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Sawyer LM, Keller HE, Cervantes MD, Howell TF, Scott RJ, Dunlap J, Cigolle CT, Dawson BD, Sullivan DH. Veteran comfort and satisfaction with comprehensive geriatric assessment via video telehealth to home. J Am Geriatr Soc 2025; 73:910-919. [PMID: 39360482 PMCID: PMC11907756 DOI: 10.1111/jgs.19204] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/28/2024] [Revised: 08/26/2024] [Accepted: 09/08/2024] [Indexed: 10/04/2024]
Abstract
BACKGROUND The purpose of this project was to measure satisfaction with virtual comprehensive geriatric assessments (CGA) among older Veterans (OVs). METHODS The CGA involved five different healthcare providers and four one-hour VA Video Connect (VVC) calls. Using specific enrollment criteria, OVs were recruited in four cohorts separated by time. After completing the CGA, participants were asked to complete a 10-statement telephone questionnaire. Before analyses, responses to each statement were dichotomized as Agree (Agree/Strongly agree) or Do not Agree (Neutral/Disagree/Strongly Disagree). Descriptive statistics and Binomial generalized linear models (GLMs) were used to analyze the data. RESULTS All 269 enrolled OVs completed all components of the CGA. This included 79, 57, 61, and 72 Veterans in cohorts 1 to 4, respectively. Their average age was 76.0 ± 5.9 years, and they were predominately white (82%), male (94%), and residents of rural settings (64%). Of the 236 (88%) OVs who completed the telephone survey, 57% indicated they were comfortable using VVC and 57% expressed willingness to use VVC again; 44% felt that VVC was easier than going to in-person visits. The OVs in Cohort 1 were more likely to agree with these statements than those in the remaining cohorts, especially Cohorts 2 and 4. Differences in demographics partially explained some of these findings. The majority (89% or higher) of survey participants agreed with the remaining seven survey statements indicating they were satisfied with the CGA program. CONCLUSION OVs were very satisfied with their participation in a program of CGA, although not necessarily the mode of delivery. The percentage of participants who indicated discomfort using VVC for the CGA visits appeared to increase with time. Further work is needed to determine which OVs would be the best candidates to use VVC to complete all or part of a CGA.
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Affiliation(s)
- Linda M. Sawyer
- Geriatric Research Education and Clinical CenterCentral Arkansas Veterans Healthcare SystemLittle RockArkansasUSA
| | - Hallie E. Keller
- Geriatric Research Education and Clinical CenterCentral Arkansas Veterans Healthcare SystemLittle RockArkansasUSA
| | - Maria D. Cervantes
- GeriatricsNorth Florida/South Georgia Veterans' Healthcare SystemGainesvilleFloridaUSA
| | - Teresa F. Howell
- GeriatricsNorth Florida/South Georgia Veterans' Healthcare SystemGainesvilleFloridaUSA
| | - Robynn J. Scott
- GeriatricsNorth Florida/South Georgia Veterans' Healthcare SystemGainesvilleFloridaUSA
| | - Janette Dunlap
- GeriatricsNorth Florida/South Georgia Veterans' Healthcare SystemGainesvilleFloridaUSA
| | - Christine T. Cigolle
- Geriatric Research Education and Clinical CenterVA Ann Arbor Healthcare SystemAnn ArborMichiganUSA
- Department of MedicineUniversity of Michigan Medical SchoolAnn ArborMichiganUSA
| | - Bonnie D. Dawson
- Geriatric Research Education and Clinical CenterCentral Arkansas Veterans Healthcare SystemLittle RockArkansasUSA
| | - Dennis H. Sullivan
- Geriatric Research Education and Clinical CenterCentral Arkansas Veterans Healthcare SystemLittle RockArkansasUSA
- Donald W. Reynolds Department of GeriatricsUniversity of Arkansas for Medical SciencesLittle RockArkansasUSA
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Ko M, Azzopardi M, Loizou C, Logeswaran A, Ng B, Pacho A, Chong YJ. Telehealth and people with disabilities in the United Kingdom: a scoping review. Front Public Health 2025; 13:1504318. [PMID: 40013026 PMCID: PMC11860869 DOI: 10.3389/fpubh.2025.1504318] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/30/2024] [Accepted: 01/24/2025] [Indexed: 02/28/2025] Open
Abstract
