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Carbonera JB, Silva SMD, Cunha CJCDA. Leading a hospital in the COVID-19 pandemic: an integrative review. CIENCIA & SAUDE COLETIVA 2025; 30:e14682023. [PMID: 40298723 DOI: 10.1590/1413-81232025304.14682023] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/30/2023] [Accepted: 03/25/2024] [Indexed: 04/30/2025] Open
Abstract
The objective of this review was to investigate the experiences lived by leaders during the pandemic period and their potential contributions. It is an integrative review based on the methodology proposed by Whittemore and Knafl (2005). The search was conducted in the following databases: PubMed/Medline, Embase, Scopus, Web of Science, PsycINFO, LILACS, SciELO, and CINAHL, resulting in the retrieval of 1,538 articles. In the analysis of the included articles, the difficulties faced by identified leaderships were: fear, stress, burnout syndrome, insecurity, prejudice, anger, communication problems, external challenges related to lockdown, school and daycare closures, Personal Protective Equipment, budget and funding, separation of family members from the hospital, overload, and difficulties in leading the team and leading individually. In cases where the leader managed to deal with the difficulties and shifted their focus to people-focused leadership, it was possible to confront one of the greatest health crises in history. Leadership produced positive outcomes such as streamlining, a sense of professional appreciation, improvement in continuous education, strengthening of team spirit, knowledge sharing, and development of health services.
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Affiliation(s)
- Jakeline Becker Carbonera
- Universidade Federal de Santa Catarina. R. Eng. Agronômico Andrei Cristian Ferreira s/n, Trindade. 88040-900 Florianópolis SC Brasil.
| | - Solange Maria da Silva
- Universidade Federal de Santa Catarina. R. Eng. Agronômico Andrei Cristian Ferreira s/n, Trindade. 88040-900 Florianópolis SC Brasil.
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Gautham KS, Katakam L, Eickhoff J, McAdams R. Leadership Challenges in Neonatal Services during the COVID-19 Pandemic. Am J Perinatol 2025. [PMID: 40049607 DOI: 10.1055/a-2551-5143] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 04/01/2025]
Abstract
This study aimed to identify key challenges, barriers, personal experiences, coping mechanisms, and lessons learned by neonatal health care leaders during the COVID-19 pandemic, because they are not well documented.Voluntary, anonymous, online survey of leaders in perinatal care systems.A total of 154 leaders responded. The exact number of survey recipients could not be enumerated because the survey was sent via email distribution lists (listservs). The key challenges reported included managing patient and family-centered care, staffing shortages, education and training, resource allocation, communication, support systems, and maintaining trust in a time of uncertainty. Common self-care techniques included exercise, sleep, meditation, social support, and taking time off. Respondents highlighted lessons such as the critical importance of effective communication, flexibility, teamwork, resilience, and the prioritization of self-care for sustainable leadership.These findings underscore the need for structured crisis management strategies and proactive support systems to strengthen resilience in neonatal health care leaders, enhancing preparedness for future systemic crises. · Leaders in perinatal care faced significant challenges during the COVID-19 pandemic.. · Key challenges were managing patient/family-centered care, staffing shortages, communication, and trust.. · Structured crisis management strategies and proactive support systems for resilience are required..
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Affiliation(s)
- Kanekal Suresh Gautham
- Department of Pediatrics, University of Central Florida College of Medicine, Orlando, Florida
| | - Lakshmi Katakam
- Department of Pediatrics, Duke University, Durham, North Carolina
| | - Jens Eickhoff
- Department of Pediatrics, University of Wisconsin School of Medicine and Public Health, Madison, Wisconsin
| | - Ryan McAdams
- Department of Pediatrics, University of Wisconsin School of Medicine and Public Health, Madison, Wisconsin
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James AH, Dimond R, Jones A, Watkins D, Kelly D. Leading through the COVID-19 pandemic: Experiences of UK Executive Nurse Directors. J Adv Nurs 2025; 81:1463-1475. [PMID: 39003631 PMCID: PMC11810490 DOI: 10.1111/jan.16329] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/12/2024] [Revised: 06/17/2024] [Accepted: 06/29/2024] [Indexed: 07/15/2024]
Abstract
AIM To explore the challenges experienced by Executive Nurse Directors during the COVID-19 pandemic, and to inform future nursing leadership strategies. DESIGN A qualitative research project involving interviews with 21 Executive Nurse Directors from England and Wales. METHODS Participants were purposively sampled and recruited through Chief Nursing Officers and nursing leadership networks. Semi-structured interviews were conducted and recorded online via Teams. Braun and Clarke's approach to thematic reflexive analysis was applied to data analysis. RESULTS Executive Nurse Directors played a critical role during the COVID-19 pandemic. Six themes are explored: tensions, and adaptive response to personal leadership styles; uncertainty and support at the board level; responding to national political decision-making; the personal and emotional impact of the role and the sources of effective support; the voice and public profile of nursing; lessons learnt and strategies for future leadership development. Enablers of decision-making included effective multidisciplinary working, freedom from normal organizational constraints, support for innovation, and the development of stronger bonds with colleagues. Barriers to decision-making included limited knowledge of the virus and its impact and lack of guidance, particularly at a national level. Priorities, strategies and actions for recovery include recognizing the emotional impact of being in a high-level decision-making role, protecting staff from burnout and understanding the long-term implications of pandemic work for nurse leaders. CONCLUSION Future strategies for nursing leadership during public health, national and global emergencies are recommended. IMPACT This study contributes to the literature exploring the Executive Nurse Director role and their experiences of leading through the COVID-19 pandemic, and identifies priorities, strategies and actions for recovery and learning for the future of senior leadership. REPORTING METHOD The study adhered to the Consolidated Criteria for Reporting Qualitative Research. PATIENT OR PUBLIC CONTRIBUTION No patient or public contribution.
