-based businesses (PBOs). Employees' negative emotions (NE) disrupt the employees' usual work activities by creating obstacles to routine operations. Organizations should take steps to lessen these NE. The current study assessed the mediating role of NE and the moderating influence of employee mindfulness in the association between despotic leadership (DL) and IT project success (PS).Design/methodology/approachTime-lagged data were collected from 341 employees working in various IT-based project organizations in Pakistan using purposive sampling.FindingsResults were consistent with the authors' hypothesized framework, as DL increases employees' NE, which in turn negatively affects IT PS. In addition, mindfulness plays a buffering role in mitigating the damaging impact of DL on NE.Originality/valuePrevious researchers focused on the positive aspects of leadership and its influence on PS and paid limited attention to the dark leadership style. The authors' study's findings help understand how project-based organizations can reduce employees' NE.
Collapse
|
5
|
Ali A, Jiang X, Ali A, Qadeer A. A moderated mediation model linking entrepreneurial leadership to green innovation: An upper echelons theory perspective. CREATIVITY AND INNOVATION MANAGEMENT 2022. [DOI: 10.1111/caim.12538] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 12/29/2022]
Affiliation(s)
- Adnan Ali
- School of Management Xi'an Jiaotong University Xi'an Shaanxi China
| | - Xu Jiang
- School of Management Xi'an Jiaotong University Xi'an Shaanxi China
| | - Afzaal Ali
- School of Management International Islamic University Islamabad Islamabad Pakistan
- School of Economics and Management North China University of Technology Beijing China
| | - Abdul Qadeer
- School of Management Xi'an Jiaotong University Xi'an Shaanxi China
| |
Collapse
|
6
|
Faisal MN. Role of Industry 4.0 in circular supply chain management: a mixed-method analysis. JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT 2022. [DOI: 10.1108/jeim-07-2021-0335] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
PurposeThe major purpose of this study is to investigate the role of Industry 4.0 in circular supply chain management (CSCM). The study also identifies variables that positively influence circular performance of a supply chain and examines the relationships among them.Design/methodology/approachThis research uses a novel mixed-method exploratory methodology with sequential design. To understand the relationships among the enablers and the role of Industry 4.0 in circular performance of supply chain, a qualitative method (interpretive structural modeling) was utilized. Following the qualitative phase, a questionnaire based quantitative study was conducted and the hypothesized mediating relationships were evaluated through smart-PLS structural equation modeling tool.FindingsThe findings of interpretive structural modeling (ISM) model revealed the hierarchical relationships among the enablers of circular supply chain management based on their relative importance. The variables were clustered in three groups of driver, dependent and linkage variables. The results of the structural model indicated that Industry 4.0 play a mediating role between the driver and dependent variables that influence circular performance in a supply chain.Practical implicationsThe research offers practical insights for supply chains moving in the direction of zero waste by highlighting the important variables that require actions from different stakeholders. The research also reveals the importance of integrating Industry 4.0 technologies in restorative and regenerative cycles of circular supply chain.Originality/valueThe originality of the research stems from the scarcity of research on circular supply chain management. The authors argue about the critical role that Industry 4.0 can play in achieving circularity in supply chains.
