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Johnson T, Shamroukh S. Predictive modeling of burnout based on organizational culture perceptions among health systems employees: a comparative study using correlation, decision tree, and Bayesian analyses. Sci Rep 2024; 14:6083. [PMID: 38480806 PMCID: PMC10937646 DOI: 10.1038/s41598-024-56771-2] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/12/2023] [Accepted: 03/11/2024] [Indexed: 03/17/2024] Open
Abstract
Burnout is a significant concern, particularly within the healthcare field, affecting both nurses and physicians. It is a common issue in health systems, which encompass a range of healthcare facilities, such as hospitals, physician practices, ambulatory sites, and administrative offices like finance. Despite this, there has not been an extensive exploration of burnout in employees working directly with patients versus those in non-patient-facing roles within these health systems. It is important to note that organizational culture plays a crucial role in influencing various aspects of employees' work-life balance and their experiences of burnout. This study adopts a cross-sectional design, involving the distribution of a 57-question Likert scale survey to employees in health systems. These employees serve in various roles, both patient-facing and non-patient-facing, within jointly owned healthcare organizations, which encompass hospitals, ambulatory sites, and administrative offices. The survey was disseminated through trade organizations and employees at the managerial level and above within these health systems. Data was collected between October 2022 and January 2023, resulting in a total of 67 responses. The study employs correlation analysis to explore the connection between organizational culture and burnout. Furthermore, a decision tree model is constructed to predict burnout scores based on survey responses, specifically the question regarding the perceived positivity of the organizational culture. The decision tree models indicate that perceiving organizational culture as positive, safety-oriented, and supportive predicts various outcomes for individuals, including job retention, positive experiences with patients, increased callousness, and stimulation while working with colleagues. Bayesian analysis, considering the small sample size, reinforces these findings and provides a different perspective, incorporating prior knowledge and credible intervals. An association test suggests a strong link between a positive organizational culture and burnout symptoms, while another test supports a connection with engagement signs. Similar to nurses and physicians, administrative health systems' personnel are susceptible to burnout. Organizational culture can affect burnout. Therefore, health systems' leaders should cultivate an organizational culture that protects against burnout.
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Affiliation(s)
- Teray Johnson
- Data Sciences, Harrisburg University of Science and Technology, 326 Market Street, Harrisburg, PA, 17101, USA.
| | - Sameh Shamroukh
- Data Sciences, Harrisburg University of Science and Technology, Harrisburg, PA, USA
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Mutonyi BR, González-Piñero M, Slåtten T, Lien G. Driving innovation in health care: exploring the impact of ambidextrous leadership on creative performance among frontline health professionals in Norway. BMC Health Serv Res 2024; 24:268. [PMID: 38431584 PMCID: PMC10909297 DOI: 10.1186/s12913-024-10641-9] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/08/2023] [Accepted: 01/25/2024] [Indexed: 03/05/2024] Open
Abstract
BACKGROUND In recent years, there has been an increasing focus on enhancing frontline health professionals' ability to think and act innovatively, also known as their creative performance. However, previous research has had two limitations. First, only a few leadership styles and their associations with this capability have been examined. Second, there has been a lack of research on identifying potential process mediators and examining their role in the relationship between leadership styles and the professionals' capability. To address this knowledge gap, our study investigates the impact of ambidextrous leadership, a relatively new leadership style, on frontline health professionals' creative performance. Additionally, we explore whether frontline health professionals' learning orientation (an individual factor) and relationship learning (an organizational factor) act as process mediators in this association. No previous research has focused on these relationships. Thus, the study offers a unique contribution to health services research. METHODS This is a cross-sectional study with a convenience sample of N = 258 health professionals in nine Norwegian municipalities. The results of this study were analyzed using PLS-SEM with SmartPLS 3 software. The study examined both direct and indirect relationships through bootstrapping. RESULTS The results reveal a positive link between health professionals' creative performance and ambidextrous leadership [Formula: see text] = 0.224). Both relationship learning and learning orientation were found to operate as complementary process-mediating factors between health professionals' creative performance and ambidextrous leadership. The strength of the two individual relationships that constitute the process-mediating factors indicates that ambidextrous leadership has a stronger impact on relationship learning than on learning orientation [Formula: see text] = 0.504 versus β = 0.276). However, when we examined the individual associations between the two factors and creative performance, the strength of the relationships was quite different. The findings reveal that learning orientation is significantly more positively associated with creative performance than relationship learning [Formula: see text] = 0.302 versus β = 0.163). Ambidextrous leadership, learning orientation, and relationship learning explain 26% (R2 = 0.262) of the variance in professionals' creative performance. CONCLUSIONS This study suggests that ambidextrous leadership can facilitate health professionals' creative performance directly and indirectly through the two process-mediating factors: relationship learning and learning orientation. Thus, a practical implication is the importance for health service organizations of clear awareness of the numerous advantages of having leaders who actively practice an ambidextrous leadership style.
