Panic Buying and Consumption Displacement during COVID-19: Evidence from New Zealand

Assessing last-mile distribution resilience under demand disruptions

The COVID-19 pandemic led to a significant breakdown of the traditional retail sector resulting in an unprecedented surge in e-commerce demand for the delivery of essential goods. Consequently, the pandemic raised concerns pertaining to e-retailers' ability to maintain and efficiently restore level of service in the event of such low-probability high-severity market disruptions. Thus, considering e-retailers' role in the supply of essential goods, this study assesses the resilience of last-mile distribution operations under disruptions by integrating a Continuous Approximation (CA) based last-mile distribution model, the resilience triangle concept, and the Robustness, Redundancy, Resourcefulness, and Rapidity (R4) resilience framework. The proposed R4 Last Mile Distribution Resilience Triangle Framework is a novel performance-based qualitative-cum-quantitative domain-agnostic framework. Through a set of empirical analyses, this study highlights the opportunities and challenges of different distribution/outsourcing strategies to cope with disruption. In particular, the authors analyzed the use of an independent crowdsourced fleet (flexible service contingent on driver availability); the use of collection-point pickup (unconstrained downstream capacity contingent on customer willingness to self-collect); and integration with a logistics service provider (reliable service with high distribution costs). Overall, this work recommends the e-retailers to create a suitable platform to ensure reliable crowdsourced deliveries, position sufficient collection-points to ensure customer willingness to self-collect, and negotiate contracts with several logistics service providers to ensure adequate backup distribution.

Social innovation and food provisioning initiatives to reduce food insecurity during the Covid-19 pandemic

This paper examines food provisioning initiatives that were implemented to reduce food insecurity during the period of the spread of Covid-19. Food insecurity increased sharply during this time, particularly among those who contracted the virus and had to remain in quarantine, and those who suddenly lost their jobs. As a possible solution to alleviate the problem, voluntary organisations collected food from stores with surplus produce (such as restaurants that were forced to close, supermarkets, etc.) and redistributed it to people in need. This redistribution occurred in several Italian cities, including Cremona, which was one of the first towns in Italy to be dramatically affected by the pandemic. Looking through the lens of social innovation theory, this paper analyses redistribution initiatives in this town and assesses their capacity to enhance their impact on social wellbeing and to involve local society in response to social challenges. Thanks to desk research and interviews with several volunteers, it demonstrates that these initiatives are good examples of social innovation, as they address emerging social challenges and generate benefits for the entire society (not just food aid recipients), reconfigure previous aid models, actively involve local population, and assume educational and social assistance purposes.

Positive effects of COVID-19 on food preparation and expenditure habits: A comparative study across three countries

OBJECTIVE

This study seeks to empirically investigate how the changing eating habits affect health habits within three countries with entirely different cultures and diets to understand to what extent the pandemic may be responsible for these changes.

DESIGN

Specifically, a questionnaire was conducted in China, Portugal, and Turkey in early 2021. A series of statistical analyses were performed to identify how changes in individuals' eating habits have influenced their diets, considering the pandemic context and the varying cultural contexts where this research was performed.

SETTING

A structured questionnaire form was developed and uploaded to an online platform with unique links for automatic distribution to respondents in each country. Data for the main survey were gathered between 3 January and 1 February 2021.

PARTICIPANTS

Using snowball sampling, the authors leveraged their social networks by asking friends and colleagues to distribute the survey to potentially interested individuals. This distribution was stratified accordingly to the distribution of the population. The authors ultimately collected 319 useable surveys from China, 351 from Portugal, and 449 from Turkey.

RESULTS

The pandemic inspired healthier food habits, mostly because people have additional time to cook, shop differently for food, and spend more money on groceries.

CONCLUSIONS

The study suggests that aside from cultural values and dietary habits, the available time and the fear of the pandemic most explained the new eating habits. Several implications are provided for researchers and overall society in these three countries.

Impacts of the Russia-Ukraine War on Global Food Security: Towards More Sustainable and Resilient Food Systems?

