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Reidy J, Bevin N, Matheson D, Rae N, Keenan R, Crampton P, Harris M. Equity, power and resources in primary health care reform: insights from Aotearoa New Zealand. Int J Equity Health 2025; 24:124. [PMID: 40329268 PMCID: PMC12057058 DOI: 10.1186/s12939-025-02463-w] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 09/14/2024] [Accepted: 03/28/2025] [Indexed: 05/08/2025] Open
Abstract
BACKGROUND New Zealand's District Health Board reform (2000-2022) was underpinned by the goal of reducing inequities in health outcomes between population groups and improving health overall. A key policy vehicle for achieving the goal was a system-wide shift to population health with increased strategic focus on and investment in primary health care. METHODS This research explored shifts in power and resource to understand how equity as a policy goal for primary health care fared over the District Health Board era, and examined how the distribution of power and resources in the health sector changed for PHC over the period 2000-2020. The study used an exploratory case study methodology based on insights from key informant interviews. RESULTS The study found that despite policy intent, actors holding political power shaped health outcomes under the reforms, curtailing the mechanisms that could have made a significant impact on equitable health outcomes between population groups. CONCLUSION It concludes that exploring power and resource shifts sheds light on power dynamics within a reform. Since power shapes how resources are deployed, attention to power and resource complements technical elements of health system reform, by helping to understand where and how to intervene so that reforms achieve their desired goals.
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Affiliation(s)
- Johanna Reidy
- Department of Public Health, University of Otago, 43 Hanson St, PO Box 7343, Newtown, Wellington South, 6242, New Zealand.
| | - Nina Bevin
- , 36 Cockburn St, Grey Lynn, 1021 NZ, New Zealand
| | - Don Matheson
- Centre for Public Health Research, Massey University Centre for Public Health Research, Massey University - Wellington Campus, PO Box 756, Wellington, 6140, New Zealand
| | - Ngaire Rae
- , 3 Whareora Rd, Whangārei, 0112, New Zealand
| | - Rawiri Keenan
- Division of Health, University of Waikato, Te Huataki Waiora, Private Bag 3105, 3240, Hamilton, Waikato, New Zealand
| | - Peter Crampton
- Kōhatu Centre for Hauora Māori, University of Otago, PO Box 56, Dunedin, New Zealand
| | - Max Harris
- Thorndon Chambers, PO Box 1530, 6140, Wellington, New Zealand
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Mann NA, Khan ZA, Asghar S, Rani A, Hussain N, Akhtar SS, Heydon S, Anwar M. Patterns of Health Services and Medicine Utilisation by First-Generation Pakistani Immigrants in New Zealand. Health Expect 2025; 28:e70169. [PMID: 39895026 PMCID: PMC11788322 DOI: 10.1111/hex.70169] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 05/15/2024] [Revised: 01/16/2025] [Accepted: 01/21/2025] [Indexed: 02/04/2025] Open
Abstract
INTRODUCTION The health-seeking patterns of the increasing Pakistani migrant population in New Zealand (NZ) is a subject of limited research in current literature. Therefore, the study aimed to investigate and understand the patterns of health services utilisation and medicine usage among first-generation Pakistani immigrants in NZ. METHODS Convenience and snowball sampling using social media platforms were used to conduct eleven semi-structured interviews consisting of two participants per interview. The interviews were audio-taped and transcribed verbatim. Data were analysed iteratively using an inductive thematic approach. RESULTS Self-medication emerged as a common practice by the majority of the participants and this practice stemmed from personal experiences, existing knowledge, and personal and cultural beliefs. However, participants had limited knowledge of the NZ health system and community pharmacy services and this led to conflicting expectations and outcomes. These factors serve as barriers to healthcare access for Pakistani immigrants and can result in adverse health outcomes and higher rates of dissatisfaction. CONCLUSION This study highlights the healthcare challenges and behaviours of Pakistani immigrants in NZ, emphasising their reliance on traditional remedies and self-medication. While appreciating the quality of NZ's healthcare, participants faced barriers like cost and lack of awareness of pharmacy services. The findings call for culturally tailored strategies to improve accessibility and healthcare experiences for immigrants. PATIENT OR PUBLIC CONTRIBUTION Two individuals from the Pakistani community, not part of the study, contributed to the design by offering feedback and pilot testing the interview guide. Based on their input, adjustments were made to enhance the clarity of the questions from a patient's or public viewpoint. No new questions were proposed as a result of this feedback.