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Affiliation(s)
- Barbara Rebecca Mutonyi
- School of Economics, Innovation and Technology, Kristiania University College, Oslo, Norway.
| | - Manel González-Piñero
- Department of Economics, Faculty of Economics and Business, University of Barcelona, John M. Keynes 1-11, 08034, Barcelona, Spain
- Research Centre for Biomedical Engineering, Technical University of Catalonia, Diagonal 647, 08028, Barcelona, Spain
| | - Terje Slåtten
- Inland School of Business and Social Science, Inland Norway University of Applied Sciences, Campus Lillehammer, 2604, Lillehammer, Norway
| | - Gudbrand Lien
- Inland School of Business and Social Science, Inland Norway University of Applied Sciences, Campus Lillehammer, 2604, Lillehammer, Norway
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Xu Y, Liu Y, Huang M, Fang H. Influence of kindergarten principals' contingent rewards on teachers' creative teaching performance: Testing a moderated-mediated model. Work 2023:WOR230229. [PMID: 38143410 DOI: 10.3233/wor-230229] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Indexed: 12/26/2023] Open
Abstract
BACKGROUND Although research has increased the current understanding of creative teaching, evidence on the factors that influence this behavior and the underlying mechanisms remains limited. OBJECTIVE This study, grounded in conservation of resources theory, proposed and empirically examined the relation between contingent reward leadership (CRL) among Chinese kindergarten principals and teachers' creative teaching performance (CTP). In addition, the study assessed the mediating effect of organizational innovation support (OIS), bureaucratic organizational culture (BOC), and innovative organizational culture (IOC), as well as the moderating effect of ideological psychological contracts (IPCs), to provide robust insights into how CRL can motivate kindergarten teachers' CTP. METHODS A total of 518 kindergarten teachers aged 20-55 years participated in the study. Structural equation model analysis was conducted to examine the multiple mediating effects of OIS, BOC, and IOC, as well as the moderating effect of IPC in the relation between CRL and CTP. RESULTS OIS served as a mediator in the relation between CRL and CTP. OIS and BOC played a chain mediating role in the relation between CRL and CTP. OIS and BOC played a chain mediating role in the relation between CRL and CTP. Additionally, IPC positively moderated the indirect relation of CRL on CTP via OIS. CONCLUSIONS Kindergarten principals should pay attention to the positive impact of leadership style and organizational culture on teachers' innovative behavior. Moreover, prioritizing the improvement of IPCs would benefit the development of innovative behavior.
