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Kuitert L, Volker L, Hermans MH. Definitely Not a Walk in the Park: Coping with Competing Values in Complex Project Networks. PROJECT MANAGEMENT JOURNAL 2022. [DOI: 10.1177/87569728221127958] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/15/2022]
Abstract
Complex project networks confront project actors, with value pluralism originating from a plethora of competing organizational and institutional systems related to the project environment. Using a single urban redevelopment case study, we present a dynamic understanding of the emergence and nature of conflicts in different conflict arenas of collaborative project networks. We identify seven coping patterns to reduce and engage with this complexity in the process of delivering value throughout projects. The coping patterns enable a more dynamic and flexible approach toward conflict management in project networks with a high degree of conflicting project interests.
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Affiliation(s)
- Lizet Kuitert
- Erasmus University Rotterdam, Erasmus School of Social and Behavioural Sciences, Department of Public Administration and Sociology (DPAS)
| | - Leentje Volker
- University of Twente, Faculty of Engineering Technology, Department of Construction Management & Engineering
| | - Marleen H. Hermans
- Delft University of Technology, Faculty of Architecture and the Built Environment, Department of Management in the Built Environment
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