Distraction distance and perceived disturbance by noise-An analysis of 21 open-plan offices

The contribution of office design to the appraisal of job control: A longitudinal study

The appraisal of control over work intensity and decisions at the workplace is a well-established determinant of health and well-being among employees. Building on job design theories, the overarching aim of this study was to determine office layout as a predictor of perceived job control. Specifically, we investigated between-group differences in control by contrasting employees in cellular offices with employees in shared/open offices, as well as effects on control among employees transitioning from one office design to another. This is a longitudinal study with three survey points across 48 months comprising 3,415 Norwegian office employees. Data were analyzed with latent growth curve analyses, adjusted for gender, age, leadership responsibility, and teleworking. Employees in cellular offices reported significantly higher control over work intensity and control over decisions when compared with employees in shared/open workspaces. Transitioning from a shared/open workspace to a cellular office led to a significant increase in perceived control regarding work intensity. As the experience of control may buffer the negative impact of job demands, organizations that rely on shared or open office solutions may benefit from identifying tools that can contribute to enhancing their employees' perceived control.

Visualization of Acoustic Comfort in an Open-Plan, High-Performance Glass Building

The aesthetic and functional appeal of high-performance, open-plan office buildings presents special challenges. Extensive use of glass at the building’s perimeter to improve visual comfort and office communication can negatively impact acoustic comfort without proper design considerations. This study investigates the utility of a novel visualization approach to documenting the interactional impact of acoustical comfort on the health and well-being of occupants in an open-office environment. Room acoustic measurements of background noise and speech transmission index were conducted and distraction distances were calculated and visualized using a mapping technique. In addition, a comprehensive pre- and post-occupancy evaluation protocol was employed. The paper illustrates the reliability of the visualization approach to aid in the interpretation and comparison of various open-office acoustic solutions from a human-centric acoustic environment perspective.

How Does Office Design Support Employees' Health? A Case Study on the Relationships among Employees' Perceptions of the Office Environment, Their Sense of Coherence and Office Design

This study investigated the current design circumstances of an office as well as employees’ perceptions of the office environment in relation to their perceived health, drawing on sense of coherence theory (comprehensibility, manageability, and meaningfulness). Previous studies have related the physical office environment to employee health. However, most studies have focused on alleviating negative effects, while health-promoting potential, including employee sense of coherence, has been overlooked. This study adopted a mixed method case study approach, combining semi-structured interviews with employees, structured observations, and analysis of architectural drawings. The results indicated that employees’ perceptions did not always align with the ideas behind the architectural design and that employees understood the environment differently. The study also highlighted the interrelations (and contradictions) among the different components of sense of coherence. The findings imply that organizations may need to prioritize which components of coherence should be supported most by the office environment. It also suggests that case-specific design aspects should play a more central role in studying and conceptualizing healthy office design and that design solutions should be continuously modified during the use phase, while ensuring employees’ participation. The study concluded that an ‘ideal’ office environment should not be the goal. Instead, office design should provide an environment in which employees are able to cope with challenges in comprehensible, manageable and meaningful ways.

An Energy Model for the Calculation of Room Acoustic Parameters in Rectangular Rooms with Absorbent Ceilings

The most common acoustical treatment of public rooms, such as schools, offices, and healthcare premises, is a suspended absorbent ceiling. The non-uniform distribution of the absorbent material, as well as the influence of sound-scattering objects such as furniture or other interior equipment, has to be taken into account when calculating room acoustic parameters. This requires additional information than what is already inherent in the statistical absorption coefficients and equivalent absorption areas provided by the reverberation chamber method ISO 354. Furthermore, the classical diffuse field assumption cannot be expected to be valid in these types of rooms. The non-isotropic sound field has to be considered. In this paper, a statistical energy analysis (SEA) model is derived. The sound field is subdivided into a grazing and non-grazing part where the grazing part refers to waves propagating almost parallel to the suspended ceiling. For estimation of all the inherent parameters in the model, the surface impedance of the suspended ceiling has to be known. A method for estimating the scattering and absorbing effects of furniture and objects is suggested in this paper. The room acoustical parameters reverberation time T20, speech clarity C50, and sound strength G were calculated with the model and compared with calculations according to the classical diffuse field model. Comparison with measurements were performed for a classroom configuration. With regard to all cases, the new model agrees better with measurements than the classical one.

