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Wang JJ, Sasanipoor N, Wang MM. How PMBOK standard and partnership quality influence IT outsourcing success: An investigation of the mediated moderation effects. JOURNAL OF GLOBAL INFORMATION TECHNOLOGY MANAGEMENT 2018. [DOI: 10.1080/1097198x.2018.1536597] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.5] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/28/2022]
Affiliation(s)
- Jian-Jun Wang
- Faculty of Management and Economics, Dalian University of Technology, Dalian, China
| | - Negin Sasanipoor
- Faculty of Management and Economics, Dalian University of Technology, Dalian, China
| | - Meng-Meng Wang
- Faculty of Management and Economics, Dalian University of Technology, Dalian, China
- Darla Moore School of Business, University of South Carolina, Columbia, SC, USA
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St. John J, Visinescu LL, Guynes CS, Prybutok VR. Information and Communication Technology Offshoring Logistics Success: A Social Exchange Perspective. INFORMATION SYSTEMS MANAGEMENT 2016. [DOI: 10.1080/10580530.2016.1188542] [Citation(s) in RCA: 3] [Impact Index Per Article: 0.4] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/21/2022]
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3
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Gorla N, Somers TM. The impact of IT outsourcing on information systems success. INFORMATION & MANAGEMENT 2014. [DOI: 10.1016/j.im.2013.12.002] [Citation(s) in RCA: 75] [Impact Index Per Article: 7.5] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/28/2022]
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YALAHO ANICET, NAHAR NAZMUN. THE ICT-SUPPORTED UNIFIED PROCESS MODEL OF OFFSHORE OUTSOURCING OF SOFTWARE PRODUCTION: EXPLORATORY EXAMINATION AND VALIDATION. INTERNATIONAL JOURNAL OF INNOVATION AND TECHNOLOGY MANAGEMENT 2011. [DOI: 10.1142/s0219877009001546] [Citation(s) in RCA: 10] [Impact Index Per Article: 0.8] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/18/2022]
Abstract
Various important benefits can be achieved through the successful management of offshore outsourcing. Numerous studies exist on outsourcing in general, yet the vast majority of extant literature on offshore outsourcing has dealt with information technology (IT) outsourcing from the client's perspective. Several frameworks, focusing on guiding information systems managers in relation to IT outsourcing, have been developed. However, none of these frameworks attempted to provide a holistic guideline to manage the entire process of offshore outsourcing of software production. There is a significant lack of studies dealing with the management of offshore outsourcing of software production from both the vendor's and client's perspectives. Thus, there is a great need to study such a multifaceted and complex phenomenon more deeply for both scenarios to find out the best practices for managing the unified process. In this study, we utilize the conceptual framework of The ICT-supported Unified Process Model of Offshore Software Production Outsourcing as our research model. We then validate this model by reviewing the vast extant literature, and by conducting multiple case studies from both the vendor's and client's viewpoints, where professionals with extensive experience in managing offshore outsourcing of software production are interviewed. The implications of the findings are discussed for both practical and research purposes.
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Affiliation(s)
- ANICET YALAHO
- Department of Computer Science and Information Systems, University of Jyväskylä, P.O. Box 35, FIN- 40014 Jyväskylä, Finland
| | - NAZMUN NAHAR
- Department of Computer Science and Information Systems, University of Jyväskylä, P.O. Box 35, FIN- 40014 Jyväskylä, Finland
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Gonzalez R, Gasco J, Llopis J. Information Systems Offshore Outsourcing: An Exploratory Study of Motivations and Risks in Large Spanish Firms. INFORMATION SYSTEMS MANAGEMENT 2010. [DOI: 10.1080/10580530903455205] [Citation(s) in RCA: 14] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 10/18/2022]
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Mahnke V, Wareham J, Bjorn-Andersen N. Offshore Middlemen: Transnational Intermediation in Technology Sourcing. JOURNAL OF INFORMATION TECHNOLOGY 2008. [DOI: 10.1057/palgrave.jit.2000124] [Citation(s) in RCA: 53] [Impact Index Per Article: 3.3] [Reference Citation Analysis] [Abstract] [Track Full Text] [Subscribe] [Scholar Register] [Indexed: 11/21/2022]
Abstract
The tendency of acquiring information systems and other high technology services from international suppliers continues at unprecedented levels. The primary motivation for the offshore sourcing of technology and services continues to be labor cost arbitrage, and secondly, access to higher levels of expertise. Yet paradoxically, large gaps in technical proficiency, cultural values, and communication styles between client and vendor can undermine the overall success of the offshore relationship. This paper argues that a new breed of entities have emerged, brokering or intermediating offshore relations. The capabilities of such ‘middlemen’ include moderating disparities in expertise, culture, and communication styles that often deteriorate performance in offshore relationships. The paper presents a preliminary theoretical justification for the emergence of offshore intermediaries, describes how and why they develop boundary spanning capabilities, and offers a case study as initial evidence substantiating the function and processes in intermediating transnational offshoring relationships. Our theory development concludes with propositions concerning four major offshore intermediary capabilities: (i) intermediating cultural distance, (ii) intermediating cognitive distance, (iii) pre-contractual preparation and negotiation, and (iv) post-contractual operational management.
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Affiliation(s)
- Volker Mahnke
- Department of Informatics, Copenhagen Business School, Frederiksberg, Denmark
| | - Jonathan Wareham
- Department of Information Systems, ESADE, University of Ramon Llull, Barcelona, Spain
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