1
|
Di Palma G, Scendoni R, Tambone V, Alloni R, De Micco F. Integrating enterprise risk management to address AI-related risks in healthcare: Strategies for effective risk mitigation and implementation. J Healthc Risk Manag 2025; 44:25-33. [PMID: 39951018 PMCID: PMC12034305 DOI: 10.1002/jhrm.70000] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 11/21/2024] [Revised: 01/06/2025] [Accepted: 01/23/2025] [Indexed: 04/29/2025]
Abstract
The incorporation of artificial intelligence (AI) in health care offers revolutionary enhancements in patient diagnostics, clinical processes, and overall access to services. Nevertheless, this technological transition brings forth various new, intricate risks that pose challenges to current safety and ethical norms. This research explores the ability of enterprise risk management as an all-encompassing framework to tackle these arising risks, providing both a forward-looking and responsive strategy designed for the health care industry. At the core of this method are instruments that together seek to proactively uncover and address AI-related weaknesses like algorithmic bias, system failures, and data privacy issues. On the reactive side, it incorporates incident reporting systems and root cause analysis, tools that enable health care providers to quickly address unexpected events and consistently improve AI implementation procedures. However, some application difficulties still exist. The unclear, "black box" characteristics of numerous AI models hinder transparency and responsibility, prompting inquiries about the clarity of AI-generated choices and their adherence to ethical benchmarks in patient treatment. The research highlights that with the progress of AI technologies, the enterprise risk management framework also needs to evolve, addressing these new complexities while promoting a culture focused on safety in health care settings.
Collapse
Affiliation(s)
- Gianmarco Di Palma
- Department of Clinical AffairFondazione Policlinico Universitario Campus Bio‐MedicoRomeItaly
| | - Roberto Scendoni
- Department of LawInstitute of Legal MedicineUniversity of MacerataMacerataItaly
- Italian Network for Safety in Healthcare (INSH)Coordination of Marche RegionMacerataItaly
| | - Vittoradolfo Tambone
- Research Unit of Bioethics and Humanities, Department of Medicine and SurgeryUniversità Campus Bio‐Medico di RomaRomeItaly
| | - Rossana Alloni
- Department of Clinical AffairFondazione Policlinico Universitario Campus Bio‐MedicoRomeItaly
- Research Unit of Bioethics and Humanities, Department of Medicine and SurgeryUniversità Campus Bio‐Medico di RomaRomeItaly
| | - Francesco De Micco
- Department of Clinical AffairFondazione Policlinico Universitario Campus Bio‐MedicoRomeItaly
- Research Unit of Bioethics and Humanities, Department of Medicine and SurgeryUniversità Campus Bio‐Medico di RomaRomeItaly
| |
Collapse
|
2
|
ALruwail BF, Alshalan AM, Thirunavukkarasu A, Alibrahim A, Alenezi AM, Aldhuwayhi TZA. Evaluation of Health Science Students' Knowledge, Attitudes, and Practices Toward Artificial Intelligence in Northern Saudi Arabia: Implications for Curriculum Refinement and Healthcare Delivery. J Multidiscip Healthc 2025; 18:623-635. [PMID: 39935436 PMCID: PMC11812465 DOI: 10.2147/jmdh.s499902] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/16/2024] [Accepted: 01/30/2025] [Indexed: 02/13/2025] Open
Abstract
Background and Aim As the integration of artificial intelligence (AI) in healthcare delivery becomes increasingly prevalent, understanding the knowledge, attitudes, and practices of health science students towards AI is crucial. However, limited evidence exists regarding the readiness of health science students, particularly in northern Saudi Arabia (KSA), to integrate AI into their future practices, highlighting the need for focused evaluation. We evaluated northern Saudi health science students' knowledge, attitude, practice, and associated factors toward AI. Participants and Methods The present cross-sectional study was conducted among 384 health science students aged 18 years and above from Jouf University, KSA. The study employed a validated data collection form with four sections: demographics, knowledge (AI principles and applications), attitudes (perceptions and ethical concerns), and practices (usage and confidence in AI tools). The three domains' scores were categorized as low (<60%), medium (60-80%) and high (>80%) based on their total scores. We utilized Spearman correlation test to ascertain the strength and direction of correlation among each subscale. Additionally, multivariate analysis was employed to identify associated factors. Results The present study demonstrated low knowledge, attitude, and practices among 55.7%, 37.0%, and 50.3% of health science students. We observed a positive correlation between knowledge and attitude (rho = 0.451, p = 0.001), knowledge and practice (rho = 0.353, p = 0.001), and attitude and practice (rho = 0.651, p = 0.001). Knowledge (p = 0.001) and practice (p = 0.002) were significantly higher among the students who participated in a formal AI training program. Females had a significantly higher level of attitude (p = 0.001) and practice (p = 0.030) than males. Conclusion In light of these findings, refining the curriculum to incorporate AI emerges as a critical strategy for addressing gaps in AI knowledge, attitudes, and practices among health science students. Therefore, formal and integrated training programs tailored to suit the local setting can effectively prepare health science students to adopt AI technologies in ways that enhance patient care.
