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Newton N, Bamgboje-Ayodele A, Forsyth R, Tariq A, Baysari MT. A systematic review of clinicians' acceptance and use of clinical decision support systems over time. NPJ Digit Med 2025; 8:309. [PMID: 40419669 DOI: 10.1038/s41746-025-01662-7] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 06/04/2024] [Accepted: 04/21/2025] [Indexed: 05/28/2025] Open
Abstract
Existing reviews have identified factors influencing Clinical Decision Support (CDS) adoption by clinicians in practice but overlook the dynamic and evolving nature of technology and users' needs over time. This review aimed to identify factors that influence early, mid-term, and sustained acceptance and use of CDS in hospital settings. Five databases were searched from 2007 to January 2024 and 67 papers were included. Factors were extracted and synthesised according to the time that data were collected following CDS implementation. Factors relating to the CDS intervention (e.g. utility) and inner setting (e.g. fit with workflows) were reported across all time periods. Perceived outcomes were more often identified in the first year of use, and individual factors after the first 6 months of use. Strategies to work around CDS limitations were reported 5 years after implementation. Our review provides guidance for developing, implementing, and supporting ongoing use of CDS systems.
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Affiliation(s)
- Nicki Newton
- Digital Health Human Factors Research Group, Sydney Nursing School, Faculty of Medicine and Health, The University of Sydney, Sydney, NSW, Australia.
| | - Adeola Bamgboje-Ayodele
- Digital Health Human Factors Research Group, Sydney Nursing School, Faculty of Medicine and Health, The University of Sydney, Sydney, NSW, Australia
- Discipline of Design, School of Architecture, Design and Planning, The University of Sydney, Sydney, Australia
| | - Rowena Forsyth
- Biomedical Informatics and Digital Health, School of Medical Sciences, Faculty of Medicine and Health, The University of Sydney, Sydney, NSW, Australia
| | - Amina Tariq
- Australian Centre for Health Services Innovation and Centre for Healthcare Transformation, School of Public Health and Social Work, Faculty of Health, Queensland University of Technology, Brisbane, QLD, Australia
| | - Melissa T Baysari
- Digital Health Human Factors Research Group, Sydney Nursing School, Faculty of Medicine and Health, The University of Sydney, Sydney, NSW, Australia
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Botha NN, Segbedzi CE, Dumahasi VK, Maneen S, Kodom RV, Tsedze IS, Akoto LA, Atsu FS, Lasim OU, Ansah EW. Artificial intelligence in healthcare: a scoping review of perceived threats to patient rights and safety. Arch Public Health 2024; 82:188. [PMID: 39444019 PMCID: PMC11515716 DOI: 10.1186/s13690-024-01414-1] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 02/25/2024] [Accepted: 10/01/2024] [Indexed: 10/25/2024] Open
Abstract
BACKGROUND The global health system remains determined to leverage on every workable opportunity, including artificial intelligence (AI) to provide care that is consistent with patients' needs. Unfortunately, while AI models generally return high accuracy within the trials in which they are trained, their ability to predict and recommend the best course of care for prospective patients is left to chance. PURPOSE This review maps evidence between January 1, 2010 to December 31, 2023, on the perceived threats posed by the usage of AI tools in healthcare on patients' rights and safety. METHODS We deployed the guidelines of Tricco et al. to conduct a comprehensive search of current literature from Nature, PubMed, Scopus, ScienceDirect, Dimensions AI, Web of Science, Ebsco Host, ProQuest, JStore, Semantic Scholar, Taylor & Francis, Emeralds, World Health Organisation, and Google Scholar. In all, 80 peer reviewed articles qualified and were included in this study. RESULTS We report that there is a real chance of unpredictable errors, inadequate policy and regulatory regime in the use of AI technologies in healthcare. Moreover, medical paternalism, increased healthcare cost and disparities in insurance coverage, data security and privacy concerns, and bias and discriminatory services are imminent in the use of AI tools in healthcare. CONCLUSIONS Our findings have some critical implications for achieving the Sustainable Development Goals (SDGs) 3.8, 11.7, and 16. We recommend that national governments should lead in the roll-out of AI tools in their healthcare systems. Also, other key actors in the healthcare industry should contribute to developing policies on the use of AI in healthcare systems.
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Affiliation(s)
- Nkosi Nkosi Botha
- Department of Health, Physical Education and Recreation, University of Cape Coast, Cape Coast, Ghana.