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Affiliation(s)
- Noor A. Mann
- School of PharmacyUniversity of OtagoDunedinOtagoNew Zealand
| | - Zain A. Khan
- School of PharmacyUniversity of OtagoDunedinOtagoNew Zealand
| | - Saima Asghar
- Department of Pharmacy PracticeThe Islamia University of BahawalpurBahawalpurPunjabPakistan
| | - Afshan Rani
- College of EducationUniversity of OtagoDunedinOtagoNew Zealand
| | - Nadia Hussain
- Department of Pharmaceutical Sciences, College of PharmacyAl Ain UniversityAl AinAbu DhabiUnited Arab Emirates
| | - Sumera S. Akhtar
- Centre for International HealthUniversity of OtagoDunedinOtagoNew Zealand
| | - Susan Heydon
- School of PharmacyUniversity of OtagoDunedinOtagoNew Zealand
| | - Mudassir Anwar
- School of PharmacyUniversity of OtagoDunedinOtagoNew Zealand
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Jeffreys M, Ellison-Loschmann L, Irurzun-Lopez M, Cumming J, McKenzie F. Financial barriers to primary health care in Aotearoa New Zealand. Fam Pract 2024; 41:995-1001. [PMID: 37696758 PMCID: PMC11636556 DOI: 10.1093/fampra/cmad096] [Citation(s) in RCA: 1] [Impact Index Per Article: 1.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Journal Information] [Submit a Manuscript] [Subscribe] [Scholar Register] [Indexed: 09/13/2023] Open
Abstract
BACKGROUND In Aotearoa New Zealand, co-payments to see a general practitioner (GP, family doctor) or collect a prescription are payable by virtually all adults. OBJECTIVE To examine the extent to which these user co-payments are a barrier to accessing health care, focussing on inequities for indigenous Māori. METHODS Pooled data from sequential waves (years) of the New Zealand Health Survey, 2011/12 to 2018/19 were analysed. Outcomes were self-reported cost barriers to seeing a GP or collecting a prescription in the previous year. Logistic regression was used to estimate odds ratios (ORs) of barriers to care for Māori compared with non-Māori, sequentially adjusting for additional explanatory variables. RESULTS Pooled data included 107,231 people, 22,292 (21%) were Māori. Across all years, 22% of Māori (13% non-Māori) experienced a cost barrier to seeing a GP, and 14% of Māori (5% non-Māori) reported a cost barrier to collecting a prescription. The age- and wave-adjusted OR comparing Māori/non-Māori was 1.71 (95% confidence interval [CI]: 1.61, 1.81) for the cost barrier to primary care and 2.97 (95% CI: 2.75, 3.20) for the cost barrier to collecting prescriptions. Sociodemographics accounted for about half the inequity for both outcomes; in a fully adjusted model, age, sex, low income, and poorer underlying health were determinants of both outcomes, and deprivation was additionally associated with the cost barrier to collecting a prescription but not to seeing a GP. CONCLUSIONS Māori experience considerable inequity in access to primary health care; evidence supports an urgent need for change to system funding to eliminate financial barriers to care.
