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de Mattos CS, Fettermann DC, Cauchick-Miguel PA. Service modularity: literature overview of concepts, effects, enablers, and methods. SERVICE INDUSTRIES JOURNAL 2019. [DOI: 10.1080/02642069.2019.1572117] [Citation(s) in RCA: 4] [Impact Index Per Article: 0.7] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/27/2022]
Affiliation(s)
- Camila Silva de Mattos
- Department of Production and Systems Engineering, Universidade Federal de Florianópolis, Florianópolis, Brazil
| | - Diego Castro Fettermann
- Department of Production and Systems Engineering, Universidade Federal de Florianópolis, Florianópolis, Brazil
| | - Paulo A. Cauchick-Miguel
- Department of Production and Systems Engineering, Universidade Federal de Florianópolis, Florianópolis, Brazil
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