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Affiliation(s)
- Yanzhen Xu
- School of Educational Science, Guangdong Polytechnic Normal University, Guangzhou, China
| | - Ya Liu
- School of Educational Science, Henan Vocational University of Science and Technology, Zhoukou, China
| | - Maoyong Huang
- School of Educational Science, Guangdong Polytechnic Normal University, Guangzhou, China
| | - Hongmei Fang
- School of Educational Science, Guangdong Polytechnic Normal University, Guangzhou, China
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Matahela VE, van Rensburg GH. An autonomy-supportive climate for facilitation of self-leadership in health sciences educators. Health SA 2023; 28:2308. [PMID: 37795153 PMCID: PMC10546225 DOI: 10.4102/hsag.v28i0.2308] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 01/05/2023] [Accepted: 07/28/2023] [Indexed: 10/06/2023] Open
Abstract
Background The authors have observed that studies on autonomy-supportive climates in academic settings mostly focus on educator-facilitated supportive environments that motivate students towards improved performance. Yet, little is known about how academic institutions teaching nursing can facilitate autonomy-supportive climates that enhance health sciences educators' self-leadership practices. Aim This article discusses 'autonomy-supportive climate', a factor that emerged as a self-leadership practice construct, and how it can be promoted in academic institutions to facilitate self-leadership practices in health sciences educators. Setting The study was conducted in purposively selected academic institutions (N = 15) located in two provinces in South Africa. Methods Quantitative methods were employed to describe the factor 'autonomy-supportive climate', which yielded as a self-leadership practice construct, from a broader mixed methods project that sought to formulate guidelines that could promote health sciences educators' self-leadership. The data were analysed using exploratory factor analysis. Results The construct 'autonomy-supportive climate' is one of the five constructs in the Self-leadership Practices Subscale that was found to be meaningful and valid, with its Cronbach alpha coefficient of 0.82 being the highest in the subscale. The perceptions of participants were that an autonomy-supportive climate promotes the facilitation of the educators' self-leadership in a nursing education setting. Conclusion An academic institution could play a significant role in enabling self-leadership in educators, which would in turn improve their teaching performance. Contribution This study describes autonomy-supportive climate as a facilitator of self-leadership in health sciences educators. The study's recommendations could assist institutions in facilitating a climate that strengthens educators' self-leadership.
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Affiliation(s)
- Vhothusa E Matahela
- Department of Health Studies, Faculty of Human Sciences, University of South Africa, Pretoria, South Africa
| | - Gisela H van Rensburg
- Department of Health Studies, Faculty of Human Sciences, University of South Africa, Pretoria, South Africa
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Chen J, Yang QX, Zhang R, Tan Y, Long YC. How does patient-centered hospital culture affect clinical physicians' medical professional attitudes and behaviours in chinese public hospitals: a cross-sectional study? BMC Med Ethics 2023; 24:57. [PMID: 37533018 PMCID: PMC10399054 DOI: 10.1186/s12910-023-00936-7] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 07/25/2022] [Accepted: 07/24/2023] [Indexed: 08/04/2023] Open
Abstract
BACKGROUND An increasing number of studies on physicians' professionalism have been done since the 2002 publication of Medical Professionalism in the New Millennium: A Physician Charter. The Charter proposed three fundamental principles and ten responsibilities. However, most studies were done in developed countries, and few have been done in China. Additionally, few studies have examined the effect of patient-centered hospital culture (PCHC) on physicians' professionalism. We aimed to investigate physicians' medical professionalism in public hospitals in China, and to assess mediating effect of professional attitudes in the relationship of PCHC with professional behaviours. METHODS Self-administered questionnaires including professional attitudes (20 items) and behaviours (10 items) survey and PCHC scale (22 items) were given to clinical physicians in five public hospitals, China. The mediating effect of professional attitudes in the relationship of PCHC with professional behaviours was tested. RESULT 232 valid questionnaires were collected. More than 90% (208) respondents agreed with 15 of 20 specific statements on medical professionalism. As for the responsibility of improving quality of care, 54 (23%) respondents disagreed with reporting of incompetent colleagues and as for the responsibility of maintaining professional competence, 49 (21%) disagreed with recertification. More than 185 (83%) respondents reported that they sometimes, usually, or always showed the four positive behaviours on the questionnaire, and 173 (77%) reported that they never showed the six negative behaviours. Mediating effect analysis revealed that two dimensions of PCHC (i.e. value/institution culture and behaviour/material culture) had a significant positive impact on physicians' professional behaviour, and professional attitude played a complete mediation role between them, but another dimension of PCHC (i.e. negative evaluation of hospital) directly affected professional behaviour without influencing professional attitude. CONCLUSION Chinese physicians showed positive professional attitudes and behaviours. Different dimensions of PCHC affected physicians' attitudes and behaviours in different ways.
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Affiliation(s)
- Jing Chen
- School of Medical and Health Management, Tongji Medical College, Huazhong University of Science & Technology, #13 Hangkong Road, Wuhan, Hubei Province, 430030, P. R. China.