Introduction Telehealth, also sometimes known as telemedicine, is the use of communication technologies to deliver healthcare remotely, has become increasingly vital, particularly since the COVID-19 pandemic. While telehealth can improve healthcare access, it may exacerbate inequities for people with disabilities. This scoping review explores the needs, experiences, and difficulties people with disabilities face when accessing telehealth services in the United Kingdom's (UK) National Health Service (NHS). Methods A systematic search was conducted using the PRISMA for Scoping Reviews (PRISMA-ScR) guidelines. The search terms included variations of "telehealth," "disability," "impairment," "United Kingdom," and "NHS." Studies published after January 2010 were included if they addressed the experiences of people with disabilities when using telehealth. Ten studies met the inclusion criteria, and findings were synthesized into five key themes: patient and carer satisfaction, benefits of telehealth, healthcare provider perspectives, disability-specific barriers, and technological barriers. Results The studies highlighted varied experiences across different disabilities, telehealth technologies, and medical specialties. While patients and carers generally expressed satisfaction with telehealth's convenience and accessibility, a preference for face-to-face consultations remained. Key barriers included technological challenges such as poor internet connectivity, unfamiliarity with digital tools, and device access, as well as disability-specific challenges, particularly for sensory impairments. Reported benefits of telehealth included improved access to care and flexibility for patients with disabilities. However, healthcare provider perspectives highlighted concerns about the ability to build a rapport and perform thorough assessments remotely. Conclusion Telehealth should complement traditional care through a hybrid approach. Future efforts must focus on improving technological accessibility, training healthcare providers, and co-designing solutions with patients to promote equitable healthcare access for people with disabilities.
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Affiliation(s)
- Mezhen Ko
- Modality LLP, Birmingham, United Kingdom
- Department of Health Services Research and Policy, London School of Hygiene and Tropical Medicine, London, United Kingdom
| | | | | | | | - Benjamin Ng
- Christ Church, University of Oxford, Oxford, United Kingdom
| | - Agata Pacho
- Department of Health Services Research and Policy, London School of Hygiene and Tropical Medicine, London, United Kingdom
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Burrell A, Dambha-Miller H. The BJGP Open Top 10 Most Read Research Articles of 2023: an editorial. BJGP Open 2024; 8:BJGPO.2024.0042. [PMID: 38418218 PMCID: PMC11169966 DOI: 10.3399/bjgpo.2024.0042] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/08/2024] [Revised: 02/08/2024] [Accepted: 02/08/2024] [Indexed: 03/01/2024] Open
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Wu X, Freeman S, Miyagi M, Park U, Nomura K, Ebihara S. Comprehensive Geriatric Assessment in the era of telemedicine. Geriatr Gerontol Int 2024; 24 Suppl 1:67-73. [PMID: 37846612 DOI: 10.1111/ggi.14705] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/22/2023] [Revised: 09/27/2023] [Accepted: 10/02/2023] [Indexed: 10/18/2023]
Abstract
The aging global population poses significant medical and social challenges, necessitating efforts to promote healthy aging. Comprehensive Geriatric Assessment (CGA) is a multidimensional diagnostic approach for older adults that aims to improve overall health. Remote CGA, facilitated by technological advancements, offers convenience and other potential advantages. It enables early disease detection, monitors chronic disease progression, delivers personalized care, and optimizes healthcare resources for better health outcomes in older individuals. However, remote CGA also has limitations, including technological requirements, data security, and the need for comprehensive evaluation and simplicity. Collaborative efforts are essential to developing a digital home-based CGA platform that addresses accessibility issues and tailors the assessment process to meet the needs of older adults. Continuous optimization of remote CGA can become a pivotal tool for advancing geriatric care and ensuring the well-being of the aging population. Geriatr Gerontol Int 2024; 24: 67-73.