Collapse
Affiliation(s)
- Bashayer Farhan ALruwail
- Department of Family and Community Medicine, College of Medicine, Jouf University, Sakaka, Aljouf, Saudi Arabia
| | - Afrah Muteb Alshalan
- Department of Otolaryngology-Head and Neck Surgery, College of Medicine, Jouf University, Sakaka, Aljouf, Saudi Arabia
| | - Ashokkumar Thirunavukkarasu
- Department of Family and Community Medicine, College of Medicine, Jouf University, Sakaka, Aljouf, Saudi Arabia
| | - Alaa Alibrahim
- Department of Internal Medicine, College of Medicine, Jouf University, Sakaka, Aljouf, Saudi Arabia
| | - Anfal Mohammed Alenezi
- Department of Surgery, College of Medicine, Jouf University, Sakaka, Aljouf, Saudi Arabia
| | | |
Collapse
|
3
|
Cawiding OR, Lee S, Jo H, Kim S, Suh S, Joo EY, Chung S, Kim JK. SymScore: Machine learning accuracy meets transparency in a symbolic regression-based clinical score generator. Comput Biol Med 2025; 185:109589. [PMID: 39721416 DOI: 10.1016/j.compbiomed.2024.109589] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/23/2024] [Revised: 12/14/2024] [Accepted: 12/15/2024] [Indexed: 12/28/2024]
Abstract
Self-report questionnaires play a crucial role in healthcare for assessing disease risks, yet their extensive length can be burdensome for respondents, potentially compromising data quality. To address this, machine learning-based shortened questionnaires have been developed. While these questionnaires possess high levels of accuracy, their practical use in clinical settings is hindered by a lack of transparency and the need for specialized machine learning expertise. This makes their integration into clinical workflows challenging and also decreases trust among healthcare professionals who prefer interpretable tools for decision-making. To preserve both predictive accuracy and interpretability, this study introduces the Symbolic Regression-Based Clinical Score Generator (SymScore). SymScore produces score tables for shortened questionnaires, which enable clinicians to estimate the results that reflect those of the original questionnaires. SymScore generates the score tables by optimally grouping responses, assigning weights based on predictive importance, imposing necessary constraints, and fitting models via symbolic regression. We compared SymScore's performance with the machine learning-based shortened questionnaires MCQI-6 (n=310) and SLEEPS (n=4257), both renowned for their high accuracy in assessing sleep disorders. SymScore's questionnaire demonstrated comparable performance (MAE = 10.73, R2 = 0.77) to that of the MCQI-6 (MAE = 9.94, R2 = 0.82) and achieved AUROC values of 0.85-0.91 for various sleep disorders, closely matching those of SLEEPS (0.88-0.94). By generating accurate and interpretable score tables, SymScore ensures that healthcare professionals can easily explain and trust its results without specialized machine learning knowledge. Thus, SymScore advances explainable AI for healthcare by offering a user-friendly and resource-efficient alternative to machine learning-based questionnaires, supporting improved patient outcomes and workflow efficiency.