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Affiliation(s)
| | | | - Aled Jones
- School of Nursing and MidwiferyPlymouth UniversityPlymouthUK
| | | | - Daniel Kelly
- School of Healthcare SciencesCardiff UniversityWalesUK
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Velasco Arias JM, Peres AM, Nunes MGJ, Escandell Rico FM, Noreña-Peña A. Essential competencies required of nurse managers in times of COVID-19: A scoping review. Int Nurs Rev 2024. [PMID: 39603993 DOI: 10.1111/inr.13070] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/30/2023] [Accepted: 10/29/2024] [Indexed: 11/29/2024]
Abstract
AIM To identify the essential competencies required of nurse managers in healthcare services during the COVID-19 pandemic. BACKGROUND Nurse managers play a vital role in healthcare services organization, requiring a diverse set of competencies. The increasing occurrence of epidemics in recent decades underscores the importance of understanding these competencies in pivotal junctures. The challenges faced during the COVID-19 pandemic present valuable opportunities to recognize the competencies of nurse managers and guide their responsiveness in addressing future health crises. METHODS A scoping review following the Joanna Briggs Institute and Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for scoping reviews guidelines was conducted. A comprehensive search was conducted across six databases (LILACS, BDENF, EMBASE, MEDLINE, SCOPUS, and Web of Science). Results were categorized according to the nurse manager competencies model by the American Organization for Nursing Leadership and were analyzed using the competing values framework model. RESULTS Out of 2033 potentially relevant sources identified, 17 studies met inclusion criteria. A total of 52 competencies were identified and categorized into four thematic categories: (1) the ability to collaborate in times of crisis; (2) maintaining control during a crisis; (3) adapting to changes caused by the crisis; and (4) preserving competitiveness through the crisis. CONCLUSIONS The findings highlight communication, decision-making, training, adaptability to change, and leadership as essential competencies required of nurse managers to address crises, such as pandemics. IMPLICATIONS FOR NURSING POLICY This body of knowledge can serve as a reference point to enhance the response of nurse managers in the face of future health crisis scenarios. Additionally, it can serve as a framework for healthcare organizations to develop or improve their crisis management training programs.
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Affiliation(s)
| | - Aida Maris Peres
- Postgraduate Program in Nursing. Health Sciences Sector, Federal University of Paraná, Curitiba, Brazil
| | | | | | - Ana Noreña-Peña
- Department of Nursing, Faculty of Health Sciences, University of Alicante, Alicante, Spain
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Verhoeven A, van de Loo E, Marres H, Lalleman P. Nurses' Relational Leadership Struggles on Positioning in Strategic Hospital Crisis Management: A Qualitative Interpretive Study. J Nurs Manag 2024; 2024:9212508. [PMID: 40224895 PMCID: PMC11918623 DOI: 10.1155/2024/9212508] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/24/2024] [Accepted: 09/06/2024] [Indexed: 04/15/2025]
Abstract
Aim(s): To understand how nurses experience their positioning amidst hospital crises. Background: Nursing leadership literature is predominantly focused on the skills and competencies of nurses and less on the relations in practice with nurses. Nurses are often valued for bedside care but are overlooked in strategic decision-making during crises. Foundational research emphasizes the need for nurses' equal participation in interprofessional healthcare practices and governance. Methods: We conducted a qualitative interpretive interview and focus group study, amidst the COVID-19 crisis. We interviewed 64 chairs of nurse councils and deepened our understanding of our initial findings in four focus groups with 34 participants. Results: Nurses differ widely on (a) what is important to them in crisis management, (b) how they can contribute to crisis management, and (c) how they value their involvement or lack of it. Furthermore, we uncovered three relational leadership struggles for nurses concerning (1) navigating, (2) positioning, and (3) collaborating, in crisis management structures. Conclusion: The ailing positioning and representation of nurses in crisis management result from their limited participation in strategic decision-making, and the lack of intervention on this by board members, physicians, and managers. Implications for Nursing Management: This study highlights the need for agents such as board members, managers, physicians, and nurses themselves to create clear frameworks and policies that define nurses' roles in crisis situations, emphasizing the importance of addressing power dynamics and enhancing communication and collaboration in hospital settings. Effective crisis management requires involving nurses from the start, providing regular training, and promoting a more equal approach to teamwork. Understanding relational leadership and its impact during crises can empower nurses and improve overall hospital crisis response.
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Affiliation(s)
- Arjan Verhoeven
- Radboud University Medical Center, Otorhinolaryngology, Head and Neck Surgery, Nijmegen, Netherlands
| | - Erik van de Loo
- Department of Organisational Behaviour, INSEAD Europe Campus, Fontainebleau, France
| | - Henri Marres
- Radboud University Medical Center, Otorhinolaryngology, Head and Neck Surgery, Nijmegen, Netherlands
| | - Pieterbas Lalleman
- Research Group Person-Centredness in an Aging Society, Fontys University of Applied Sciences, Eindhoven, Noord-Brabant, Netherlands
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Zhang D, Zhang LY, Zhang X, Zhu XF. Improve disaster literacy in nurses: a qualitative descriptive study. BMC Nurs 2024; 23:730. [PMID: 39379933 PMCID: PMC11462798 DOI: 10.1186/s12912-024-02381-2] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/26/2024] [Accepted: 09/25/2024] [Indexed: 10/10/2024] Open
Abstract
BACKGROUND The enhancement of nurses' disaster literacy is crucial for effective disaster emergency management, especially for clinical nurses with no prior experience in disaster rescue. This study aims to explore the perspectives of nurses who have been involved in disaster rescue operations on strategies to advance nurses' disaster literacy. METHODS A qualitative descriptive study, which follows unified qualitative study reporting guidelines. Thirty disaster rescue nurses were recruited to participate in this study, who came from 30 third-class hospitals in China. From October to December 2021, information was acquired by conducting semi-structured telephone interviews with participants. Qualitative content analysis was used to examine the data. RESULTS Six categories and eleven subcategories were created. Strengthening disaster education and training was the main focus, and its subcategories included continuing education, nursing curriculum development, and disaster rescue experience guide. The second focus, which included scene simulation, actual combat/military simulation, and virtual reality simulation, was strengthening disaster simulation and drill. The third focus was on providing psychosocial support, which included improving self-psychological adjustment, developing resilience, and engaging in active coping. The fourth category was to strengthen nurse/hospital managers roles and leadership, which included enhancing professional identity and policies/leadership support. The fifth category was disaster preparedness, and the sixth was enhancing knowledge transformation. CONCLUSIONS Government agencies or healthcare organizations should actively promote the formation of nurses' disaster literacy from multiple viewpoints. Disaster education and training, simulation exercises, and psychosocial support should be prioritized.
