AN OVERVIEW OF BENEFITS AND RISKS IN OPEN INNOVATION PROJECTS AND THE INFLUENCE OF INTERMEDIARY PARTICIPATION, DECISION-MAKING AUTHORITY, EXPERIENCE, AND POSITION ON THEIR PERCEPTION

This paper presents an exploratory study investigating the influence of the factors (1) intermediary participation, (2) decision-making authority, (3) position in the enterprise, and (4) experience in open innovation on the perception and assessment of the benefits and risks expected from participating in open innovation projects. For this purpose, an online survey was conducted in Germany, Austria and Switzerland. The result of this paper is an empirical evidence showing whether and how these factors affect the perception of potential benefits and risks expected within the context of open innovation project participation. Furthermore, the identified effects are discussed against the theory. Existing theory regarding the benefits and risks of open innovation is expanded by (1) finding that they are perceived mostly independently of the factors, (2) confirming the practical relevance of benefits and risks, and (3) enabling a finer distinction between their degrees of relevance according to respective contextual specifics.

Developing an Open Innovation Attitude Assessment Framework for Organizations: Focusing on Open Innovation Role Perspective and Locus of Activity

From an organizational perspective, open innovation (OI) capability assessments are becoming increasingly important. The authors propose that an organization’s attitude toward interactive OI activities among OI stakeholders can reveal its degree of capability. This paper aims to focus on an organization’s OI attitude measurement scales and develop a framework linked to the role perspectives and loci of OI activities occurring at the organizational level. This research will introduce a practical, theory-based indication of OI assessment by combining a deductive process that identifies organizational OI attitude constructs with an inductive framework development process. First, the authors conducted an extensive literature review of attitude measurement on the execution of OI. Then, they performed empirical data analysis using a large-scale structured attitude assessment survey from individuals in domestic and multi-national corporations (n = 134), which led to the development of questionnaire sets on attitude evaluation. This study contributes to developing an organizational OI attitude assessment scale. Furthermore, based on empirical data analysis, the research framework demonstrated the reliability and validity of the organizational OI attitude measurement scale. Specifically, the scale contains proven questionnaires assessing OI attitudes by interrogating individual actors’ impact, behavior, and cognition regarding their organization’s OI activities. The organization’s three role perspectives (transfer, absorption, and brokerage) and two loci of activities in the OI ecosystem provide six distinct dimensions, suggesting areas of focus for a firm’s strategic OI direction.

Barriers to the Adoption of Urban Living Labs for NBS Implementation: A Systemic Perspective

Urban Living Labs (ULLs) are widely believed to provide a safe environment for experimentation, co-creation and evaluation of innovations in real-life settings. A growing number of cities have been adopting ULLs to co-create and test Nature-Based Solutions (NBS). However, many of these cities have been facing major barriers in trying to adopt the ULL approach for implementing NBS. In this study, we seek to identify these barriers and provide a systemic understanding. Barriers are identified by means of workshops and interviews. Subsequently, interpretive structural modelling serves to identify the interdependencies among the barriers, resulting in a structural model of barriers in adopting ULLs for NBS. Our results show that political and institutional barriers are significantly limiting the adoption of ULLs. Moreover, knowledge brokers and other intermediaries, as well as cross-sectoral collaboration, play a key role in getting ULLs adopted. The findings from this study can help cities to develop strategies that overcome the main barriers for ULL adoption in the context of nature-based solutions.

User-centered requirements engineering to manage the fuzzy front-end of open innovation in e-health: A study on support systems for seniors' physical activity

BACKGROUND

Although e-health potentials for improving health systems in their safety, quality and efficiency has been acknowledged, a large gap between the postulated and empirically demonstrated benefits of e-health technologies has been ascertained. E-health development has classically been technology-driven, often resulting in the design of devices and applications that ignore the complexity of the real-world setting, thus leading to slow diffusion of innovations to care. Therefore, e-health innovation needs to consider the mentioned complexity already from the start. The early phases of innovation, fuzzy front-end (FFE) defined as "the period between when an opportunity is first considered and when an idea is judged ready for development" has been identified to have the highest impact on the innovation process and its outcome. The FFE has been recognized as the most difficult stage to manage in the innovation process as it involves a high degree of uncertainty. Such a phase becomes even more difficult when different sectors and organizations are involved. Therefore, effective methods for involving different organizations and user groups in the FFE of innovation are needed.

OBJECTIVE

The aim of this study was to manage the FFE of a collaborative, open innovation (OI) process, to define a software system supporting seniors' physical activity (PA) by applying a framework of methods from software requirements engineering (RE) to elicit and analyze needs and requirements of users and stakeholders, as well as the context in which the system should be used.