As a conflict between two major agricultural powers, the Russia–Ukraine war has various negative socioeconomic impacts that are now being felt internationally and might worsen, notably, for global food security. If the war deepens, the food crisis will worsen, posing a challenge to many countries, especially those that rely on food imports, such as those in the Middle East and North Africa (MENA) region. Simultaneously, the war came at a bad time for global food markets because food prices were already high due to disruptions in the supply chain caused by the COVID-19 pandemic, strong global demand, and poor harvests in some countries. Understanding how conflict-related disruptions in global food and fertilizer markets might affect price and availability is critical for understanding the overall impact on global food security. Further, four months into the war, its implications for food security suggest that this review is timely, urgent, and highly needed. Accordingly, this paper aims to investigate the Russia–Ukraine war’s direct and indirect impact on global food security. The paper highlights that the war resulted in immediate and far-reaching cascading consequences on global food security: Ukrainian exports have stopped, conscription and population displacement have caused labor shortages, access to fertilizers is restricted, and future harvests are uncertain. First, Ukraine’s export capacity has been hampered. Secondly, conscription and population displacement caused labor shortages. Thirdly, access to vital agricultural products such as fertilizers is also constrained. The war may delay spring planting and winter crop harvesting. Further, the war has indirect and cascading effects. Indeed, rising fertilizer costs may reduce their use and crop yields. Moreover, as seen during the 2007–2008 food crisis, export restrictions and speculation are driving up international prices and worsening the situation. Furthermore, the war triggered a panic buying movement at country and individual levels. Finally, the war may jeopardize the implementation of the Sustainable Development Goals (SDGs), notably SDG 1 (No poverty), SDG 2 (Zero hunger), and DG 12 (Responsible consumption and production). However, the consequences of the war on food security are being exacerbated by a variety of underlying rigidities, vulnerabilities, and inefficiencies in global food systems. Accordingly, the transition toward healthy, equitable, and ecologically sustainable food systems must be strengthened by adopting urgent and long-term reforms and policies.

Food Acquisition during the COVID-19 Lockdown and Its Associations with the Physical-Digital Integrated Community Food Environment: A Case Study of Nanjing, China

The COVID-19 pandemic and measures such as lockdowns affect food access, dietary choices, and food security. We conducted an online survey among 517 respondents during early 2020 in Nanjing, China to explore respondents' food acquisition behaviors before and during the pandemic and associations with the community food environment. Using geographic analysis and binary logistic models, we revealed that despite inconvenience regarding food acquisition, no food security issues occurred during lockdown in Nanjing. The pandemic changed the access and frequency of obtaining food; meanwhile, pre-pandemic habits had a strong impact on food acquisition behavior. Online and in-store food acquisition showed a substitution relationship, with online food access playing a crucial role in food acquisition. Physical and digit food outlets are highly integrated in Chinese urban communities, and both objectively measured and perceived accessibility of these food outlets had a significant association with the food acquisition methods and transportation mode chosen by people during this public health crisis.

Household Mealtimes During the 2020 COVID-19 Lockdown in Aotearoa New Zealand: The Influence of Household Type and Psychological Distress

COVID-19 lockdown meant disruptions to daily routines for households in Aotearoa New Zealand. The research presented here investigates how mealtimes changed for people living in New Zealand during the first COVID-19 lockdown in mid-2020 and sought to determine if household composition type and psychological distress impacted the frequency of engaging in several mealtime behaviors. The COVID Kai Survey collected data using an anonymous, online survey and asked questions on sociodemographic characteristics including household composition, frequency of engaging in different mealtime behaviors before and during lockdown, and psychological distress, which was measured using the Kessler 6 screening tool. The findings of this study shows an increase in the perceived importance of mealtimes (n = 807, 26.9% before lockdown, n = 1,154, 38.5% during lockdown) and an increase in the proportion of the survey respondents who stated that they frequently ate meals at the dinner table (n = 1,343, 44.8% before lockdown, n = 1,481, 49.4% during lockdown). There was a decrease, across all household composition types, in the proportion of respondents who ate out frequently at a restaurant or café (n = 878, 29.3% before lockdown, n = 5, 0.2% during lockdown, P < 0.001). The use of meal kits, e-dining, and eating meals in front of screens is also presented and discussed. All results are discussed with reference to Aotearoa New Zealand’s stringent lockdown restrictions. Respondents who experienced psychological distress during lockdown were 1.47 times more likely to consider mealtimes an important part of their day and respondents living in households with one adult and at least one child who also experienced psychological distress were 5.95 times more likely to eat dinner at the dinner table than those who did not report psychological distress. Findings of this study further the understanding of the wider societal impact of COVID-19 lockdown on everyday life.

Should I Pay or Should I Grow? Factors Which Influenced the Preferences of US Consumers for Fruit, Vegetables, Wine and Beer during the COVID-19 Pandemic

This study examines the key factors that determine the preferences of US consumers towards the growing and processing used for horticultural products such as fruit, vegetables, wine and beer over their preferences for buying them both before and after the COVID-19 pandemic. The findings obtained using Partial Least Square Structural Equation Modeling (PLS-SEM) show that engagement with horticulture prior to and after the occurrence of COVID-19 influenced preferences for the growing and processing of fruit, vegetables, wine and beer over buying them in both the pre-COVID-19 and post-COVID-19 contexts. Engagement with horticulture before and after the COVID-19 pandemic was significantly impacted by attitudes towards US growers. Attitudes towards COVID-19 and human values such as self-enhancement, conservation and self-transcendence were also found to be significant factors, while openness to change was not found to be significant. Best practice recommendations are included on the basis of these findings for managers of community gardens, horticultural properties and specialized food stores.