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Affiliation(s)
- Di Zhang
- International Academy of Red Cross, Soochow University, Lvbo Lou, 1 Shizi Street, Suzhou City, Jiangsu Province, China.
| | - Li-Yan Zhang
- International Academy of Red Cross, Soochow University, Lvbo Lou, 1 Shizi Street, Suzhou City, Jiangsu Province, China
- Disaster Nursing Committee, Chinese Nursing Association, Beijing, China
| | - Xiong Zhang
- First Affiliated Hospital of Kunming Medical University, Yunnan, China
| | - Xiao-Fang Zhu
- The Affiliated Hospital of Xuzhou Medical University, Jiangsu, China
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Bookey-Bassett S, Rose D, Purdy N, Cook K, Harvey M, Danial A, Woodside M, Belov M. Multidisciplinary First-Line Healthcare Leaders' Roles and Experiences During the COVID-19 Pandemic in Ontario Canada. Can J Nurs Res 2024; 56:269-280. [PMID: 38470312 PMCID: PMC11308263 DOI: 10.1177/08445621241236665] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 03/13/2024] Open
Abstract
BACKGROUND Throughout the COVID-19 pandemic, first-line healthcare leaders across the healthcare system played crucial roles leading, motivating, and supporting staff. PURPOSE This study aims to describe multidisciplinary first-line healthcare leaders' experiences during the COVID-19 pandemic in Ontario, Canada using transformational and crisis leadership theory. METHODS A descriptive two-phase (quantitative & qualitative) design was conducted in the spring of 2021. Phase 1 employed an online survey sent via email to first-line leaders from various sectors who were members of healthcare professional associations in Ontario. Participants included nurse managers, professional practice leaders (e.g., occupational and physiotherapists), advanced practice nurses, and clinical educators. In Phase 2, a subset (n = 19) of the Phase 1 participants were interviewed to gain a deeper understanding of these leaders' experiences including role impact and support available. Semistructured individual interviews were conducted and recorded via Zoom©. Inductive and deductive analysis approaches identified key themes. This paper reports the qualitative findings from Phase 2. RESULTS Leaders' behaviors were representative of the key dimensions of transformational and complexity leadership theories. Recommendations for leading during a crisis included: engaging in self-care activities to manage the personal impact of the crisis; teamwork and collaborative leadership; and support from fellow first-line leaders and senior leaders. Findings can inform healthcare leadership education programs designed to manage future crises for both academic and practice settings. CONCLUSION Descriptions of first-line healthcare leaders' roles and experiences during multiple waves of the COVID-19 pandemic validated their important contributions within various health sectors.
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Affiliation(s)
- Sue Bookey-Bassett
- Daphne Cockwell School of Nursing, Toronto Metropolitan University, Toronto, ON, Canada
| | - Don Rose
- Daphne Cockwell School of Nursing, Toronto Metropolitan University, Toronto, ON, Canada
| | - Nancy Purdy
- Daphne Cockwell School of Nursing, Toronto Metropolitan University, Toronto, ON, Canada
| | - Kim Cook
- Inspiro Healthcare Consulting, Markham, ON, Canada
- Nursing Leadership Network of Ontario, Canada
| | - Martha Harvey
- Nursing Leadership Network of Ontario, Canada
- Operational Readiness, West Park Healthcare Centre, Toronto, ON, Canada
| | - Anthony Danial
- Holland Bloorview Kids Rehabilitation Hospital, Toronto, ON, Canada
- Professional Practice Network of Ontario, Canada
| | - Melanie Woodside
- Daphne Cockwell School of Nursing, Toronto Metropolitan University, Toronto, ON, Canada
- Princess Margaret Cancer Centre, University Health Network, Toronto, ON, Canada
| | - Michelle Belov
- Daphne Cockwell School of Nursing, Toronto Metropolitan University, Toronto, ON, Canada
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Morisawa F, Nishizaki Y, Nojiri S, Daida H, Minamino T, Takahashi T. Association between physiotherapist sleep duration and working environment during the coronavirus disease 2019 pandemic in Japan: A secondary retrospective analysis study. PLoS One 2024; 19:e0306822. [PMID: 38980861 PMCID: PMC11233007 DOI: 10.1371/journal.pone.0306822] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/22/2024] [Accepted: 06/24/2024] [Indexed: 07/11/2024] Open
Abstract
Studies have reported that health care professionals experienced a lack of sleep during the coronavirus disease 2019 (COVID-19) pandemic and that such lack of sleep and working environment affect their performance. However, to the authors' knowledge, no study has yet investigated the relationship between sleep duration and working environment among Japanese physiotherapists during the COVID-19 pandemic. This study retrospectively investigated the sleep duration of physiotherapists directly providing physiotherapy to patients with COVID-19 within the red zone and analyzed the association between sleep duration and working environment using logistic regression analysis. Among the 565 physiotherapists studied, the average sleep duration was 6 (6-7) h, and 381 (67.4%) had an average sleep duration of ≤6 h. Less experienced physiotherapists were 1.03 times more likely to sleep ≤6 h, and those in charge of patients with COVID-19 as the supervisor ordered were 0.64 times more likely to sleep ≤6 h. Moreover, physiotherapists with a significant increase in the frequency of internal online meetings and those who had been providing physiotherapy to patients with COVID-19 for >6 months were 2.34 and 2.05 times more likely to sleep ≤6 h, respectively. During the COVID-19 pandemic in Japan, two-thirds of the physiotherapists directly providing physiotherapy to patients with COVID-19 slept less than the recommended duration. This study highlights the need for appropriate workload and work hour management for physiotherapists according to their experience and workload, as well as establishing a medical care system that includes work rotation to ensure that the recommended sleep duration is satisfied.
