Customer satisfaction: the case for measurement

Design standards for computer-generated teaching slides

This article looks at the increasing use of the computer-generated teaching slide in a large teaching hospital, where the medical illustration department provides a bureau service for output. Lack of understanding by clients of basic design principles can present a number of problems. A study was undertaken on the slide making habits of professional healthcare educators and, from the information gathered, common problems were identified and a multifaceted approach to improving the design capability of clients was adopted.