Comfort Distance—A Single-Number Quantity Describing Spatial Attenuation in Open-Plan Offices

ISO 3382-3 is globally used to determine the room acoustic conditions of open-plan offices using in situ measurements. The key outcomes of the standard are three single-number quantities: distraction distance, rD, A-weighted sound pressure level of speech, Lp,A,S,4m, and spatial decay rate of speech, D2,S. Quantities Lp,A,S,4m and D2,S describe the attenuation properties of the office due to room and furniture absorption and geometry. Our purpose is to introduce a new single-number quantity, comfort distance rC, which integrates the quantities Lp,A,S,4m and D2,S. It describes the distance from an omnidirectional loudspeaker where the A-weighted sound pressure level of normal speech falls below 45 dB. The study explains why the comfort criterion level is set to 45 dB, explores the comfort distances in 185 offices reported in previous studies. Based on published data, the rC values lie typically within 3 m (strong attenuation) and 30 m (weak attenuation). Based on this data, a classification scheme was proposed. The new quantity could benefit the revised version of ISO 3382-3.

Office design as a risk factor for disability retirement: A prospective registry study of Norwegian employees

Objectives:

This aim of this study was to (i) examine differences in risk of subsequent disability retirement between employees working in cellular, shared, and open-plan offices and (ii) determine the contribution of gender, skill-level, work ability, medically certified sickness absence, leadership position, and personality traits (extroversion, agreeableness, conscientiousness, neuroticism, and openness) as confounders.

Methods:

Survey data on predictor variables combined with official objective registry data on disability retirement and sickness absence were extracted from a large Norwegian occupational cohort of office workers (N=6779, 53.5% women). Questionnaire data included the respondents’ office designs, comparing cellular, shared, and open-plan offices, demographic characteristics, workability, and personality factors. Objective data on disability retirement and medically certified sickness absence were extracted from the sickness and disability benefit register of the Norwegian Labor and Welfare Administration.

Results:

In the final fully adjusted model, employees working in shared [hazard rato (HR) 1.52, 95% confidence interval (CI) 1.08–2.16] and open-plan (HR 1.95, 95% CI 1.31–2.90) offices had significantly higher risk of subsequent disability retirement compared to employees in cellular offices. Gender, work ability, medically certified sickness absence, and conscientiousness had independent direct effects on risk of disability retirement.

Conclusion:

This study shows that open and shared workspace designs have detrimental effects by increasing risk of disability retirement among office workers, even when taking other known predictive factors into account.

The relation between the intelligibility of irrelevant speech and cognitive performance-A revised model based on laboratory studies

Irrelevant background speech causes dissatisfaction and impairs cognitive performance in open-plan offices. The model of Hongisto (2005, Indoor Air, 15, 458-468) predicts the relation between cognitive performance and the intelligibility of speech described with an objectively measured quantity, the Speech Transmission Index (STI). The model has impacted research in psychology and room acoustics as well as the acoustic design guidelines of offices. However, the model was based on scarce empirical data. The aim of this study was to revise the model based on a systematic literature review, focusing on laboratory experiments manipulating the STI of speech by wide-band steady-state noise. Fourteen studies reporting altogether 34 tests of the STI-performance relation were included. According to Model 1 that includes all tests, performance begins to decrease approximately above STI = 0.21 while the maximum decrease is reached at STI = 0.44. Verbal short-term memory tasks were most strongly and very consistently affected by the STI of speech. The model for these tasks showed a deterioration in performance between STI 0.12 and 0.51. Some evidence of an STI-performance relation was found in verbal working memory tasks and limited evidence in complex verbal tasks. Further research is warranted, particularly concerning task-specific effects.

Audio-visual preferences, perception, and use of water features in open-plan offices

This paper examines the use of water features for masking irrelevant speech and improving the soundscape of open-plan offices. Two laboratory experiments were carried out, as well as acoustic simulations and field tests. Experiment 1 aimed to identify the preferred sound level of water sounds against irrelevant speech. Experiment 2 examined the audio-only and audio-visual preferences and perception of waterscapes. Acoustic simulations and field tests examined the impact of design factors. The results showed that, when played against a constant level of irrelevant speech of 48 dBA, people prefer to listen to water sounds of 42-48 dBA (45 dBA being best). These results and results from previous research suggest that water sounds work mainly as informational maskers rather than energetic maskers. Furthermore, the introduction of a water feature improved the perception of the sound environment, and adding visual stimuli improved perception by up to 2.5 times. Acoustic simulations indicated that features at each corner and one at the center (or a single feature with an array of speakers) can provide appropriate masking for a large open-plan office, whilst field tests showed that water sounds decrease the distraction and privacy distances significantly (clusters of workstations benefitting more than rows of workstations).