- Air Force Medical Centre, Armed Forces Medical Services, Air Force Base, Takoradi, Ghana.
| | - Cynthia E Segbedzi
- Department of Health, Physical Education and Recreation, University of Cape Coast, Cape Coast, Ghana
| | - Victor K Dumahasi
- Institute of Environmental and Sanitation Studies, Environmental Science, College of Basic and Applied Sciences, University of Ghana, Legon, Ghana
| | - Samuel Maneen
- Department of Health, Physical Education and Recreation, University of Cape Coast, Cape Coast, Ghana
| | - Ruby V Kodom
- Department of Health Services Management/Distance Education, University of Ghana, Legon, Ghana
| | - Ivy S Tsedze
- Department of Adult Health, School of Nursing and Midwifery, University of Cape Coast, Cape Coast, Ghana
| | - Lucy A Akoto
- Air Force Medical Centre, Armed Forces Medical Services, Air Force Base, Takoradi, Ghana
| | | | - Obed U Lasim
- Department of Health Information Management, School of Allied Health Sciences, University of Cape Coast, Cape Coast, Ghana
| | - Edward W Ansah
- Department of Health, Physical Education and Recreation, University of Cape Coast, Cape Coast, Ghana
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Lambert SI, Madi M, Sopka S, Lenes A, Stange H, Buszello CP, Stephan A. An integrative review on the acceptance of artificial intelligence among healthcare professionals in hospitals. NPJ Digit Med 2023; 6:111. [PMID: 37301946 DOI: 10.1038/s41746-023-00852-5] [Citation(s) in RCA: 73] [Impact Index Per Article: 36.5] [Reference Citation Analysis] [Abstract] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/21/2022] [Accepted: 05/25/2023] [Indexed: 06/12/2023] Open
Abstract
Artificial intelligence (AI) in the domain of healthcare is increasing in prominence. Acceptance is an indispensable prerequisite for the widespread implementation of AI. The aim of this integrative review is to explore barriers and facilitators influencing healthcare professionals' acceptance of AI in the hospital setting. Forty-two articles met the inclusion criteria for this review. Pertinent elements to the study such as the type of AI, factors influencing acceptance, and the participants' profession were extracted from the included studies, and the studies were appraised for their quality. The data extraction and results were presented according to the Unified Theory of Acceptance and Use of Technology (UTAUT) model. The included studies revealed a variety of facilitating and hindering factors for AI acceptance in the hospital setting. Clinical decision support systems (CDSS) were the AI form included in most studies (n = 21). Heterogeneous results with regard to the perceptions of the effects of AI on error occurrence, alert sensitivity and timely resources were reported. In contrast, fear of a loss of (professional) autonomy and difficulties in integrating AI into clinical workflows were unanimously reported to be hindering factors. On the other hand, training for the use of AI facilitated acceptance. Heterogeneous results may be explained by differences in the application and functioning of the different AI systems as well as inter-professional and interdisciplinary disparities. To conclude, in order to facilitate acceptance of AI among healthcare professionals it is advisable to integrate end-users in the early stages of AI development as well as to offer needs-adjusted training for the use of AI in healthcare and providing adequate infrastructure.
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Affiliation(s)
- Sophie Isabelle Lambert
- AIXTRA-Competence Center for Training and Patient Safety, Medical Faculty, RWTH Aachen University, Pauwelsstraße 30, 52074, Aachen, Germany.
- Department of Anesthesiology, Uniklinik RWTH Aachen, Pauwelsstraße 30, 52074, Aachen, Germany.
| | - Murielle Madi
- Department of Nursing Science, Uniklinik RWTH Aachen, Pauwelsstraße 30, 52074, Aachen, Germany.