Collapse
Affiliation(s)
- Olive R Cawiding
- Department of Mathematical Sciences, KAIST, Daejeon, 34141, Republic of Korea; Biomedical Mathematics Group, Pioneer Research Center for Mathematical and Computational Sciences, Institute for Basic Science, Daejeon, 34126, Republic of Korea
| | - Sieun Lee
- Biomedical Mathematics Group, Pioneer Research Center for Mathematical and Computational Sciences, Institute for Basic Science, Daejeon, 34126, Republic of Korea; Department of Mathematics, Kyungpook National University, Daegu, 41566, Republic of Korea
| | - Hyeontae Jo
- Biomedical Mathematics Group, Pioneer Research Center for Mathematical and Computational Sciences, Institute for Basic Science, Daejeon, 34126, Republic of Korea; Division of Applied Mathematical Sciences, Korea University, Sejong, 30019, Republic of Korea
| | - Sungmoon Kim
- Department of Mathematical Sciences, KAIST, Daejeon, 34141, Republic of Korea; Biomedical Mathematics Group, Pioneer Research Center for Mathematical and Computational Sciences, Institute for Basic Science, Daejeon, 34126, Republic of Korea
| | - Sooyeon Suh
- Department of Psychology, Sungshin Women's University, Seoul, 02844, Republic of Korea
| | - Eun Yeon Joo
- Department of Neurology, Neuroscience Center, Samsung Medical Center, Sungkyunkwan University School of Medicine, Seoul, 06351, Republic of Korea
| | - Seockhoon Chung
- Department of Psychiatry, Asan Medical Center, University of Ulsan College of Medicine, Seoul, 05505, Republic of Korea
| | - Jae Kyoung Kim
- Department of Mathematical Sciences, KAIST, Daejeon, 34141, Republic of Korea; Biomedical Mathematics Group, Pioneer Research Center for Mathematical and Computational Sciences, Institute for Basic Science, Daejeon, 34126, Republic of Korea; Department of Medicine, College of Medicine, Korea University, Seoul, 02841, Republic of Korea.
| |
Collapse
|
4
|
Korenevskiy NA, Al-Kasasbeh RT, Shaqadan A, Al-Habahbeh OM, Telfah A, Mousa MS, Rodionova SN, Filist S, Al-Kassasbehg ET, Krutskikh V, Shalimova E, Aikeyeva AA, Ilyash M. Computerized Decision Support System and Fuzzy Logic Rules for Early Diagnosis of Pesticide-Induced Diseases. Crit Rev Biomed Eng 2025; 53:1-22. [PMID: 39612267 DOI: 10.1615/critrevbiomedeng.2024053746] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 12/01/2024]
Abstract
Many reflexologists employ outdated concepts that do not align with modern anatomy, physiology, and biophysics. Those concepts undermine physicians' confidence in their diagnosis. This study aims to improve the quality of medical care for workers in the agro-industrial complex who are exposed to pesticides by a fuzzy mathematical model using acupuncture points reflexes. Data obtained from reflex diagnostic methods are utilized in hybrid fuzzy decision rules to build a predictive classification model that integrates medical diagnosis with artificial intelligence. Pesticide exposure leads to cardiovascular and nervous system bronchopulmonary diseases, as well as kidney and liver tissue pathology. The developed model generates decision rules for early prediction of nervous system disorders, particularly when the primary risk factor is exposure to agricultural pesticides containing nitrates. In modern medical practice, there is a growing interest in ancient methods of reflex diagnostics and therapies based on maintaining the energy balance of an organism's meridian structures. However, the lack of a solid theoretical foundation explaining the mechanisms of interaction between internal and surface meridian structures poses a significant obstacle to wider adoption of reflex diagnostic techniques. This limitation severely hampers the potential of acupuncture. Moreover, many reflexologists in practice tend to overstate the benefits of acupuncture, which may lead to errors, that undermine the appropriate approach to diagnosis and treatment. The proposed model proves valuable for the healthcare of agro-industrial complex workers, as its decision-making process achieves an accuracy rate of over 85% in forecasting nervous system disorders.
