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Mendlovic S, Roe D, Markusfeld G, Mainz J, Kristensen S, Goldzweig G. Exploring the relation between clinician ratings and patient-reported experience and outcomes. Int J Qual Health Care 2022; 34:ii98-ii104. [PMID: 35357441 DOI: 10.1093/intqhc/mzac004] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/04/2021] [Revised: 12/30/2021] [Accepted: 01/12/2022] [Indexed: 11/12/2022] Open
Abstract
BACKGROUND Patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) are increasingly recognized as important ways for patients to be more actively involved in their treatment and enhance shared decision-making. OBJECTIVE The current study investigated the associations between PROMs, PREMs and various symptoms measures reported by clinicians and psychiatric patients. METHOD One hundred and twenty people admitted to a psychiatric hospital completed two PREMs, one PROM (the shortened version of the Manchester Short Assessment of Quality of Life scale) and Effects of Symptoms on Daily Functioning (the Sheehan Disability Scale), the Patient Clinical Global Impression and the Modified Colorado Symptom Index. Their psychiatrists rated them using the Global Assessment of Functioning scale, the Health of the Nation Outcome Scales and the Therapist Clinical Global Impression. RESULTS There was a strong correlation between patient's evaluation of their quality of life (PROM), experience of their care (PREM) and the overall severity of their condition and their progress. The pattern of correlation between patients' and clinicians' measures revealed a three-layer structure representing a continuum from inner experience to external presentation of experiences. CONCLUSION Together these findings help identify and emphasize various domains of subjective experiences and their relation to external ratings.
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Affiliation(s)
- Shlomo Mendlovic
- The Shalvata Mental Health Center, Hod HaSharon 45100, Israel.,Tel Aviv University, Tel Aviv, Israel
| | - David Roe
- Department of Health Science and Technology, University of Haifa, Haifa, Israel.,Danish Center for Clinical Health Services Research, Psychiatry, Aalborg University, Mølleparkvej 10, Aalborg 9000, Denmark
| | - Geffen Markusfeld
- Department of Psychology, Bar-Ilan University, Ramat-Gan 52900, Israel
| | - Jan Mainz
- Department of Health Science and Technology, University of Haifa, Haifa, Israel.,Danish Center for Clinical Health Services Research, Psychiatry, Aalborg University, Mølleparkvej 10, Aalborg 9000, Denmark
| | - Solvejg Kristensen
- Danish Center for Clinical Health Services Research, Psychiatry, Aalborg University, Mølleparkvej 10, Aalborg 9000, Denmark
| | - Gil Goldzweig
- School of Behavioral Sciences, The Academic College of Tel-Aviv-Yaffo, 14 Rabenu Yeruham Street, Tel-Aviv 6818220, Israel
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2
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Roe D, Slade M, Jones N. The utility of patient-reported outcome measures in mental health. World Psychiatry 2022; 21:56-57. [PMID: 35015343 PMCID: PMC8751576 DOI: 10.1002/wps.20924] [Citation(s) in RCA: 19] [Impact Index Per Article: 9.5] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 12/19/2022] Open
Affiliation(s)
- David Roe
- Department of Community Mental Health, University of Haifa, Israel,Department of Clinical Medicine, Psychiatry, Aalborg University, Aalborg, Denmark
| | - Mike Slade
- School of Health Sciences, Institute of Mental HealthUniversity of NottinghamNottinghamUK
| | - Nev Jones
- School of Social WorkUniversity of PittsburghPittsburghPAUSA
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3
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Stewart V, McMillan SS, Hu J, Ng R, El-Den S, O'Reilly C, Wheeler AJ. Goal planning in mental health service delivery: A systematic integrative review. Front Psychiatry 2022; 13:1057915. [PMID: 36601527 PMCID: PMC9807176 DOI: 10.3389/fpsyt.2022.1057915] [Citation(s) in RCA: 3] [Impact Index Per Article: 1.5] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 09/30/2022] [Accepted: 12/02/2022] [Indexed: 12/23/2022] Open
Abstract
INTRODUCTION Goal planning is routinely employed in mental health service delivery to identify priorities for treatment and support the achievement and evaluation of outcomes. Previous systematic reviews of the literature have focused on the use of goal planning in a range of physical and cognitive disability settings, but there is a lack of information regarding how goal planning is used in mental healthcare. AIMS This systematic integrative review aimed to understand the types of goals, effectiveness of goal planning, the experience of goal planning and barriers and facilitators to effective goal planning in mental healthcare settings. METHODS Five databases were systematically searched using key terms related to mental health AND goal planning. The search was supplemented through citation chaining. Due to the heterogeneity of the studies, a narrative synthesis approach to data analysis was undertaken. RESULTS Fifty-four studies were identified through the search of the literature following the PRISMA guidelines. Data was systematically extracted and thematically organized. There was a high level of heterogeneity among the studies, originating from a range of countries and with diverse characteristics and focus. Four themes emerged from the data analysis and included: (i) goal planning as a central aspect of interventions; (ii) types of goals planned; (iii) factors that influenced goal planning and/or attainment; and (iv) collaboration and concordance in goal planning. CONCLUSION This review found some support for the use of goal planning to improve outcomes in mental healthcare although there was no identified standardized approach to the use of goal planning. Individualized, recovery-oriented and collaborative goal planning was recommended but not always used in practice. Further research to understanding the most appropriate skills and training needed to support collaborative and effective goal planning is needed. SYSTEMATIC REVIEW REGISTRATION [https://www.crd.york.ac.uk/prospero/], identifier [CRD42020220595].