Feel well and do well at work

Purpose

This paper aims to investigate employee well-being in relation to office landscapes in a post-relocation context. The aims are to identify spatial attributes of the office landscape that influence employee well-being and underlying contextual factors that explain employee well-being post-relocation.

Design/methodology/approach

A mixed-method approach was adopted. The data collection involved 16 semi-structured interviews with employees, an interview with the leading architect of the office renovation, study of a dossier on the renovation project and observations.

Findings

Most of the informants experienced the new office landscape positively despite few shortcomings. Spatial attributes were identified that influenced the informants’ well-being positively in terms of affects, satisfaction, social relations and environmental mastery. Conversely, negative influences on well-being were also reported regarding affects, satisfaction and environmental mastery. Conflicting views on some of the spatial attributes and contextual factors related to the planning process and the former office landscape were identified.

Originality/value

The value of this paper lies in investigating the office landscape at the spatial attributes level, despite office type, and their influence on hedonic and eudaimonic components of employee well-being. The research approach adopted proved its usefulness for in-depth studies of the interrelations between office landscapes and employee well-being.

Heating, Ventilation, and Air Conditioning (HVAC) Noise Detection in Open-Plan Offices Using Recursive Partitioning

Open-plan offices have lower construction costs, allowing for significant savings in space and, according to designers, facilitate communication between workers, thus, improving collaboration, as well as the exchange of ideas. For these reasons, this type of office has become widespread, while highlighting numerous limitations and various problems. These include the control of anthropic and electromechanical noise. In this study, measurements of the noise emitted by a heating, ventilation, and air conditioning (HVAC) system were carried out in an open-plan office. The average spectral levels in a 1/3 octave band were compared through correlation analysis, to identify any redundant data. A model was then adapted to evaluate the importance of the variables, in order to classify the characteristics, by importance. To reduce the number of predictor variables, a selection analysis of the characteristics was carried out. A subset of predictors was extracted to be used to produce an accurate prediction model. Finally, a model based on recursive partitioning, to detect the operating conditions of an HVAC system, was developed and applied, so as to provide insights into the development and application of this technique, in these contexts. The high accuracy of the model (Accuracy = 0.9981) suggests the adoption of this tool for several applications.

Auditory Distraction During Reading: A Bayesian Meta-Analysis of a Continuing Controversy

Everyday reading occurs in different settings, such as on the train to work, in a busy cafeteria, or at home while listening to music. In these situations, readers are exposed to external auditory stimulation from nearby noise, speech, or music that may distract them from their task and reduce their comprehension. Although many studies have investigated auditory-distraction effects during reading, the results have proved to be inconsistent and sometimes even contradictory. In addition, the broader theoretical implications of the findings have not always been explicitly considered. We report a Bayesian meta-analysis of 65 studies on auditory-distraction effects during reading and use metaregression models to test predictions derived from existing theories. The results showed that background noise, speech, and music all have a small but reliably detrimental effect on reading performance. The degree of disruption in reading comprehension did not generally differ between adults and children. Intelligible speech and lyrical music resulted in the biggest distraction. Although this last result is consistent with theories of semantic distraction, there was also reliable distraction by noise. It is argued that new theoretical models are needed that can account for distraction by both background speech and noise.

Perception of Water-Based Masking Sounds-Long-Term Experiment in an Open-Plan Office

A certain level of masking sound is necessary to control the disturbance caused by speech sounds in open-plan offices. The sound is usually provided with evenly distributed loudspeakers. Pseudo-random noise is often used as a source of artificial sound masking (PRMS). A recent laboratory experiment suggested that water-based masking sound (WBMS) could be more favorable than PRMS. The purpose of our study was to determine how the employees perceived different WBMSs compared to PRMS. The experiment was conducted in an open-plan office of 77 employees who had been accustomed to work under PRMS (44 dB L_Aeq). The experiment consisted of five masking conditions: the original PRMS, four different WBMSs and return to the original PRMS. The exposure time of each condition was 3 weeks. The noise level was nearly equal between the conditions (43–45 dB L_Aeq) but the spectra and the nature of the sounds were very different. A questionnaire was completed at the end of each condition. Acoustic satisfaction was worse during the WBMSs than during the PRMS. The disturbance caused by three out of four WBMSs was larger than that of PRMS. Several attributes describing the sound quality itself were in favor of PRMS. Colleagues' speech sounds disturbed more during WBMSs. None of the WBMSs produced better subjective ratings than PRMS. Although the first WBMS was equal with the PRMS for several variables, the overall results cannot be seen to support the use of WBMSs in office workplaces. Because the experiment suffered from some methodological weaknesses, conclusions about the adequacy of WBMSs cannot yet be drawn.