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Affiliation(s)
- Fumito Morisawa
- Department of Cardiovascular Biology and Medicine, Juntendo University Graduate School of Medicine, Tokyo, Japan
- Medical Japan, Pfizer Japan Inc., Tokyo, Japan
| | - Yuji Nishizaki
- Department of Cardiovascular Biology and Medicine, Juntendo University Graduate School of Medicine, Tokyo, Japan
- Division of Medical Education, Juntendo University School of Medicine, Tokyo, Japan
- Medical Technology Innovation Center, Juntendo University, Tokyo, Japan
| | - Shuko Nojiri
- Medical Technology Innovation Center, Juntendo University, Tokyo, Japan
- Clinical Research and Trial Center, Juntendo University, Tokyo, Japan
| | - Hiroyuki Daida
- Faculty of Health Science, Juntendo University, Tokyo, Japan
| | - Tohru Minamino
- Department of Cardiovascular Biology and Medicine, Juntendo University Graduate School of Medicine, Tokyo, Japan
| | - Tetsuya Takahashi
- Department of Physical Therapy, Faculty of Health Science, Juntendo University, Tokyo, Japan
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Zhang D, Zhang LY, Zhang K, Zhang H, Zhang HF, Zhao K. Disaster literacy in disaster emergency response: a national qualitative study among nurses. BMC Nurs 2024; 23:267. [PMID: 38658935 PMCID: PMC11040771 DOI: 10.1186/s12912-024-01911-2] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/07/2024] [Accepted: 04/03/2024] [Indexed: 04/26/2024] Open
Abstract
BACKGROUND As the largest group of healthcare professionals, nurses play an indispensable and crucial role in disaster response. The enhancement of nurses' disaster literacy is imperative for effective disaster emergency management. However, there is currently a lack of knowledge regarding nurses' disaster literacy. This study represents the first attempt to explore the key components and characteristics of disaster literacy among nurses. METHODS A qualitative descriptive design was employed, and the reporting followed the Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines (refer to File S1). The purposive sampling method was utilized. Thirty-one rescue nurses from 31 medical institutions across 25 provinces and regions in China were recruited to participate in the study. The respondents were requested to share their experiences and insights regarding disaster rescue operations. Inductive content analysis was employed for data examination. RESULTS The results indicated that rescue nurses universally recognized that there was a pressing need to enhance the level of disaster literacy among nurses. The disaster literacy of nurses encompasses nine dimensions: physical and mental quality, disaster rescue general knowledge, professional and technical competence, professional ethics, teamwork, emotional ability, information literacy, leadership, and knowledge transformation. CONCLUSIONS To ensure national sustainability, government departments, healthcare organizations, and hospital administrators can accurately evaluate the disaster literacy of individual clinical nurses, groups, and the workforce as a whole through nine dimensions, which also can provide evidence to support the development of precision strategies to strengthen the disaster literacy of nurses.
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Affiliation(s)
- Di Zhang
- International Academy of Red Cross, Soochow University, Lvbo Lou, 1 Shizi Street, Jiangsu, China.
| | - Li-Yan Zhang
- International Academy of Red Cross, Soochow University, Lvbo Lou, 1 Shizi Street, Jiangsu, China
- Disaster Nursing Committee, Chinese Nursing Association, Beijing, China
| | - Ke Zhang
- School of Health Management, China Medical University, Shenyang, China
| | - Han Zhang
- The First Affiliated Hospital of University of South China, Hengyang, Hunan, China
| | - Huan-Fang Zhang
- The Third Affiliated Hospital of Guangzhou Medical University, Guangdong, China
| | - Kai Zhao
- The Affiliated Hospital of Xuzhou Medical University, Jiangsu, China
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Dolinta J, Freysteinson WM, Nava A, Clutter P. The Journey and Experiences of Female Hispanic Nurse Leaders. J Nurs Adm 2024; 54:201-207. [PMID: 38501804 DOI: 10.1097/nna.0000000000001410] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 03/20/2024]
Abstract
OBJECTIVE This study aimed to understand the experience of female Hispanic nurses in formal leadership roles. BACKGROUND Research has identified that a diverse nursing leadership workforce is essential to providing optimal patient care. Little is known about the phenomenon of minority nurse leaders, particularly female Hispanic nurses in leadership roles. METHODS Ricoeur's hermeneutic phenomenology guided the interviews of 15 female Hispanic nurses in leadership roles. RESULTS Three themes were generated that described the environment in which leaders lived: family, culture, and healthcare organization. Four phenomenological themes were identified: weaving my life fabric, my inner dialogue, weight on my shoulders, and paving the way. CONCLUSION The study findings highlight the importance of a diverse and inclusive nursing leadership workforce. By proactively addressing equal opportunities, reducing barriers to career advancement, and developing strategies to support and encourage minority nurses, organizations and communities can recruit and retain qualified underrepresented minority nurse leaders.