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Affiliation(s)
- Victoria Stewart
- School of Pharmacy and Medical Sciences, Griffith University, Gold Coast, QLD, Australia.,Centre for Mental Health, Griffith University, Brisbane, QLD, Australia.,Menzies Health Institute Queensland, Griffith University, Brisbane, QLD, Australia
| | - Sara S McMillan
- School of Pharmacy and Medical Sciences, Griffith University, Gold Coast, QLD, Australia.,Centre for Mental Health, Griffith University, Brisbane, QLD, Australia.,Menzies Health Institute Queensland, Griffith University, Brisbane, QLD, Australia
| | - Jie Hu
- School of Pharmacy and Medical Sciences, Griffith University, Gold Coast, QLD, Australia.,Centre for Mental Health, Griffith University, Brisbane, QLD, Australia.,Menzies Health Institute Queensland, Griffith University, Brisbane, QLD, Australia
| | - Ricki Ng
- The University of Sydney School of Pharmacy, Faculty of Medicine and Health, The University of Sydney, Camperdown, NSW, Australia
| | - Sarira El-Den
- The University of Sydney School of Pharmacy, Faculty of Medicine and Health, The University of Sydney, Camperdown, NSW, Australia
| | - Claire O'Reilly
- The University of Sydney School of Pharmacy, Faculty of Medicine and Health, The University of Sydney, Camperdown, NSW, Australia
| | - Amanda J Wheeler
- Centre for Mental Health, Griffith University, Brisbane, QLD, Australia.,Menzies Health Institute Queensland, Griffith University, Brisbane, QLD, Australia.,Faculty of Medical and Health Sciences, The University of Auckland, Auckland, New Zealand
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4
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Rosenthal Oren R, Roe D, Hasson-Ohayon I, Roth S, Thomas EC, Zisman-Ilani Y. Beliefs About the Causes of Psychosis Among Persons With Psychosis and Mental Health Professionals: A Scoping Review. Psychiatr Serv 2021; 72:1178-1192. [PMID: 34126775 DOI: 10.1176/appi.ps.202000460] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 11/30/2022]
Abstract
OBJECTIVE The beliefs that people with psychosis hold about causes of their illness (causal beliefs) can affect their choice to adhere to treatment and engage in mental health services. However, less is known about causal beliefs of mental health professionals (MHPs) and their impact on treatment adherence and service engagement. This review explored literature focusing on MHPs' causal beliefs and mapped the degree of concordance between their causal beliefs and those of people with psychosis. METHODS A systematic literature search of PubMed, Embase, Scopus, PsycINFO, and Applied Social Sciences Index Abstracts and a gray-literature search of PsyArXiv and MedNar yielded 11,821 eligible references. The first author reviewed all titles and abstracts, and the coauthors reviewed 10% (N=1,200). RESULTS Forty-two articles were included. Most articles indicated that MHPs tend to endorse biogenetic beliefs (9 of 15 articles assessing MHPs' beliefs, 60%), whereas people with psychosis tend to endorse psychosocial beliefs (16 of 31 articles, 52%) and other nonbiogenetic beliefs (in 8 of 31 articles, 26%). Most studies did not compare causal beliefs of people with psychosis and their treating MHP. Studies varied in design, setting, and measures. CONCLUSIONS MHPs and people with psychosis often hold complex views composed of different types of causal beliefs. However, a gap in causal beliefs between these groups appears to exist, which may affect the therapeutic relationship and pose barriers to treatment adherence. Future studies should address this gap by developing interventions that facilitate open communication about causal beliefs to promote treatment alliance and shared decision making.