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Affiliation(s)
- Mona Jeffreys
- Te Hikuwai Rangahau Hauora | Health Services Research Centre, Te Herenga Waka-Victoria University of Wellington, Wellington, New Zealand
- Flax Analytics Ltd, Wellington, New Zealand
| | | | - Maite Irurzun-Lopez
- Te Hikuwai Rangahau Hauora | Health Services Research Centre, Te Herenga Waka-Victoria University of Wellington, Wellington, New Zealand
| | - Jacqueline Cumming
- Te Hikuwai Rangahau Hauora | Health Services Research Centre, Te Herenga Waka-Victoria University of Wellington, Wellington, New Zealand
| | - Fiona McKenzie
- Te Hikuwai Rangahau Hauora | Health Services Research Centre, Te Herenga Waka-Victoria University of Wellington, Wellington, New Zealand
- Flax Analytics Ltd, Wellington, New Zealand
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McDonald J, Morris C, Officer TN, Cumming J, Kennedy J, Russell L, McKinlay E, Jeffreys M. Practice pharmacists in the primary healthcare team in Aotearoa New Zealand: a national survey. J Prim Health Care 2024; 16:332-340. [PMID: 39704772 DOI: 10.1071/hc24049] [Citation(s) in RCA: 2] [Impact Index Per Article: 2.0] [Reference Citation Analysis] [Abstract] [MESH Headings] [Track Full Text] [Journal Information] [Subscribe] [Scholar Register] [Received: 04/08/2024] [Accepted: 06/21/2024] [Indexed: 12/21/2024] Open
Abstract
Introduction The integration of pharmacists into general practice settings is increasingly common internationally. Within Aotearoa New Zealand, the role has evolved variably in different regions. Recent health policy and professional guidance support further development. Aim To describe the current status of pharmacists working in primary healthcare settings other than community pharmacy. Methods An online survey of all pharmacists in Aotearoa New Zealand primary healthcare settings was conducted in 2022, and covered employment, current services, patient consultations, relationships with other health professionals, and service costs and benefits. Descriptive statistical analyses were performed. Results Responses from 39 pharmacists (~35% response rate) working in primary healthcare practice roles are reported. Most were female (84%), New Zealand European (81%), and 45% had Discussion Practice pharmacists have both patient- and practice-facing roles. The proportion with a prescribing qualification has increased over time. There is some capacity for additional consultations, but this requires funding, space and time spent in a service/setting.
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Affiliation(s)
- Janet McDonald
- Te Hikuwai Rangahau Hauora-Health Services Research Centre, Te Herenga Waka-Victoria University of Wellington, PO Box 600, Wellington 6140, New Zealand
| | - Caroline Morris
- Department of Primary Health Care & General Practice, Te Tari Hauora Tumatanui, University of Otago Wellington, PO Box 7343, Wellington 6242, New Zealand
| | | | - Jacqueline Cumming
- Te Hikuwai Rangahau Hauora-Health Services Research Centre, Te Herenga Waka-Victoria University of Wellington, PO Box 600, Wellington 6140, New Zealand
| | - Jonathan Kennedy
- Department of Primary Health Care & General Practice, Te Tari Hauora Tumatanui, University of Otago Wellington, PO Box 7343, Wellington 6242, New Zealand
| | - Lynne Russell
- Te Hikuwai Rangahau Hauora-Health Services Research Centre, Te Herenga Waka-Victoria University of Wellington, PO Box 600, Wellington 6140, New Zealand
| | - Eileen McKinlay
- Centre for Interprofessional Education, Division of Health Sciences, University of Otago, PO Box 56, Dunedin 9054, New Zealand
| | - Mona Jeffreys
- Te Hikuwai Rangahau Hauora-Health Services Research Centre, Te Herenga Waka-Victoria University of Wellington, PO Box 600, Wellington 6140, New Zealand
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Yee B, Mohan N, McKenzie F, Jeffreys M. What Interventions Work to Reduce Cost Barriers to Primary Healthcare in High-Income Countries? A Systematic Review. INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH 2024; 21:1029. [PMID: 39200639 PMCID: PMC11353906 DOI: 10.3390/ijerph21081029] [Citation(s) in RCA: 0] [Impact Index Per Article: 0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Subscribe] [Scholar Register] [Received: 07/17/2024] [Revised: 08/02/2024] [Accepted: 08/02/2024] [Indexed: 09/02/2024]
Abstract
High-income countries like Aotearoa New Zealand are grappling with inequitable access to healthcare services. Out-of-pocket payments can lead to the reduced use of appropriate healthcare services, poorer health outcomes, and catastrophic health expenses. To advance our knowledge, this systematic review asks, "What interventions aim to reduce cost barriers for health users when accessing primary healthcare in high-income countries?" The search strategy comprised three bibliographic databases (Dimensions, Embase, and Medline Web of Science). Two authors selected studies for inclusion; discrepancies were resolved by a third reviewer. All articles published in English from 2000 to May 2022 and that reported on outcomes of interventions that aimed to reduce cost barriers for health users to access primary healthcare in high-income countries were eligible for inclusion. Two blinded authors independently assessed article quality using the Critical Appraisal Skills Program. Relevant data were extracted and analyzed in a narrative synthesis. Forty-three publications involving 18,861,890 participants and 6831 practices (or physicians) met the inclusion criteria. Interventions reported in the literature included removing out-of-pocket costs, implementing nonprofit organizations and community programs, additional workforce, and alternative payment methods. Interventions that involved eliminating or reducing out-of-pocket costs substantially increased healthcare utilization. Where reported, initiatives generally found financial savings at the system level. Health system initiatives generally, but not consistently, were associated with improved access to healthcare services.
