Talent mapping: a strategic approach toward digitalization initiatives in the banking and financial technology (FinTech) industry in Indonesia

Purpose

The development of information technology is highly influential to all sectors, including the financial industry. Various transformations are made in overcoming the dynamics of technological advancements, including the mapping of human resources. This study is conducted in the banking industry and companies operating using financial technology (FinTech) in Indonesia. This study aims to identify talent competencies needed in the future, based on current conditions and future needs, through mapping talent in the banking and FinTech industries.

Design/methodology/approach

This study provides empirical evidence about the mapping of talent management with eight basic competencies. It uses a mixed-method, explanatory sequential with survey approach in the first phase and focus group discussions (FGD) in the second phase. The questionnaire is distributed to 309 respondents who are the specific decision-makers in this industry. Meanwhile, the FGD is conducted twice at different times with academics and practitioners, human resources and talent managers. This research used analytic hierarchy process as a tool for data processing.

Findings

This study provides current competency positions and future needs in the banking and FinTech industries in Indonesia where it found a lot of competence segregation. It also discovered three priority competencies for dealing with Industry 4.0, which included relating and networking, adapting and responding to change and entrepreneurship and commercial thinking.

Practical implications

This study is valuable for decision-makers and regulators; these results can be used to find new competencies and talents to develop existing human resources. Also, these results can be used as a basis for policy-making related to the Industrial Revolution 4.0.

Originality/value

This study provides new insights on talent mapping in the banking and FinTech industries as a strategic approach in the digitalization era. In addition, this research also adds knowledge related to Industry 4.0 as a result of industry developments in the digitalization era.

Using action research for change in organizations: processes, reflections and outcomes

Purpose

The purpose of this paper is to provide a commentary and recommendations on systemic approaches to designing and implementing change in organisations.

Design/methodology/approach

The paper is a viewpoint on successful change management techniques using action research based on experience in the use of systemic thinking and systems practices.

Findings

The use of a systems approach to change using relevant systems practices enables more successful change outcomes.

Practical implications

Change management practitioners should utilise systemic approaches to enable more successful change implementation.

Originality/value

The paper provides valuable advice for practitioners and researchers in change management through the author’s unique experience in systemic change processes.

A rhizomatic learning process to create collective knowledge in entrepreneurship education: Open innovation and collaboration beyond boundaries

Entrepreneurship literature has proven the efficacy of an experiential and collaborative learning approach that promotes entrepreneurial capabilities, that is, risk-taking, positive thinking, vision, intuitive decision-making, creative problem-solving, managing interdependency, tolerating ambiguity and innovation. To advance this, we propose a Deleuzian-inspired theoretical framework for entrepreneurship learning around innovation based on a rhizomatic perspective. We offer an illustrative case and identify the advantages and challenges of a rhizomatic approach to learning.

Finding the extraordinary and creating the unexpected

Purpose

– The purpose of this paper is to present an integrated framework for ethical decision making in uncertain conditions, such as those of entrepreneurship. The model aims to build an exceptional ethical heuristic employable by entrepreneurs.

Design/methodology/approach

– The theoretical framework is anchored to Aquinas’ theory of practical reason (PR) virtue, specifically its minor virtue gnome, and the Kantian faculty of genius or to better say its modus operandi. Thanks to the composition of these prima facie distant ontologies it is possible to build a “ready-to-use” heuristic.

Findings

– The paper through a philosophical discussion offers a ready-to-use heuristic that may help entrepreneurs and businesspersons when “navigating” uncertain and troubled situations. In such situations, first it is important to recognize the “exceptionality” of the situation, disregarding where necessary the ordinary criteria of judgment (an act directed by gnome). Second, a creative reconstruction of available knowledge able to reshape the “rules of the game” is needed (an act directed by PR but with connotations drawn from genius).

Research limitations/implications

– The paper provides only a theoretical conceptualization of the heuristic model. However, the result is a ready-to-use heuristic rule for entrepreneurs, who work in uncertain and unclear conditions. Empirical validation of the framework can represent an opportunity for future research to test the operative impact of such an exceptional ethical heuristic.

Originality/value

– Little attention has been dedicated to ethical decision making in the entrepreneurial setting built on a virtue ethics approach. This paper’s proposed model may represent an innovative alternative to strictly rational models for ethical decision making.

Project Innovation: Evidence-Informed, Open, Effectual, and Subjective

Entrepreneurship provides promising bases for project innovation in unpredictable settings that require general adaptability rather than responsive variety. However, important theories in this area are based on world views that are antithetical to the causal assumptions that support often-productive theory and practice in project management. This article outlines four entrepreneurial models of innovation, concluding with subjective innovations based on interactively defined lifestyle and ideological values rather than scientific or economic logic. Their adoption requires difficult personal and organizational admissions of failures in current practice as well as recognition that deeply rooted beliefs in causal logic are an impediment in intrinsically unpredictable environments.

Ethically constrained optimization of dynamic capabilities: towards sustainable global health

Purpose

– This study aims to explain how sustainable global health presents an emerging new form of competition and socio-political and functional pressure for which strategic organizational renewal is a prerequisite for the organic resilience and co-evolution of pharmaceutical firms with their environment.

Design/methodology/approach

– Through a meta-theoretical analysis in which theories themselves become the unit of creative synthesis, a wider framework is developed to allow a comprehensive and nuanced reinterpretation of the neo-institutional theory and the resource-based view. In focus is the practical utility and relevance of such theories within emerging economies where pharmaceutical firms respond to market and institutional changes.

Findings

– The imperative for organizational change is very much dependent on the combination of ethically constrained managerial choices as well as entropic institutional pressures that allow firms to successfully adapt to their dynamic environment. This is achieved through legitimization and sustained competitive advantage, the results of innovation and contextually relevant differentiated value propositions.

Social implications

– Contrary to popular perceptions, recent developments demonstrate that the simultaneous pursuit of efficiency and ethical preferences is possible, irrespective of the institutional matrix within which change occurs. Managers should, therefore, tap into the niche opportunities offered by favorable entropic pressures.

Originality/value

– The novelty in this paper is the framework it provides for analyzing the massive role played by the micro-political power of managers and how the goals they pursue become fundamental to what the organization becomes as it coevolves with the turbulent era of emergent health needs.

Dynamics of Resource Slack and Constraints: Resource Positions in Action

Previous studies of the effects of resource slack and constraints on creativity and performance offer contradictory findings. To resolve this debate, some authors operationalize resource slack and constraints in ways that actually may have concealed their underlying complexity and dynamics. This study seeks to demonstrate how perceived resource positions influence entrepreneurial decision making and creativity by drawing on in-depth case studies of three high-tech start-ups. The authors show that resource positions are perceived, relative, transient and multidimensional; that is, they reflect the entrepreneur’s perception of available resources relative to demand. Moreover, perceived resource positions are not static but change over time, and entrepreneurs can experience different types of resource constraints and slack simultaneously. The influence of perceived resource positions on decision making in turn depends on individual, temporal and resource position dynamics. These findings link perceptions of resources to the emergence of organizational ingenuity, by explaining how perceived resource positions influence decision making.

Serendipity in Entrepreneurship

This paper addresses the concept of serendipity in entrepreneurship, defined as search leading to unintended discovery. It conceptually delineates serendipity, showing how it is related to the entrepreneurship literature on prior knowledge and systematic search. The paper also discusses how serendipitous entrepreneurship relates to some aspects of evolutionary theory, socio-economic institutions, and social psychology. It is suggested that serendipity may be a quite prevalent feature of entrepreneurship and thus has implications for both research and practice.