Collapse
Affiliation(s)
| | | | | | - Osama M Al-Habahbeh
- Department of Mechatronics Engineering, School of Engineering, The University of Jordan, Amman, Jordan
| | - Ahmad Telfah
- Fachhochschule Dortmund University of Applied Sciences and Arts, 44139 Dortmund, Germany; Cell Therapy Center, The University of Jordan, 11942 Amman, Jordan
| | - Marwan S Mousa
- Department of Renewable Energy Engineering, Jadara University, 21110, Irbid, Jordan
| | - Sofia N Rodionova
- Eurasian National University named after L.N. Gumilyov, Nur-Sultan, Kazakhstan; South-West State University, Kursk, Russia
| | | | - Etab T Al-Kassasbehg
- Al-Balqa' Applied University (BAU), Karak University College, Al-Karak 61710, Jordan
| | - Vladislav Krutskikh
- Radio Technical Fundamentals Department, National Research University "MPEI," Moscow, Russia
| | - Elena Shalimova
- Al-Balqa' Applied University (BAU), Karak University College, Al-Karak 61710, Jordan
| | - Altyn A Aikeyeva
- Eurasian National University named after L.N. Gumilyov, Nur-Sultan, Kazakhstan
| | | |
Collapse
|
5
|
Dai W, Li YQ, Zhou Y. Clinical implications of the latest advances in gastrointestinal tumor research. World J Gastrointest Oncol 2024; 16:4055-4059. [DOI: 10.4251/wjgo.v16.i10.4055] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Received: 03/29/2024] [Revised: 05/25/2024] [Accepted: 06/14/2024] [Indexed: 09/26/2024] Open
Abstract
In this editorial, we provide commentary on six articles recently published in the World Journal of Gastrointestinal Oncology. These articles collectively present the latest findings in the field of gastric and colorectal cancer (CRC) research. The global incidence of gastric cancer varies based on geographical location, age, and sex. The disease predominantly affects middle-aged and elderly individuals, with a slightly higher prevalence in men than in women. CRC is characterized by a low 5-year survival rate and high mortality rate. It primarily affects individuals over the age of 50, and the risk of disease increases with age. Both gastric and CRC pose significant health threats, thus requiring more effective diagnostic, therapeutic, and supportive care strategies to improve patient outcomes. The articles discussed in this editorial encompass topics such as screening, diagnosis, mechanisms of progression, and postoperative recovery in gastric and CRC, and the findings offer valuable insights for clinical decision-making in the diagnosis, treatment, and prognosis of gastrointestinal cancers.
Collapse
Affiliation(s)
- Wei Dai
- Tumor Biological Diagnosis and Treatment Center, The Third Affiliated Hospital of Soochow University, Changzhou 213003, Jiangsu Province, China
| | - Yuan-Qi Li
- Tumor Biological Diagnosis and Treatment Center, The Third Affiliated Hospital of Soochow University, Changzhou 213003, Jiangsu Province, China
| | - You Zhou
- Tumor Biological Diagnosis and Treatment Center, The Third Affiliated Hospital of Soochow University, Changzhou 213003, Jiangsu Province, China
| |
Collapse
|
6
|
Shang Z, Chauhan V, Devi K, Patil S. Artificial Intelligence, the Digital Surgeon: Unravelling Its Emerging Footprint in Healthcare - The Narrative Review. J Multidiscip Healthc 2024; 17:4011-4022. [PMID: 39165254 PMCID: PMC11333562 DOI: 10.2147/jmdh.s482757] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/14/2024] [Accepted: 08/09/2024] [Indexed: 08/22/2024] Open
Abstract
Background Artificial Intelligence (AI) holds transformative potential for the healthcare industry, offering innovative solutions for diagnosis, treatment planning, and improving patient outcomes. As AI continues to be integrated into healthcare systems, it promises advancements across various domains. This review explores the diverse applications of AI in healthcare, along with the challenges and limitations that need to be addressed. The aim is to provide a comprehensive overview of AI's impact on healthcare and to identify areas for further development and focus. Main Applications The review discusses the broad range of AI applications in healthcare. In medical imaging and diagnostics, AI enhances the accuracy and efficiency of diagnostic processes, aiding in early