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Affiliation(s)
| | | | | | - Mona Jeffreys
- Te Hikuwai Rangahau Hauora, Health Services Research Centre, Te Herenga Waka–Victoria University of Wellington, Wellington 6011, New Zealand; (B.Y.); (N.M.); (F.M.)
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Irurzun-Lopez M, Jeffreys M, Cumming J. The enrolment gap: who is not enrolling with primary health organizations in Aotearoa New Zealand and what are the implications? An exploration of 2015-2019 administrative data. Int J Equity Health 2021; 20:93. [PMID: 33823865 PMCID: PMC8025352 DOI: 10.1186/s12939-021-01423-4] [Citation(s) in RCA: 12] [Impact Index Per Article: 3.0] [Reference Citation Analysis] [Abstract] [Key Words] [MESH Headings] [Grants] [Track Full Text] [Download PDF] [Figures] [Journal Information] [Subscribe] [Scholar Register] [Received: 08/07/2020] [Accepted: 03/12/2021] [Indexed: 11/23/2022] Open
Abstract
BACKGROUND Primary Health Care (PHC) is the entry point to accessing health services in many countries. Having a high proportion of the population enrolled with a PHC provider is key to ensuring PHC fulfils this role and that it contributes to achieving better equity in health. We aimed to understand the extent to which people in Aotearoa New Zealand are enrolling with Primary Health Organizations (PHOs), how enrolment rates have evolved over time, and variations across District Health Boards (DHBs) and socio-demographic groups. METHODS We analysed administrative data on the proportion of people enrolled in PHOs and breakdowns across DHBs, and by age, ethnicity and deprivation, for the years 2015-2019. RESULTS About 6% of the population was not enrolled in 2019. There are persistent differences across socio-demographic groups as well as geographically. Māori have lower enrolment rates than New Zealand European/Other groups. Young people (15-24 years) are the least likely to be enrolled. The most affluent areas have the highest enrolment rates. Auckland DHB shows the lowest enrolment rates. CONCLUSIONS Enrolments remain below full population coverage and inequities exist between socio-demographic and geographic groups. Potential reasons explaining these trends include methodological limitations as well as real issues in accessing services. We recommend (a) work towards minimising data issues in relation to this indicator to improve its accuracy and value in signalling trends in access to PHC services, and (b) investigating the reasons for the potential widening of the inequities identified, in particular issues preventing Māori and younger people from enrolling. This study deepens our understanding of enrolment rates as an indicator for tracking equity in PHC. Other countries can learn from the Aotearoa New Zealand case to draw lessons for improving equity in health care.
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Affiliation(s)
- Maite Irurzun-Lopez
- Health Services Research Centre, Faculty of Health l Te Wāhanga Tātai Hauora, Te Herenga Waka- Victoria University of Wellington, PO Box 600, Wellington, 6140, New Zealand.
| | - Mona Jeffreys
- Health Services Research Centre, Faculty of Health l Te Wāhanga Tātai Hauora, Te Herenga Waka- Victoria University of Wellington, PO Box 600, Wellington, 6140, New Zealand
| | - Jacqueline Cumming
- Health Services Research Centre, Faculty of Health l Te Wāhanga Tātai Hauora, Te Herenga Waka- Victoria University of Wellington, PO Box 600, Wellington, 6140, New Zealand
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