"It's All Just Marketing", a Qualitative Analysis of Consumer Perceptions and Understandings of Nutrition Content and Health Claims in New Zealand

Nutrition content and health claims are widely used globally on both food labels and in food advertising. This study explored how New Zealand consumers understand, perceive, and use nutrition content and health claims on food labels. A qualitative approach was used with semi-structured in-depth online interviews and in-person focus groups including 49 participants, aged ≥25 years responsible for household food shopping. Transcripts were analysed using reflexive thematic analysis using inductive coding, with development of five themes—(1) aware of claims but did not use, (2) mistrust and scepticism, (3) confusion and misinterpretation, (4) using claims to guide food choice, and (5) not all claims are equal. For theme 1, price and habit were found to be the most influential in driving food choice. Underlying theme 2 was the perception by most of nutrition and health claims as marketing. Scepticism was exacerbated when nutrient claims were displayed on inherently unhealthy products. However participants with specific dietary requirements did find claims helpful. Restricting nutrient claims to foods meeting a healthy nutrient profile aligned to the existing Health Star Rating system, education about regulation and supporting claims with more contextual information may increase trust, the perceived value of claims and therefore their utility.

The Triple Blow Effect: Retailing in an Era of Disasters and Pandemics—The Case of Christchurch, New Zealand

In the last two decades, the retail sector has experienced unprecedented upheaval, having severe implications for economic development and sustenance of traditional inner-city retail districts. In the city of Christchurch, New Zealand, this effect has been exacerbated by a series of earthquakes in 2010/2011 which destroyed much of the traditional retail precinct of the city. After extensive rebuild activity of the city’s infrastructure, the momentum of retailers returning to the inner city was initially sluggish but eventually gathered speed supported by increased international visitation. In early 2020, the return to retail normality came to an abrupt halt after the emergence of the COVID-19 pandemic. This study uses spending and transaction data to analyze the compounding impact of the earthquake’s aftermath, shift to online shopping, and the retail disruption in the Christchurch central retail precinct because of COVID-19. The findings illustrate how consumers through their spending respond to different types of external shocks, altering their consumption patterns and retail mode (offline and online) to cope with an ever-changing retail landscape. Each event triggers different spending patterns that have some similarities but also stark differences, having implications for a sustainable and resilient retail industry in Christchurch. Implications for urban retail precinct development are also discussed.

Just Love Me, Feed Me, Never Leave Me: Understanding Pet Food Anxiety, Feeding and Shopping Behavior of US Pet Owners in Covidian Times

The study provides insights for pet food retailers, vets and managers and volunteers at animal shelters, pet food pantries and food banks into the behavioral changes in feeding and pet food buying resulting from pet food anxiety in Covidian times. This study proposes a model that investigates the impact of pet owner's perceptions of their pet, their engagement with their pet, sociodemographic factors and the frequency of incidences where pet owners could not provide sufficient food for their pet. For this purpose, an online survey with a sample of 206 US residents was conducted. Partial least squares structural equation modelling shows that perceiving the pet as an animal or family/friend, as well as active engagement with the pet, heightens a sense of pet food anxiety. Similarly, past experiences where pet owners could not provide sufficient food for their pet impacts pet food anxiety, which leads to changes in pet food shopping and pet feeding behavior. Sociodemographic factors (biological sex, age, income and education) were not found to impact anxiety.

Preparing for the Worst? Household Food Stockpiling during the Second Wave of COVID-19 in Serbia

Stockpiling and panic buying are significant components of crisis- and disaster-related consumption behaviors that have gained significant media coverage during the COVID-19 pandemic. This paper aims to analyze the features of stockpiling behavior during the second wave of COVID-19 in Serbia based on a structured online questionnaire. This study seeks to answer two questions. First, what factors triggered and affected stockpiling during the COVID-19 pandemic in Serbia? Second, how does stockpiling affect other food habits and diets? A total of 851 valid responses were received. The results highlight several features of the stockpiling behavior in Serbia. First, food stockpiling behavior is influenced by some sociodemographic variables such as gender and household composition. Second, stockpiling was fueled by several negative emotions such as fear, sadness, and depression. Third, the results confirm that stockpiling in Serbia was not triggered by supply shortages but rather by consumers’ concerns of obtaining enough food and rising food prices. Finally, food stockpiling was associated with some positive changes such as eating out less (e.g., restaurants/cafeteria), eating more with their family members, and cooking more food. Analyzing and comprehending consumer food stockpiling patterns during the COVID-19 pandemic may offer policymakers imperative information for adjusting supply and response strategies during future crises.