| | - Saša Sopka
- AIXTRA-Competence Center for Training and Patient Safety, Medical Faculty, RWTH Aachen University, Pauwelsstraße 30, 52074, Aachen, Germany
- Department of Anesthesiology, Uniklinik RWTH Aachen, Pauwelsstraße 30, 52074, Aachen, Germany
| | - Andrea Lenes
- AIXTRA-Competence Center for Training and Patient Safety, Medical Faculty, RWTH Aachen University, Pauwelsstraße 30, 52074, Aachen, Germany
| | - Hendrik Stange
- Fraunhofer Society for the Advancement of Applied Research. Fraunhofer-Institute for Intelligent Analysis and Information Systems IAIS, Schloss Birlinghoven 1, 53757, Sankt Augustin, Bonn, Germany
| | - Claus-Peter Buszello
- Fraunhofer Society for the Advancement of Applied Research. Fraunhofer-Institute for Intelligent Analysis and Information Systems IAIS, Schloss Birlinghoven 1, 53757, Sankt Augustin, Bonn, Germany
| | - Astrid Stephan
- Department of Nursing Science, Uniklinik RWTH Aachen, Pauwelsstraße 30, 52074, Aachen, Germany
- Fliedner University of Applied Sciences, Geschwister-Aufricht-Straße, 940489, Düsseldorf, Germany
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Wulff A, Montag S, Rübsamen N, Dziuba F, Marschollek M, Beerbaum P, Karch A, Jack T. Clinical evaluation of an interoperable clinical decision-support system for the detection of systemic inflammatory response syndrome in critically ill children. BMC Med Inform Decis Mak 2021; 21:62. [PMID: 33602206 PMCID: PMC7889709 DOI: 10.1186/s12911-021-01428-7] [Citation(s) in RCA: 5] [Impact Index Per Article: 1.3] [Reference Citation Analysis] [Abstract] [Key Words] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 12/11/2020] [Accepted: 02/03/2021] [Indexed: 11/11/2022] Open
Abstract
Background Systemic inflammatory response syndrome (SIRS) is defined as a non-specific inflammatory process in the absence of infection. SIRS increases susceptibility for organ dysfunction, and frequently affects the clinical outcome of affected patients. We evaluated a knowledge-based, interoperable clinical decision-support system (CDSS) for SIRS detection on a pediatric intensive care unit (PICU). Methods The CDSS developed retrieves routine data, previously transformed into an interoperable format, by using model-based queries and guideline- and knowledge-based rules. We evaluated the CDSS in a prospective diagnostic study from 08/2018–03/2019. 168 patients from a pediatric intensive care unit of a tertiary university hospital, aged 0 to 18 years, were assessed for SIRS by the CDSS and by physicians during clinical routine. Sensitivity and specificity (when compared to the reference standard) with 95% Wald confidence intervals (CI) were estimated on the level of patients and patient-days. Results Sensitivity and specificity was 91.7% (95% CI 85.5–95.4%) and 54.1% (95% CI 45.4–62.5%) on patient level, and 97.5% (95% CI 95.1–98.7%) and 91.5% (95% CI 89.3–93.3%) on the level of patient-days. Physicians’ SIRS recognition during clinical routine was considerably less accurate (sensitivity of 62.0% (95% CI 56.8–66.9%)/specificity of 83.3% (95% CI 80.4–85.9%)) when measurd on the level of patient-days. Evaluation revealed valuable insights for the general design of the CDSS as well as specific rule modifications. Despite a lower than expected specificity, diagnostic accuracy was higher than the one in daily routine ratings, thus, demonstrating high potentials of using our CDSS to help to detect SIRS in clinical routine. Conclusions We successfully evaluated an interoperable CDSS for SIRS detection in PICU. Our study demonstrated the general feasibility and potentials of the implemented algorithms but also some limitations. In the next step, the CDSS will be optimized to overcome these limitations and will be evaluated in a multi-center study. Trial registration: NCT03661450 (ClinicalTrials.gov); registered September 7, 2018. Supplementary Information The online version contains supplementary material available at 10.1186/s12911-021-01428-7.
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Affiliation(s)
- Antje Wulff
- Peter L. Reichertz Institute for Medical Informatics of TU Braunschweig and Hannover Medical School, Karl-Wiechert-Allee 3, 30625, Hannover, Germany.
| | - Sara Montag
- Peter L. Reichertz Institute for Medical Informatics of TU Braunschweig and Hannover Medical School, Karl-Wiechert-Allee 3, 30625, Hannover, Germany.
| | - Nicole Rübsamen
- Institute of Epidemiology and Social Medicine, University of Muenster, Domagkstr. 3, 48149, Muenster, Germany
| | - Friederike Dziuba
- Department of Pediatric Cardiology and Intensive Care Medicine, Hannover Medical School, Carl-Neuberg-Str. 1, 30625, Hannover, Germany
| | - Michael Marschollek
- Peter L. Reichertz Institute for Medical Informatics of TU Braunschweig and Hannover Medical School, Karl-Wiechert-Allee 3, 30625, Hannover, Germany
| | - Philipp Beerbaum
- Department of Pediatric Cardiology and Intensive Care Medicine, Hannover Medical School, Carl-Neuberg-Str. 1, 30625, Hannover, Germany
| | - André Karch
- Institute of Epidemiology and Social Medicine, University of Muenster, Domagkstr. 3, 48149, Muenster, Germany
| | - Thomas Jack
- Department of Pediatric Cardiology and Intensive Care Medicine, Hannover Medical School, Carl-Neuberg-Str. 1, 30625, Hannover, Germany
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