Collapse
|
7
|
Yu S, Abbas J, Draghici A, Negulescu OH, Ain NU. Social Media Application as a New Paradigm for Business Communication: The Role of COVID-19 Knowledge, Social Distancing, and Preventive Attitudes. Front Psychol 2022; 13:903082. [PMID: 35664180 PMCID: PMC9160995 DOI: 10.3389/fpsyg.2022.903082] [Citation(s) in RCA: 31] [Impact Index Per Article: 10.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/23/2022] [Accepted: 04/11/2022] [Indexed: 01/19/2023] Open
Abstract
Business firms and the public have encountered massive consequences of the COVID-19 pandemic. This pandemic has become the most significant challenge and influenced all communities. This research study focuses on exploring the relationship between COVID-19 knowledge, social distancing, individuals' attitudes toward social media use, and practices of using social media amid the COVID-19 crisis. This study examines how attitudes toward social media use mediate the linkage between COVID-19 knowledge, social distancing, and practices for social media use. This survey uses a non-probability convenience sampling approach to collect samples and recruit willing respondents with their consent for data collection. This study recorded the feedback from 348 participants who encountered the indirect/direct effects of nationwide lockdowns, restrictions on social gatherings, and COVID-19 infection. The findings validate the proposed hypotheses for their direct effects and indicate significant β-values, t-statistics, and the p-values at p <0.001. The results validate a relationship between the COVID-19 knowledge of and social distancing practices. Similarly, the results approved a positive link between social distancing and attitudes toward social media use amid COVID-19. The findings validate the relation between social distancing and attitudes toward social media use during COVID-19 challenges (β-value = 0.22 and t-statistics = 3.078). The results show the linkage between attitudes toward social media use and practices of using social media (β-value = 0.41, and t-statistics = 7.175). Individuals' attitude toward social media use during COVID-19 mediates the connection between COVID-19 knowledge and COVID-19 practices of using social media use. The results validate the first mediation at β-value = 0.21 and t-statistic = 5.327. Similarly, the findings approve that attitudes toward social media use in the pandemic have positively mediated the relation between distancing and practices for social media use amid the crisis of COVID-19 (β-value = 0.09 and t-statistic = 2.633). The findings indicate how people have been indulged in social media to pave their business communication needs. The results provide valuable insights for the global business community. This study provides a systematic and holistic research model that helps in exploring the consequences of COVID-19. The generalizability of the findings provides valuable directions for future research related to the current pandemic.
Collapse
Affiliation(s)
- Songbo Yu
- Institute of Food and Strategic Reserves, Nanjing University of Finance and Economics, Nanjing, China
| | - Jaffar Abbas
- School of Media and Communication, Shanghai Jiao Tong University, Shanghai, China
| | - Anca Draghici
- Faculty of Management in Production and Transportation, Politehnica University of Timisoara, Timisoara, Romania
| | - Oriana Helena Negulescu
- Faculty of Economic Sciences and Business Administration, Transilvania University of Brasov, Brasov, Romania
| | - Noor Ul Ain
- School of Management Sciences, Quad-i-Azam University, Islamabad, Pakistan
| |
Collapse
|
8
|
ABUALOUSH SHADI, OBEIDAT ABDALLAHMISHAEL, ABUSWEILEMA MOHAMMEDA, KHASAWNEH MOHAMMADMANSOUR. HOW DOES ENTREPRENEURIAL LEADERSHIP PROMOTE INNOVATIVE WORK BEHAVIOUR? THROUGH MEDIATING ROLE OF KNOWLEDGE SHARING AND MODERATING ROLE OF PERSON-JOB FIT. INTERNATIONAL JOURNAL OF INNOVATION MANAGEMENT 2022. [DOI: 10.1142/s1363919622500116] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/18/2022]
Abstract
The purpose of this study is to clarify the effects of entrepreneurial leadership (EL) on innovative work behaviour (IWB). It also heightens the perception of the pathways to improve innovative work behaviour by evaluating the mediating role of knowledge sharing (KS) and of person–job fit. The findings indicate that KS mediates the effects of EL on innovative work behaviour. In addition, the influences of KS on aspects of innovative work behaviour are different and depend on the extent of person–job fit. This paper highlights the important role of person–job fit in enhancing the effects of KS activities and innovative work behaviour. The study provides evidence that EL is the main driving force of KS and innovative work behaviour performance. Thus, organisations should prioritise implementing leadership development programs to stimulate KS activities and foster the firm’s innovative work behaviour. This study conducts a questionnaire survey and applies Structural Equation Modelling (SEM) to test hypotheses in the proposed research model based on data collected from 355 participants in Jordanian firms Securities Commission list of approximately 235 enterprises. Originality/value. The study significantly fills the gaps in the literature that emphasises how KS mediates the influence of EL on innovative work behaviour. By exploring the moderator of a person–job fit, this paper significantly contributes to advancing the deeper insight of the specific conditions to strengthen the relationship between KS and innovative work behaviour.