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Affiliation(s)
- Rotem Rosenthal Oren
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, University of Haifa, Haifa, Israel (Rosenthal Oren, Roe); Department of Psychology, Bar-Ilan University, Ramat-Gan, Israel (Hasson-Ohayon); Ginsburg Health Sciences Library, Temple University, Philadelphia (Roth); Department of Social and Behavioral Sciences, College of Public Health, Temple University, Philadelphia (Thomas, Zisman-Ilani)
| | - David Roe
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, University of Haifa, Haifa, Israel (Rosenthal Oren, Roe); Department of Psychology, Bar-Ilan University, Ramat-Gan, Israel (Hasson-Ohayon); Ginsburg Health Sciences Library, Temple University, Philadelphia (Roth); Department of Social and Behavioral Sciences, College of Public Health, Temple University, Philadelphia (Thomas, Zisman-Ilani)
| | - Ilanit Hasson-Ohayon
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, University of Haifa, Haifa, Israel (Rosenthal Oren, Roe); Department of Psychology, Bar-Ilan University, Ramat-Gan, Israel (Hasson-Ohayon); Ginsburg Health Sciences Library, Temple University, Philadelphia (Roth); Department of Social and Behavioral Sciences, College of Public Health, Temple University, Philadelphia (Thomas, Zisman-Ilani)
| | - Stephanie Roth
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, University of Haifa, Haifa, Israel (Rosenthal Oren, Roe); Department of Psychology, Bar-Ilan University, Ramat-Gan, Israel (Hasson-Ohayon); Ginsburg Health Sciences Library, Temple University, Philadelphia (Roth); Department of Social and Behavioral Sciences, College of Public Health, Temple University, Philadelphia (Thomas, Zisman-Ilani)
| | - Elizabeth C Thomas
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, University of Haifa, Haifa, Israel (Rosenthal Oren, Roe); Department of Psychology, Bar-Ilan University, Ramat-Gan, Israel (Hasson-Ohayon); Ginsburg Health Sciences Library, Temple University, Philadelphia (Roth); Department of Social and Behavioral Sciences, College of Public Health, Temple University, Philadelphia (Thomas, Zisman-Ilani)
| | - Yaara Zisman-Ilani
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, University of Haifa, Haifa, Israel (Rosenthal Oren, Roe); Department of Psychology, Bar-Ilan University, Ramat-Gan, Israel (Hasson-Ohayon); Ginsburg Health Sciences Library, Temple University, Philadelphia (Roth); Department of Social and Behavioral Sciences, College of Public Health, Temple University, Philadelphia (Thomas, Zisman-Ilani)
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5
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Gelkopf M, Mazor Y, Roe D. A systematic review of patient-reported outcome measurement (PROM) and provider assessment in mental health: goals, implementation, setting, measurement characteristics and barriers. Int J Qual Health Care 2021; 34:ii13–ii27. [PMID: 32159763 DOI: 10.1093/intqhc/mzz133] [Citation(s) in RCA: 18] [Impact Index Per Article: 6.0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/05/2019] [Revised: 11/08/2019] [Accepted: 12/03/2019] [Indexed: 01/27/2023] Open
Abstract
PURPOSE To review and integrate the literature on mental-health-related patient-reported outcome measures (PROMs) and routine outcome measures (ROMs), namely in the domains of goals, characteristics, implementation, settings, measurements and barriers. PROM/ROM aims mainly to ascertain treatment impact in routine clinical practice through systematic service users' health assessment using standardized self-report, caretaker and/or provider assessment. DATA SOURCES Psych INFO and PubMed including Medline, Biomed Central, EMBASE Psychiatry and Elsevier Science's Direct. STUDY SELECTION Systemized review of literature (2000-2018) on implementation and sustainability of PROMs/ROMs in adult mental health settings (MHS). DATA EXTRACTION AND SYNTHESIS Systemized review of literature (2000-2018) on numerous aspects of PROM/ROM implementation and sustainability in adult MHS worldwide. RESULTS Based on 103 articles, PROMs/ROMs were implemented mostly in outpatient settings for people with assorted mental health disorders receiving a diversity of services. Frequency of assessments and completion rates varied: one-third of projects had provider assessments; about half had both provider and self-assessments. Barriers to implementation: perceptions that PROM/ROM is intrusive to clinical practice, lack of infrastructure, fear that results may be used for cost containment and service eligibility instead of service quality improvement, difficulties with measures, ethical and confidentiality regulations and web security data management regulations. CONCLUSION Improving data input systems, sufficient training, regular feedback, measures to increase administrative and logistic support to improve implementation, acceptability, feasibility and sustainability, follow-up assessments and client attrition rate reduction efforts are only some measures needed to enhance PROM/ROM efficiency and efficacy.
