A New Hybrid Triple Bottom Line Metrics and Fuzzy MCDM Model: Sustainable Supplier Selection in the Food-Processing Industry

Sustainable supplier selection based on VIKOR with single-valued neutrosophic sets

Considering economic, environmental, and social issues, the sustainability of the supply chain has drawn considerable attention due to societal and environmental changes within the supply chain network. The strategic study of the entire supply chain process and maximizing an organization's competitive advantage depend heavily on supplier selection based on sustainable indicators. Selecting sustainable suppliers for the supply chain is challenging since it is a multi-criteria decision-making (MCDM) problem with significant uncertainty in the decision-making process. This study uses the VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) technique and single-valued neutrosophic sets (SVNS) to deal with the challenge of choosing a sustainable supplier with insufficient information. This method reduces the influence of personal experience and preference on the final evaluation results and the problem of excessive individual regret caused by factor correlation and improves the consistency of evaluation results. Finally, the method's success and adaptability are demonstrated by sensitivity analysis and additional comparison analysis, and the benefits and drawbacks of the suggested framework are examined. Compared to other approaches, it can assist decision-makers in communicating fuzzy and uncertain information, offering a perspective and approach for MCDM in the face of such situations, and helping them select suppliers of high caliber and who practice sustainable business practices.

A Markovian-based fuzzy decision-making approach for the customer-based sustainable-resilient supplier selection problem

The supplier selection problem is one of the most important issues in supply chain management. So, many papers have investigated the mentioned problem. However, the related literature shows that researchers had less attention to the sustainability and resilience aspects based on the customer preferences in supplier selection problem. To cover this gap, this research tries to investigate the customer-based sustainable-resilient supplier selection problem. In this way, a Markovian-based fuzzy decision-making method is proposed. At the outset, the customer preferences are evaluated using a combination of the quality function deployment and the Markov transition matrix. Then, by combining the transition matrix and the fuzzy best-worst method, the weights of the indicators are calculated. Finally, the decision matrix is formed and the performance of suppliers is measured based on the multiplication of the decision matrix and vector of sub-criteria weights. Regarding the recent pandemic disruption (COVID-19), the importance of online marketplaces is highlighted more than the past. Hence, this study considers an online marketplace as a case study. Results show that in a pandemic situation, the preferences of customers when they cannot go shopping normally will change after a while. Based on the Markov steady state, these changes are from the priority of price, availability, and performance in initial time to serviceability, reliability, and availability in the future. Finally, based on the FBWM results, from the customer point of view, the top five sub-criteria for sustainable-resilient supplier selection include cost, quality, delivery, responsiveness, and service. So, based on these priorities, the case study potential suppliers are prioritized, respectively.

Double hierarchy hesitant fuzzy linguistic information based framework for personalized ranking of sustainable suppliers

With the growing appetite for reducing carbon footprint, organizations are tirelessly working towards green practices and one such crucial practice is purchasing raw materials from sustainable suppliers (SSs). Inspired by the drift in purchase habits, several sustainable suppliers emerged in the market and a rational selection of a suitable sustainable supplier is a complex decision problem. There are many criteria associated with the evaluation of sustainable suppliers, and double hierarchy hesitant fuzzy linguistic (DHHFL) structure is a popular preference style that accepts complex linguistic expressions in the natural language form. Earlier studies on sustainable supplier selection infer that (i) complex linguistic expressions are not properly modeled, (ii) interrelationship among criteria must be considered during importance assessment, (iii) direct assignment of attitudinal values of experts causes bias and subjectivity, and (iv) nature of criteria play a crucial role in ranking SSs. To overcome these limitations, a novel MCMD framework is proposed in this study in which the attitudinal characteristic values of experts are calculated by using a variance approach. Besides, importance of diverse sustainable criteria is calculated by proposing novel attitude-CRITIC approach that supports proper capturing of interrelationship among criteria along with experts' attitude values. Later, weighted distance approximation algorithm is presented to DHHFL setting for personalized and cumulative ranking of SSs by properly considering nature of criteria. These methods are integrated to form a framework under DHHFL setting, and its usefulness is exemplified by using a case study of SS selection in an automotive firm. A comprehensive sensitivity analysis as well performed to test the validity of the proposed model approves the applicability, validity, and robustness of the model. Lastly, comparison is done with other methods to understand the merits and shortcomings of the proposal.