METHODS

Needs and requirements of three future user groups were explored through individual- and focus group interviews. Requirements were categorized and analyzed in a workshop with a multidisciplinary team: a system overview was produced by conceptual modelling using elicited functional requirements; high-level non-functional requirements were negotiated and prioritized. Scenario descriptions of system's supportive roles in different phases of a behavioral change process were developed.

RESULTS

User-centered RE methods were successfully used to define a system and a high-level requirements description was developed based on needs and requirements from three identified user groups. The system aimed to support seniors' motivation for PA and contained four complementary sub-systems. The outcome of the study was a Concept of Operations (ConOps) document that specified the high-level system requirements in a way that was understandable for stakeholders. This document was used both to identify and recruit suitable industrial partners for the following open innovation development and to facilitate communication and collaboration in the innovation process.

CONCLUSIONS

Applying software RE methods and involving user groups in the early phases of OI can contribute to the development of new concepts that meet complex real-world requirements. Different user groups can complement each other in conveying needs and requirements from which systems can be designed. Empirical studies applying and exploring different methods used to define new e-health solutions can contribute with valuable knowledge about handling innovation FFE.

The Italian Case of Lecco Innovation Living Lab: Stakeholders’ Needs and Activities to Contribute to the Technological Innovation Process in Healthcare

Healthcare technological innovation is a very complex process in which different actors interact with each other, creating a large number of interconnections and synergies in the design of technological innovations. Despite the increasing number of living labs (LLs) in healthcare, building and maintaining LLs for technological innovation in healthcare is challenging. Collaboration with stakeholders remains an issue of major concern in healthcare. The purpose of this paper is to identify stakeholders’ needs in building an LL in healthcare and to plan activities to foster the innovation process. The paper is based on an exploratory single case study investigating an Italian LL. Eight stakeholders’ needs were identified and validated. Specific activities were identified as improving the innovation process in terms of the stakeholders’ needs. The study contributes to the development of domain-specific knowledge and, as such, to the fostering of studies on and the implementation of LLs in healthcare.

Role of Intermediaries in Shaping Climate Finance in Developing Countries—Lessons from the Green Climate Fund

Social scientists are increasingly interested in the processes that give shape to global policy solutions. I investigate the issues of intermediation and the role of intermediaries in climate finance. I use the case of the Green Climate Fund (GCF), a new consortium for dedicated funding set up under the United Nations Framework Convention on Climate Change (UNFCCC) to assist developing countries in responding to climate threats, to ask a fundamental question: What role do intermediaries (GCF-accredited and related entities) play in catalysing climate action through climate finance in these countries? This paper offers three propositions focused on the role of intermediaries in the GCF, and tests these using data from the GCF and the wider literature. The results show a growing dominance of international intermediaries in GCF project development and implementation, the low capacity of national intermediaries to conceive and scale projects, and the mismatch between planned and actual funding allocations. Collectively, these outcomes derail the GCF from its core objectives of promoting country ownership of projects, building capacity of local intermediaries, and equitable allocation of funding between mitigation and adaptation. I offer three learning models to help the GCF and intermediaries capitalise on the early lessons from GCF activities and to scale climate finance effectively in developing countries.

The role of a local authority as a stakeholder encouraging the development of biogas: A study on territorial intermediation

In a context where anaerobic digestion is a controversial subject, it is not surprising to see that between 20% and 30% of anaerobic digestion projects are abandoned, mainly for reasons of local opposition, problems of coordination between stakeholders and the implementation of real territorial governance capable of facing the challenges encountered during the setting up of the project. We can consequently question the role that local territorial authorities could play to encourage the development of biogas in France. We used semi-structured interviews conducted with anaerobic digestion stakeholders to identify the main functions of territorial intermediation (and their specific elements) that local authorities could have to encourage the deployment and success of these projects. Local authorities play the role of intermediation by (i) ensuring spatial and cognitive proximities between actors, (ii) mobilizing territorial resources and favoring local anchorage (iii) installing trust among the local stakeholders and (iv) having a role of instigator by participating in the supply (inputs) of biogas plants and the purchase of the energy produced (outputs).