Collapse
Affiliation(s)
- SHADI ABUALOUSH
- Department of Management Information Systems, Faculty of Administrative Science and Finance, Irbid National University, Jordan
| | | | - MOHAMMED A. ABUSWEILEMA
- Department of Business Administration, Faculty of Business Administration College, American University in the Emirates, Dubai, United Arab Emirates
| | | |
Collapse
|
9
|
Hussain N, Li B. Entrepreneurial Leadership and Entrepreneurial Success: The Role of Knowledge Management Processes and Knowledge Entrepreneurship. Front Psychol 2022; 13:829959. [PMID: 35422738 PMCID: PMC9004471 DOI: 10.3389/fpsyg.2022.829959] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/06/2021] [Accepted: 02/10/2022] [Indexed: 11/29/2022] Open
Abstract
Various leadership styles have been widely studied to understand success. However, little research has empirically explored how entrepreneurial leadership (EL) influences entrepreneurial success (ES). Moreover, the role of knowledge management processes (KMPs) and knowledge entrepreneurship (KE) have been overlooked. Thus, using a knowledge-based view theory, this study aims to determine the relationship between EL and ES, mediated through KMPs. In addition, for a better understanding, the study also used KE as a moderator. A quantitative survey method has been employed to collect data from 390 entrepreneurial venture (EV) owners, co-founders, and managers in tech-oriented ventures (IT and Software-based) operating in Pakistan. Smart partial least squares (PLS) statistical software was used to analyze the impact mechanism of EL on ES through the structural equation model. The findings revealed that EL style positively influences ES. In addition, KMPs fully mediate the relationship between EL and ES. Furthermore, KE as a moderator, strengthens the relationships between EL and the knowledge management process. Theoretically, this study has complemented and enriched research on the influence mechanism between EL and ES. Practically, this study has important implications for leaders, managers, and founders to promote KMPs to achieve ES.
Collapse
Affiliation(s)
- Nida Hussain
- Business School, Zhengzhou University, Zhengzhou, China
- Yunus Social Business Center, Zhengzhou University, Zhengzhou, China
| | - Baoming Li
- Business School, Zhengzhou University, Zhengzhou, China
- Yunus Social Business Center, Zhengzhou University, Zhengzhou, China
| |
Collapse
|
10
|
Pu B, Sang W, Yang J, Ji S, Tang Z. The Effect of Entrepreneurial Leadership on Employees’ Tacit Knowledge Sharing in Start-Ups: A Moderated Mediation Model. Psychol Res Behav Manag 2022; 15:137-149. [PMID: 35058720 PMCID: PMC8765602 DOI: 10.2147/prbm.s347523] [Citation(s) in RCA: 4] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/08/2021] [Accepted: 01/02/2022] [Indexed: 12/04/2022] Open
Abstract
Background This study explores the causal relationship between entrepreneurial leadership and employees’ tacit knowledge sharing in start-ups. Construct a moderated mediation model to test the mediating role of affective commitment and the moderating role of career growth opportunities. Methods A questionnaire was used to collect data, and 485 samples of employees in Chinese start-ups were collected. Regression analysis and structural equation model were used to analyze data and verify hypotheses. Results The study shows that entrepreneurial leadership has a significant positive effect on employees’ affective commitment and tacit knowledge sharing. Affective commitment plays a mediating effect between entrepreneurial leadership and employees’ tacit knowledge sharing. Career growth opportunities play a positive moderating role in the impact of entrepreneurial leadership on affective commitment and tacit knowledge sharing, and positively moderate the indirect effect of entrepreneurial leadership on tacit knowledge sharing through affective commitment. Conclusion The research illustrates that the managers of start-ups can improve employees’ affective commitment by giving full play to entrepreneurial leadership and combining the career growth opportunities provided by the organization. Employees’ tacit knowledge sharing behavior is stimulated, providing guiding value for knowledge management and the human resource management of start-ups.