Critical Factors Considered by Companies to Introduce Business Intelligence Systems

The advent of intelligent technology has spurred most large companies to introduce business intelligence systems (BIS), but those with low information maturity still have a wait-and-see attitude towards BIS. In order to accelerate the introduction of BIS, this study found and analyzed the critical factors (CFs) considered by companies when introducing BIS. First, the literature on factors considered by companies to introduce BIS was reviewed. The three stages before, during, and after introduction in marketing that organizations undergo during the procurement process were developed into a three-layer hierarchy factor table. An expert questionnaire with pairwise factors was then designed and sent to senior executives in companies that had introduced BIS, and the weights of all factors were calculated by the fuzzy analytic hierarchy process (FAHP) based on the collected questionnaire data. After this, four critical factors—system function integrity, approaching corporate strategy, licensing fee, and information technology maturity—were determined objectively by using the conditions for the acceptable advantage of Vlse Kriterijumska Optimizacija Kompromisno Resenje (VIKOR) and further explored in order to help companies input fewer resources, introduce BIS efficiently, and thus increase their decision-making power.

A Two-Stage Multi-Criteria Supplier Selection Model for Sustainable Automotive Supply Chain under Uncertainty

Sustainable supplier selection (SSS) is gaining popularity as a practical method to supply chain sustainability among academics and practitioners. However, in addition to balancing economic, social, and environmental factors, the emergence of the COVID-19 pandemic has affected the selection of long-term suppliers to ensure sustainable supply chains, recover better from the pandemic and effectively respond to any future unprecedented crises. The purpose of this study is to assess and choose a possible supplier based on their capability to adapt to the COVID-19 epidemic in a sustainable manner. For this assessment, a framework based on multi-criteria decision making (MCDM) is provided that integrates spherical fuzzy Analytical Hierarchical Process (SF-AHP) and grey Complex Proportional Assessment (G-COPRAS), in which spherical fuzzy sets and grey numbers are used to express the ambiguous linguistic evaluation statements of experts. In the first stage, the evaluation criteria system is identified through a literature review and experts’ opinions. The SF-AHP is then used to determine the criteria weights. Finally, the G-COPRAS method is utilized to select sustainable suppliers. A case study in the automotive industry in Vietnam is presented to demonstrate the proposed approach’s effectiveness. From the SF-AHP findings, “quality”, “use of personal protective equipment”, “cost/price”, “safety and health practices and wellbeing of suppliers”, and “economic recovery programs” have been ranked as the five most important criteria. From G-COPRAS analysis, THACO Parts (Supplier 02) is the best supplier. A sensitivity study was also conducted to verify the robustness of the proposed model, in which the priority rankings of the best suppliers are very similar. For long-term development and increased competitiveness, industrial businesses must stress the integration of response mechanisms during SSS implementation in the COVID-19 epidemic, according to the findings. This will result in significant cost and resource savings, as well as reduced environmental consequences and a long-term supply chain, independent of the crisis.

Optimization of Cold Chain Logistics with Fuzzy MCDM Model

Vaccines are biological products containing a weakened, inactivated part of bacteria or viruses that are not harmful to the human body. Vaccine manufacturers and distributors should always store vaccines at the right temperature. To do this task, manufacturers and distributors need to manage cold supply chains to the required standards. Cold chain management helps manufacturers control and keep vaccines at the right temperature while ensuring quality and extending their expiration date. That will help businesses in the medical industry reduce economic losses, avoid waste, and bring more significant benefits to patients. The selection and evaluation process for logistics suppliers, especially those who deal with low-temperature storage, considers many factors to reduce the potential waste of products from poor storage strategies. The author introduces an integrated approach to solve such a fuzzy multiple criteria decision-making (MCDM) problem based on the Fuzzy Analytical Hierarchy Process (FAHP) model and an Interactive and Multi-criteria Decision-Making in Portuguese Model (TODIM) model methods under the fuzzy linguistic environment. In this work, the SF-AHP method derives criteria weights in the first stage, and then a TODIM method is presented to identify the ranking of logistics providers. Finally, the authors present a case study on the evaluation and selection of cold chain logistics suppliers to demonstrate the applicability of the proposed fuzzy MCDM model.