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Affiliation(s)
- Jeniffer Dolinta
- Author Affiliation: Visiting Visiting Assistant Clinical Professor (Dr Dolinta), Professor (Dr Freysteinson), Assistant Professor (Dr Nava), and Interim Dean and Professor (Dr Clutter), Nelda C. Stark College of Nursing, Texas Woman's University, Houston
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Jääski T, Talvio H, Kuha S, Kanste O. Crisis management competencies needed in a hospital setting during the COVID-19 pandemic: A qualitative study of nurse leaders. Nurs Open 2024; 11:e2138. [PMID: 38456598 PMCID: PMC10921420 DOI: 10.1002/nop2.2138] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/15/2023] [Revised: 02/16/2024] [Accepted: 02/23/2024] [Indexed: 03/09/2024] Open
Abstract
AIM To describe the crisis management competencies needed in a hospital setting during the COVID-19 pandemic from the perspective of nurse leaders. BACKGROUND The COVID-19 pandemic generated many challenges for nurse leaders in hospitals, and management competencies are highlighted. However, there is little evidence available about nurse leaders' perceptions of the crisis management competencies needed in such situations. METHODS A qualitative, descriptive, semi-structured interview study of nurse leaders (n = 20) was conducted between June and October 2021 in one Finnish central hospital. The data were analysed using inductive content analysis. RESULTS The analysis yielded five main categories of crisis management competencies needed in a hospital setting during the pandemic: interactive communication competence, psychological resource management competence, systematic and proactive organising competence, active networking abilities and practices and change management approach in crisis management. CONCLUSIONS Nurse leaders need new and different crisis management competencies in hospital organisations. The COVID-19 pandemic changed the working culture of nurse leaders, as they faced challenges that needed knowledge and skills beyond their previous management competence. IMPLICATIONS FOR NURSING MANAGEMENT Additional training for nurse leaders in crisis management is needed. This training should reflect the competencies identified as necessary in crisis situations so that nurse leaders will be able to manage crisis situations effectively in future. REPORTING METHOD The Consolidated Criteria for Reporting Qualitative Research (COREQ) checklist was used in reporting the findings. PATIENT OR PUBLIC CONTRIBUTION No patient or public contribution.
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Affiliation(s)
- Tarja Jääski
- Research Unit of Health Sciences and Technology, Faculty of MedicineUniversity of OuluOuluFinland
| | - Hanne Talvio
- Research Unit of Health Sciences and Technology, Faculty of MedicineUniversity of OuluOuluFinland
| | - Suvi Kuha
- Research Unit of Health Sciences and Technology, Faculty of MedicineUniversity of OuluOuluFinland
| | - Outi Kanste
- Research Unit of Health Sciences and Technology, Faculty of MedicineUniversity of OuluOuluFinland
- Medical Research CenterOulu University HospitalOuluFinland
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Alsadaan N, Alqahtani M. Toxic Leadership in Emergency Nurses: Assessing Abusive Supervision and Its Team-Level Impacts on Conflict Management and Organizational Commitment. J Nurs Manag 2024; 2024:4271602. [PMID: 40224837 PMCID: PMC11918778 DOI: 10.1155/2024/4271602] [Citation(s) in RCA: 3] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/02/2024] [Revised: 02/08/2024] [Accepted: 02/15/2024] [Indexed: 04/15/2025]
Abstract
Background Emergency departments suffer from authoritarian and manipulative leadership styles that affect team dynamics, emotional exhaustion, and quality patient care. However, little research specifically explores these toxic leadership effects on conflict management and nurses' organizational commitment. Objectives This cross-sectional study aimed to assess the correlations between perceived toxic leadership, conflict resolution strategies, and commitment dimensions among emergency nurses while evaluating conflict tendencies as a mediating mechanism. Methods A cross-sectional design that included multiple regression and mediation analyses was utilized. The sample consisted of 387 emergency nurses from five major Saudi hospitals surveyed using validated scales that measure perceived toxic leadership, conflict styles, and organizational commitment. Results High prevalence rates for perceived authoritarian (77%), narcissistic (75%), and unpredictable (63%) leadership were reported. Increased toxicity was positively related to dominating and avoiding conflict styles but negatively related to integrating and compromising strategies. Toxic leadership is also associated with lower affective/normative commitment but higher continuance commitment. Conflict management partially mediated the leadership-commitment relationship, which explained 29% of the total effect. Finally, higher experience and education predicted greater perceived toxicity. Conclusions The significant correlations between destructive leadership, adverse conflict, and reduced commitment in emergency nurses underscore the need for context-specific leadership training. Fostering supportive environments through multifaceted interventions can counteract toxicity impacts, impart constructive communication techniques, improve nurse well-being, and ensure high-quality patient care. As conflict tendencies and nurse characteristics influence susceptibility to detrimental leadership, tailored programs addressing experience levels are vital.
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Affiliation(s)
- Nourah Alsadaan
- College of Nursing, Jouf University, Sakaka 72388, Saudi Arabia
| | - Mohammed Alqahtani
- Department of Nursing, College of Applied Medical Sciences, King Faisal University, Alahsa, Saudi Arabia
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Starr M, Webber-Ritchey KJ, Harris B, Simonovich SD. Exploring US Nursing Leadership During the Initial COVID-19 Pandemic Response: A Qualitative Descriptive Study to Guide Leadership Development for Future Emergent Situations. J Nurs Adm 2024; 54:118-125. [PMID: 38261644 DOI: 10.1097/nna.0000000000001391] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 01/25/2024]
Abstract
OBJECTIVE This study aimed to describe the experiences of nurse leaders during the 1st wave of the COVID-19 pandemic to enhance understanding in preparation for future disasters. BACKGROUND The COVID-19 pandemic has posed significant challenges to the healthcare system globally. Nurse leaders play an essential part and have a significant impact on the efficacy of disaster management in future emergent situations. METHODS The parent study conducted interviews with 100 nurses in the United States across specialty areas. This article presents a subgroup analysis of interview data from 13 self-identified nurse leaders. The research team used qualitative descriptive methodology and thematic analysis to identify patterns within the data. RESULTS Five themes were identified for effective nurse leadership during an emerging pandemic: 1) responsiveness; 2) anticipating needs; 3) care innovations; 4) collaboration; and 5) adaptability. CONCLUSION Supporting nurse leaders to exhibit effective leadership during periods of crisis is imperative to increase preparedness for future health events, protect population health, and create a pipeline of future nursing leadership. Involving nursing in developing and reforming policy is integral.