Collapse
Affiliation(s)
- Bo Pu
- School of Public Affairs and Administration, University of Electronic Science and Technology of China, Chengdu, 611731, People’s Republic of China
- School of Business and Tourism, Sichuan Agricultural University, Chengdu, 611830, People’s Republic of China
- Correspondence: Bo Pu; Wenyuan Sang Email ;
| | - Wenyuan Sang
- School of Business and Tourism, Sichuan Agricultural University, Chengdu, 611830, People’s Republic of China
| | - Juan Yang
- School of Economics and Management, Southwest Jiaotong University, Chengdu, 610031, People’s Republic of China
| | - Siyu Ji
- School of Business and Tourism, Sichuan Agricultural University, Chengdu, 611830, People’s Republic of China
| | - Zhiwei Tang
- School of Public Affairs and Administration, University of Electronic Science and Technology of China, Chengdu, 611731, People’s Republic of China
| |
Collapse
|
11
|
Understanding the Impact of Transformational Leadership on Project Success: A Meta-Analysis Perspective. COMPUTATIONAL INTELLIGENCE AND NEUROSCIENCE 2021; 2021:7517791. [PMID: 34707652 PMCID: PMC8545595 DOI: 10.1155/2021/7517791] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Figures] [Subscribe] [Scholar Register] [Received: 09/03/2021] [Revised: 09/26/2021] [Accepted: 10/04/2021] [Indexed: 11/25/2022]
Abstract
This paper aims to systematically analyze the reasons for the differences in the relationship between transformational leadership (TL) and project success and apply meta-analysis to summarize which dimensions of TL are the main driving forces for project success. Adopting the meta-analysis approach, we investigated 31 independent studies (N = 6475) and studied the theoretical moderators of this relationship from the perspectives of mediating variables, cultural background, and document type to test whether the moderating effects can explain the inconsistent research results. The results reveal that TL positively affects project success and leadership charm is the primary driver of TL. Also, the existence of a mediating mechanism has a more significant impact on the success of the leading project. Meanwhile, compared with project construction under the Western cultural background, countries with Eastern culture are more inclined to use a people-oriented philosophy for project management to promote project success. This research provides an empirical perspective to help project leaders select management talents, regulate leaders' words and deeds, and cultivate technical and soft leadership skills. Besides, this paper proposes a unique and nuanced view of the relationship between TL and project success, enhancing people's understanding of the TL's role in influencing project success.
Collapse
|
12
|
Xanthopoulou S, Kessopoulou E, Tsiotras G. KM tools alignment with KM processes: the case study of the Greek public sector. KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE 2021. [DOI: 10.1080/14778238.2021.1882891] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/22/2022]
Affiliation(s)
- Styliani Xanthopoulou
- Department of Business Administration, Business Excellence Laboratory, University of Macedonia, Thessaloniki, Greece
| | - Eftychia Kessopoulou
- Department of Business Administration, Business Excellence Laboratory, University of Macedonia, Thessaloniki, Greece
| | - George Tsiotras
- Department of Business Administration, Business Excellence Laboratory, University of Macedonia, Thessaloniki, Greece
| |
Collapse
|
13
|
How exploitative leadership influences on knowledge management processes: the moderating role of organisational citizenship behaviour. INTERNATIONAL JOURNAL OF ORGANIZATIONAL ANALYSIS 2021. [DOI: 10.1108/ijoa-09-2020-2424] [Citation(s) in RCA: 6] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
Drawing on knowledge-based view, social exchange theory and leader-member exchange, this study examines how exploitative leadership (EL) influences knowledge management (KM), its processes, and further investigates the moderating role of organisational citizenship behaviours (OCB) on the relationship between EL and KM.
Design/methodology/approach
Using a quantitative approach, survey data were collected from 356 faculty members in Iraqi public universities, and the direct and moderating relationships were assessed through Hierarchical regression by PROCESS v.3.3 macros in SPSS.
Findings
The study found a significant negative impact of EL on KM, including its processes, especially on knowledge utilisation. The assessment also revealed that OCB has a significant moderating impact on EL, particularly its effect on knowledge creation.
Practical implications
The empirical insights of the study are valuable and precious for policymakers, managers and academics in education sectors of developing countries, to enrich their managerial and scientific performance through addressing EL behaviours while considering the moderating effect of OCB.
Originality/value
The relevance of the study stems from the scarcity of research on EL, while studies on the negative behaviours of leaders as a predictor of KM process failures are significantly limited. Additionally, studies on the moderating impact of OCB on the linkage between EL and KM processes remain limited. This study is one of the earliest studies that investigate these inter-relationships amongst EL, OCB and KM processes.