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Affiliation(s)
- Xinze Wu
- Department of Internal Medicine and Rehabilitation Science, Tohoku University Graduate School of Medicine, Sendai, Japan
| | - Shannon Freeman
- School of Nursing, University of North British Columbia, Prince George, Canada
- Center for Technology Adoption for Aging in the North, Prince George, Canada
| | - Midori Miyagi
- Department of Internal Medicine and Rehabilitation Science, Tohoku University Graduate School of Medicine, Sendai, Japan
| | - Uijin Park
- Department of Internal Medicine and Rehabilitation Science, Tohoku University Graduate School of Medicine, Sendai, Japan
| | | | - Satoru Ebihara
- Department of Internal Medicine and Rehabilitation Science, Tohoku University Graduate School of Medicine, Sendai, Japan
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Hayes C, Fitzgerald C, O'Shaughnessy Í, Condon B, Leahy A, O'Connor M, Manning M, Griffin A, Glynn L, Robinson K, Galvin R. Exploring stakeholders' experiences of comprehensive geriatric assessment in the community and out-patient settings: a qualitative evidence synthesis. BMC PRIMARY CARE 2023; 24:274. [PMID: 38093176 PMCID: PMC10717956 DOI: 10.1186/s12875-023-02222-2] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Figures] [Subscribe] [Scholar Register] [Received: 08/28/2023] [Accepted: 11/22/2023] [Indexed: 12/18/2023]
Abstract
BACKGROUND Comprehensive Geriatric Assessment (CGA) is a multidimensional interdisciplinary process that addresses an older adult's biopsychosocial capabilities to create an integrated and co-ordinated plan of care. While quantitative evidence that demonstrates the positive impacts of CGA on clinical and process outcomes has been synthesised, to date qualitative research reporting how older adults and service providers experience CGA has not been synthesised. This study aimed to systematically review and synthesise qualitative studies reporting community-dwelling older adults', caregivers' and healthcare professionals' (HCP) experiences of CGA in the primary care and out-patient (OPD) setting. METHOD We systematically searched five electronic databases including MEDLINE, CINAHL, PsycINFO, PsycARTICLES and Social Sciences Full Text targeting qualitative or mixed methods studies that reported qualitative findings on older adults', caregivers' and HCPs' experiences of CGA in primary care or out-patient settings. There were no language or date restrictions applied to the search. The protocol was registered with the PROSPERO database (Registration: CRD42021283167). The methodological quality of the included studies was appraised using the Critical Appraisal Skills Programme checklist for qualitative research. Results were synthesised according to Noblit and Hare's seven-step approach to meta-ethnography, which involves an iterative and inductive process of data synthesis. RESULTS Fourteen studies were included where CGA was completed in the home, general practice, out-patient setting in acute hospitals and in hybrid models across the community and hospital-based OPD settings. Synthesis generated four key themes: (1) CGA is experienced as a holistic process, (2) The home environment enhances CGA, (3) CGA in the community is enabled by a collaborative approach to care, and (4) Divergent experiences of the meaningful involvement of older adults, caregivers and family in the CGA process. CONCLUSION Findings demonstrate that CGA in a home-based or OPD setting allows for a holistic and integrated approach to care for community-dwelling older adults while increasing patient satisfaction and accessibility of healthcare. Healthcare professionals in the community should ensure meaningful involvement of older adults and their families or caregivers in the CGA process. Further robustly designed and well reported trials of different models of community-based CGA informed by the findings of this synthesis are warranted.
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Affiliation(s)
- Christina Hayes
- School of Allied Health, Faculty of Education and Health Sciences, Ageing Research Centre, Health Research Institute, University of Limerick, Limerick, Ireland.
| | - Christine Fitzgerald
- School of Allied Health, Faculty of Education and Health Sciences, Ageing Research Centre, Health Research Institute, University of Limerick, Limerick, Ireland
| | - Íde O'Shaughnessy
- School of Allied Health, Faculty of Education and Health Sciences, Ageing Research Centre, Health Research Institute, University of Limerick, Limerick, Ireland
| | - Brian Condon
- School of Allied Health, Faculty of Education and Health Sciences, Ageing Research Centre, Health Research Institute, University of Limerick, Limerick, Ireland
| | - Aoife Leahy
- School of Allied Health, Faculty of Education and Health Sciences, Ageing Research Centre, Health Research Institute, University of Limerick, Limerick, Ireland
- Department of Ageing and Therapeutics, University Hospital Limerick, Dooradoyle, Limerick, Ireland
| | - Margaret O'Connor