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Affiliation(s)
- Madeleine Starr
- Author Affiliations: DNP Program Graduate (Dr Starr), Associate Professor (Dr Webber-Ritchey), and Associate Professor (Drs Harris and Simonovich), School of Nursing, College of Science and Health, DePaul University, Chicago, Illinois
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Ahlqvist A, Nurmeksela A, Kvist T. The COVID-19 Pandemic Challenged Nurse Managers' Daily Leadership Work: A Qualitative Study. J Nurs Manag 2023; 2023:8191426. [PMID: 40225599 PMCID: PMC11918897 DOI: 10.1155/2023/8191426] [Citation(s) in RCA: 2] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/15/2022] [Revised: 10/04/2023] [Accepted: 12/05/2023] [Indexed: 04/15/2025]
Abstract
Aim To explore and describe nurse managers' experiences of how the COVID-19 pandemic affected their leadership work. Background As frontline leaders in healthcare, the work of nurse managers was dominated by the global COVID-19 pandemic in recent years. Method Semistructured interviews were carried out during autumn 2021 at a Finnish university hospital. Twelve nurse managers participated in video call interviews, and the data were analysed by inductive content analysis. Results Four main categories of COVID-19 effect on the nurse managers' leadership work were identified: increased work requirements; changes in work content; crisis communication; and human resources. The main categories included a total of 14 subcategories. Conclusion The complexity and range of nurse managers' leadership work during the pandemic were emphasized. Nurse managers performed several important tasks that ensured ongoing delivery of healthcare services. Flexibility, ability to solve problems, capacity to tolerate uncertainty, pressure and rapidly evolving situations, excellent crisis communicational skills, and an ability to address the diverse needs of their staff were key competencies that nurse managers relied on during this period. Implications for Nursing Management. Nurse managers' experiences of COVID-19 can inform practice, policies, nursing, and nursing leadership education in relation to future crises.
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Affiliation(s)
- Annika Ahlqvist
- Department of Nursing Science, Faculty of Health Sciences, University of Eastern Finland, Kuopio Campus, PL 1627, Kuopio 70211, Finland
| | - Anu Nurmeksela
- Department of Nursing Science, Faculty of Health Sciences, University of Eastern Finland, Kuopio Campus, PL 1627, Kuopio 70211, Finland
| | - Tarja Kvist
- Department of Nursing Science, Faculty of Health Sciences, University of Eastern Finland, Kuopio Campus, PL 1627, Kuopio 70211, Finland
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15
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Vuorivirta-Vuoti E, Kuha S, Kanste O. Nurse leaders' perceptions of future leadership in hospital settings in the post-pandemic era: a qualitative descriptive study. Leadersh Health Serv (Bradf Engl) 2023; ahead-of-print:33-48. [PMID: 37750849 PMCID: PMC10868662 DOI: 10.1108/lhs-05-2023-0032] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/23/2023] [Revised: 08/10/2023] [Accepted: 09/11/2023] [Indexed: 09/27/2023]
Abstract
PURPOSE Coronavirus disease (COVID-19) has challenged leadership in hospitals worldwide. The experiences of leadership during the pandemic changed leadership significantly. This study aims to describe nurse leaders' perceptions of what future leadership in hospital settings in the post-pandemic era needs to be like. DESIGN/METHODOLOGY/APPROACH A qualitative descriptive study was used. A total of 20 nurse leaders from the Finnish central hospital were interviewed from June to October 2021. The data were analysed using inductive content analysis. FINDINGS The analysis revealed five main categories describing nurse leaders' perceptions of future leadership in hospital settings in the post-pandemic era: digitalisation and hybrid working culture, development of sustainable working conditions, moving smoothly to the post-pandemic era, dissolution of traditional regimes of organisation and flexibility in leadership. PRACTICAL IMPLICATIONS In the post-pandemic era, the constantly changing demands and challenges currently facing healthcare systems have significantly increased the complexity of hospital organisations. This requires critical evaluation and change to traditional leadership. Enhancing flexibility and authenticity in leadership, strengthening competencies, implementing a wide range of digital resources and increasing the appeal of the nursing profession to build the next generation of nurses - all of these are needed to provide sustainability in future healthcare. ORIGINALITY/VALUE The results identify the critical points of leadership that need to be developed for future challenges and for maintaining a sufficient supply of qualified professionals. Acting on this information will enhance flexibility in organisations and lead to acceleration of changes and the development of new kinds of leadership in the future.
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Affiliation(s)
- Eeva Vuorivirta-Vuoti
- Research Unit of Health Sciences and Technology, Faculty of Medicine,
University of Oulu, Oulu, Finland
| | - Suvi Kuha
- Research Unit of Health Sciences and Technology, Faculty of Medicine,
University of Oulu, Oulu, Finland
| | - Outi Kanste
- Research Unit of Health Sciences and Technology, Faculty of Medicine,
University of Oulu, Oulu, Finland
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16
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Varga AI, Spehar I, Skirbekk H. Trustworthy management in hospital settings: a systematic review. BMC Health Serv Res 2023; 23:662. [PMID: 37340412 DOI: 10.1186/s12913-023-09610-5] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/29/2022] [Accepted: 05/26/2023] [Indexed: 06/22/2023] Open
Abstract
BACKGROUND Trustful relationships play a vital role in successful organisations and well-functioning hospitals. While the trust relationship between patients and providers has been widely studied, trust relations between healthcare professionals and their supervisors have not been emphasised. A systematic literature review was conducted to map and provide an overview of the characteristics of trustworthy management in a hospital setting. METHODS We searched Web of Science, Embase, MEDLINE, APA PsycInfo, CINAHL, Scopus, EconLit, Taylor & Francis Online, SAGE Journals and Springer Link from database inception up until Aug 9, 2021. Empirical studies written in English undertaken in a hospital or similar setting and addressed trust relationships between healthcare professionals and their supervisors were included, without date restrictions. Records were independently screened for eligibility by two researchers. One researcher extracted the data and another one checked the correctness. A narrative approach, which involves textual and tabular summaries of findings, was undertaken in synthesising and analysing the data. Risk of bias was assessed independently by two researchers using two critical appraisal tools. Most of the included studies were assessed as acceptable, with some associated risk of bias. RESULTS Of 7414 records identified, 18 were included. 12 were quantitative papers and 6 were qualitative. The findings were conceptualised in two categories that were associated with trust in management, namely leadership behaviours and organisational factors. Most studies (n = 15) explored the former, while the rest (n = 3) additionally explored the latter. Leadership behaviours most commonly associated with employee's trust in their supervisors include (a) different facets of ethical leadership, such as integrity, moral leadership and fairness; (b) caring for employee's well-being conceptualised as benevolence, supportiveness and showing concern and (c) the manager's availability measured as being accessible and approachable. Additionally, four studies found that leaders' competence were related to perceptions of trust. Empowering work environments were most commonly associated with trust in management. CONCLUSIONS Ethical leadership, caring for employees' well-being, manager's availability, competence and an empowering work environment are characteristics associated with trustworthy management. Future research could explore the interplay between leadership behaviours and organisational factors in eliciting trust in management.