Collapse
|
14
|
Saide S, Sheng ML. Toward Business Process Innovation in the Big Data Era: A Mediating Roles of Big Data Knowledge Management. BIG DATA 2020; 8:464-477. [PMID: 33216653 DOI: 10.1089/big.2020.0140] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 06/11/2023]
Abstract
While recent debate recognizes the importance of big data (BD) and knowledge management (KM) in firm performance, there has been a paucity of literature regarding big data analytics technological (BDAT) and knowledge exploration-exploitation capabilities (KEEC) in the context of business process innovation (BPI). This study aims to identify whether BD and KM can be established in these emerging issues. We used a survey questionnaire to collect data from various firms and industries. We used structural equation modeling (SmartPLS and SPSS) to validate the research model with a sample of 155 companies in a developing country such as Indonesia. The result demonstrates a positive relationship between KEEC and BPI, followed by several significant findings such as BDAT with KEEC; KEEC on big data knowledge management (BDKM); BDKM and BPI; and BDAT on BDKM. In contrast, BDAT is nonsignificant for direct relationship on BPI, and interestingly, it becomes a significant result after mediated by BDKM. Similarly, BDKM has successfully mediated the relationship between KEEC and BPI. The management level ideally develops and increases such a knowledge creation/acquisition practices and BDAT in an organization to gain more meaningful benefits from these two capabilities. BDAT, KEEC, and BDKM simultaneously are a clear antecedent approach, which ultimately results in flexibility, effectiveness, and effectivity of BPI. The cases of this research are profit firms in a developing country such as Indonesia. A future study could be considered in different settings such as type of industries or more specific company's type, the economy level of countries (comparing between developed and developing countries), and environmental dynamical. A novel field of study is the inclusion of knowledge exploration-exploitation and BDAT that drives BPI.
Collapse
Affiliation(s)
- Saide Saide
- Department of Information Management, National Taiwan University of Science and Technology, Taipei, Taiwan
| | - Margaret L Sheng
- Department of Information Management, National Taiwan University of Science and Technology, Taipei, Taiwan
- Department of Business Administration, National Taiwan University of Science and Technology, Taipei, Taiwan
| |
Collapse
|
15
|
Sahibzada UF, Latif KF, Xu Y, Khalid R. Catalyzing knowledge management processes towards knowledge worker satisfaction: fuzzy-set qualitative comparative analysis. JOURNAL OF KNOWLEDGE MANAGEMENT 2020. [DOI: 10.1108/jkm-02-2020-0093] [Citation(s) in RCA: 19] [Impact Index Per Article: 3.8] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/17/2022]
Abstract
Purpose
Constructed upon the knowledge-based view, the purpose of this study is to investigate the interrelationship between internal marketing, knowledge management processes and knowledge worker satisfaction. The study also postulates that specific combinations of internal marketing dimensions and knowledge management processes can lead to improved knowledge worker satisfaction.
Design/methodology/approach
The study sample is gathered from 248 personnel of Pakistan higher education institutions (HEI’s). The interrelationships are checked through Smart PLS 3.2.8. The fuzzy set qualitative comparative analysis (fsQCA) is used to examine configurational paths for improving knowledge worker satisfaction.
Findings
The results of the study show that in HEI’s, internal marketing has a substantial influence on knowledge management processes, and knowledge management processes strongly enhance knowledge worker satisfaction. The result from fsQCA reveals multiple configurational paths to improve knowledge worker satisfaction.
Originality/value
There is a scarcity of research that has explored the association of internal marketing, knowledge management processes and knowledge worker satisfaction. This study attempts to examine their inter-relationships in HEI’s. Methodologically, the study contributes by combining direct and configurational methods to foster the knowledge of organizational (higher education) matters. The use of fsQCA reveals multiple pathways to improve knowledge worker satisfaction and exposes asymmetric relationships between internal marketing and knowledge management processes that lead to knowledge worker satisfaction. The study identifies the interactions among variables that might not be directly obvious via conventional symmetric methods.
Collapse
|