The effect of collaborative innovation on ICT-based technological convergence: A patent-based analysis

Collaborative innovation is widely recognized as an instrument to promote technological convergence. However, its effects on technological convergence remain debatable. Using firm-level panel data of patenting in the Korean ICT industry from 1980 to 2015, I examine the effects of four collaborative innovation types (i.e., Inter-firm, Inter-ICT firm, Firm-University, and Firm-Government Research Institution (GRI) on ICT-based technological convergence. The results reveal the magnitude of Inter-ICT firm collaborative innovation was found to be significant and largest. The effects of the remaining three collaborative innovation types were significant but inconsiderable. Governments may consider the differential effects of collaboration types when designing incentive systems to promote technological convergence.

INTERMEDIATION FOR OPEN INNOVATION: COMPARING DIRECT VERSUS DELEGATED SEARCH STRATEGIES OF INNOVATION INTERMEDIARIES

Intermediaries are an inherent part of value creation in open innovation. They connect organisations seeking external solutions for an innovation-related problem (seekers) with potential solution providers (solvers). To bridge between the innovation problem and external knowledge sources, intermediaries deploy different search strategies. This study compares the cost of using two prevalent approaches: direct versus delegated search. Direct search corresponds to the conventional understanding of search by screening a pre-identified set of solution providers that the intermediary has identified as potentially relevant contributors. Delegated search comprises more indirect search such as problem broadcasting or crowdsourcing. Here, the innovation problem is distributed to a large external network of potential solvers, allowing even unobvious outsiders to contribute to its solution. An empirical study of 53 open innovation intermediaries indicates that delegated search outperforms direct search in terms effectiveness. The lower overall effort for intermediation in delegated search mainly arises from decoupling the effort to coordinate the search process by shifting it towards the solution provider.

IMPACT OF THE USE OF KNOWLEDGE OBTAINED THROUGH INFORMAL EXCHANGES ON THE PERFORMANCE OF INNOVATION PROJECTS: FOR THE ENRICHMENT OF INBOUND OPEN INNOVATION PRACTICES

This study aims to examine the relationship between the acquisition of knowledge through informal channels and performance of innovation projects. We propose that three forms of informal knowledge exchange, namely, knowledge sharing, knowledge presentation and knowledge transfer, positively impact the perceived performance of innovation projects. A survey of 360 individuals involved in innovation projects whose answers were analysed with PLSs reveals that knowledge, obtained through knowledge sharing and knowledge transfer with third parties outside the company by informal route and the simultaneous use of an innovation intermediary as part of these informal exchanges, positively impacts the three elements that have been chosen to measure the operational performance of innovation projects, namely, cost, time and quality. These results provide major contributions to the academic and managerial point of view and open up new vistas for research that derived directly from the demonstration that open innovation not only has to relay on formal agreements, but also to take into account the informal way of knowledge acquisition.

OPEN FOR INNOVATION? PRACTICES SUPPORTING COLLABORATION IN SWEDISH REGIONAL CLUSTERS

While it could be argued that globalisation would diminish the importance of a company’s location, research has shown that in an increasingly complex, knowledge-based and dynamic economy, regional collaboration has in fact become a critical aspect of enhancing competitiveness, locally as well as globally. Still, in order to create sustainable, innovative and successful clusters, interaction and collaboration among its members is necessary, which is not always easy to accomplish and requires actions that stimulate bottom-up activity rather than top-down directives.

Taking a practice-based perspective, this paper explores what cluster management do in their everyday activities to support collaboration among cluster members, based on a qualitative case study of 14 Swedish regional clusters and cluster initiatives. The paper contributes by outlining and discussing two distinct and essential practices–orchestrating and narrating.

ORGANISING FOR RADICAL INNOVATION: THE BENEFITS OF THE INTERPLAY BETWEEN COGNITIVE AND ORGANISATIONAL PROCESSES IN KCP WORKSHOPS

In several industries, competitive and societal factors have highlighted the need for incubating dedicated radical innovation (RI) capabilities. Traditional approaches to RI strategies have often emphasised either organisational or cognitive aspects, but tend to overlook how these dimensions interact within the organisation. This paper tackles the issue of these interplays by investigating the effects of a creativity-based collaborative method, the KCP Workshops, on the RI capability of a firm. We present an in-depth case study of a leading aeronautics firm that adopted the method to face its RI challenges. While being consistent with prior research and underscoring the impact of organisational settings on creative cognitive processes, our analysis empirically demonstrates a triple capability developed through the KCP Workshops: (1) collectively building a conceivable RI strategy, (2) deploying a monitoring process adapted to the exploration of cognitive breakthroughs, (3) collectively building “emerging creative organisations” at the ecosystem level to support the development of RI strategy. Beyond the performance of the RI capability for commercial applications, these findings underline how the collective design of an RI strategy also involves players in the exploration and establishment of organisational innovations.