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Affiliation(s)
- Andreea Isabela Varga
- Department of Health Management and Health Economics, Institute of Health and Society, Medical Faculty, University of Oslo (UiO), P.O. Box 1089, Oslo, NO-0317, Norway
| | - Ivan Spehar
- Department of Health Management and Health Economics, Institute of Health and Society, Medical Faculty, University of Oslo (UiO), P.O. Box 1089, Oslo, NO-0317, Norway
- Institute of Psychology, Oslo New University College, Oslo, Norway
| | - Helge Skirbekk
- Department of Health Management and Health Economics, Institute of Health and Society, Medical Faculty, University of Oslo (UiO), P.O. Box 1089, Oslo, NO-0317, Norway.
- Department of Nursing and Health Promotion, Faculty of Health Sciences, Oslo Metropolitan University, Oslo, Norway.
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17
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Phillips J, Alipio JK, Hoskins JL, Cohen MZ. The Experience of Frontline Nurses during the COVID-19 Pandemic: A Phenomenological Study. West J Nurs Res 2023; 45:327-334. [PMID: 36317232 PMCID: PMC9623405 DOI: 10.1177/01939459221129944] [Citation(s) in RCA: 8] [Impact Index Per Article: 4.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/08/2022]
Abstract
The purpose of this phenomenological study was to describe the experience of frontline nurses working during the COVID-19 pandemic. The first author conducted two individual audiotaped interviews with 23 qualified staff nurses. All the authors analyzed the professionally transcribed data according to hermeneutic principles. The researchers identified five major themes: (a) we are family; (b) heroes work here; (c) fear of contagion; (d) mental health and well-being; and (e) new reality. Given the uncertainties of working during the COVID-19 pandemic, findings revealed the value of supportive collegial relationships and the need to support the mental health and well-being needs of frontline nurses during the pandemic. Nurses need supportive environments to help ease the challenges associated with serving on the frontline during times of crisis. Findings have implications for future public health preparedness and response efforts.
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Affiliation(s)
- Janice Phillips
- Nursing Administration, Rush University Medical Center, Chicago, IL, USA.,Rush University College of Nursing, Chicago, IL, USA
| | - Justine K Alipio
- Professional Nursing Staff, Rush University Medical Center, Chicago, Illinois, USA
| | - Jackie L Hoskins
- Professional Nursing Staff, Rush University Medical Center, Chicago, Illinois, USA
| | - Marlene Z Cohen
- University of Nebraska Medical Center, College of Nursing, Omaha, NE, USA
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18
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Kämäräinen P, Nurmeksela A, Kvist T. A cross sectional study of nurses' perceptions of nurse leaders' internal crisis communication during the COVID-19 pandemic. J Nurs Manag 2022; 30:2503-2513. [PMID: 35695091 PMCID: PMC9349896 DOI: 10.1111/jonm.13707] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.7] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 03/04/2022] [Revised: 05/13/2022] [Accepted: 06/09/2022] [Indexed: 12/01/2022]
Abstract
AIM The aim of this study is to describe nurse perceptions of nurse leaders' internal crisis communication during the COVID-19 pandemic. BACKGROUND Internal communication is a vital part of nurse leaders' work, even more so during crises such as the COVID-19 pandemic. METHOD This is a cross-sectional study design. The data were collected from 204 Finnish nurses in February 2021. A questionnaire developed in this study consisted of 29 items measuring internal crisis communication and seven demographic variables. The relationships between the variables were examined with cross-tabulation, a chi-squared test and non-parametric tests. Factor structure was evaluated with exploratory factor analysis and reliability with Cronbach's alpha. RESULTS Nurses perceived the timeliness of communication highest and interaction the lowest. Nurses from intensive care, acute care and operative rooms gave highest evaluations for the content of communication and timeliness. Nurses working with COVID-19 patients daily or weekly evaluated the highest level of false communication. CONCLUSION Nurse leaders' internal crisis communication was timely, especially in the most critical units dealing with the pandemic. The study highlighted the importance of considering a unit's special needs for internal crisis communication. Interaction between nurse leaders and nursing staff during periods of crisis needs improvement. IMPLICATIONS FOR NURSING MANAGEMENT Nurse leaders' successful and emphatic communication is important in supporting nurses in managing a crisis.