- Department of Ageing and Therapeutics, University Hospital Limerick, Dooradoyle, Limerick, Ireland
- School of Medicine, Faculty of Education and Health Sciences, University of Limerick, Limerick, Ireland
| | - Molly Manning
- School of Allied Health, Faculty of Education and Health Sciences, Ageing Research Centre, Health Research Institute, University of Limerick, Limerick, Ireland
| | - Anne Griffin
- School of Allied Health, Faculty of Education and Health Sciences, Ageing Research Centre, Health Research Institute, University of Limerick, Limerick, Ireland
| | - Liam Glynn
- School of Medicine, Faculty of Education and Health Sciences, University of Limerick, Limerick, Ireland
- HRB Primary Care Clinical Trials Network Ireland, Discipline of General Practice, School of Medicine, HRB Primary Care Clinical Trials Network Ireland, National University of Ireland Galway, Galway, Ireland
| | - Katie Robinson
- School of Allied Health, Faculty of Education and Health Sciences, Ageing Research Centre, Health Research Institute, University of Limerick, Limerick, Ireland
| | - Rose Galvin
- School of Allied Health, Faculty of Education and Health Sciences, Ageing Research Centre, Health Research Institute, University of Limerick, Limerick, Ireland
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Ho L, Malden S, McGill K, Shimonovich M, Frost H, Aujla N, Ho ISS, Shenkin SD, Hanratty B, Mercer SW, Guthrie B. Complex interventions for improving independent living and quality of life amongst community-dwelling older adults: a systematic review and meta-analysis. Age Ageing 2023; 52:afad132. [PMID: 37505991 PMCID: PMC10378722 DOI: 10.1093/ageing/afad132] [Citation(s) in RCA: 7] [Impact Index Per Article: 3.5] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/02/2023] [Indexed: 07/30/2023] Open
Abstract
BACKGROUND community-based complex interventions for older adults have a variety of names, including Comprehensive Geriatric Assessment, but often share core components such as holistic needs assessment and care planning. OBJECTIVE to summarise evidence for the components and effectiveness of community-based complex interventions for improving older adults' independent living and quality of life (QoL). METHODS we searched nine databases and trial registries to February 2022 for randomised controlled trials comparing complex interventions to usual care. Primary outcomes included living at home and QoL. Secondary outcomes included mortality, hospitalisation, institutionalisation, cognitive function and functional status. We pooled data using risk ratios (RRs) or standardised mean differences (SMDs) with 95% confidence intervals (CIs). RESULTS we included 50 trials of mostly moderate quality. Most reported using holistic assessment (94%) and care planning (90%). Twenty-seven (54%) involved multidisciplinary care, with 29.6% delivered mainly by primary care teams without geriatricians. Nurses were the most frequent care coordinators. Complex interventions increased the likelihood of living at home (RR 1.05; 95% CI 1.00-1.10; moderate-quality evidence) but did not affect QoL. Supported by high-quality evidence, they reduced mortality (RR 0.86; 95% CI 0.77-0.96), enhanced cognitive function (SMD 0.12; 95% CI 0.02-0.22) and improved instrumental activities of daily living (ADLs) (SMD 0.11; 95% CI 0.01-0.21) and combined basic/instrumental ADLs (SMD 0.08; 95% CI 0.03-0.13). CONCLUSIONS complex interventions involving holistic assessment and care planning increased the chance of living at home, reduced mortality and improved cognitive function and some ADLs.
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Affiliation(s)
- Leonard Ho
- Advanced Care Research Centre, Usher Institute, University of Edinburgh, Edinburgh, UK
| | - Stephen Malden
- Advanced Care Research Centre, Usher Institute, University of Edinburgh, Edinburgh, UK
| | - Kris McGill
- Advanced Care Research Centre, Usher Institute, University of Edinburgh, Edinburgh, UK
| | - Michal Shimonovich
- MRC/CSO Social & Public Health Sciences Unit, University of Glasgow, Glasgow, UK
| | - Helen Frost
- Advanced Care Research Centre, Usher Institute, University of Edinburgh, Edinburgh, UK
| | - Navneet Aujla
- Population Health Sciences Institute, Faculty of Medical Sciences, Newcastle University, Newcastle upon Tyne, UK
| | - Iris S-S Ho
- Advanced Care Research Centre, Usher Institute, University of Edinburgh, Edinburgh, UK
| | - Susan D Shenkin
- Advanced Care Research Centre, Usher Institute, University of Edinburgh, Edinburgh, UK
- Ageing and Health Research Group, Usher Institute, University of Edinburgh, Edinburgh, UK
| | - Barbara Hanratty
- Population Health Sciences Institute, Faculty of Medical Sciences, Newcastle University, Newcastle upon Tyne, UK
| | - Stewart W Mercer
- Advanced Care Research Centre, Usher Institute, University of Edinburgh, Edinburgh, UK
| | - Bruce Guthrie
- Advanced Care Research Centre, Usher Institute, University of Edinburgh, Edinburgh, UK
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