disease detection. AI-powered clinical decision support systems assist healthcare professionals in patient management and decision-making. Predictive analytics using AI enables the prediction of patient outcomes and identification of potential health risks. AI-driven robotic systems have revolutionized surgical procedures, improving precision and outcomes. Virtual assistants and chatbots enhance patient interaction and support, providing timely information and assistance. In the pharmaceutical industry, AI accelerates drug discovery and development by identifying potential drug candidates and predicting their efficacy. Additionally, AI improves administrative efficiency and operational workflows in healthcare, streamlining processes and reducing costs. AI-powered remote monitoring and telehealth solutions expand access to healthcare, particularly in underserved areas. Challenges and Limitations Despite the significant promise of AI in healthcare, several challenges persist. Ensuring the reliability and consistency of AI-driven outcomes is crucial. Privacy and security concerns must be navigated carefully, particularly in handling sensitive patient data. Ethical considerations, including bias and fairness in AI algorithms, need to be addressed to prevent unintended consequences. Overcoming these challenges is critical for the ethical and successful integration of AI in healthcare. Conclusion The integration of AI into healthcare is advancing rapidly, offering substantial benefits in improving patient care and operational efficiency. However, addressing the associated challenges is essential to fully realize the transformative potential of AI in healthcare. Future efforts should focus on enhancing the reliability, transparency, and ethical standards of AI technologies to ensure they contribute positively to global health outcomes.
Collapse
Affiliation(s)
- Zifang Shang
- Guangdong Engineering Technological Research Centre of Clinical Molecular Diagnosis and Antibody Drugs, Meizhou People’s Hospital (Huangtang Hospital), Meizhou Academy of Medical Sciences, Meizhou, People’s Republic of China
| | - Varun Chauhan
- Multi-Disciplinary Research Unit, Government Institute of Medical Sciences, Greater Noida, India
| | - Kirti Devi
- Department of Medicine, Government Institute of Medical Sciences, Greater Noida, India
| | - Sandip Patil
- Department Haematology and Oncology, Shenzhen Children’s Hospital, Shenzhen, People’s Republic of China
| |
Collapse
|
7
|
Berghea EC, Ionescu MD, Gheorghiu RM, Tincu IF, Cobilinschi CO, Craiu M, Bălgrădean M, Berghea F. Integrating Artificial Intelligence in Pediatric Healthcare: Parental Perceptions and Ethical Implications. CHILDREN (BASEL, SWITZERLAND) 2024; 11:240. [PMID: 38397353 PMCID: PMC10887612 DOI: 10.3390/children11020240] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Subscribe] [Scholar Register] [Received: 12/30/2023] [Revised: 01/30/2024] [Accepted: 02/09/2024] [Indexed: 02/25/2024]
Abstract
BACKGROUND Our study aimed to explore the way artificial intelligence (AI) utilization is perceived in pediatric medicine, examining its acceptance among patients (in this case represented by their adult parents), and identify the challenges it presents in order to understand the factors influencing its adoption in clinical settings. METHODS A structured questionnaire was applied to caregivers (parents or grandparents) of children who presented in tertiary pediatric clinics. RESULTS The most significant differentiations were identified in relation to the level of education (e.g., aversion to AI involvement was 22.2% among those with postgraduate degrees, 43.9% among those with university degrees, and 54.5% among those who only completed high school). The greatest fear among respondents regarding the medical use of AI was related to the possibility of errors occurring (70.1%). CONCLUSIONS The general attitude toward the use of AI can be considered positive, provided that it remains human-supervised, and that the technology used is explained in detail by the physician. However, there were large differences among groups (mainly defined by education level) in the way AI is perceived and accepted.