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Affiliation(s)
- Petra‐Maria Kämäräinen
- Department of Nursing Science, Faculty of Health SciencesUniversity of Eastern FinlandKuopioFinland
| | - Anu Nurmeksela
- Department of Nursing Science, Faculty of Health SciencesUniversity of Eastern FinlandKuopioFinland
| | - Tarja Kvist
- Department of Nursing Science, Faculty of Health SciencesUniversity of Eastern FinlandKuopioFinland
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19
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Ali Awad NH, Al-Anwer Ashour HM. Crisis, ethical leadership and moral courage: Ethical climate during COVID-19. Nurs Ethics 2022; 29:1441-1456. [PMID: 35724327 PMCID: PMC9209857 DOI: 10.1177/09697330221105636] [Citation(s) in RCA: 10] [Impact Index Per Article: 3.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 11/21/2022]
Abstract
Background The global COVID-19 pandemic has challenged nurse leaders in ways that one
could not imagine. Along with ongoing priorities of providing high quality,
cost-effective and safe care, nurse leaders are also committed to promote an
ethical climate that support nurses’ moral courage for sustaining excellence
in patient and family care. Aim This study is directed to develop a structure equation model of crisis,
ethical leadership and nurses’ moral courage: mediating effect of ethical
climate during COVID-19. Ethical consideration Approval was obtained from Ethics Committee at Faculty of Nursing, Alexandria
University, Egypt. Methods A cross-sectional design was used to conduct this study using validated
scales to measure the study variables. It was conducted in all units of two
isolated hospitals in Damanhur, Egypt. A convenient sample of 235 nurses was
recruited to be involved in this study. Results This study revealed that nurses perceived a moderate mean percent (55.49 ±
3.46) of overall crisis leadership, high mean percent (74.69 ± 6.15) of
overall ethical leadership, high mean percent (72.09 ± 7.73) of their moral
courage, and moderate mean percent of overall ethical climate (65.67 ±
12.04). Additionally, this study declared a strong positive statistical
significant correlation between all study variables and indicated that the
independent variable (crisis and ethical leadership) can predict a 0.96,
0.6, respectively, increasing in the dependent variable (nurses’ moral
courage) through the mediating impact of ethical climate. Conclusion Nursing administrators should be conscious of the importance of crisis,
ethical leadership competencies and the role of ethical climate to enhance
nurses’ moral courage especially during pandemic. Therefore, these findings
have significant contributions that support healthcare organizations to
develop strategies that provide a supportive ethical climate. Develop
ethical and crisis leadership competencies in order to improve nurses' moral
courage by holding meetings, workshops, and allowing open dialogue with
nurses to assess their moral courage.
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Lyman B, Horton MK, Oman A. Organizational learning during COVID-19: A qualitative study of nurses' experiences. J Nurs Manag 2021; 30:4-14. [PMID: 34414626 PMCID: PMC8420306 DOI: 10.1111/jonm.13452] [Citation(s) in RCA: 13] [Impact Index Per Article: 3.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/12/2021] [Revised: 08/08/2021] [Accepted: 08/15/2021] [Indexed: 02/06/2023]
Abstract
Aim The aim of this study is to test the validity of the Organizational Learning in Hospitals model in the context of the COVID‐19 pandemic. Background Organizational learning is especially crucial in circumstances of intense, complex, enduring change, as with the COVID‐19 pandemic. Nurse managers need additional guidance for fostering organizational learning under such circumstances. The Organizational Learning in Hospitals model may be a helpful resource but requires additional validation. Methods Semi‐structured interviews were conducted to gather 19 nurses' first‐hand experiences of organizational learning during the COVID‐19 pandemic. Data were analysed using deductive thematic analysis. Results Nurses' experiences of organizational learning generally aligned with the tenets of the model. Specifically, effective organizational learning occurred when the contextual factors and mechanisms portrayed in the model converged. Model and contrary cases illustrate this phenomenon. Conclusions This study validates and adds context to the model. It offers practical examples of the contextual factors and mechanisms of organizational learning. Leaders can use the model to guide their efforts to foster organizational learning. Implications for Nursing Management This study reaffirms the importance of nurse leaders' central role in organizational learning. Nurse leaders can use the Organizational Learning in Hospitals model, and the practical examples provided, to foster organizational learning during challenging times.
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Affiliation(s)
- Bret Lyman
- College of Nursing, Brigham Young University, Provo, Utah, USA
| | - Morgan K Horton
- College of Nursing, Brigham Young University, Provo, Utah, USA
| | - Alyssa Oman
- College of Nursing, Brigham Young University, Provo, Utah, USA
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21
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Hand MW, Alexander C, Lyman B, Parchment J, Joseph ML, Chipps E. Filling the Knowledge Gap for Nurse Leaders: Next Steps Following COVID-19. ACTA ACUST UNITED AC 2021; 19:616-621. [PMID: 34335118 PMCID: PMC8316134 DOI: 10.1016/j.mnl.2021.07.005] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Download PDF] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/16/2021] [Accepted: 07/20/2021] [Indexed: 12/04/2022]
Abstract
The purpose of this article is to share gaps in knowledge and research related to pandemic management identified by nurse leaders during the COVID-19 pandemic. As part of a larger Delphi study, nurse leaders responded to an open-ended question about gaps in research they saw as important following the pandemic. Responses were analyzed using directed content analysis. Results are presented as 4 supercategories: Organizational leadership preparedness, adaptive leadership in crisis, innovations in care delivery, and health, well-being, and resilience.
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Affiliation(s)
- Mikel W Hand
- Associate Professor of Nursing, College of Nursing and Health Professions, University of Southern Indiana, Evansville, IN
| | - Catherine Alexander
- Performance Improvement Analyst, San Francisco VA Medical Center, San Francisco, CA
| | - Bret Lyman
- Associate Professor College of Nursing, Brigham Young University, Provo, UT
| | - Joy Parchment
- Adjunct Faculty University of Central Florida, College of Nursing, Orlando. FL
| | - M Lindell Joseph
- Clinical Professor and Director, Health Systems/Administration Program, University of Iowa, Iowa City, IA
| | - Esther Chipps
- Professor of Clinical Nursing, Clinical Nurse Scientist, The Ohio State University College of Nursing, The Ohio State University Wexner Medical Center, Columbus, OH
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