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Affiliation(s)
- Marc Gelkopf
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, University of Haifa, Israel.,Center for Community Mental Health, Research, Practice and Policy, Faculty of Social Welfare and Health Sciences, University of Haifa, Israel
| | - Yael Mazor
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, University of Haifa, Israel.,Center for Community Mental Health, Research, Practice and Policy, Faculty of Social Welfare and Health Sciences, University of Haifa, Israel
| | - David Roe
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, University of Haifa, Israel.,Center for Community Mental Health, Research, Practice and Policy, Faculty of Social Welfare and Health Sciences, University of Haifa, Israel.,Department of Clinical Medicine, Psychiatry, Aalborg University, Denmark
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6
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de Bienassis K, Kristensen S, Hewlett E, Roe D, Mainz J, Klazinga N. Patient-reported indicators in mental health care: towards international standards among members of the OECD. Int J Qual Health Care 2021; 34:ii7–ii12. [PMID: 33693897 DOI: 10.1093/intqhc/mzab020] [Citation(s) in RCA: 11] [Impact Index Per Article: 3.7] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/16/2020] [Revised: 01/25/2021] [Accepted: 03/05/2021] [Indexed: 11/14/2022] Open
Abstract
BACKGROUND Achieving people-centred health care systems requires new and innovative strategies to capture information about whether, and to what degree, health care is successful in improving health from the perspective of the patient. Patient-reported outcome measures (PROMs) and Patient-reported experience measures (PREMs) can bring some of these new insights, and are increasingly used in research, clinical care, and policymaking. METHODS This paper reflects the ongoing discussions and findings of the OECD PaRIS Working Group on Patient-reported Indicators for Mental Health Care. RESULTS The OECD has been measuring quality of care for mental health conditions over the last 14 years through the Health Care Quality and Outcomes (HCQO) program; nonetheless, information on how persons with mental health problems value the services they receive, and impact of the services, remains limited. As of 2018, a survey from the OECD showed that only five of the twelve countries surveyed (Australia, Israel, Netherlands, Sweden, United Kingdom) reported PROMs and PREMs collection on a regular basis in mental health settings. The paper details some of the challenges specific to the collection and use of PROMs and PREMs in mental health care, and examples from countries which have implemented comprehensive programmes to gather information about PROMs and PREMs for individuals receiving mental health services. CONCLUSIONS Given the health and economic impact of mental ill-health across all OECD countries, there is significant value to being able to assess the quality and outcomes of care in this area using internationally-comparable measures. Continued international harmonisation of PROMs and PREMs for mental health through international coordination is a key way to facilitate the sharing of national experiences, promote the use of PROMs and PREMs, and create meaningful indicators for national and international benchmarking.