Model Driven Causal Factors of Panic Buying and Their Implications for Prevention: A Systematic Review

Panic buying is a commonly observed response to disasters, and has been widely observed during the COVID-19 pandemic. However, little is known about the variables influencing this behavior. This review summarizes the existing research in this field and examines its implications for the prevention and control of panic buying. Methodology: All papers published prior to or during the pandemic, providing an empirically tested model of panic buying behavior (Group A) or a theoretical model supported by literature (Group B), were retrieved through a literature search. For papers in Group A, specific risk or protective factors were extracted and tabulated. Overlaps between Group A and Group B models were identified. Study results were analyzed to identify potential strategies which could limit panic buying behavior. Results: It was found that a wide variety of primary (crisis/disease-related), secondary (psychological, informational and sociopolitical), and tertiary (supply chain-related) factors were significantly associated with panic buying, while a single variable–reflective functioning was identified as protective. Conclusions: These results provide valuable leads for strategies aimed at preventing or reducing panic buying, particularly in countries still affected by the pandemic. It is hoped that these findings will be useful from both health administration and academic perspectives.

Destination image during the COVID-19 pandemic and future travel behavior: The moderating role of past experience

This study investigates the effects of cognitive destination image shaped by media during the COVID-19 pandemic on willingness to support and post-pandemic travel intention. Drawing upon the concept of cognitive destination image and through an online self-administered survey, the effects of four factors including trust, crisis management, healthcare system, and solidarity on travel behavioral intention are compared based on tourists’ prior experience of a given destination. To achieve this aim, ten countries with different coping strategies, numbers of positive cases and mortality rate were studied. A total number of 518 useable questionnaires were collected from the prospect international tourists who followed news related to COVID-19 for one of the selected countries and plan to travel in the future. Partial least squares – structural equation modeling and multi-group analysis were used to test the model and hypotheses. The results showed the high predictive power of the model on post COVID-19 travel behavioral intention. The findings revealed the strong and positive effects of trust and healthcare system on behavioral intention of respondents without past experience to visit a destination, whereas the effect of solidarity on behavioral intention was identified much stronger for the prospect tourists with past experience of visiting a destination. This research provides unique theoretical contributions by investigating the effects of trust, crisis management, healthcare system, and solidarity shaped by media during COVID-19 outbreak as the components of cognitive destination image on future behavioral intention across past experience of visiting a destination. This study also provides insights on post-crisis recovery factors affecting travel behavioral intention and demand.

Emergency supplies purchase patterns during COVID-19 outbreak in the developing economy: frequency and stockpiling drivers’ assessment

Purpose

The purpose of the paper is to assess the roots of stockpiling behaviors and to give a quantitative assessment of shopping frequency changes for emergency supplies during the coronavirus disease 2019 (COVID-19) pandemic. In addition, the authors aim to determine the sources that influenced emergency supply purchases during the COVID-19 outbreak.

Design/methodology/approach

The study used a polling or survey process implementation to collect the data on shopping patterns and to determine the drivers of stockpiling behaviors for the assessment. The polling was conducted using a snowball technique, and descriptive and regression analyses were used to define the roots of the stockpiling behaviors and the shopping frequency changes.

Findings

It was determined that 88.0% of end-consumers increased their shopping volumes for emergency supplies. An almost twofold increase in the average duration of usage for stockpiled goods (from 11 to 21 days) was also determined. Also revealed was a reduction in shopping frequency from an average of seven (pre-COVID-19 period) to five (first wave of COVID-19 pandemic) days. Such disproportional increases in purchase volumes along with a slight reduction in shopping frequency indicate the strong stockpile patterns that occurred during the pandemic.

Originality/value

The research is based on data from Ukraine, where the number of COVID-19 cases was low. Despite the comparatively low spread of COVID-19 in large cities in Ukraine in relation to other cities globally, people still revealed panic and stockpiling behaviors. The study's quantitative assessment of shopping behaviors reveals the social and economic determinants of the shopping frequency.

The Positive Effects of Unneeded Consumption Behaviour on Consumers during the COVID-19 Pandemic

The COVID-19 pandemic has become an important global contagion that requires workers to implement necessary behaviours to cope. Based on the conservation of resources theory, the present studies explore the effects of unneeded consumption behaviour on consumers' recovery level and work engagement and the moderated mediating process of such relationships. Using a purchasing experiment, study 1 examined the positive effect of unneeded consumption behaviour on recovery among 100 MBA students. Using the experience sampling method, the data in study 2 were collected from 115 consumers (employees) using ten iterations of 2-day continual questionnaires (Sunday and the following Monday) during the COVID-19 pandemic. The results from multilevel structural equation modelling indicate that unneeded consumption behaviour positively impacts work engagement in a moderated mediating mode. Consumer indulgence positively moderates the mediating effect of recovery level on the relationship between indulgent consumption behaviour and work engagement, while perceived consumer effectiveness negatively moderates the mediating effect of recovery level. This paper also identifies the value of transformation from consumption to work during the COVID-19 pandemic.