Collapse
Affiliation(s)
- Elena Camelia Berghea
- “Marie S. Curie” Emergency Children’s Clinical Hospital, Carol Davila University of Medicine and Pharmacy, 041451 Bucharest, Romania; (E.C.B.); (M.B.)
| | - Marcela Daniela Ionescu
- “Marie S. Curie” Emergency Children’s Clinical Hospital, Carol Davila University of Medicine and Pharmacy, 041451 Bucharest, Romania; (E.C.B.); (M.B.)
| | - Radu Marian Gheorghiu
- National Institute for Mother and Child Health “Alessandrescu-Rusescu”, Carol Davila University of Medicine and Pharmacy, 041249 Bucharest, Romania;
| | - Iulia Florentina Tincu
- Dr. Victor Gomoiu Clinical Children Hospital, Carol Davila University of Medicine and Pharmacy, 022102 Bucharest, Romania;
| | - Claudia Oana Cobilinschi
- Sfanta Maria Clinica Hospital, Carol Davila University of Medicine and Pharmacy, 011172 Bucharest, Romania; (C.O.C.); (F.B.)
| | - Mihai Craiu
- National Institute for Mother and Child Health “Alessandrescu-Rusescu”, Carol Davila University of Medicine and Pharmacy, 041249 Bucharest, Romania;
| | - Mihaela Bălgrădean
- “Marie S. Curie” Emergency Children’s Clinical Hospital, Carol Davila University of Medicine and Pharmacy, 041451 Bucharest, Romania; (E.C.B.); (M.B.)
| | - Florian Berghea
- Sfanta Maria Clinica Hospital, Carol Davila University of Medicine and Pharmacy, 011172 Bucharest, Romania; (C.O.C.); (F.B.)
| |
Collapse
|
8
|
Shojaei P, Khosravi M, Jafari Y, Mahmoudi AH, Hassanipourmahani H. ChatGPT utilization within the building blocks of the healthcare services: A mixed-methods study. Digit Health 2024; 10:20552076241297059. [PMID: 39559384 PMCID: PMC11571260 DOI: 10.1177/20552076241297059] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/12/2024] [Accepted: 10/17/2024] [Indexed: 11/20/2024] Open
Abstract
Introduction ChatGPT, as an AI tool, has been introduced in healthcare for various purposes. The objective of the study was to investigate the principal benefits of ChatGPT utilization in healthcare services and to identify potential domains for its expansion within the building blocks of the healthcare industry. Methods A comprehensive three-phase study was conducted employing mixed methods. The initial phase comprised a systematic review and thematic analysis of the data. In the subsequent phases, a questionnaire, developed based on the findings from the first phase, was distributed to a sample of eight experts. The objective was to prioritize the benefits and potential expansion domains of ChatGPT in healthcare building blocks, utilizing gray SWARA (Stepwise Weight Assessment Ratio Analysis) and gray MABAC (Multi-Attributive Border Approximation Area Comparison), respectively. Results The systematic review yielded 74 studies. A thematic analysis of the data from these studies identified 11 unique themes. In the second phase, employing the gray SWARA method, clinical decision-making (weight: 0.135), medical diagnosis (weight: 0.098), medical procedures (weight: 0.070), and patient-centered care (weight: 0.053) emerged as the most significant benefit of ChatGPT in the healthcare sector. Subsequently, it was determined that ChatGPT demonstrated the highest level of usefulness in the information and infrastructure, information and communication technologies blocks. Conclusion The study concluded that, despite the significant benefits of ChatGPT in the clinical domains of healthcare, it exhibits a more pronounced potential for growth within the informational domains of the healthcare industry's building blocks, rather than within the domains of intervention and clinical services.
Collapse
Affiliation(s)
- Payam Shojaei
- Department of Management, Shiraz University, Shiraz, Iran
| | - Mohsen Khosravi
- Department of Healthcare Management, School of Management and Medical Informatics, Shiraz University of Medical Sciences, Shiraz, Iran
| | - Yalda Jafari
- Department of Management, Shiraz University, Shiraz, Iran
| | - Amir Hossein Mahmoudi
- Department of Operations Management & Decision Sciences, Faculty of Management, University of Tehran, Tehran, Iran
| | - Hadis Hassanipourmahani
- Department of Information Technology Management, Faculty of Management, University of Tehran, Tehran, Iran
| |
Collapse
|