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Affiliation(s)
| | - Solvejg Kristensen
- Psychiatry, Aalborg University Hospital, Moelleparkvej 10, Aalborg 9000, Denmark
| | - Emily Hewlett
- Health Division, OECD, 2 Rue Andre Pascal, Paris 75016, France
| | - David Roe
- Department of Community Mental Health, University of Haifa, Abba Khoushy Ave 199, Haifa 3498838, Israel
| | - Jan Mainz
- Department South, Psychiatry Region Nordjylland, Moelleparkvej 10, Aalborg 9000, Denmark
| | - Niek Klazinga
- Health Division, OECD, 2 Rue Andre Pascal, Paris 75016, France
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7
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Gal G, Shadmi E, Hoter-Ishay G, Gelkopf M, Roe D. Comparing outcome measures of persons with severe mental illness in vocational rehabilitation programs: a dual perspective of consumers and providers. Int J Qual Health Care 2021; 34:ii105–ii111. [PMID: 32232319 DOI: 10.1093/intqhc/mzaa030] [Citation(s) in RCA: 1] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 10/22/2019] [Revised: 02/18/2020] [Accepted: 03/05/2020] [Indexed: 11/12/2022] Open
Abstract
OBJECTIVE Vocational rehabilitation for people with severe mental illness (SMI) has many benefits. Among the existing models, supported employment has consistently shown to have better impact on vocational outcomes while the findings on non-vocational outcomes are inconsistent. One source of variation with regard to non-vocational outcomes could be related to differences between consumers' self-reports and the providers' point of view. DESIGN A cross-sectional study of people with SMI consuming three different vocational services and their service providers. SETTING Data were collected as part of the Israeli Psychiatric Rehabilitation Patient Reported Outcome Measurement project. PARTICIPANTS The current data is based on 3666 pairs of people with SMI consuming vocational services and their service providers. INTERVENTIONS Vocational services included supported employment, sheltered workshops and vocational support centers. MAIN OUTCOME MEASURES The consumers-filled self-report questionnaires, which consisted of the following patient-reported outcome measurements (PROMs): quality of life, functioning and illness management. Primary professional providers were given instruments that mirrored the ones designed for self-report. RESULTS According to providers' ratings, supported employment was associated with higher functioning (F = 78.6, P < 0.001) and illness management (F = 33.0, P < 0.001) compared to other vocational services. PROMs revealed that supported employment was associated with higher functioning only (F = 31.5, P < 0.001). Consumers rated themselves higher compared to providers on all measures. CONCLUSIONS This study provides a deeper insight into non-vocational outcomes of people with SMI participating in vocational services and suggests differences in perspectives between consumers and providers with regard to outcome measures.
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Affiliation(s)
- Gilad Gal
- School of Behavioral Sciences, Tel Aviv-Yaffo Academic College, Rabenu Yerucham st, Yaffo, 6818211, Israel
| | - Efrat Shadmi
- The Cheryl Spencer Nursing Department of Nursing, Faculty of Social Welfare and Health Sciences, Haifa University, Abba Khoushy Ave 199, Haifa, 3498838, Israel
| | - Gili Hoter-Ishay
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, Haifa University, Israel
| | - Marc Gelkopf
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, Haifa University, Israel
| | - David Roe
- Department of Community Mental Health, Faculty of Social Welfare and Health Sciences, Haifa University, Israel.,Department of Clinical Medicine, Psychiatry, Aalborg University, Nybrogade 12, 9000 Aalborg, Denmark
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Katz S, Goldblatt H, Hasson-Ohayon I, Roe D. Retrospective Accounts of the Process of Using and Discontinuing Psychiatric Medication. QUALITATIVE HEALTH RESEARCH 2019; 29:198-210. [PMID: 30132725 DOI: 10.1177/1049732318793418] [Citation(s) in RCA: 10] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 06/08/2023]
Abstract
Refusal to take psychiatric medication as prescribed is often considered negative, harmful, and even reflective of a sign of one's illness. However, recent research from diverse sources has challenged this axiom. The current study investigated the reasons, processes, experiences, and perceived impacts of medication discontinuation. The study was carried out using the narrative approach to life stories method. Participants were 12 women and 9 men who had discontinued their prescribed medication following psychiatric hospitalization. Four main themes were revealed in the data analysis: (a) the experience with medication, (b) the process of discontinuing medication, (c) elements that helped achieve successful medication discontinuation, and (d) the perceived impact of medication discontinuation. Our findings challenge the widespread notion that discontinuing psychiatric medication is necessarily negative and suggest that, for some, it is a legitimate and meaningful life choice.
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Affiliation(s)
| | | | | | - David Roe
- 2 University of Haifa, Haifa, Israel
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9
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Hasson-Ohayon I, Goldzweig G, Arnon-Ribenfeld N, Mashiach-Eizenberg M, Kravetz S, Roe D. The use of the social skills performance assessment (SSPA) among persons with serious mental illness: psychometric assessment and network analysis. J Ment Health 2018; 29:541-548. [DOI: 10.1080/09638237.2018.1521934] [Citation(s) in RCA: 2] [Impact Index Per Article: 0.3] [Reference Citation Analysis] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 10/27/2022]
Affiliation(s)
| | - Gil Goldzweig
- School of Behavioral Sciences, The Academic College of Tel-Aviv Yaffo, Tel-Aviv Yaffo, Israel
| | | | | | - Shlomo Kravetz
- Department of Psychology, Bar-Ilan University, Ramat Gan, Israel
| | - David Roe
- Faculty of Social Welfare and Health Sciences, Department of Community Mental Health, University of Haifa, Haifa, Israel
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