- Research Center for Hospital High-Quality Development, Key Disciplinary Platform for the Implementation of Double First-Class Initiative in Liberal Arts of Huazhong University of Science and Technology, #13 Hangkong Road, Wuhan, Hubei Province, 430030, P. R. China.
| | - Qiu-Xia Yang
- School of Medical and Health Management, Tongji Medical College, Huazhong University of Science & Technology, #13 Hangkong Road, Wuhan, Hubei Province, 430030, P. R. China
| | - Rui Zhang
- School of Medical and Health Management, Tongji Medical College, Huazhong University of Science & Technology, #13 Hangkong Road, Wuhan, Hubei Province, 430030, P. R. China
| | - Yan Tan
- School of Medical and Health Management, Tongji Medical College, Huazhong University of Science & Technology, #13 Hangkong Road, Wuhan, Hubei Province, 430030, P. R. China
| | - Yu-Chen Long
- School of Medical and Health Management, Tongji Medical College, Huazhong University of Science & Technology, #13 Hangkong Road, Wuhan, Hubei Province, 430030, P. R. China
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Friedrich J, Münch AK, Thiel A, Voelter-Mahlknecht S, Sudeck G. Occupational resource profiles for an addressee orientation in occupational health management: a segmentation analysis. Front Psychol 2023; 14:1200798. [PMID: 37546445 PMCID: PMC10400086 DOI: 10.3389/fpsyg.2023.1200798] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/06/2023] [Accepted: 06/29/2023] [Indexed: 08/08/2023] Open
Abstract
Introduction In order to make sustainable decisions in precision prevention and health promotion, it is important to adequately assess people's demands and resources at work. To reach them in an addressee-oriented way, a segmentation of employers and employees based on occupational resources is a promising option. We identified profiles based on personal and perceived organizational resources. Furthermore, we used job demands for profile descriptions to obtain a deeper understanding of the profiles, characterizing people with similar occupational resources. Methods Personal occupational resources (occupational health literacy and self-efficacy) and perceived organizational resources (job decision latitude and participation in health at work) were assessed among employers and employees (n = 828) in small- and medium-sized enterprises in Germany. Job demands, socioeconomic status, and hierarchy levels in the company were used for further profile descriptions. Results A six-profile solution fitted best to the data based on cluster and profile analyses. One profile was characterized by above-average occupational resources, and another profile was characterized by below-average resources. The other four profiles showed that the individual and perceived organizational resources contrasted. Either organizational resources such as job decision latitude existed and personal resources were not highly developed or people had high individual motivation but few possibilities to participate in health at work. People with medium or high job demands as well as people with low socioeconomic status were most frequently in below-average resource profiles. Employers with high hierarchy levels were overrepresented in the above-average profiles with high organizational resources. Discussion Following the segmentation of the addressees, organizations might be supported in identifying needs and areas for prevention and health promotion. Interventions can be optimally developed, tailored, and coordinated through a deeper understanding of job demands and resources. Especially employees with low socioeconomic status and high job demands might profit from an addressee-orientated approach based on resource profiles. For example, employees obtain an overview of their occupational resource profile to recognize the development potential for safe and healthy behavior at work. Follow-up research should be used to examine how this feedback to employers and employees is implemented and how it affects the sustainability of tailored interventions.
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Affiliation(s)
- Julian Friedrich
- Faculty of Economics and Social Sciences, Institute of Sports Science, University of Tübingen, Tübingen, Germany
| | - Anne-Kristin Münch
- Institute for Clinical Epidemiology and Applied Biometry, University Hospital and Faculty of Medicine University of Tübingen, Tübingen, Germany
| | - Ansgar Thiel
- Faculty of Economics and Social Sciences, Institute of Sports Science, University of Tübingen, Tübingen, Germany
| | - Susanne Voelter-Mahlknecht
- Institute of Occupational Medicine, Charité—Universitätsmedizin Berlin, Freie Universität, Berlin and Humboldt-Universität zu Berlin, Berlin, Germany
| | - Gorden Sudeck
- Faculty of Economics and Social Sciences, Institute of Sports Science, University of Tübingen, Tübingen, Germany
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Yee WM, Al Mamun A, Xueyun Z, Hussain WMHW, Yang Q. Modelling the significance of psychological, social, and situational factors on work efficiency and the preference for working from home in Southeast Asia. Heliyon 2023; 9:e17561. [PMID: 37389086 PMCID: PMC10289266 DOI: 10.1016/j.heliyon.2023.e17561] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/24/2023] [Revised: 06/16/2023] [Accepted: 06/21/2023] [Indexed: 07/01/2023] Open
Abstract
The shift in work paradigm owing to the implementation of new policies in the developing countries of Southeast Asia to reduce the spread of COVID-19 has created new challenges for both employers and employees. The study aimed to address the lack of extensive research on the effects of psychological, social, and situational factors on the work-from-home shift in Southeast Asia. This study incorporates the job characteristic theory, emphasizing how specific job characteristics influence motivation and performance. The study emphasizes the importance of creating an innovative and supportive work environment, improving digital capabilities, and promoting sustainable development through high-skill jobs to enhance remote employees' productivity. Valid responses from 288 full-time employees who have the option to work remotely were collected through online survey. The findings indicate that self-discipline, digital capability, and perceived organizational support significantly influence the preference for remote work. Managers should focus on motivating employees, providing support, and establishing a digital infrastructure to maximize productivity. Training and recruitment strategies should adapt to the changing work culture, while social support is crucial for encouraging innovative problem-solving. Trusting employees with autonomy and providing appropriate technologies fosters collaboration, efficiency, and creativity in different work settings.
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Affiliation(s)
- Wong May Yee
- UKM - Graduate School of Business, Universiti Kebangsaan Malaysia, 43600, UKM Bangi, Malaysia
| | - Abdullah Al Mamun
- UKM - Graduate School of Business, Universiti Kebangsaan Malaysia, 43600, UKM Bangi, Malaysia
| | - Zhong Xueyun
- Faculty of Economics & Management, Universiti Kebangsaan Malaysia, 43600, UKM Bangi, Malaysia
| | | | - Qing Yang
- UKM - Graduate School of Business, Universiti Kebangsaan Malaysia, 43600, UKM Bangi, Malaysia
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Chang WP, Wang CH. Factors Related to Nurse Satisfaction with Supervisor Leadership. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2023; 20:3933. [PMID: 36900944 PMCID: PMC10001521 DOI: 10.3390/ijerph20053933] [Citation(s) in RCA: 1] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Received: 12/25/2022] [Revised: 02/15/2023] [Accepted: 02/20/2023] [Indexed: 06/18/2023]
Abstract
The satisfaction of nurses with the leadership of their supervisors exerts a positive association with their job satisfaction. This study identified factors associated with nurse satisfaction with supervisor leadership and developed a model of causal relationships based on social exchange theory. A satisfaction scale was developed to measure how nurses felt about the leadership of their supervisor, which also assessed the validity and reliability using a cross-sectional descriptive survey questionnaire administered to nurses working in a teaching hospital in northern Taiwan. A total of 607 valid questionnaires were returned. Structural equation modeling was used to test the theoretical model of this study. Only questions that were scored above 3 were included in the scale. A total of 30 questions were placed under seven constructs of this scale upon the assessment of content validity. The results indicate that satisfaction with shift schedules, educational training, and internal communication exerted direct, significant, and positive associations with satisfaction with the supervisor leadership. Furthermore, satisfaction with policies and guidelines exerted direct, significant, and positive associations with satisfaction with internal communication and exerted indirect associations with satisfaction with supervisor leadership through internal communication. In particular, satisfaction with shift schedules and internal communication were most significantly associated with satisfaction with supervisor leadership. The results of this study offer a reference for hospital management and emphasize focusing on the arrangement of nurse shifts in all departments. The establishment of diverse communication channels can enhance the degree of nurse satisfaction with supervisor leadership.
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Affiliation(s)
- Wen-Pei Chang
- Department of Nursing, Shuang Ho Hospital, Taipei Medical University, New Taipei City 235041, Taiwan
- School of Nursing, College of Nursing, Taipei Medical University, Taipei 110301, Taiwan
| | - Chia-Hui Wang
- School of Nursing, College of Nursing, Taipei Medical University, Taipei 110301, Taiwan
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